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Cruise Planners - Arizona Cruise and Travel
1090 S Gilbert Rd ste 106-153, Gilbert, AZ 85296, United States
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La
Review №1

Richard and Kristen made our honeymoon an absolute blast! We were running out of time to plan our honeymoon and didnt want to spend the time and effort to research everything we needed to know for a fantastic trip, we had never thought about using a travel agent before, but now I dont want to go on vacation without Richard and Kristens help! They ensured every last detail was perfect. The hotel they picked out for us in Costa Rica was our favorite hotel we have ever stayed at in our lives. They set up private transfers and made sure transportation was on time and reliable. The amount of hours saved us is unfathomable. Our excursions could not have been better - white water rafting, zip lining, and coffee tours were incredible and gave us a true taste of Costa Rica! Especially with all of the COVID restrictions, Richard and Kristen made sure we had all the right insurance and knew the guidelines, which made us at ease. The morning of our return flight, our flight got cancelled and we needed to get back to the states for work. Richard and Kristen were up in the early morning hours helping us find alternate flights, which coming from a foreign country is no easy task. We were able to rearrange flights and transportation and still leave on the same day- we couldnt have done it without their guidance and constant communication. Thank you both for EVERYTHING!!!

Ce
Review №2

Richard was a pleasure to work with as we twice planned a holiday cruise. They are quick to respond to messages, pro-active, great attention to detail, and knowledgable! Hopefully well be planning another vacation soon.

Ru
Review №3

Kristin was/is amazing she has made everything simple and straightforward with very little effort even during the process I’ve asked for specific things and she always produces the perfect document, list or whatever the case may be! What an amazing company!!

Gl
Review №4

Kristin and Richard were always super responsive to emails or calls and we also felt we received the best deal even later asking for a better deal when prices dropped. Booking our next cruise through them soon.

Ja
Review №5

My husband and I are planning a trip to Vietnam and we started out trying to do it all ourselves. Handing it over to Kristin was the best decision Ive made so far on this trip! Already, shes saving us money, making the planning less stressful, and giving us useful tips to make sure we get the most out of our trip. The peace of mind knowing someone has our backs is worth it!

Pa
Review №6

Our business coach, Michael Burt, arranged a group cruise with free activities during the day, and various speakers in the evenings for us during the evenings. Richard and Kristin at Cruise Planners handled all of the travel arrangements for all members of our group from across the country, including the cruise itself.The travel plans went very smoothly, and Richard and Kristin took care of every detail. The trip preplanning started months out. They kept us up on everything we needed to do, and when. Communications were superb all along the way, from the initial planning, all the way through our departure back home.Richard and Kristin at Cruise Planners are true travel experts. Their professionalism really shows. We would highly recommend them for any travel needs!

Da
Review №7

Richard and his team did a phenomenal job helping us find a perfect vacation for my wife and I on our 10 year anniversary. They found out what we wanted and helped us plan an awesome trip. We had a few issues that came why on vacation and they went out of their way to help. When we returned they check on us. If you are looking for the perfect trip then the Richard Morris team is the way to go.

Ti
Review №8

Very personable and efficient travel team. They responded quickly to inquiries and provided many valuable suggestions and insights. Even with British Airways cancelling out outbound flight, plans were flawlessly adjusted and the trip was a huge success. These will be our go-to people for all future travel. Thank you.

Ju
Review №9

Cruise Planners, Kristin and Richard went way over and above in helping me and 4 other women travel to Columbia together. They were with us every step of the way. They were Friendly, very helpful, on top of every problem that came up. Flights changed unexpectedly, they were there to help. They made this trip happen!! All of us who travelled together thank Kristin and Richard at Cruise Planners for making a trip of a life time happen. I highly recommend using Cruise Planners.

Li
Review №10

Our cruise was magical!!! The details were worked out perfectly! The River Cruise line that Richard and Kristin chose for us was top notch. We had complications with our flight (the airlines fault). We called R & K and they immediately went to work on it. While we were on our cruise, a family emergency occurred back in the States. We messaged R & K and they took care of all of those travel arrangements as well. We can’t say thank you enough for the care provided and the professionalism with which it was executed. These two are the best!! 😃

Bu
Review №11

They helped us book our first cruise a few years ago and the process was painless! They were able to get us the best rates and helped arrange our flights. Can’t wait to book another one.

An
Review №12

Kristin & Richard did a fabulous job booking our cruise vacation. We had three parties and a special consideration. They got all of our questions answered, kept us up to date, booked our tours and provided all our travel documents. Great service! Will definitely book through them again.

Mi
Review №13

Had a great experience overall! Organized, professional, and a great team! Highly recommend working with them for your next Cruise!

Co
Review №14

Richard and Kristin really know how to help plan a cruise. Im new at this and they walked me through the reservations, excursions, insurance and flights. Everything was planned perfectly and I just had to enjoy. I highly recommend them!

Ly
Review №15

Kristen and Richard did an amazing job of setting up this first time trip abroad for us. No details were overlooked. They made sure we were comfortable with all aspects of the adventure and we were confident they were watching out for our successful experience even from thousands of miles away. I feel you cannot go wrong working with Cruise Planners - Arizona for any of your travel wishes.

Ke
Review №16

We booked our annual holiday vacation with Rich and Kristen. What a wonderful experience. They were both so helpful and thoughtful and saved us a lot of money. Rich suggested several activities that we did not even know about along the way that made our vacation even more special. We had a great time and I highly recommend Arizona Cruise and Travel.

As
Review №17

I had never cruised before, and Cruise Planners made the process so easy! From the very beginning when they sent me multiple options that hit my most wanted points, to their advisement in which packages were worth upgrading to and which weren’t, they smoothed every single part of the process. I will absolutely use them again!

Ry
Review №18

Richard and Kristen are AMAZING and I had a wonderful time at my college roommates wedding in Cancun! I was under a short time window and they had everything booked in just a couple hours. It was less expensive then I thought it was going to be. Im very busy at work and hate planning trips. They did everything and all I had to do was show up. Highly recommend them and will only use them going forward for any trips! Thank you!!!!

XT
Review №19

Kirsten is amazing! Very professional, timely and pays attention to detail. Meets your specific needs.

An
Review №20

Kristin and Richard are so helpful and knowledgable! We are looking to plan a trip to Europe in the next few years and will be looking to them as experts to help.

gw
Review №21

Rich & Kristin go the extra mile for you so you can enjoy every mile!

Sh
Review №22

Excellent company! Great at what they do! If you are looking for a travel agent that will give you the best experience and a great vacation, Richard is the person to go to. I highly recommend his services!!

Je
Review №23

Had an awesome time on our Disney Alaskan Cruise. Thank you Rich and Kristin!They went above and beyond to help make our trip as painless as possible and to make sure all our needs were met.

Er
Review №24

Easy to work with, took care of all the details so we could just enjoy our trip. looking forward to plan the next adventure with them!

He
Review №25

ABSOLUTELY AMAZING to work with!!! Richard handled my craziness with my honeymoon and made everything perfect. Im so excited to enjoy our adventure.THANK YOU SO MUCH!!!!

Ro
Review №26

I give Cruise Planners (CP) 5 stars. Now in my 70’s and being diagnosed with Parkinson’s I require more help in planning and taking cruises and other special trips. Recently went to Australia and took a cruise. This was the first time using CP as I was unhappy with previously used agencies. I was a “walk-in”. I was always made to feel like I was important to them. In a few days I received several itineraries based on my description of what type of trip my wife and I were thinking about. One of my brothers and his wife decided to go with us and they live out of state. Throughout the planning and execution of the final plans CP was eager to make it the trip one we would remember and not exceed our budget. Before leaving CP made sure everything was in place. We had no problems and everything came off like clockwork. If there had been any glitches we felt secure in knowing CP would be there to assist us if needed. We are looking foreword to our next destination working with Cruise Planners, who make it all so easy and willing to put up with our idiosyncrasies and changes. Our quality of life has improved since the CP group.

Ch
Review №27

Communication with the planners needs to improve. There were several instances where my wife and I requested a phone call or an e-mail and waited several days and up to a week once for contact back regarding questions about flights etc.Maybe we shouldn’t have paid so much in advance. We were taken for granted.

Ma
Review №28

Richard and Kristin did a great job before and after our trip. Look forward to working with them again for our next trip!!

Ti
Review №29

Let Kristin plan the trip you’ve always dreamed of!

Li
Review №30

From the moment I picked up the phone and called Cruise Planners to help me with my flight room and car rental I was greeted with such enthusiasm. I felt like I was a five-star client!

Nu
Review №31

Excellent!! Great communication and they worked hard to meet my requests! Definitely give them a try!!

Ly
Review №32

I have already recommended Kristin to family, friends, neighbors, customers, and even random people that I run into at the grocery store and my doctors!

Information
25 Photos
32 Comments
5 Rating
  • Address:1090 S Gilbert Rd ste 106-153, Gilbert, AZ 85296, United States
  • Site:https://www.arizonacruiseandtravel.com/
  • Phone:+1 602-626-3740
Categories
  • Travel agency
  • Airline ticket agency
  • Cruise agency
  • Tour agency
Working hours
  • Monday:8:30am–7pm
  • Tuesday:8:30am–5pm
  • Wednesday:8:30am–5pm
  • Thursday:8:30am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8:30am–5pm
Service options
  • Online appointments:Yes
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