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To Have & To Hold
215 W 8th St, Georgetown, TX 78626, United States
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Mi
Review №1

We love the variety of gifts, top shelf quality, personalized items of all kinds and the friendly, helpful staff. They make shopping for special occasions an enjoyable and rewardingexperience

Na
Review №2

This is THE place to shop for personalized items. Dixie Doss is the best and so much fun. She has personalized many wedding gifts for me and they are each one fabulous. She carries a diverse high quality inventory so there’s always something I want to grab for myself as well. You cannot go wrong shopping at To Have and To Hold!

Ki
Review №3

Dixie and Birdie are the best! Was looking for something blue for a friends wedding and procrastinated until the day before the wedding. Dixie went above and beyond to accommodate what I needed and had it ready for me the next day! This was my first time visiting the shop, but I instantly felt like we had been friends for years. Cant wait to go back and will be recommending to anyone that will listen!

Ka
Review №4

Love, love, LOVE this cute store! They have so many wonderful gifts and ideas for any type of event whether it’s the holidays or for your home to gift ideas for wedding’s, birthday’s, etc. my husband and I recently had our yeti’s personalized after we got married and absolutely love how they came out and can’t wait to go back to take our kids yeti’s to get personalized. And will definitely be coming back here to have a gift basket put together. Would highly recommend to anyone and everyone!

Ke
Review №5

Dixie is absolutely amazing! We met Dixie almost 2 years ago at a Bridal Extravaganza, and it was her personality that sold us, as well as her well diverse product that she has to offer. Since then we have ordered as much as we can from her. We ordered saved the dates, invitations, koozies, napkins, cups, guest book, bridesmaid proposal gifts, birthday gifts, and more. What I love about it the most is that she customizes it personally and gives life to what you have envisioned. Her customer service is impeccable and you feel like family when you come into the store. I couldnt imagine going anywhere else! Absolutely love Dixie!

Je
Review №6

Dixie is the BEST! Ive loved getting to know her when I go in each week (!!!) to order embroidered bags. The customer service is top notch, the quality is great and turn around time is speedy. I love this cute boutique - this is what Georgetown is all about!!

Bl
Review №7

At the recommendation of my planner, I stopped into To Have & To Hold in Round Rock to check out invitations. I was so pleasantly surprised by the quality and selection of stationery available! Dixie, the owner, was a total delight to work with and went above and beyond in helping me create a custom invitation. She even checked up on me throughout the planning process just to see how I was doing! Exceptional customer service, fast turnaround, and amazing quality/selection...you wont be disappointed!

Ch
Review №8

She was so sweet, very helpful, and willing to accommodate us in the midst of the pandemic!

ga
Review №9

Don’t miss out on our new store...If you are getting married it’s a must see! If you want to surprise a friend with a fun classy gift, see all the goodies she has to offer...Dixie will make you feel like you just walked into her family home... She is a kick to chat with and really does know her stuff!I am sure I will be back many times for birthday gifts & girls night out cocktail concoctions!!!

Lo
Review №10

Most adorable, beautifully laid out store on the square! Best gifts and amazing merchandise!!! Hands down my very favorite!!!

Le
Review №11

Update to my review, based on the owners response below: If the champagne flutes were originally priced at $37.50 plus $30.00 for the personalization, thats still cheaper (or around the same price with tax) than the $73.00 we paid, so I fail to see where the alleged 40% discount came into play. When she says this could have been resolved if we had called the shop, we DID call the shop multiple times, at least 3 times, in addition to several text messages. I cannot believe she is trying to push the responsibility on me, when in reality her communication was poor. She did not set expectations well on the front end and was slow to respond, even after we reached out several times with questions. The level of customer service we experienced here is unacceptable. Barring her dismal communication, I was still interested in purchasing more items from her because the quality of the items we had received was excellent, but like I mentioned, she did not respond for a week. She didnt respond until I posted my review, actually, and even then she never addressed my inquiry around buying more items. The day I posted this review she did call and text me; I did not respond right away because I was at work, and by the time I was off work and in a place where I could call her, she had already posted her ridiculous response to this review. What hypocrisy, to charge me with not responding in hours when she hadnt responded to me in 7 days! I have changed this from a 3 star review, where I said I would still recommend the shop, to a 1 star review where I do not recommend anyone do business with To Have & To Hold.Original review: I dont think I had the same experience at this shop that everyone else in these reviews did, unfortunately :( My mom and I went in to find some champagne glasses for my upcoming wedding, as well as some gifts for my bridesmaids. We picked out a set of beautiful champagne flutes to be personalized; on the box there was a sticker for $37.50, which seemed about right for a set of 4 champagne flutes, but when Dixie rang it up it was over $70. I didnt say anything because I really wanted the glasses and figured maybe the sticker got stuck on the wrong box, but either way, it still bothers me. I should have brought it up. I also picked out some bridesmaids gifts to be personalized. We looked at some burlap bags to put the bridesmaids gifts in, and Dixie said she would call the supplier the next day to see if she could get some bags in navy or burgundy for me. I told her that would work and that I might come back in later that week to look around some more.About a week goes by, and I havent heard from Dixie. My mom called her, and Dixie told my mom that she would be sending me some proofs to approve, which was alarming because I had approved the design when we were in the store and thought everything would already be done by then. I waited 2 days but never received anything from Dixie. I called and left her a voicemail. She called me back the next day and said she thought I was coming back to the shop; I said I had planned on it but didnt have the budget to shop for much more at the moment. She said she didnt know what I was waiting on from her. I told her that she had spoken to my mom and said she would be sending some proofs over, and Dixie then said she remembered and would send them over. She texted them to me, to which I immediately responded with approval. They were ready the next day for me to pick up, which was nice!I texted her later that week to ask about coffee mugs, she said she would send me some proofs, and its now been a week without hearing from her or receiving the proofs. I went to a different store instead this week and got what I needed. Just sucks because Ive been trying to support local vendors throughout my wedding planning process.Planning and organizing stuff is not fun for me; it stresses me out, so having to hunt down a shop owner to get a response on things I want to buy or have already purchased was really frustrating for me.

Ky
Review №12

Dixie is amazing, she has everything you could need for your wedding and things you never knew you could want. She is super helpful and knowledgeable. Communicates frequently and does not make your wallet cry when you leave. If you are not sure who to talk to about your wedding this would be the place to start.

Ka
Review №13

Dixie is amazing!! From helping make our wedding invitation dreams come true to helping with our registry! She was always there to answer any questions we had! Will always use her going forward and with custom gifts i need!

Bl
Review №14

My experience with Dixie was amazing. Fast response time, kept me up to date on all production of the koozies we ordered for our wedding. She provided us with all the information that we could possibly need before ordering. I really didnt know there were so many different koozies out there. I told her our price budget and what we wanted to stay under and she completely work with us. I cant brag on this lady enough and she is so much fun.

Je
Review №15

Dixie is incredible and so helpful, the new location is big and beautiful!! Love this place

An
Review №16

Great selection of gifts, like custom cutting boards, embroidery, engraving, custom yeti cups, and more! She also creates custom invitations and stationery for weddings, birthdays, and other events. Nice to be able to register for gifts in person at an actual boutique instead of going online. Also holiday gifts and baby gifts .

Ca
Review №17

Dixie has been amazing! She has helped us with every aspect of wedding planning & I can always count on her for knowledge & advice! She wrapped all of our gifts and delivered them & has gone above and beyond throughout the whole process

Bl
Review №18

Dixie goes above and beyond for her customers. She is reliable, fast, and always a pleasure to work with!

Jo
Review №19

Wonderful! The owner treated me like an old friend!

De
Review №20

Great place to shop for gifts!

Ka
Review №21

Very nice

Information
100 Photos
21 Comments
4.7 Rating
  • Address:215 W 8th St, Georgetown, TX 78626, United States
  • Site:http://www.tohaveandtoholdaustin.com/
  • Phone:+1 512-688-2369
Categories
  • Gift shop
  • Corporate gift supplier
  • Custom t-shirt store
  • Engraver
  • Glass engraver
  • Handbags shop
  • Monogramming service
  • Stationery store
Working hours
  • Monday:Closed
  • Tuesday:10am–5pm
  • Wednesday:10am–5pm
  • Thursday:10am–5pm
  • Friday:10am–5pm
  • Saturday:10am–5pm
  • Sunday:10am–5pm
From the business
  • Identifies as women-led:Yes
Service options
  • In-store shopping:Yes
Health and safety
  • Mask required:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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