Carlson’s came highly recommended to me, so I was extremely disappointed to have the experience that I just did. Karen was rude and condescending, as without even knowing my budget, Karen treated me as though I could not afford my carpet selection. If I had not had such a difficult time finding a product I liked elsewhere, I would have walked out after only minutes of my interaction with Karen. Despite her level of service, I requested to take home a sample of the product I liked. Karen asked when I could return the sample, in which I responded next Saturday (one week from today), and she told me she would like it back sooner. My husband and I love the product for our home, so will be returning the sample and finding it elsewhere for purchase.

I just had new carpeting installed and am absolutely thrilled! The installers were professional, showed up on time and did an awesome job! They were neat and courteous. I would recommend Carlsons to anyone. The whole process of purchasing carpet is overwhelming, but I did not get that feeling with the representatives (Troy and Tyler) were amazing! Thanks guys you really did a great job in making me feel comfortable the process.

Tyler is a great help. Good prices.

We have worked with Carlsons for a number of years. We have purchased custom area rugs, had them put vinyl flooring in our basement, replaced tile in a bathroom and purchased new carpeting! They have been nothing but professional, knowledgable and on point. They have helped us make good selections and work with our budget! They are responsive. They show up when they say they will and their installers are seasoned veterans. They are super nice to work with and very neat! This is a local business we should all support! Thanks to Troy and Stefani and all their staff! Great experience!!!! Could not say more about how wonderful they are to work with!!!!

We have used Carlson’s in our home in Geneva to put in wood floors on our master bedroom and to install carpeting. Both jobs were great. Recently moved to home on St Charles. Time was tight since I wanted the carpeting replaced prior to moving in. They were great working with my time schedule and helping me pick a good color for my needs!

Such a friendly and knowledgeable environment. I am so excited to be apart of this great team and add to their great reputation and history.

Great selections. Great pricing. And great people. Shop local small business, it is rewarding.

Kim and Carlsons Flooring are calm, experienced, and excellent facilitators of the whole process of finding and deciding on the merits and design of various carpets! Thanks!!

Good selection. Good quality.