I called the Smart Style Salon in Garland, Tx on 9/26/21 and asked how much they charged for a relaxer/straightener and was quoted $65. I called back today to confirm that the price of $65 was still intact and at that time I asked how much a trim was and they said $10 bringing the total to $75. I made an appointment for later in the day and once I got there and sat down in the stylist chair she proceeded to apply the relaxer all the while engaging in an argument with the younger stylist about her not telling her about one of her clients calling. After she had my hair covered with the relaxer she then informed me that to have my hair blow dried and styled that it would be an additional $45 on top of the $75 that I paid. This is Outrageous and a Rip off. If they had told me that when I called I would have waited for the weekend to see my regular stylist. My regular stylist charges $80 for relaxer, style and trim. I left out of Walmart paying $75 with my hair still wet and No Style. That lady was underhanded and I will never Ever Use them again..I will be filing a complaint with the BBB.

Janet was the stylist there today. Very knowledgeable and very nice. My hair came out wonderful.

I’m only writing this review based off my experience. I arrived at the salon unscheduled and was happy that they could squeeze me in. I have stop going to Walmart smart style for some time now due to the ones that were closing. I usually get my hair deep conditioned, blown out and straighten, but today I wanted to minus the hair straighten. I was quoted 20 dollars less then my usual. I agreed and proceeded. I was told that my hair was tangled and with my shoulder length hair it would be an extra 25 to detangle. I informed them that I would not be paying 70 dollars for a non hairstyle. What I was getting is a wash, deep conditioning, and a blow out. The argument was not the tangled hair it was the unreasonable price. The manager then stated that she is only going by the books and that if I came in here with a budget I should ask for less. I informed her that it’s not the budget it’s the unreasonable price, something that she as a person would not pay for. (The whole time I’m thinking who talks to customers this way🤔) she walks off saying “that is your client”after repeatedly explaining what I’m asking for is a lot and they are willing to remove some things. The removal was the blow out leaving a deep conditioning and detangle for a total of 50. Once again I disagreed and asked to just be washed out and continue on with my day. I even apologized for wasting their time but I can tell they didn’t care and was just ready for me to leave. I truly did not like my experience for the most part it was the vibe and the way it was handled. I as a customer should remain respected and not talked to any kind of way.

This place is my natural hair care secret.All over the country, this is where I stop to get my hair washed, blow dried, twisted, platted or braided.After losing my wife I was at a loss as to where to go to get my hair done.But I can say collectively, all over the country, the beautiful, sweet women of Smart Styles have taken very good care of me and I appreciate them.

Well! She did a absolutely awful job, very simle cut just a trim. She destroyed it.

I should have read the reviews. Went for a trim and wind up having to cut all my hair off. And still they made me pay for it .

This review is about Smart Style inside WalMart, Hwy 80 Mesquite, Texas. Im 65 with a disability and underlining health conditions, high risk for Covid-19, therefore I schedule my errands and things to do early in the mornings. I also schedule my hair and nail appointments early so I can avoid crowds. This particular (Hwy 80 Texas) Smart Style allowed me to make early 9:30 am appointments until my Black Hair Stylist said she was rescheduled to come in at 2pm. I was told she was the only one there who can style black hair. They have lost a good customer. The scheduling was the reason for 2 stars the Stylist work is a 5 star. This review does not concern Garland Smart Style.

Everything went well my stylist is very professional

Walked in without an appointment right at opening of the shop and found Ashley Joseph taking care of business. She efficiently handled me, the phones and kept an eye on the shop as well. She was smart, courteous, talented and funny - gave me the best hair cut Ive had in a great long while. And she cut it dry! I loved that. While she couldnt make me look like Beyonce :) she made me look the best me possible. I will definitely be back.

I had an appointment at 3 30 and when I arrived, I was a bit early. I walk in and the only person working the salon had an attitude all around. I said I had an appointment and then she said she would be done soon. By 3:40, she still wasn’t even close to done. I finally decided to leave and go shopping in the store. By the time I came back 25 minutes later, she still wasn’t done. Why make appointments with this place? Why only have one person working? Why have an attitude to people who walk in? I did not feel comfortable at all by her presence and I’m glad I didn’t trust her with my hair.

My son and I recently moved to the Dallas area and when trying to find a place that could cut both of us, I saw the reviews for the Garland salon and decided to try there, and I couldnt have been happier we did. Tee did both of our cuts and they turned out fabulous! She was friendly and we talked about movies and actors the whole time. She even cut my sons hair exactly as he wanted and made him very comfortable. We will definitely be back to see her the next time we need haircuts. She was awesome!

When u call....u get a busy signal most of the time. Then when you walk in...its a 45 min wait. We went to the barbers next door. Twice we got turned away. But on the bright side....3 months ago....they did do my sons hair in braids.... And they were amazing.

If you are looking for a laid back, fun loving atmosphere full of laughter and good conversations and amazing service. This is the salon for you. We have 4 amazing stylist that specialize in styling cuts and color. So ladies if you want a break from your busy lives and need a space to relax and get your hair on point then come on by and check us out. Just bring a snack because once you walk in you dont want to leave. The good times stay rolling while you get your hair rolled curled dyed cut pressed and slayed by one of our exceptional ladies. Men if you want a quick cut while you get an oil change this is also the place for you. We have a master barber on staff and we can do any cut you want in a fast time. We also are a family friendly salon so bring the whole crew cause we do kids hair as well. Check out some of our pictures or swing on by for a FREE consultation. Come and join our salon family. We cant wait to see you!!!!

We had the most incredible experience with Holly at this location! My 8 year old daughter had very long hair and was transitioning to a short hairstyle and was feeling a bit nervous. Holly made her feel like a absolute princess and my daughter adores her new haircut. Holly was kind, personable, and you could really tell that she loves her work. We will definitely be going back to see her again!

I went to a smartstyle saloon today looking to get the slicked back undercut and I was approached by Tee and before she started cutting my hair she made sure to ask how I wanted it and even suggested some little ideas and she executed the style perfectly like I exactly wanted it. I will definitely be back to that saloon especially to get it styled by Tee I. The near future. What an amazing experience I had there!

These ladies do amazing hair. Ms. Holly is wonderful and she is an awesome hair stylist. She does wonderful mens and womens hair. Shes awesome.Ms. Amanda she is another awesome lady doing wonderful hair as well. She did my daughters natural hair and it was so beautiful when she was done I could not believe it...Ms. Dee does my hair and what can I say it always come out beautiful. Ms. Dee will make you feel like a new women when she is done with you.All the ladies are wonderful...If you are looking for a new look or just need your hair cut or done. Please come check these 3 ladies out.Thanks Ms Dee, Ms Amanda, and Ms Holly.

I had my my hair cut by Holly and oh my! Her knowledge and eagerness to make me happy was so welcoming. After going to a private salon for years and just being a customer, this was a an awesome change! They all make you feel like family. Such a warm and inviting environment.Melissa (but cant sign out of my husbands Google) 🤷‍♀️

I love this salon. My daughter Holly is my stylist and I’ve never had a bad experience! I highly recommend her, especially to any silver haired ladies who are wanting a change! She’s great with very thick and curly hair as well.

I have been coming here for three years now.When i had long hair i would get it trimmed and thinned out. When i decided to chopped it all off to get a pixie style cut they didnt argue with me on chopping off my long hair (down to the middle if my back) like most stylists do.

Im a stylist here and I can honestly say this is the first place Ive been to where the skills are diverse, the customer service is on point, and you will leave happy! I love working here! I highly encourage past bad reviews to come in and see us again, we have a mostly new crew and we are all very talented!

The beautician that does my hair is very good. Hair is always on point. Diva Dee does a great job and hands down the most versatile beautician there at the location. Can style all types of hair. And is the baddest with the short cut hair do and can do all weaves. #handsareblessed

😍I am so happy never been here until today u love it these ladies are so sweet my hair was amazing

Was going through the neighborhood and wanted to have my hair and beard trimmed because I had an event to attend later the evening. So found this salon and I must recommend it as it is wonderful. Everyone who works over there knows what they are doing and I should rate it as one of my best experience for a salon.

I had a smoothing treatment today. I will ask more questions in the future before I get my hair done. Dee was the stylist. She was rude and clearly was not knowledgeable about natural hair care. She keep complaining and making rude comments about my hair the whole time. It’s natural, I don’t know what she expected. She didn’t blow dry my hair in sections. I wish I could describe her method....it was...........idk it was just wrong. She complained that her arms were hurting and I imagined they were by the way she tried to blow dry my coarse hair. It felt like she was trying to remove my head from my body. Then she straighted my hair with a pressing comb that was too hot. I could smell my burnt hair and saw the singed hair fall. This was the worst salon experience I have ever had. I’m mad at myself for paying for it and giving a $10 tip. I know that she knew it was bad because she didn’t even give me a mirror to look at my hair when she finished. I didn’t even ask to look I just wanted to go home and wash the burnt smell out of my hair.

I have to go there every week because I have physical problems. I would let any of these stylists do my hair. They are all so talented and caring. Store manager Sharon has the best staff and I am always happy with my hair when I leave. Great group of people with great attitudes. Love it!

What can I say, I adore this place! Im telling you, go in and see Holly. She is the human embodiment of all things pure and will give you the best haircut of your entire life. I swear shes magic.

I went in to see Holly to get my hair washed and trimmed. I hadn’t had my hair cut in a year and Holly gave great advice on how much I needed to cut for my hair to look healthy again. She did a great job and I’m very happy with the result!

Mrs. Dee was amazing. I have natural hair, and I came out looking amazing. Love her personality, will be back next month. Thanks Mrs. Dee.

Best experience, my hair turned out lovely as usually. Miss Dee is the best. She has been doing my hair for 10 plus years.

I just love love love my stylist~DIVA D at SmartStyle Salon. Always have my hair on point. I highly recommend her. Professional and care about her clients.

If I could give this place no stars I would. First, the bottom layer of my hair was suppose to be straight across. It wasnt! Id be fine with maybe a half inch difference but it was 1 1/2!!! I could feel it and people could tell. I had to have someone else fix it. Secondly, I am a young mother and the stylist criticized my life and told me I was too young to have kids. Just because I had a child at 22, doesnt mean I havent lived my life (Ive lived abroad, in 5 different states, backpacked across Europe, and I have a bachelors degree). The stylist was so rude and had no idea what she was doing. Seriously, DO NOT GO HERE.

Holly is an amazing stylist. Do yourself a favor and ask for her. You will not be disappointed!

Their work ethic is worse. I have never been to a place where they will be biased. Especially one of them was the worst, as she just wont cut our hair and when the time comes she was showing attitude towards me, my mom and my sister. NEVER EVER GOING BACK TO THIS PLACE. WORST PLACE EVER. I wish I could give no rating as they dont deserve it. My whole experience at that place has been worse.

I knew I shouldnt of stopped here. Worse hair cut Ive ever been given. I was pressed for time and knew I couldnt make it to my stylist so I took a gamble and lost. She cut my hair uneven and way to short. I was so embarrassed to even go to work. Its horrible! She was so busy trying to up sale me products and get me to agree to letting her to my highlights. I was thinking to myself HELL NO! Just looking at her hair is evidence she cant do color. She had pink and purple hair and it was dry from the products she uses. Dont go here!! Save yourself the embarrassment.

Warning! Do not use this salon. I asked the stylist to do a simple wash and style and my daughters hair looked as if I washed her hair at my home. There was nothing special about it at all. Next, the stylist was so rude to me and my daughter. We were walk-ins and we arrived at 4 pm. Thats two hours before closing and the stylist had words with my 13 year old daughter because she was alone in the shop and had to stay late to finish her hair. The stylist, Sharon is the manager and very rude. Use another shop, it is not worth your money.

Holly is the best of the best. Hair. Makeup. Personality. All of it. Forever. I love her.

I went to see Holly because of a horrible haircut I received from another upscale salon. My hair was 7 ways of jacked up. I was walking into the walmart, and there stood an angel! I thought, she cant hurt it any worse!! Lol! Holly spent the time to talk with me about what we needed to do, and then did it! I walked on wearing a hat, (which I had been doing for a week!) and I walked out with a new hair style!! I have already been back to see Holly, for waxing,which was great,and only Holly will touch my hair from now on! Thank you Holly!!!!!

Mrs Dee does really good job...she keeps it 💯 You can tell she loves what she do and it shows.

Holly was just amazing. I just love how i look now! Thanks!

Holly is a literal angel who will make you look beautiful, whether you are there for a new hairstyle or a makeup application!

I went there last weekend, and my stylist Diva Dee was great, she looked at my hair, and was able to tell me what it needed, she was fast, and very friendly, and my hair look so good....Thanks Dee

I went to Holly with horrible hair! I had been dying my blonde hair dark red for years... and wanted to start the process to go back to blonde... Holly did an awesome job color correcting and got me 1 step away from my natural color in 1 sitting without damaging my hair! Also.. i had an undercut that had grown out funky underneath, but wanted to keep most of my length and Holly was abke to create and awesome bob that made the mess go away! She also is super personable and genuinely cares about her clients!

Holly is great. Recently moved to texas and needed a hair stylist. Iv had the same one for years and i didnt go to anyone else. Had to just go out and take my chances when i moved. Walked in, didnt know what i wanted but loved what she did🤗

Holly was an amazing hairdresser, she truly worked wonders with my dull and damaged hair. Thank you !!! Would recommend to everyone!

My Stylist keep my hair on point I like to change my styles up and Diiva Dee is very versatile shes very talented, and keep me looking good, thanks Diiva,

Love, love, love! Holly Torres is the only person I let touch my hair when it comes to cut, color, and style.

Im DiivaDee and I love working here wish I had known about it in my last 16yrs of being a hairdresser,it keeps u up and running thanks for all of the reviews keep them coming they r so appreciated and we have great crew Holly and Amanda anyone of us can handle wat ever service u need so hope to see everyone again

Went here expecting a cheap hair cut, left with a work of art! Holly gave me a cut and color that exceeded my expectations ❤️😍😘 will definitely be returning for my trim in the near future!

Worable place to go! I went went my bf to get his hair cute and Cherish said while looking me in my eyes mom how do you want his hair cut? Like no she told my bf I looked 25 and he looked 17 so I was having kids at 8?! But then he wanted a trim and layered she didny do that at all! Cut 3 inches off and wast straight at on in the front let alone the right side was so so so much shorter then the left! I wish I could give no stars at all! So pissed off!

Best place to get a haircut and style ...Everyone is nice and friendly

Great prices and service

Holly is the master! Im never disappointed when I come in and see her cheery face, and shes always so attentive and energetic; my favorite place to get my hair cut!

Holly does the most amazing job on my hair! Definitely recommended!

I never thought i could go to Wal-Mart!...Yes Wal-Mart!..(Ms DIIVA DEE), gave me tha BEST haircut Ive had since i been in DALLAS!!#WAVES DANCING LIKE DIAMONDS#

Great customer serv6

Go see Holly, you wont be disappointed

Ask for Holly. She is the best.

The Service at this location is always Amazing thanks Lady D Garland I30 Salon.👍

Would rate zero stars if I could. Long wait time, rude unprofessional stylists, and had to get my haircut fixed somewhere else

This place is chill. No waiting, inexpensive, and the ladies can do all types of hair. YYYAAASSS!!! ❤❤🙌🙌🌈🌈

Super rude and unfriendly, whoever was working tonight and understaffed

Nobody does hair like Holly! I wouldnt trust my locks to anyone else! Seriously! Do yourself a favor and hit up this salon!

HORRIBLE

Go to Holly!!!!!!!!!

This place is very nice the ones in pliates are nice to visit it and you will see ..