Ordered qty 3 of the item i wanted online (Storage totes), They cancelled order upon my arrival because they were using them for social distancing, then recommended storage containers in the back. Hello people, maybe sell me the 3 I purchased already and use the alternative container for your social distancing? Find another store to buy your stuff from if you want any type of customer service

I work for a delivery service I states which one Im picking up for and the customer name. Associate sends me to look for the item. Ive never had to look for a item Im picking up. I look and of course its not there...she never made a attempt to LISTEN to me. Geesh just stop and LISTEN and we can all work together alot better to serve our customers.

Print and Copy services are efficient. John took his time to work with me to make sure that my business needs were covered. He is the best !

I went in to print 100 custom labels for our small business Èclatant LLC. (Like us on Facebook!)April assisted me and was very attentive and helpful. We have had some bad experiences with the Charlotte location. She really cared and wanted to help instead of just getting through the day. April deserves recognition for a supberb job today!

I believe they train their staff very well. Lets just say there was not a very nice person in front of me. Seemed to be very negative. but the person checking her out was very polite. And professional. Nice job.

Store close before the store hour.

OFFICE DEPOT - you should know what kind of men Chris Walker and John Forman are! They are not interested in working at your store! I went to the Gastonia store while I was visiting in the area; I live in SC. I went here to get 2 books spiral bound. Someone took my books and told me it would take some time as they had to do it in between customers, I should leave them and they would let me know when they were ready. I explained I had to wait as I was from out of town. They cut the bindings off my books and walked away. I waited until all the customers had been waited on, then the 2 people who had been working, Chris Walker, the manager and John Forman, an employee, left the counter and stood within the first isle close to the counter. They did not touch my books! I stood and watched for about 10 minutes while they chatted and laughed without helping me. Finally, John Walker approached and said again I should just leave the books. I explained again that I had to wait; Im from out of town. He went back to Chris Walker and they again began to laugh and chat. There had not been a customer for 10 minutes! I could not leave as they had cut the bindings off of my books when I first handed them over. Finally, another employee appeared and Mr. Walker directed April Musser to help me. She came over and took care of me immediately. There were still no other customers in sight of that counter! The manager and John Forman obviously are too good to help customers, theyre too busy chatting! April Musser is the only employee, besides the ones behind the registers, who wanted to help me - the CUSTOMER. I will not shop at this Office Depot again because Chris Walker, the manager, is NOT INTERESTED IN HELPING CUSTOMERS! I have also told my friends and relatives that live in Gastonia and Belmont about the service I received and they should not bother to shop here! WAKE UP OFFICE DEPOT! Your manager, Chris Walker, and John Forman suck as employees!

Absolutely the worst customer service experience I have had in a long time. Do not call, they had me on hold for exactly 10 minutes before coming back to inform me that my 2 day print job was still not completed. Go to the Office Depot in Huntersville or Charlotte on South Blvd for great customer service and particularly print jobs. This OD is not up to speed on quality anything. Do not waste your time going there. Seriously!!

Good experience at the local Office Depot today ( 9-30-18).Was able to find a nice office chair fairly quickly from amongst the many they have available to try. Staff was friendly and helpful. The chair was on sale as well. Still in the box at this moment but shouldnt be too difficult to assemble. Have shopped here many times over the years. A pleasant experience.

Easy in and easy out! Saves so much time shopping here when compared to having to shop at discount stores. Great place to buy school supplies.

Submitted a print job online. Said it will be done same day. They charged my card and now I can not get in touch with anyone from the store. I dont know if its done. I dont know if its complete nothing! No word on my 2 little pictures but they made sure to charge my card first! I disputed the charge with my bank. Beware of this place!

First time using their Delivery service. I have ordered supplies and was expecting delivery on 1/7/2020 and was waiting the entire day for nothing. They do not honor the delivery day and have bad customer service. Nobody can do anything about it and now I have to wait till tomorrow when my office is waiting on supplies. Their Delivery service is very poor. Next time Ill just personally go and pick up my stuff. Very upset!!!!!!!!!!!!!!!!!!!!!

Paid $2.40 for a 16oz soda.

Ive been coming here about twice a month to print documents since August 2018. What little interactions Ive had with the satff were pleasant and professional. The copy machines have been down a few times Ive been, and Ive occasionally noticed long lines for the copy center.If you need to copy or print docs then you should have no trouble getting in and out of this location within average times.The parking is odd and youll only be able to enter and leave the parking lot/area by making right turns.

I only deal with April and Dylan when I come to this location. They are model employees for the entire staff. They communicate well and are very personable. The management is lacking, but at least they make up for it with these two.

Friendly managers and cashiers. Always very helpful. Hard to cut parking lot on busy days.

This store has just about what u need for school and etcs. Well stock! I love it when its back to school sales. Very good deals! No coupons headache. My favorites stores to shop for school supplies!!! :D

Staff is friendly. Great deals. Store runs out of sale items fast so call before you visit.

Chris in card/photo department provided one of the most incredible retail experiences. Very pleasant disposition, even 10 minutes before close. Allyson Benthal

Was helped by this disingenuous slob named Veronica there, whom was very rude. It was obvious that even her fellow co-workers were less than enchanted with the pigs attitude, visibly rolling their eyes at her antics. Wont be returning!

Great place

Staff is always helpful if you have a need for the office supplies. Ive rarely waited too long for assistance. While Office Depot is not my first stop for laptops and accessories, I have purchased a printer simply because of the attentiveness of the staff to answer our particular setup needs.

Went in to pick up an office chair I ordered online. They took their time helping me but I was in and out in 10 min. At least I got a great deal on the chair

OLGA Rocks!! I had a last minute emergency for a church project and needed a paper cutter in short order! She checked the stock for availability and saved one product for me at the cashiers desk which, in turn, expedited my purchase and ability to deliver healthy placemats for children! Really appreciate her and the team for going above and beyond the call of duty! My guess is that she serves all the customers in this fast, friendly manner!

I needed some pages laminated and copies made for a business presentation. Stopped in and received fast and courteous service. I was happy with the pricing as well. I have some additional needs and will be going back.

Really nice team. Staff very helpful.

Made a large purchase of office furniture. Chris (manager, I think) was incredibly knowledgeable and helpful. Could not be happier!

Employees watched me stand there didn’t tell me to sign in. Helped others that had arrived after me. And then finally said to be helped I would have to sign in before they could lift a finger. Never coming back.

Bobby, James S. And Kam!! Bang pow boom they are the bomb at what they do!!!# best service everThese guys helped me out where no one else would. Thank you all very much for you hard work and being so kind, and making my problems go away.Loving the new printer!!!!!

Brandon in the tech support / computer sales is GREAT. Knowledgeable, friendly, and curtious. When I needed another, theyre my first stop.

Not all but majority of the employees at this particular location are lazy and not helpful...

Keith was extremely kind and his service was exceptional.

Went there to get something laminated. Came out good. 😀 So happy with how it turned out.

Great place to have documents printed and to buy inks and other supplies.

A helpful employee made sure we found everything we came for.

Yes I got good service And was helped Finding what I needed

Terrible the shipping/printing department is useless. They nickel and dime you. Got to go find and buy a box, got to buy the peanuts to fill they weigh then price which I know their prices were jacked up compared to the post office or UPS. Ill never Go Back. If the three ppl behind the counter none if them new what they were doing and the guy that was waiting in us seemed high. So frustrating. Much Better service from UPS or Post Office

I was not greeted by the associate that was at the door. It was obvious I had no idea what I was looking for. I finally found the location of the item. I then had questions and I had to walk around the entire store to find someone.

Smaller store​ and has most of everything you need. Selection is small so sometimes they are out of what you need but overall convenient.

This store has a nice selection compare to some of the other locations, but they are often out-of-stock on some of our essentials. Still, we always stop by when we are in the neighborhood.

Good people here

The store is overall clean and organized, on certain occasions you might find items misplaced or place with incorrect prices. But most of the time you find what youre looking for. The tech support team is super helpful; they usually find ways around any tech problem you may have.

Great help with what I was looking for, all my questions were answered. Very clean store.

Sales staff was helpful and offered to help load paper purchased into car. Thankful.

The staff was so helpful and made sure the things I needed printed for my wedding were perfect! So grateful for their help!!

We were really pleased with the speed and helpfulness of the gentleman working the shipping/printing area. We needed the binding cut off of a text book and he did a wonderful job .

Very busy and employees handled the pace with professionalism.

Store looks nice. Just reset

Slow check out but staff was friendly, knowledgable and helpful.

Great place to shop!I drive 30 miles to shop at Office Depot in Gastonia!!

Very helpful and well stocked with office supplies.

A Good place to get all your office supplies from

Some clerks are better than others. I have had great immediate service, and i have had to wait 10-15.

Excellent service, thanks for being open even on Easter.

Checkout service was terrible. Waited ten minutes behind one person for an inept cashier to take care of that customers needs. By the time she finished with him, 5 people behind me. Same way everytime I go into this location

We had the pleasure of working with Kam in the printing/copies area on 1/14/17. Not only was he knowledgeable and helpful in his work, his customer service was above an beyond what we ever expected. When we had multiple questions, he did just give us one answer, he gave us multiple options. There are not enough words to say about Kam, other than thank you for a job well done!

Great for school supplies and collage supplies very organized as well

Very nice place customer service was excellent

Love to use this place for shipping and Racing employees are really nice

Store is outdated and smells strange. I typically only use them for their print services and the people there are nice enough.

Was looking for a specific item and there were only 3 associates in the store, one at the register, one at the copy counter and one in furniture. Had to walk to the front to get help and showed the guy a picture of what I was looking for and was told to check the website. Unhelpful to say the least and he had just rung someone up and I could see that his receipt tape was going to run out. Instead of changing it he asked me if I needed a receipt when it did not print. As the purchase was for work I needed the receipt to get my money back

VmClean store pleasant customer service

The person in the printing department was not friendly and there were about 3 people looking for a lost part instead of waiting on the customers. If there were other options to choose from close by i probably not use office depot.

Very helpful, professional, and able to provide exactly what I needed. Thanks!

Nice employees. Very helpful.

Everyone here is so friendly and helpful.

Wonderful have to be patient but it is the best service

Order was sent here erroneously from their app and then they told me they couldnt find it. They must need help when you have 10 people in line waiting to be helped. It tells you orders would be ready in an hour. I placed my order at 8:17am for one copy and arrived at 10:15am its not ready and they dont know anything about it.

Staff is very helpful in all aspects! The price match Amazon with out a hassle!

The service was very good and quick

Very good personal , fast service. ....

EXCELLENT service tonight....in and out.

Good office supply store. Nothing more, nothing less.

Always look for betsy shes the best!!!!

It was very busy when I visited. Very limited stock. :(

My wife and I had 40 paper copies made in the guy waiting on us told us they would be $0.15 each once he brought them out it was $0.70 each $47 for the copies

We need more choices for office supplies. They have everything but shopping here is not a pleasure.

Poorly laid out, some employees have poor attitude. EXTREMELY EXPENSIVE $30 PER 3 RING ZIPPER BINDER?!?!?!?!

If you have a question Phillip will take the time to help you. Thank you!

Great place for supplies.

Its ok, nothing fancy or special. If you need paper and pens, they got it. :)

$15.00 for 500 business cards - turns out it was only 50 cards. Plus, they sent the order to the wrong store, plus the people in the store were rude.

Always get what I go there for

Wasnt able to get the back to school sales they advertised because of high demand

I found what I needed and if I didnt a young lady staff member was helpful in telling me where to find the product I needed.

Friendly sales staff

No customer service. Bad selection and pricing of products.

Tech guy was AWESOME!!

Incredibly slow

All the office supplies might need in one place. Friendly staff

I was at harbor freight next door

Ive been making purchases here for decades, the issue is lengthy time that it can take for service!

Friendly nice staff

As usual the printing department was too busy and not enough service. Its like this from the West coast too the East coast. I wish this company would get it together!

Very helpful

Exactly what you expect from an Office Depot

Slow nor enough workers

Nice and quick

Great products

Great visit