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Auto Performance Center
922 US-70 Unit A, Garner, NC 27529, United States
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An
Review №1

Decent service. I came here for a inspection. Initially there was no one available and I had to come back because of associate being on lunch. No biggieI got back and dropped the car off. I asked the associate if he knew how to drive manual and he assured me he could. AlWatching him trying to put my car in the garage he stalled it about 3-4 times before asking me for help. I wish the help was asked before hand or another associate knew how to drive manual.The inspected was done quickly after the fact and updated to website right away

Ge
Review №2

Went in for an inspection...last minute. Quick n easy n friendlyThx uI will be back

Gr
Review №3

Friendly staff, great prices, feels like the opposite of getting upsold. Definitely my go-to for car issues and maintenance!

La
Review №4

I just stopped in to get an estimate on repairing my bumper which was coming loose. Jamie stopped what she was doing and came out to look at it and saw that it was a minor fix and fixed it on the spot. Most businesses just dont care for their customers that way anymore. I was so thankful and impressed. I will definitely be going back.

En
Review №5

I’ve visited this business several times for regular maintenance and repair. The service has always been fantastic. The wonderful woman in the office is friendly, knowledgeable, and very easy to work with. The mechanics are thorough, extremely knowledgeable, and straight forward without trying to up-sell you at every turn. This is the type of garage I grew up around. The money seems to go toward hiring highly qualified people, and not toward making the garage look trendy or sporty. If my mom lived in this area, Auto Performance Center is where her car would go. I can’t give any higher praise than that.

Le
Review №6

Weve always used the mechanic next door and never knew they had a body shop. Same awesome work just steps away. I always recommend them and now I can recommend them for any body repair needs!

Ga
Review №7

Auto performance center is one of the best shops I’ve been to in all my 29 years here on Earth. I met Don and his great crew after a “ shade tree” mechanic did some work on my car soon after we arrived from S. Korea here to the Garner area. From day one Don and his staff have always been helpful, cost effective, and even assisted me when I was forced to shop for a new car.There are not enough words to describe how great APC is! I recommend them often and their service is impeccable and great priced.

Be
Review №8

They did the bare minimum and charged the most. My car running worse now before they serviced it. :(

Ma
Review №9

I have used this business on several occasions. I have been satisfied with all aspects of service and will continue to come here. They do great work and are advocates for the customer. You can’t ask for a better mechanic.

Ja
Review №10

Everyone was polite, and took care of my car problems in a reasonable amount of time....

Ce
Review №11

Good place for all mechanical

なた
Review №12

Everyone there is very sweet and friendly. Their inspections are inexpensive and they dont play any games. 10/10 would recommend. And I definitely will be going there from now on

Au
Review №13

Best place in town by far! Steve is the man don’t waste your time going anywhere else !

Ka
Review №14

My experience with them has been great. They are all very friendly and helpful. They go out of the way to make sure you get the best deals on whatever service you need.

MD
Review №15

Fantastic service.Dropped a car off over the weekend.They were able to solve over heating problem on Monday and I was able to pick it up early afternoon.I have used this business for vehicle repair since I moved to North Carolina 35 years ago and have always had this kind of service.Thank you for your service Steve.

Pa
Review №16

Today great service, people very friendly.

Ad
Review №17

Will update somedayGreat people, very friendly. I had them look over a car I was interested in buying. I knew of a couple minor faults they may have mentioned, most in things I doubted the inspection at any place would cover. Main thing being a minor but noticable ticking from the engine, particularly at start up even warm. Right away the man seemed to have a bit of experience with the model of my car, even that theyd had to replace the trans in a different powertrain option.They said the car was great! 👍🥳Bought it, and good so far at 1 month. As I said will update, I suppose

Cy
Review №18

Awesome people, especially the office manager!

Je
Review №19

I really like bringing my older vehicles here. They do a good job and have good prices. They dont try to sell you on things you dont need. The only negative I can think of is that theyre too busy, but I guess thats what happens when you do a good job.

Su
Review №20

These guys are the best! So happy I finally found a shop that is honest, friendly and fare! Andrew and Doug are the absolute best!! They explained everything and made me feel secure. I highly recommend Auto Performance on Hwy 70 in Garner.

Ru
Review №21

Great, honest shop. One of the few left that will provide labor with customer supplied parts. Will come back for years to come.

gl
Review №22

This place is great! Steve diagnosed my cars problem right away. My car was fixed the same day I brought it in. Other places I went to were not even able to figure out what was wrong. Now that I found Auto Performance Center, I wont be going anywhere else for car repair. Thank you Steve!

Ka
Review №23

I have been going to Auto Performance Center for about 2.5 years now and I wouldnt take my car anywhere else. The staff is so helpful and friendly and you can tell it is a family owned business that has been around for a long time. They truly have the customers best interest in mind and want to make sure your car is safe for you. HIGHLY RECOMMEND!

St
Review №24

Excellent staff and very knowledgeable! Thankful for Don, Bob, Aaron and Jaime for working on my truck today and getting it done and not too expensive! Great first time experience. Nice to know honest and friendly autobody shop in town! Thank you again!

Mo
Review №25

Must say we had a rocky start with understanding one of the main issues to be repaired; but once the owner stepped in to the picture to assess...all went great!! I have to say that my truck has not ridden so smoothly in YEARS! I will return every time my Tundra needs attention.Tara...you run a great office, their lucky to have you!Thank you ALL for working with me through it!

Mi
Review №26

On my way to work, my front passenger-side tire started making an awful scraping sound like my rotor was shot, but after a quick look at the wheel, the mechanic noticed it was small pebble somehow lodged in the rotor that was doing all the scraping. Problem solved. No charge. Great service. Customer satisfaction. I highly recommend their honest, friendly, thorough service.

Jo
Review №27

Great customer service, prices, and work. Ive taken my wifes and my own vehicle several times for routine maintenance. I havent had any problems. They have always been accommodating of my schedule and stuck to their time predictions. Aaron, a mechanic, has always been very cheerful and explains any problems with my cars and solutions in laymen terms.

Mi
Review №28

This is an excellent auto shop. Courteous, prompt, communicative, and above all, honest. They will do what needs to be done and do it right, and not attempt to tack on extra things to run your bill up. I will definitely keep taking my car to them.

Jo
Review №29

Quoted price over the phone and it doubled by the time they finished (after keeping my truck for 5 days for a simple brake line repair).That wasnt enough, I was supposed to get the annual inspection during the visit but my check engine light came on. I didnt want anything else from this business so I bought a code reader from Walmart and found the problem was the fuel vapor vent was not working. I figured out how to get to it and found it had been unplugged... took me 2 days because Im disabled and mostly in a wheelchair so crawling under my truck is difficult but I had no other options.Greedy and heartless.

AL
Review №30

Great Prices, Efficient, and the lady at the front desk is so helpful. She has the best customer service. I would like to thank the mechanics that worked on my truck. It had several issues and they really made sure I understood the problems with my car and she explain how to keep my car well maintenance. THANKS SO MUCH.

Da
Review №31

Honest and FriendlyThey are so busy I had to wait a bit for an inspection, but its a comfortable, friendly place to wait. Ive never had to wait for an appointment. They are excellent mechanics.

Ca
Review №32

Always great service. The team is friendly and they do everything they can to take care of you quickly. Prices are fair and great quality od work.

Mi
Review №33

A good honest mechanic you can trust and fair prices.

Th
Review №34

Really nice staff, Great work and quick!

Mi
Review №35

Id like to write a negative review but only because I dont want them to get too busy for me with yet, another positive review. I took my 2004 Mini Cooper in for an evacuation and recharge for the air con.they had it done in less than a half an hour at a lower price than several other shops I had called upon.The owner, Steve, is a focused guy and amiable. Andrew in the office has a good attitude and bringsa good atmosphere into the biz.

Wa
Review №36

Auto Performance Center is the best repair shop I have ever used and I have been to many. They are honest and that for me is the most important attribute a person or business can possess. I have never felt that I was being overcharged or misdiagnosed. I highly recommend them. Grace

Su
Review №37

I want to genuinely thank the staff here. The lady in the office was very nice and helpful (the rude older lady no longer works there) the prices were reasonable and I even got the pleasure of meeting the owner, Steve, who kept me well informed of all the work that was done on my car. Trustworthy, nice, and well-informed! I will definitely be back and i highly recommend them!

re
Review №38

Chose them due to horrible treatment from aamaco very personable and hard working

St
Review №39

The customer service, workmanship and value of Auto Performance is excellent! Not only do I take my vehicles there I refer them to family and friends knowing that they’ll get quality work for a fair price with in and out service! I highly recommend them.

Le
Review №40

Here for a pre-purchase inspection. Good people. Very helpful and professional. I would recommend this business.

Mi
Review №41

Used Auto Performance Center 20+ years ago and was happy with their work. I then started using garages closer to home but their services were unsatisfactory. I have now had my Tundra worked on 3 times and am completely happy with all aspects their work. It is definitely worth the extra drive.

Do
Review №42

Very good service and personable! The only place i found that does it right at a fair price! Well run business

Ti
Review №43

The staff at Auto Performance Center are fantastic, and they do excellent work! Typically Im able to find a ride there and drop my car off, however one particular time I wasnt able too and of course they (particularly the owner) graciously gave me a ride home and they were swamped that day. Steve, Andrew, and Tara are all trustworthy and great to work with.

Ma
Review №44

Excellent staff, very friendly technicians, and honest work. I called the night before they opened and they got me in and out in a flash. Would def. recommend to anyone needing automotive work!

er
Review №45

We drove from Charlotte not knowing who we were going to find to fix my daughters car. We found Auto Performance on the internet and they had 4.8 stars. When I tell you we called, they quoted us a price and stated the part will be in and the work will be completed today!!! They were professional, fast, feasible and provided excellent service! I refer them to anyone in the Raleigh/Garner area. I wish they were in Charlotte!!!!!!

Ja
Review №46

No one better! Ive had a couple repair services done here and not only were the jobs done as expected, but they take the time to discuss things and actually show you the things you want to see, even if you arent aware. fantastic. oh, and very competitive prices too!! Theres no reason for me to ever go anywhere else.87 Fiero GT03 Honda Odyssey

Er
Review №47

The staff at Auto Performance Center goes the extra mile to check my car and let me know the details of what was done or what is needed. My only concern was on this visit I was not told there would be a diagnostic fee. I was not expecting the final cost to be as high as it was. My car, however, was well serviced. I know I can count on that.

Jo
Review №48

Definitely my new favorite auto center. The staff is friendly and the service is amazing.

Ri
Review №49

Steve made sure my experience here at Auto Performance Center was a good one. I was really impressed by how much these guys care about their customers.

En
Review №50

Knowing the owner personally makes going to his shop even better. Knowing this is crew and they work they do is honest and fair. Thank Steven and Don for your help today.

An
Review №51

So helpful! I’m from out of state, we just moved to NC. I came here for an inspection to register the vehicle and instead of taking my money they told me it wasn’t even necessary and then took a minute to get to know me. I’ll deffinatley come back.

Jo
Review №52

These guys are great and honestA good combination for good mechanics

Ru
Review №53

Great facility. Fixed my big commercial shuttle bus in a desperate and urgent situation. Steve (the owner) and his crew went over and beyond, to help me out when I desperately needed it. They found a rusted gas line, that was causing me problems from the time I purchased the bus, of which several other service centers, including one dealership, where not ever able to diagnose. And his prices, including labor, where extremely fair. Thanks for your great service!

An
Review №54

Came in for an alignment at 8:00 am that was quoted at $69. Work started at 8:30. At 10 am the mechanic told me he couldnt get the alignment within spec because the subframe was bent in too much to get the castor proper. At 10:30, a different guy came to me and said that one of the bolts for the upper control arm snapped off. All of this is fine: I personally swapped the engine/trans as well as the entire front suspension to tubular control arms with coilovers (classic car). I know the car in and out and understand how much time it takes to do things. After the broken bolt, I couldnt stick around any longer and had to go to work. At 11:45 am that same morning, they called and said my car was ready. Flip to the next day: I come to pick up the car and the bill is $350! (almost $300 more than quoted). My biggest issue is that the guy explaining the bill flat out lied to me about what work was done (he didnt know that I built that car and am a mechanic who simply dosent own car alignment tools or I woild have done it myself like everything else on the car). He told me that the entire upper control arm was removed and my ride height was adjusted in the span between 1030 and 1145ish. The mechanic had told me the day before that he wouldnt change the ride height because he didnt want to damage the coilovers as he had already tried to adjust them but the spanner nut wouldnt budge. I can also gaurantee that the control arm wasnt removed from the spindle. Completely removed? Nah. The math works out to about $110 per shop hour... take that for what its worth, but I simply didnt like the man in the front office trying to feed me a line of what I read to be bull. If they see this, Ill be curious what their reply is. (By the way, absolutely nothing against ANY of the mechanics there, good people.)

Gr
Review №55

I love this place few years ago i went to bobby Maury on capital to repair my care and they end up messing up my care and i end up bringing my care to auto performance and the owner told me what went wrong with my car but i didnt have enough money to repair it but the owner was so kind to repair my car and he trusted me to let me pay off the amount in two weeks and he did a fantastic job with a smile.I highly recommend this place.

Ke
Review №56

Great service to get a inspection... Very satisfied.

Ma
Review №57

Great staff and even better service

de
Review №58

I would like to sincerely thank Steve and the other employees at Auto Performance Center on Hwy 70 Garner, NC. Recently I took my car to a transmission specialist one mile east of Auto Performance and they quoted me an excessive amount to rebuild my transmission. Needless to say I was very frustrated. Talked with Steve at Auto Performance and he quoted me a price which I felt was very reasonable.His quote was $3000 less then the first specialist. Immediately had my car towed from original destination to Steve at Auto Performance. I was treated fairly,honestly and with a strong sense of understanding over my overwhelming since of frustration. I sincerely thank the good people at Auto Performance.Terry Bradshaw

Ch
Review №59

I have been using them for all my vehicles and they are great. Good prices and they only do what Needs to be done.

An
Review №60

Fast service. Fair prices.

Si
Review №61

Yesterday, when I got off work at 5:30 I ran over a piece of metal that stuck in my tire. I wasnt able to take the lug nuts off and was losing air pressure quick, so I knew I needed to take it somewhere. I stopped at one place off yeargan rd and they told me they couldnt do anything. All I needed was for someone to take the tire off and put my spare on. Right before I turned on Hwy 70 the piece of metal shot out of my tire and was instantly flat, I needed to stop immediately, lucky for me Auto Performance was right there. They were closed and the owner Steve told me the tire guy was gone already but said he could help me remove the tire and put on the spare. Within 20 mins it was done and he didnt even charge me for helping. I will be taking my truck back there when I need more work done.

AU
Review №62

Very educated technicians and quick service. Nice atmosphere and friendly service.

Ch
Review №63

Honest and fair, not easy to find in auto repair.

Ke
Review №64

Tried to go there for an inspection and they just picked up then hung up the phone on me twice.

Ro
Review №65

Good people and always professional

Br
Review №66

VEHICLE INSPECTION GONE WRONG!!!!Ive been a customer of Auto Performance Center for several years. During that time, Ive received many services from a simple oil change, to inspections, to a few major repairs.I took my 2006 Nissan Altima into the shop about a week before Christmas 2016. My check engine light was on, my car needed to pass inspection by 12/31/16, and I knew it wouldnt pass in its current condition. I dropped my vehicle off and later received a call from Andrew, the store manager, who gave me an estimate of repairs needed in the amount of about $1700. I asked him for an estimate of only the repairs I needed to pass inspection and was provided with an updated estimate of $1325. That day, I asked APC to just change my oil and I picked up my vehicle with the intention of returning once I could get a second opinion and get the funds to pay for the lower of the two estimates. I dropped my vehicle back off in the early morning of 12/30/16 with the understanding that all repairs and services outlined in the second estimate would be provided. I even brought the print out of the estimate to confirm that that exact work would be performed. Included on that list was my inspection and inspection sticker. I picked up my vehicle around 4:15 that same day, paid the bill and went home. On 12/31/16, the day my renewal was due, I accessed the DMV website, input my vehicle information into the system, and attempted to pay my registration renewal fee. I was not allowed. Instead, I was prompted to call a 1-800 number. The DMV was closed since it was a State holiday and the shop was closed because it was a weekend. When I called DMV today, 1/3/17, which is the next business day after the holidays I was told that the inspection was NEVER submitted. I called the shop, spoke to Andrew and he said he would have someone resubmit the emissions statement which showed that my vehicle passed on 12/30/16, before the January 1, 2017 deadline. After making four calls to DMV, along with three calls to the shop, I was able to pay my renewal fee which included a $15 LATE PENALTY.When I called the shop to see why it was only after it resubmitted the emissions statement that I was able to pay the fee, the store manager talked while I was talking and then hung up on me before I could speak to the owner or get his name, which I did request.Ive worked in customer service so I know the customer is NOT always right but in this circumstance I received the short end of the stick from APC and its management!!!

D
Review №67

Friendly guy in the office. Got my inspection done during my lunch break.

Ca
Review №68

Great service and fast.

Au
Review №69

Best place in town !!

Gu
Review №70

Fast, courteous service.

Ca
Review №71

Wonderful service, and they know what theyre talking about

Sh
Review №72

Receptionist was friendly and inspection was finished quickly.

Jo
Review №73

Great service and workers

Jo
Review №74

Great service

Li
Review №75

Excellent services

La
Review №76

Ive been taking my car there for years and Ive received nothing but great service.

Mo
Review №77

Expensive

Information
23 Photos
77 Comments
4.8 Rating
  • Address:922 US-70 Unit A, Garner, NC 27529, United States
  • Site:http://www.autoperformancegarner.com/
  • Phone:+1 919-772-5957
Categories
  • Auto electrical service
  • Auto repair shop
  • Auto radiator repair service
  • Auto tune up service
  • Brake shop
  • Car battery store
  • Car inspection station
  • Engine rebuilding service
  • Oil change service
  • Transmission shop
Working hours
  • Monday:7:30am–6pm
  • Tuesday:7:30am–6pm
  • Wednesday:7:30am–6pm
  • Thursday:7:30am–6pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:7:30am–6pm
Highlights
  • Veteran-led:Yes
  • Women-led:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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