Easy to work with. efficient, professional, easy to work with. The owner was able to identify when our warranty was for our stove top and ensure that the work was covered. Additionally they were on time and professional while working with me in our home.. I would definitely use this company again for any sort of repair on my wolf range.

Not sure if this is an isolated incident or part of a targeted effort due to a bad experience with Bob Wallace Appliances, with whom they are partnered to perform service repairs, but my experience has been quite the opposite of many other reviews and quite the eye opening experience as a newcomer to this area.Had a cooling issue with my ‘classic’ sub-zero wine cabinet & double drawers. After some research I was told this line was discontinued and repair became my only option. I was referred to Prestigious Appliances. Everything seemed great. Joe seemed super professional and knowledgeable and I was told it would need a complete re-build. After some hiccup about pricing for the job (I received 3 different quotes ranging from 1700 to over 4000) I booked them for the job and sub-zero offered a great deal to help with the parts...fantastic above and beyond from sub-zero! I was scheduled for the rebuild ...they were a no-show. My husband took the day off (was told it was an 8 hour repair job) and got attitude from Ken when he mentioned that he lost a days pay waiting.After some begrudged organizing they were supposed to come the next day. I asked them to bring appropriate floor covering for the hardwood floors and to bring all the parts in their original sealed packaging (as agreed previously). After seeing that request, Ken decided he didn’t want to deal with us and told us to find someone else.We did....and realized right there that something wasn’t quite right.1 week later, after months of messing around, waiting for parts, excuses for no-show etc we had another service company look at completing the rebuild.After 10minutes the tech told us that the fan was mysteriously disconnected from its bracket and laying down in the cavity of the unit causing the temperature of the coils to rise and the unit to overheat....WOW 10minutes...from $4K to a simple fan reposition...how was that not identified...or was it orchestrated on purpose? Either way my cabinet is in great condition and fixed.If you are moving to Huntsville AL and considering a kitchen full of high-end appliances BUYER BEWARE this town has three suggested service companies and the ‘most reputable’ as pushed to us seemed to be Prestigious Appliances...just not in our case obviously.Super thrilled we didn’t get ripped off, shame they operate so dishonestly.

The technician was very professional and knowledgeable. Called before arriving and arrived on time. Id recommend Prestigious.

This company is amazing!!! Joe is professional and sooooo knowledgeable. On time and dependable!!! Excellent company!!!

Joe was a very polite and knowledgeable man. We enjoyed having him here

William Aldridge was my technician and he did an excellent job. He was courteous, professional, and very responsive to my questions.

Prestigious Appliance was so easy to work with to repair my classic Sub Zero appliances. I was very concerned about their age and low performance. Ken was very reassuring and was able to have a team out quickly to service and repair them. 100% impressed with their knowledge and customer service!

Joe Cagle from Prestigious Appliance did a great job with our ASKO washing machine that has been having problems. He figured out the problems very quickly and ordered parts immediately. He also made time to service the washing machine as soon as the parts came in. He then helped us get a replacement washing machine ordered b/c of some problems that are unrepairable while getting our current machine usable until the new washer arrives. We were very impressed with his customer service skills.

We couldnt believe how promptly this company responded. They went above and beyond the call of duty at every turn. Prestigious appliance definitely ranks number ONE in my book.

Fantastic service if you need a reliable Appliance Repair company you need to call Ken Owen, they are the best, they cover Birmingham, Montgomery, Auburn, Huntsville and Tuscaloosa. Do not put off your repair call now

I was desperate to get my washer fixed everyone else was 7 days wait not Sam I called Monday morning and he was at my home literally in 25 minutes had it fixed before Noon and I got my laundry done it was really nice to see that he knew what he was doing. My children and I felt completely comfortable with him in my home he was a no nonsense kind of guy came in and got it done. I highly recommend him his prices are amazingly reasonable you could not find better service. Thanks Sam.Sherie Worley

Prestigious Appliance has totally exceeded our expectations. Very professional and knowledgeable. I would recommend them to anyone.

Joe was professional, knowledgeable, and friendly. Excellent work on our SubZero icemaker.

Prestigous Appliance did a great job replacing the glass on our Wolf induction cooktop. Ken did a great job explaining the repair process, scheduling the service call and following up on questions. This is the company to call for Wolf and Sub-Zero repair work.

They were able to come out the next day, were on time and fixed my subzero refrigerator quickly and professionally. Definately recommend them.

I called this business today and was greatly pleased with the help I received over the telephone. I had a glitch with my 14 year old Asko dishwasher that I love. I had a stopped up sink which put my dishwasher into a continuous drain cycle. I cannot think of the fellow’s name who helped me on the phone, but he walked me through getting it re-set. Super YAY. ( I had just paid the plumber $400 to fix the drain, a first world problem). Also, he told me a couple of things I didn’t know about my dishwasher which were helpful things to know. I live in Tuscaloosa but would certainly rely on this business for future news. Thank you!!

Above and beyond in customer service. Amazing dedication to business.

The best in the business!