Friendly Service everytime i call. Will help in any way. Very nice Ladys.

Always treated me like family not just a client

Tammy is a very nice lady i would recomend over any insurance company

Tammy is awesome! She always answers when I call. Love love love her.

Great place to get insurance for all of your automobile needs, they even have a drive-thru to pay your bill. Tammy behind the desk is a wonderful person to help you with all your needs and questions that you may have. Recommendations to anyone.

Tammy will get you the best quote possible. Great customer service. I highly recommend

Been with Coxs insurance for over 20 years , Tammy is the best , always professional , shes the sweetest lady

I have to disagree with you. I am not sure what is going on with your claim, but my husband and I were with them for well over 10 years and had great service. We had claims with no problem at all. Always courteous and would even call to remind me if I had forgot to pay my bill to avoid insurance being cancelled. The only reason we left is my husband was getting a huge discount with another company through his employer. If for any reason that should stop, we would be right back with Cox Insurance.

I witnessed terrible customer service here. There is an attitude of we are doing you a favor. Completely ungrateful for our business. I would never buy insurance with these people. There are much better local agents in Gastonia that work with the same insurance options, Direct General, Superior, etc. Dont settle for this joke of an agency. Your money and business should go where they are appreciated.

My name is Loretta Barton myself and Clyde have been with Charles Cox for Maby15 yrs or more we have great service with them and I would send someone else there my son is there also

Great insurance company. Friendly service.

They submitted my insurance information date wrong and cost me a fine from the DMV. I cant count how time GMAC weaseled their way out of paying my claims. They also wanted to raise my rate because I used my towing insurance. I highly recommend that you use another insurance company.

Great company, check them out .

The owner called my phone looking for someone that failed to pay their insurance bill. I told them to not call my phone because that person was not me. She then called me a B****! That is very rude!

It is great,

Charles Cox is good business

Its ok

Been with them for years

Hate this place.

Awsom