user
Watson Insurance Agency, Inc.
245 E Second Ave, Gastonia, NC 28052, United States
Appearance

Comments
Ca
Review №1

I Would like to thank Karen for making the purchase of insurance in North Carolina a pleasant experience. She was very helpful and extremely professionalI have already referred her to others in the area.Im relocating to North Carolina from Florida where I am an Insurance agency principal and if given the opportunity... I would have hired her for my own office.Thank you Karen for everything you did I appreciate you

Ja
Review №2

Lea Anne Harris is my agent. She always answers my email messages, text messages, and occasional phone calls promptly. Furthermore, she is always looking to find me the right coverage at the best price, even for pet insurance.

ph
Review №3

My parents used Watson Insurance Agency many years for their insurance needs. I can honestly say that through the years and, especially as they got older, Watson was there for them. The agents are responsive and patient. When it came time to sell Mothers home, Savannah Shelton was very helpful and kind. I felt she is an excellent example of the way that Watson serves its clients.

ma
Review №4

Watson Insurance Agency has provided me with excellent service with 2 vehicles ans renters insurance. The price I pay is a good one for the service I receive. An agent is always available to answer questions or help with any issue. I have been well pleased.

Fe
Review №5

Watson Insurance is the best insurance company I have ever worked with. Pamela is very responsive and always goes the extra mile to assist me when I have questions.

Ho
Review №6

We love working with Watson Insurance, They are always one step ahead of the game. They are glad to explain things that other companies may not point out or want to explain in detail when you ask questions. Great Service.

To
Review №7

Watson Insurance Agency has always responded in a timely manner to our insurance questions, comments, and requests.

Pa
Review №8

Savannah has taken over for Rosemary and she has been prompt, helpful, and very pleasant to work with. Thank you Savannah.

Cr
Review №9

We were a little lost when in the market for life insurance. Kristen Graves walked us through the entire process while shopping exactly what we wanted at a great price.Kristen handled all of the details and kept us informed the entire time. If you are look for life insurance or company benefits I highly suggest reaching out to Kristen.

Th
Review №10

I have never had any issues with insurance. Every single month I get a notice that my bill hasn’t been paid, when it has, and every month I’m told it was an error. Now they just doubled my monthly payment without warning and stole it out of my account. They are unresponsive. The one and only time I needed to utilize my policy (not at fault) my agent was unavailable and I was put on an endless hold. Never had anyone follow up and my car still isn’t repaired.

mi
Review №11

I purchased home owners Ins. through Watson Insurance Agency. My agent did all the leg work and found the best coverage for the least amount of money. I have been with them for three years and I am very pleased with their service.

Ra
Review №12

They are always available to answer any questions I have.

T
Review №13

Excellent company, highly recommend.

Re
Review №14

Agent was and caring and understanding and expertly guided me through a transition of needs and services. I felt very confident that my needs were in her best interest.

St
Review №15

Extremely helpful, Great group of people to work with..

Tr
Review №16

In the past Mr. Bob Betters was so great we left all our insurance needs to Bob. Now we have Mikeal. He is great also but not in the way his dad did. The assistance are always respo side. We also have our personal insurance needs by Karen Guffey and her assistant. Karen is also one of the top agents we have had. This is why we have our twenty years with Watson. We highly recommend anyone to use their services. Troy Armstrong Barbara Armstrong

N
Review №17

Watson Insurance Agency is very professional and timely in their service. They will answer questions promptly, take care of new or renewing policies with concern for adequate coverage. All of the agents there will help you obtain what you need. They will give you proper advice. Please call them. You will not be disappointed.

te
Review №18

As a customer of 40 years Watson has always had my best interests in mind.

Jo
Review №19

I have been a customer for several years now and they have always been there to help and they are also very responsive to new insurance needs. They shop for the best insurance rates that provide the coverage you need.

Wa
Review №20

We have been customers of Watson Insurance for years, and very grateful for the guidance to high quality, cost effective insurance products. We regularly recommend the agency to friends.

Ka
Review №21

Great company. Customer service is the best. Our agent is always on top of things and helps us a lot. Always available when we have questions or concerns. Wouldnt be anywhere else. Just awesome!!

Ju
Review №22

Ive used Watson for several years for both business and personal coverage. They are great-very responsive and professional to deal with. Always very helpful.

BA
Review №23

We have been with Watson Insurance and particularly LeaAnn Harris for more than 20 years. She has always been available to answer our questions and to problem solve when needed. We prefer to deal with a consistent individual from our hometown and Watson offers this personalized service.

Mi
Review №24

I have been very happy dealing with Watson. When I first moved to Watson from Allstate, they were able to same me on the cost. They have been very helpful and quick to respond to any questions. I wish I had moved to Watson years ago.

Ja
Review №25

These folks are really easy to work with , thanks to Brandy , she has taken time each year to go over every aspect of my companys ins , and has helped me understand it so much better, she has helped me get the coverage I need ,,, I give Brandy and the staff at Watson insurance Agency, a thumbs up..and Thank you ,,,

cy
Review №26

Been with Watson for years - always a good experience. Worked hard to get great rates and always keep us updated with changes in the industry. Awesome customer service.

Le
Review №27

I have used Watson Insurance for over 30 years. They have always provided me with excellent service. Rates are good. Receive discounts with multiple policies. Answer all questions about policy changes quickly.

Be
Review №28

I have recommended this company to several of my friends. They are amazing. They have quick response times and very affordable.

He
Review №29

Our company has been doing business with Watson for many years. They provide insurance for all our trucks and equipment. Watsons customer service skills are excellent. If I contact them with any questions or concerns they always respond in a timely manner.We have looked into other insurance agencies but continue to stay with Watson because of our past track record with them. We have been unable to find another insurance agency that will provide the level of service and value that we receive from Watson Insurance.

Ba
Review №30

I have been with them since 1979. Every time I go in the main office, Im treated as if I was a millionaire! Have had several claims over the years and was well taken care of. I have never had the desire to shop around when they shop for my car & home insurance needs. I recommend Watson against any other agency.

De
Review №31

I recommend Watson Insurance Agency because they are professional yet down to earth and polite as they help you to find the best rates for all your insurance needs!

He
Review №32

Customer service is Excellent. Always available when needed. COI issued same day. overall satisfied with watson Insurance

Ni
Review №33

Watsons has always been their to answer any questions i have and offer help anytime i needed it and that really means a lot to me and many other people as well because so many insurance companies will talk in circles / fast talk you and you will leave a conversation with your head spinning wondering what just happened but not with Watsons. Most of the employees are truly there to help you understand.

Ka
Review №34

I appreciate the professional service that I receive as handling the companies insurance. I always get the help I need, and as long as I maintain the position with my company, Watson will be handling our insurance needs.

To
Review №35

Very easy to work with. Always answers the phone when you call. Never call and get a touch 1 for this, touch 2 for that message. Wish I had went with them sooner. Rosemary is my agent and she is the best.

la
Review №36

Watson has handled both my home and auto insurance for many years and I highly recommend them. My agent, Penny, helped me navigate my insurance after a bitter divorce and took the time to fully explain all my options. Eleven years later, she is still happy to help me anytime I call.Even though I just moved to Charleston, S.C., I still hope they can continue to cover my insurance needs....Penny has spoiled me

Ma
Review №37

Great company, excellent communication. Easy to work with. I highly recommend Watson Insurance. A special thanks to Carolyn B!

Ro
Review №38

Karen Guffey at Watson Insurance has provided my family and me excellent, professional and courteous service for the last several years. I have recommended them to numerous people and will continue to do so.

Di
Review №39

Charlotte and Watson Insurance has always done a solid job for our business. Always quick to respond and help. We’ve been a client over 15 years.

Pa
Review №40

Weve been with them for over 12 years and like a fine wine and my wife, they only get better with age! Extremely competitive and excellent customer service. I depend on them.

Mi
Review №41

Very professional. Very knowledgeable. A pleasure to work with.

Gr
Review №42

I feel comfortable that my best interests are being served, and have confidence in the agency and my agent.

Da
Review №43

I love Watson Insurance Agency! I have recommended to my friends and family and never been let down! Special thank you to Karen Guffey for always helping me with any request or questions I have!

Je
Review №44

We have always enjoyed working with Debbie. She is fast to respond to any questions we have and I would give her and Watson 5 stars.

Do
Review №45

The absolute best insurance company ever. And LeAnn Harris is simply the best agent.

Ke
Review №46

Mr Watson and company provide me with home,auto and small business insurance. A pleasure to work with this great group of people. Now i just need drone insurance for my new business.

Be
Review №47

Team members have always been pleasant and willing to answer your questions. Very positive experience!

Ju
Review №48

Ive been doing business with Watson insurance for the last 10 years very satisfied. Love their personal attention. thank you Karen guffey

Ca
Review №49

Watson reached out to me when they noticed my premium was going to rise significantly. My agent worked to help my husband and me save money with better coverage. Very knowledgeable and friendly people.

Re
Review №50

Great experience. Always a fast response with my agent! Extremely reasonable pricing as compared to other insurances!

Ma
Review №51

With Watson Insurance agency, all our insurance needs are in 1 place. If we need anything at all, it is just 1 phone call. They also reach out if they think our coverage is missing something or needs updating. Love it!!

Su
Review №52

When I switched from my old insurance company who I had many problems with, Watson and their employees helped in more ways than they are even required to do. So very thankful for them finding my family a good deal on our vehicles and camper. Will defiantly be staying with Watson!

Ch
Review №53

Very good insurance agency.My state (New York) is a difficult state to find insurance for Radon Mitigation due to all its vicarious liability laws, yet they always get me coverage at a fair price.

ed
Review №54

Great company. They have been so helpful with any help I have needed. Great people and excellent service.

Do
Review №55

Watson Insurance has supplied my insurance needs for over 30 years and I have never had a complaint. I also served as the President of my Homeowners Association and during my tenure I led the members to switch from an agency that we had used for over 15 years to Watsons who went overboard to not only meet our needs but to be sure we were knowledgeable and comfortable with the new coverage. I have dealt with Karen Guffey for many of these years and find her to be #1 in knowledge, professionalism and customer service. I highly recommend Watsons for all your insurance needs. Youll not go wrong in your choice.DM

Jo
Review №56

Great customer service thats quick and responsive (Id highly recommend working with Lea Anne Harris). Theyve continually had the most competitive insurance rates without the hassle or run-around of the large insurance companies.

Te
Review №57

I’ve always gotten the help that I needed when I asked I appreciate Watson’s insurance agency they have served me and my family for years

Er
Review №58

Have had wonderful experience on cost/claims for auto, home & specialty coverages for 30+ years beginning with Myra Weaver. Now work with Karen Guffy -- she is great!

Bi
Review №59

Unfortunately they have too much work. I tried since April to get 13 policys for rental property moved over. Brandy is too busy to call you back in 6 months not once did I get a return phone call. Im not convinced anyone even tried. I guess they have too many clients.

Ju
Review №60

Watson Ins Co has always been there for us over many years. I am a very loyal customer!

La
Review №61

I have always had great service!

ja
Review №62

Watson Insurance has handled my insurance needs for over 30 years both business and personal. I recommend this company to everybody.

Ch
Review №63

Excellent service - took the time to search multiple insurance carriers to find the ones that provided the coverage I was seeking at a competitive price.

Ji
Review №64

Carolyn Baumgartner consistently goes out of her way to answer any and all questions. She is fantastic.

Cr
Review №65

I have had nothing but the best service with Karen Guffy with Watson Insurance. She has always answered me promptly, answered all of my questions in a way I could understand, and helped me tremendously on anything I have ever asked of her. I highly recommend Watson Insurance I have been a client of theirs for several years now and have been nothing but pleased.

ro
Review №66

Watson is a great company,!!! They actually work for you and try every year to save you money shopping for the best price to pass on to you!!! I highly recommend them

Jo
Review №67

Watson is the very best agency to do business with. Fast and efficient service!

Mi
Review №68

Great professional people; found us very nice insurance rates

Pa
Review №69

Awesome service by Karen Guffey. She has 38 years of service and is very thorough, knowledgeable and hands on for your auto, home, properties etc. Highly Recommend!!!

Ja
Review №70

Watson insurance agents have always got us answers when we needed it, usually by the end of same business day. They are great agents.

Jo
Review №71

Probably the best customer service I have ever received. Brandy and Lisa are incredible!

Da
Review №72

Wonderful agency and always very helpful and knowledgeable.

Ad
Review №73

Very knowledgeable insurance agents; extremely fast responsiveness; good products available for both personal and business needs.

Ro
Review №74

Always works with customers to get best possible coverage.

Ma
Review №75

I have been with Watson Insurance for years and years and could not ask for any better service. People are great, Service is comprehensive and explained thoroughly.

Da
Review №76

Personal and friendly service, Watson insurance is attentive to their customers - always!

Su
Review №77

Always a great help. Always makes sure I have everything I need

Ni
Review №78

They are available any time I need and are always fantastic!

iC
Review №79

Very helpful staff and great job.

Ro
Review №80

Weve depended on Watson Insurance for our auto, home and umbrella policies since moving to Charlotte NC in 2011. Lora Brown has been our go-to person and has provided us with excellent customer service.

J
Review №81

Been a satisfied customer for over 30 years, highly recommend.

Ch
Review №82

Really good service.

Ro
Review №83

Great customer service, very knowledgeable staff.

Ba
Review №84

Great company with awesome help! Thanks Lea Anne!

Ta
Review №85

Kind and helpful. A pleasure to work with.

Em
Review №86

Submitting a claim was quick and easy

Ca
Review №87

A very helpful and friendly company.

Re
Review №88

Great company and outstanding service!

ar
Review №89

This agency has been there for me

Ke
Review №90

Fantastic service ! I had a wreck out of state and they were all over it from the first phone call. Plus, my rates are still lower than I had with a national chain.

Cy
Review №91

Best Insurance company anywhere !

Information
4 Photos
91 Comments
4.9 Rating
  • Address:245 E Second Ave, Gastonia, NC 28052, United States
  • Site:http://www.watsoninsurance.com/
  • Phone:+1 704-865-8584
Categories
  • Auto insurance agency
  • Insurance agency
  • Dental insurance agency
  • Health insurance agency
  • Home insurance agency
  • Insurance broker
  • Insurance company
  • Life insurance agency
  • Motorcycle insurance agency
  • Renter's insurance agency
Working hours
  • Monday:8:45am–5pm
  • Tuesday:8:45am–5pm
  • Wednesday:8:45am–5pm
  • Thursday:8:45am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8:45am–5pm
Similar organizations