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Texas Tree Surgeons
196 S International Rd, Garland, TX 75042, United States
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Bo
Review №1

I had an exceptionally large 34 year-old Arizona Ash tree (96 diameter) removed due to the spring freeze killing it. I received several quotes, but Texas Tree Surgeons was the most competitive and the most responsive and seemed the most capable to handle this dangerous job. Arborist Will K. came out to look the job over and gave me a quote. He explained everything. Everything was handled professionally and on-time. They used 4 professionals 11 hours to take this huge tree down of continuous working in 97-degree weather. They were incredibly careful to never hit the house with the large tree limbs by lowering the pieces by ropes to the ground. They came back in two business-days and finished the job by stump-grinding the base. I highly recommend this business for your tree needs. It is extremely easy to pay the bill online with a credit card. They are fair, honest and on-time. Absolutely perfect in every way possible !!! A+++

Pa
Review №2

Texas Tree Surgeons trimmed several trees on our property. When providing the estimate, the arborist was knowledgeable and answered all our questions. They are extremely easy to communicate with over email and came out within the window they gave us. We will definitely use them in the future!

B
Review №3

We have used Texas Tree Surgeons multiple times over the years to take care of our very mature elm and oak trees for trimming, cabling and root injection . Their Arborists are absolutely the most knowledgeable and are clearly very passionate about what they do. They are honest in advising you of what you truly need vs. trying to sell you on things you dont. Their crews are amazing, and do such a thorough job of trimming and cleanup and are very courteous. Highly recommend these folks.

Ka
Review №4

Awesome work! My fiance and I moved into our first house a few months ago and one of the trees out front looked like it was possibly dead. Steve came out and looked at the tree in front as well as several we had in our backyard and gave me a great rundown of what our options would be.We ended up deciding on removing the tree out front (large pistache tree) as well as a very large live oak in the backyard and getting the stumps ground down. On Monday a team came out to cut the trees down and I was shocked at how fast it was! The live oak in our backyard was right by our fence and pretty close to the house and even with that, they showed up at 8 and were done within a few hours! I had thought it would take at least the entire day but they were super quick. They even trimmed the deadwood out of our pecan tree in the back as well, and they did a very thorough job cleaning up- in fact, one of the guys cleaned off our front porch/sidewalk where I had previously made a mess doing yard work (none of the tree removal stuff had been anywhere close to that area and he cleaned it up anyway!).A few days later a couple of guys came out to do the stump grinding and that was pretty fast too and they were able to get into our backyard even though we have a kinda small gate.Very pleased with the work they did and we are relieved that the trees are gone now! Also every time I contact TTS, they responded VERY quickly, which I appreciated as well.We will definitely use them in the future for pruning/trimming of our other trees and I highly recommend them!

Ri
Review №5

Texas Tree Surgeons did an amazing job in trimming our huge live oak and Arizona Ash last fall, along with some smaller trees.Hannah Edinburgh, who is one of their Certified Master Arborists, is a wealth of information and gladly answered all of our questions.She even came back to look at our trees, as we had concerns after last winter’s hard freeze.Texas Tree Surgeons offers expertise at a reasonable price. They are the best!

El
Review №6

Highest level professional service from the top experts. I am very grateful for their help! And a special thanks to Steve for a great advice and patience with millions of questions I had.

ma
Review №7

Excellent work! Did exactly what was on the proposal. Recommend them to anyone who is looking for professional tree service at a good price.

Sh
Review №8

They removed a large Mulberry Tree in our backyard. They worked around power lines and a gas meter with no problems. They left the turf under the tree in great shape. They also worked with us the time as to when we needed the stump to be grinded up. They have the right insurance and are very professional. We recommend them highly!

Ch
Review №9

Emily provided us an estimate last week and the crew was out this week to take care of trimming/pruning our trees. Emily was very nice, friendly and professional. The crew was OUTSTANDING. Very polite and friendly. We had two trees trimmed. Very fair pricing. Trees were trimmed perfectly and the trimmings were removed and cleaned up. Our massive Cedar Elm was on the roof of our house. They trimmed it away from the roof so damage would occur. Great job. Thank you!

As
Review №10

While they were willing and able to remove a tree that had fallen, as well as the branches from said tree- they failed to, or refused to remove smaller trees along a fence line as agreed upon. When brought up that they didnt do a complete job, they threatened legal action for full payment even though the job was only 2/3 done. Now we have to spend even more money to remove the trees ourselves, since they were unable to.

Bl
Review №11

I highly recommend Texas Tree Surgeons for landscape consultation. Steve B. visited my property to inspect several trees that are not doing well this spring. Instead of selling a new customer on various services, Steve offered advice on how I could treat the issues myself with the plan of re-visiting my property in a year. Very impressed with the professionalism and quick response. Thank you Steve.

Ch
Review №12

Fantastic service many times over. Love the fact they haul the wood and they recycle the wood into firewood!

Ka
Review №13

This company is top notch from the receptionist all the way to the crew. Will K. was prompt and kept me informed. Will K. was able to answer my questions in a very prompt manner. The crew worked together and did a great job. Even that invoice was super easy to pay and they emailed a great invoice copy so you know you did it right. The correspondence was excellent through voicemail and email! I would not hesitate to call the DALLAS TREE SURGEONS again! Dont wait so long like me, and get it done effortless and painless.

Li
Review №14

I hired Texas Tree Surgeons to prune my 40+ year old American Elm and they did an excellent pruning job. However, they did not pick up all of the tree branches fallen behind my shrubs. I spoke with Hannah, the arborist, and she was understandably concerned and provided me with a partial credit. I will continue to use Texas Tree Surgeons in the future because they are: 1) reasonably priced, 2) Hannah is friendly and very knowledgeable and took my concerned “at heart”, and 3) they know how to prune trees. Thank you Hannah!

Ke
Review №15

Couldnt be happier with the Arborist, Steve, and his crew that did some storm cleanup and tree trimming. Those guys were true professionals. I wouldnt think twice about using them again. I knew from the initial estimate that I was going to be taken care of. Steve was very thorough and even gave me a few different quotes without hesitation.

Sa
Review №16

I have used Texas Tree Surgeons a couple of times now and they are always very professional. They arrive as scheduled. They clean up afterwards. Quality of work is amazing. It’s a skilled art to trim and shape a tree as big as my two Oak trees are. They definitely know what they are doing and it’s worth the price.

Al
Review №17

Hannah is a superb arborist. Wonderful crew.

Lu
Review №18

Texas Tree Surgeons did a super job each time they had to trim trees and difficult thick bushes for us. They also do an excellent cleanup. I like that they give you a detailed invoice after discussing your needs. Nice people to work with.

Sa
Review №19

Excellent and highly recommended. They are very professional and they know what needs to be done. Be it being on-time, providing necessary information and what not - they got it all right. They will be my default contact for all future needs.

Ma
Review №20

Last week I posted a bad review about Texas Tree Surgeons. That same day, I received a call from a rep from TTS. She was very polite, kind and considerate. She listened to what had happened and was very apologetic to my concerns. The owner (Amy) actually called me the very next day to discuss my concerns as well. She also listened attentively and was very remorseful for what had happened. She did and continued to do everything in her power to take care of me, our needs and executed them flawlessly. Today the tree series were complete and my family could not be happier. Amy even came out the day of the service and stayed the entire time until they were finished. Her team was amazing, 5 STAR service and execution.I want to personally thank Amy for working with me and going well above and beyond. We all can make mistakes but what defines you is what you do to correct them. She is a lovely person with an amazing company. I highly recommend them!!

De
Review №21

Quick, efficient, careful! I was consulted all the way during the trimming. Friendly crew that cleaned up and hauled away. I would only trust Texas Tree Surgeons to take care of our big trees.

Am
Review №22

Great people to work with. Very professional. Will not disappoint! :)

Ca
Review №23

It is hard to put in words how wonderful Dallas Tree Surgeons is!There work is amazing, reasonably priced, and clean up more than thorough!You can’t go wrong using Dallas Tree Surgeons!

Cy
Review №24

Easy to deal with. An employee came and estimated the cost of trimming my tree and emailed me the estimate. Also, gave me a recommendation as to the correct time of the year to trim my oak. Set up the trimming week via email. Ill post a review of the work after it is done. So far,so good. 😁

Ca
Review №25

Russell and his team were highly professional and did an excellent job caring for my trees. They offer a fair price, quality service, and awesome customer service! Overall, an amazing experience!

Ca
Review №26

I have worked with Texas Tree Surgeons in the past for trimming a few of our large trees. The staff is professional and friendly, they do an excellent job of caring for the trees and making them look great. With the recent storms in Dallas, Texas Tree Surgeons was my 1st call when we lost a tree in the backyard. As always they were honest and prompt, thank you for being a great company, loving Lakewood, and Trees!

Ca
Review №27

The whole experience with Texas Tree Surgeons was outstanding. The crew was on time and did a great job. Then they cleaned up everything, and I mean even got the debris out of the pool. Fantastic job.

Br
Review №28

Amy and her crew have been absolutely amazing! This is by far the only tree company I will ever use in Dallas. Five Stars!!

Lo
Review №29

Texas Tree Surgeons was able to get an arborist to my house within two days while others companies couldn’t. The arborist was professional and informative. Thanks again to Texas Tree Surgeons!

Jo
Review №30

Weve used Texas Tree Surgeons for over 10 years, and they never fail to disappoint. With qualified arborists on staff, we always feel at ease with their advice. Most recently they trimmed 7 large oak and maple trees and removed two other trees. As usual they were highly professional, removing all limbs and brush and left our property cleaner than it was. Thanks Amy, Hannah, Junior and the rest of the team for an incredible job!

Ja
Review №31

The arborists and crews of Texas Tree Surgeons are skilled and professional. They did a great job trimming our very old and very large trees this week. They truly care about the health of our trees. They came on time and finished the job faster than expected. They provided excellent service from start to finish!! We highly recommend Texas Tree Surgeons!!

Ke
Review №32

They were amazingly fast and well done! I was seriously panicking about someone ruining my trees after that tornado. Thanks guys:)

Da
Review №33

Wow! What amazing service! The arborist was knowledgable, friendly, and showed up the day of to make sure everything went just as we agreed. The quote was more than fair, and they did an amazing job! Highly recommend!

Ni
Review №34

We’ve trusted Texas Tree Surgeons for years and at multiple houses. We moved into our new house with beautiful oak trees in the front - I wouldn’t trust anyone else to touch them. They are extremely qualified, professional, and prompt. As other reviewers have mentioned, Amy has a refreshing hands-on approach that means you WILL be taken care of. All of her crew and arborists have been wonderful and it makes our tree maintenance worry-free. Your trees are literally a huge part of your home - take good care of them and they’ll thrive.

Ga
Review №35

Great work, but took a while to get them out (storm). They did a great job of cleaning the trees up!

VI
Review №36

We are very pleased with the work that was done on our pecan trees by Texas Tree Surgeons. The maintenance was done in a timely manner by a very knowledgeable and efficient team. Our arborist,Emily,explained what needed to be done and gave us a great price. We highly recommend Texas Tree Surgeons!

Sh
Review №37

What a great experience! Im super impressed with these guys. A neighbor recommended them and I couldnt be more pleased. Thanks guys!

Jo
Review №38

Great crew and great results! I called, their arborist was out the next day, then the crew was out the day after that. They worked quickly and cleaned up even better than before they showed up. Very fairly priced and worth every penny. I strongly recommend Tree Surgeons!

Me
Review №39

Corresponded with Russell over the days to get a tree removed from my backyard. Great communication. Excellent service from start to finish.

Be
Review №40

I have used Dallas Tree Surgeons for many years for various services at our home (stump removal, bush trimming, etc). They were always really prompt and easy to contact and provided good service.Unfortunately, after my last service with them, I had a difficult time trying to get my bill paid. After receiving the invoice in the mail, I called the office multiple times to pay, each time being told the person for payments wasnt in or that their system as down. I was told I would get called back but did not.I called one more time and attempted to pay with an American Express card and was told they dont take it, so I was going to send a check.After a few days, I received a notice to place a lien on my property for failure to provide payment. This was as big of a slap in the face as any. I understand sending lien notices to clients who do not pay or have a history of not paying. But I had worked with this company for YEARS and never failed to pay. To make matters worse, receiving a lien notice AFTER I attempted to reach the office multiple times was pretty ridiculous.I called the office and demanded to speak to someone that would take my payment so I could get the notice removed.I will not be working with Tree Surgeons again.

RL
Review №41

Great job easy to work with.

Be
Review №42

Review by: Hugh HarvardHad a large live oak with unsightly roots near/overhanging the house.Their very professional team did a greatj job removing the tree and grinding the stump and roots. Very timely and courteous, great cleanup. Top notch people to deal with. I highly recommend Tree Surgeons.

Ma
Review №43

I had used them in the past several times. I guess once they changed names, they changed their customer service. I had to contact them three times to even get a quote and then I talked to them on the phone and we agreed on what needed to be done. That was over two weeks ago, no estimate, no work done. Sorry guys, you lost me. I think one star is too much.After my original review, they contacted me by email and by phone. They sent a crew over right away and they did a very good job. I was impressed with their response and will give them more business in the future. I am changing my rating, as I am happy with the results.

Ma
Review №44

Used them with multiple personal homes and they always do great work! Super knowledgeable, happy to explain, prompt, great service! Services used include tree trimming, fertilization, tree removal, and stump grinding. Recommend them to everyone I know including parents and in-laws!

Ad
Review №45

Texas Tree Surgeons helped us take care of a tree in our backyard that was about to fall on our home. They educated us on the process and helped us come to the best decision for us. Emily was a great resource for us and the crews were very friendly and efficient. We will always use Texas Tree Surgeons for our tree servicing.

la
Review №46

We received extremely prompt service. They did exactly what they said they would do. Amazing service!!!!

Er
Review №47

My whole family has used Dallas Tree Surgeons for years. They are very on top of their game and are great communicators. I know I can always trust them to get the job done! Have had a large Live Oak in the front that really needed multiple areas cut back and they were patient as I added more work to it each time they finished. All in all, HIGHLY RECOMMEND

Ma
Review №48

The experience of Texas Tree Surgeons was great!!!! I had several trees fall during a storm (on a creek) which caused a dangerous situation. They had to work in a very confined area with power lines and lots of dead branches to maneuver. They were so professional and the clean up was fabulous. Thanks again Texas Tree Surgeons. You will always be the one I call!!

Em
Review №49

I highly recommend Texas Tree Surgeons. You will get the benefit of skilled arborists who are knowledgeable about all the current best practices in terms of tree maintenance and health. Texas Tree Surgeons are responsive, skilled, dependable, professional, trustworthy and reasonably priced. They did a wonderful job with the many trees on my property. ❤️🌳

an
Review №50

The storm on Sunday took off a huge branch and almost half of our 97 year old sycamore tree that towers above our house. fortunately it fell into our pool vs our house. I texted Emily at Tree Surgeons and she came over to give estimate that evening She set us up for Tuesday and arranged special accommodation for the large branches disposal.I’ve used Tree Surgeons a number of times and always been pleased by their work , and their arborists. Their prices are fair and their crews are hard working and polite .

Ma
Review №51

I highly recommend Dallas Tree Surgeons for all your tree needs. Great service, fairly priced with knowledgeable and friendly staff. I greatly appreciate the sense of urgency as we have had several emergencies.

Su
Review №52

We have had trees trimmed at our residence and at a rental house, and every little thing has been done just right. When they took down our beloved, huge red oak that was dying by inches, they cut as much of the wood as possible into lengths to fit our fireplace. That made the loss a little easier. Theyre not the cheapest (or the most expensive), which is fine since our trees are a big part of the value of our properties, and its worth paying for quality.The workers are friendly and cheerful, Amy and Hannah are knowledgeable and professional, so they will have our business now and in the future.

Ke
Review №53

We used Texas Tree Surgeons to trim two mature overgrown red oaks. They were one of three estimates we received. They were not the cheapest but very reasonable. They sent the arborist out to address one of our health questions. The process was easy. The guys that did the work were professional and thorough. When they were done they cleaned up completely and hauled away the trimmings.During the recent storms we lost very few branches. I am convinced the recent work by Texas Tree Surgeons minimized our damages.

Al
Review №54

Quick response time for quote and completion of job. They will always do what is best for the tree long term. They have worked on 3 homes for me over 6 years and wound not trust any other company to work on my trees.

B
Review №55

Highly recommend Dallas Tree Surgeons. Great communication and quality work. My trees thank you!

An
Review №56

We had a mature palm tree blow down in a storm. Couldnt believe it. We couldnt move it. Sent e mail to Texas Tree Surgeons, had a reply same day. Emily came out and explained what was needed to cut up and haul away. She also followed up to let me know when the crew was in route. By the time I got back to the house, it was already gone and not a trace of mess left behind. Reasonable pricing, reliable and professional service!

Mo
Review №57

Dallas Tree Surgeons is amazing! We experienced excellent customer service with advise from a certified arborist followed by quick and professional service on our trees. We have made several referrals to Dallas Tree Surgeons and everyone has had the same positive experience. Hands down best place around!

Fr
Review №58

Ive been using Dallas Tree Surgeons for years. They are so professional and knowledgeable. They work fast and carefully. I cant inmagine calling anyone else.

Ma
Review №59

I highly recommend Dallas Tree Surgeons. They have knowledgeable arborists on staff you can trust. They are responsive and easy to reach, scheduling was a breeze and prices were reasonable! I was very impressed about how easy they made the entire process from start to finish. I could not be happier to have found Dallas Tree Surgeons and I’m so thankful that my days of getting tree quotes from multiple companies are a thing of the past! DTS takes care of its customers and trees as if they were their very own. Highly recommend Dallas Tree Surgeons.

Ab
Review №60

Free estimate (work proposal) by certified arborists, competitive pricing, smooth process from contacting them, scheduling, trimming to billing. Recently serviced ash, red oak and bradford pear trees including shrubs. Their trimming consists of removal of dead branches, selective new growth, raising the canopy up and debris clean-up. Strongly recommended.

Sh
Review №61

Using Dallas Tree Trimming was a great experience. They are skilled professionals who are safety conscious, courteous, and reliable. They exceeded my expectations. The yard has never looked better.

Co
Review №62

Always great professional service and fairly priced.

Je
Review №63

Dallas Tree Surgeons did a wonderful job on my trees! It had been a while since I last had them trimmed – now they look great. The crew was friendly and efficient. I will definetly use them again.

Br
Review №64

Ive used Dallas Tree Surgeons probably half dozen times over 8 years. My experiences with them have been nothing but steller - the prices have always been extremely competitive but the people and crew really seal the deal. Im pretty sure the same guys that just trimmed my trees were the same ones as 8 years ago. They are pretty much on the dot on time - perhaps a couple of times a little bit early. The last time I used them, they even chopped up some of the trees to fill my firewood holder. Customer service like this is exactly why I will remain a loyal client. Great job!

Ma
Review №65

We have used Tree Surgeons for about eight years and have always been very happy with the company. We just recently had a large live oak trimmed and we were again impressed with the excellent work they did . The tree had grown around wires to the house and way over into a neighbors yard. Tree Surgeons got the job done without disturbing a thing and cleaned up without leaving a trace. I also really appreciated the smooth process from estimating, scheduling of job through to billing. One last note: weve also found their pricing to be competitive even though they have Certified Arborists scope every job.

Me
Review №66

We have used DTS twice for our very old trees. I love that they have arborists on staff who are very knowledgeable about tree health. I found the staff to be responsive and easy to reach, and the prices were very reasonable! I highly recommend!

du
Review №67

I was quoted a substantial price to have 3 very large mature trees trimmed which is expected. Tree surgeons came out on two different occasions to take pictures and we agreed on specific limbs to be fully removed. Additionally, they reiterated several times that they would be cleaning out the interior of the trees and eliminating any dead limbs or very small brushy limbs that were virtually covered by higher ones. After completion of the work, they only removed two large branches that we agreed on and then cleaned the drip line (lowest hanging branches around perimeter of tree). They did not clean out of any of the trees. Multiple limbs we agree to eliminate altogether were not removed. In my opinion, they did less than a quarter of the work we agreed on. I called them back out and explained for the price, I was expecting a lot more limbs to be removed and the clean out to be completed. They stated that would be harmful for the tree but could complete the work for an additional cost. I got ripped

Ma
Review №68

All of the staff are certified arborists and are very professional. The crew that came to my house was great and even took a few minutes to wave and say hi to my son who watched them through our front window. I’ve recommended DTS to friends and family and all have had a good experience and continue to use them

Co
Review №69

Thank you to Dallas Tree Surgeons for coming out to donate their time and talents to trim Genesis Womens Shelter & Supports trees and bushes! Each step of the process was pleasant and easy; from the initial consult all the way to the crew cleaning up every leaf and twig from their hard work. We at Genesis Womens Shelter & Support couldnt be more pleased with the level of care and concern the entire team showed us.If you or someone you know is in an abusive relationship call our 24/7 Hotline to find a safe way out. 214-946-HELP (4357)

he
Review №70

I’m pleased to know several of the Certified Arborists with this locally owned company. They are knowledgeable about the trees in the North Texas area and the specific issues our climate and environment brings. Texas Tree Surgeons truly cares about the health of your trees and does what’s best for them while accommodating your needs. I’ve had my huge Red Oak and Live Oak dead-wooded and trimmed by TTS and learned a ton about both of these magnificent trees along the way- thanks Kelly! I highly recommend Texas Tree Surgeons!

Ra
Review №71

They have been very professional and on time and very reasonable, not to mention they preform good work and very kind.i have been doing business with them for 10 year.

Ma
Review №72

Completely overpriced and quoted me 6 weeks to get a job done. Found it elsewhere for $1000 less and job is already done.

Ch
Review №73

We have used Dallas Tree Surgeons half a dozen times. They are very professional & are experts when it comes to tree care and advice. I will continue to use them and recommend them to anyone who asks.

He
Review №74

After discussing and deliberating for four days, the company finally decided that they would waive the additional $175 plus tax they charged us on our invoice.The company also said that it would review how they write their work proposals so that it would be less confusing in the future, though their software made it difficult for them to do it.Im still pretty sure we wont go with them again as the whole process was rather unpleasant for both my husband and I. Weve worked with numerous companies, both small and large, and have had to deal with issues before, just like most people. But, the company professionalism when dealing with the owner and the arborist was less than ideal. My husband and I were both rather taken aback as weve never had a company deal with an issue in such a fashion before.But, in the end the company did offer to acknowledge the confusion in how the work proposal was drafted, and waived the fee. So, if I was asked for a recommendation of this company, I would let you decide for yourself.

Sh
Review №75

Did a great job with my trees and shrubbery!

Br
Review №76

These guys are artists with their tree trimming. All of the arborists are female which was different but I didnt mind. They were out the next day with the estimate and the trees were trimmed within a week. My trees have never looked this good thats for sure.

Ul
Review №77

How ‘bout them Dallas Tree Surgeons!!

ke
Review №78

The best in tree service!

Information
46 Photos
78 Comments
4.8 Rating
  • Address:196 S International Rd, Garland, TX 75042, United States
  • Site:https://texastreesurgeons.com/
  • Phone:+1 469-387-6000
Categories
  • Tree service
  • Arborist and tree surgeon
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
From the business
  • Identifies as women-led:Yes
Service options
  • Online estimates:Yes
Health and safety
  • Appointment required:Yes
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
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