They were on time. Texting me about every step. They gave me ride to home which is about 30 miles away. When there was a scratch on the steering wheel, they fixed it without charge, even though the service was done by another shop. They are excellent.

Brought in my 2007 Jeep commander for an estimate, they gave me a reasonable price and were very communicative about repairs throughout the whole process. They even contacted enterprise when I said I had no ride too and from home. Excellent service is their brand and I could not have been happier. I don’t think I’ve seen my car looking this good since it came out of the dealership!

Had a very good experience with my vehicles being serviced their staff was very knowledgeable and professional. The repairs were done in a good timely matter it over exceeded my expectations. They will always be my first call for anybody work needs. I highly recommend them.

Staff is extremely professional and communication was on point! I didn’t feel as though they were trying to get over on me price wise. I would highly recommend this location for your repair needs and concerns.

Great service on our repairs! Would highly recommend if you’re needing body work done on your vehicles.

Had a fantastic experience from the Manager and all of the employees. Will definitely use this location again.

Was in a fender bender and they helped me through the whole process making it all very easy and did an amazing job on my vehicle and got it done quickly!

It was a great experience. My car being hit was horrible but Service King fixed everything good as new. From scheduling to completion it was handled very professionally and timely. I got daily updates and my car was completed on time. Service King did a great job. I highly recommend them. Their workmanship and customer service was awesome.

Got my car fixed without being nickeled & dimed!!! They fixed the issue for a great price without adding in all the extra expenses.

Dropped off our vehicle at this location on 2/26 for the repairs of our roof due to our buildings ice melting damage, then decided to go ahead and fix a small dent on our hood. They worked on the hood for 2 weeks, then placed the order for the roof, which turned out to be on back order. (A month from the order date) They said the repairs would take 2-3 weeks when we dropped the car off, so if the roof was ordered the day the car came into shop, they’d be only a week late. Our car is still in the shop as of today 4/6 with the estimated completion date of 4/23. That’s TWO months people. Two months of me not working, as I need an SUV for pick ups, and drop offs.They were unapologetic, and unwilling to mend the situation by covering the price difference for a bigger vehicle through my insurance so I can work while the car is being in their possession.I rarely leave reviews (especially negative ones) but this had my head spinning. Take your car elsewhere, they don’t know how to do business here.

I had excellent car repair performed by them 2 weeks ago. Pete the manager fixed a few minor unrelated scratches in 5 minutes today at no charge. Awesome.

They did a great job fixing my car after a hit and run.... Only thing is they damaged the back seat ... I think they had to remove the seat to fix the repair ... Even though the repair was the car doors.....Im not really sure but my seat should not have been lifting at all considering its a brand new 2019 they called a couple days later to check on whether or not I was happy but I traded my car in for a 2020 so the problem is irrelevant. They called me so many times between Tuesday when it was ready and Friday when I was coming to pick it up they should have noticed that they didnt attach the back seat back they had plenty of time to fix it in between time calling me two days after I pick the vehicle up it didnt even matter anymore

Service King did a fantastic job repairing my vehicle. They kept me informed every step of the way with text messages. Even though they had some supplier issues, they completed the repairs when they said they would. Did a wall through of the repairs with me when I picked it up. I will use them again if my car is on another accident.

I had my vehicle repaired here recently after a front end collision. I couldn’t have asked for a better experience during the process, than I received from Service King. Their work was amazing. From my initial appointment, all my paperwork was waiting when I arrived, and was helped immediately. I was kept informed almost daily with both text messages and phone calls from my service advisor Keith. This was very nice knowing where the repair progress was without me ever having to call myself. It was finished a few days earlier than my original ETA and upon picking it up my car looked great. Repair was top notch, my car looks great. It was washed and waxed, interior was cleaned too. My repair came with a lifetime warranty too! Really , Service King provided a first class experience every step of the way. If you are on a situation which requires you to have your vehicle repaired in a collision center, don’t hesitate to use this shop, they will do a great job for you.

Service king in Geneva was fantastic! They handled everything for me and made a car accident that wasnt my fault a much easier process to get resolved. They were communicating with me every step of the way and I felt like they were really trying to take care of my car. Highly recommend!!!

I have had my car fixed with Service King before and again they did a great job. They told me what was going on with my vehicle every step of the way and they did great work. Thanks again for the great service and I will let everyone know how great you are.

Seamless experience with Service King getting my car fixed and repainted. Worked with my insurance and made it a painless process. Definitely recommend. Mike was great!Update: Took a star off because I found multiple issues with the repair work that was done and needed to be fixed at another location (due to Covid, not their fault they were closed I guess). Car still isnt totally fixed and Im going to have to try and bring it in again.

Excellent service! Wonderful people and very responsible! Award worthy business in Geneva!

Mike was amazing! So helpful and great communicating on everything. Will use them again in future!!!

They did an amazing job repairing my car. Mike was great and kept me informed throughout the entire process.

Had my vehicle repair done here. Service was great and courteous. Kept in constant contact with updates, and worked with insurance company flawlessly. Will use their services if needed again.

It took them 60 days to fix our car. I understand they were getting paid by the other drivers Insurance company. The front alignment is off and the decals on the passenger side is buggered up and not straight. They were paid over 10,000.00 to fix the car . We were not kept updated on progress because they kept texting my home phone. Not to bright. Hopefully well never need another repair.

Someone totaled my car and four othersIn a awful accident september 5th.Service King was on top of everything, from front of the house all the way to Mark who was assessing my vehicle. Cant tell you how helpful everyone was have nothing negative to say about the whole experience. They are more than competent, they expressed kindness and competency with every contact I had with them.

Horrible. My son went in for an estimate. Was told we would get one emailed later that day. Called the next day. Was told the email was coming. Called later after no email, was told they will send it now. Was sent an older estimate from the past. Called back and was told we will not get an estimate until next week. Decided not to use Service King. Worried that the repairs will be given low priority as well.

Fast and friendly

Professional