Hit and miss service with this dealer. It really depends who you deal with and who helps you out. Just go in with the hope you get a good rep and they will help you accordingly

They were very professional especially Raymond Ward! He assured me my recall would be corrected promptly. Thanks

I am so happy I went to Gardena Nissan. I had the best Salesman! Shout Out to David Jimenez!! He was very knowledgeable and had me in my new vehicle within a few hours. I want to Thank every one who helped me. Thanks to The Financing department for getting me a great deal. I highly recommend visiting this dealer!!

I just purchased my first car at Garden Nissan and I can honestly say they have the best service ever I felt so comfortable and they were so understanding for what I was so satisfied on the service that Jimeuez David gave us he was such a great help and was so nice. The sales manager Muhammad was so understanding he made us feel like a family and was great with his perspective on things. I can honestly say this place is the best place to purchase your first car.

I say met my expectations because I received excellent service. But, Ive come to expect nothing less from Gardena Nissan. Everyone I deal with is professional, friendly and knowledgeable from Nina, the receptionist, Daisy and Muhammed on the sales staff and Mauricio, Dave and Daisy in the service department. I am very glad I decided to buy a Nissan this year! I showed Mauricio a notice Id received from Nissan about possible recalls and he even took care of that, even though it wasnt part of the appointment.

I purchased what I thought was a certified used car, only to find out that they sold me a car that had been damaged. When I was getting ready to test drive the car, the front tire was very low, so the rep put air in the tire. I told her and the manager I wanted to have the tire checked out to make sure everything was ok because it made a noise on the right side. I was told to bring the car back the next day. I took the car back and they told me I would have to come back earlier. I then took the car back and I waited over 30 minutes before I was acknowledged only to be told I needed to bring the car in by 3:00. It was 3:00 when I got there and they didn’t say anything to me until I got out of the car to ask for help. Needless to say, I took my car back on two more occasions, only to be told I would have to bring it back earlier. A malfunction light came on for my back-up camera, and then my steering column shifted. I immediately took it to the dealer and they had the nerve to tell me to bring it back in the morning. I told them I had been trying to bring my car to get checked four times and that I was not going to take it. He told me I could leave it and that would look at it the next day. I got a text saying that I hit something and if I wanted to use my insurance or pay for the repairs. I told them I did not hit anything and that I was not going to file a false claim. I told them that I had been trying to have the car looked at since day one and that they were giving me the runaround. Now I see why, they wanted to blame the damages on me so they would not have to fix the car and save some money. The used car manager pretty much said he hoped the mechanics didn’t find some things wrong with the cars that come in, in a joking manner, but that is exactly what they did to my car. They thought they could get over on a woman, but it is not over. They put my life in danger selling me a car with damages and they had the audacity to not fix my car.

Im grateful and impressed, particularly with Roberto and Jagger. Let me briefly explain.Our daughter just moved to LA and got CA license plates. As we were returning to MI the next day, I was trying to help her get a few things accomplished, including getting her CA license plates on her car.We went to Gardena Nissan. After they gave us a couple of license plate holders and some screws, they also let me borrow a screwdriver. What normally would be simple, 5-minute job, turned into an hour of hard work. One of the salespeople, seeing me struggle in the parking lot, said a service technician would be right over to help. Two minutes later, Roberto and Jagger show up. Ill spare the details, but almost an hour later they had us on the road after a mighty struggle to remove a stubborn (rusted in) screw. They never gave up and were extremely polite the entire time.My daughter will have her Rogue serviced at Gardena Nissan. They have easily earned her trust, hence her business.

Stephanie R. is awesome! She made us feel really comfortable with the way she handled everything. I felt like she had our best interest in mind. Very honest and trustworthy!

Guy that approached me at first did very little to inform me about the prices and parts but was very pushy into signing away his estimate. Poor explanation when asked about the price, went as far as to say “we don’t charge for labor bro” as if I was obligated to give my money out no questions asked. Unrealistic. Just wanted new wiper blades and oil change with filter. Said if I wasn’t interested in their prices I could always go inside and purchase blades myself. Poor customer service. Seemed irritated I was there.

The service was great it was fast. The gentleman who helped me, Chris Hinojosa was very polite and was clear on the process to be done. He answered all my questions and was very honest about it.

I took my 2019 Nissan Altima to the dealer because my check engine light came on. I called to make an appointment but was told that I didn’t need one that I can bring my car right in. The service guy (I can’t recall his name at the moment) informed me that they would have to keep my car overnight because the systems would be shut down for a few hours. So, they sent me and estimate via text message of the charges and I called to go over the charges. I agreed to everything and asked for a discount and was given 10% off of my bill. A couple of hours later I received another text letting me know my car was done. When I arrived I payed the bill and received my washed car. If I had to give a complaint I would say that the car smelled like a mechanic. Other than that I was very satisfied with everything that was done.

Wonderful Customer Service, I received the upmost service regarding the care of my vehicle,Well Please

Unfortunately, they changed a lot . Their service is more important for their own employees not the customers. I went there many times last few times to charge my Nissan 2018 .But the chargers were not available to customers because their own vehicles are charging more than hours.I went back to there Twice after hours to check .Same issues.They allowed their own employees or own vehicle charge but they don’t care outside person. Only way getting 4 stars because their employees or friends gave them higher reviews.It is like old school. It was great service but it changed so much since 2013 and it’s getting worse.

Went into to do 36k mi service on an used LEAF I bought from a Ford dealer with 39k mi on, but was told no such service but only 10k mi service was offered. There is no numerical data on the report or explanation as to the condition of the car or the parts replaced. Did the job okay, I think, but I might try a different dealer next. People were reasonably friendly but not more to deserve an average rating in my opinion.

Heard sounds from my 2021 Rogue that concerned me. They explained and did an analysis with another Rogue to give me a clear understanding of what I heard. I felt better knowing that what I thought was a problem was normal I. This make and model

Everyone was really nice and it was my first time going there so it was nice that they explained everything from start to end. They said they would text me when my car service was done though but they didnt. I had to call after waiting 3 hours at home and close to their closing time. I received a link too that showed me if my car was finished but it never got out of the being worked on stage. Besides this, i had a good experience and honestly these technical things are expected which is why i called instead of waiting for my text.

Everything was good. I suggest who get a Food truck to park close so we can at least get a cup of coffee.

This was my first time using Nissan Gardena. I bought my 2013 Nissan Sentra in December 2013 I’ve always used the Nissan dealer in Oxnard because I worked in that area. I was very satisfied with my service rep Ray Ward. Ray kept me abreast of what was going on through out the process. I will come back to this dealership to have my car serviced and I will also ask for Ray Ward. Excellent service, I was impressed. Thank you

Stephanie was the person who serviced us or a sister that she was great she was very informative and she was very nice and helpful I would recommend her to anyone I know

I was moved through the line fairly fast. And my service light went out. Thank you Gardena Nissan. 👍🏾

The ordered part was damaged but Chris, my service advisor, was more upset about it than I was. His genuine caring attitude was very much appreciated.

This was my first time bringing my car. No appointment was necessary. There is clean lounge to wait while car is being serviced. Staff was friendly. My car was even washed during the service! Will bring my car here again.

Thank u NISSAN FAMILY DADDY ROLLS GREAT SEE YALL NEXT TIME

Horrible, I had an appointment at 3 pm on Monday , before that I had come in on Saturday for my brakes. During the inspection Chris told me I needed a new battery. I asked for details since I had purchased the battery from Nissan a few years back. Chris told me if it was under warranty they can just swap it. Made my appointment for Monday and called before for the pricing. I was told over the phone since my battery was under the manufacturer warranty that I will pay a prorated amount of $50. My husband took the car and Chris told him the same information and made him sign on the quote with this amount. Then my husband was told that they will not charge him for cleaning the battery cables nor the service fee and that the wait was 3 hours. 3 hour wait with an appointment that is very inconvenient. Chris left for the day and my husband was then helped by Raymond (Ray) who told my fiancé the charge will be over $100 ( basically the charge for a mew battery and the service fee). Ray was degrating and unhelpful blaming Chris for everything and claimed he did not know what the conversation was like. They didn’t even look in the system for notes / warranty information. He said pay or leave the car. I then get a text from daisy who claimed she was the employee relations manager. I called her for this issue and she kept saying she did not know what to do or did not know anything. I had to tell her to please pull up the records to explain to me the warranty. She did not do so and out me on hold for 30 mins after saying “ I’m sorry I have 50 other calls ahead of you I can’t do anything “ with just 2 minutes before closing time at 6pm. Ray called Chris , ray said Chris gave us the wrong info and he can charge us $70. He said it as he was doing us a favor. I am the customer who asked first before the service was done. Signed on the agreed amount and then asked to check their systems and with the original rep for this mistake and was treated like the customer who is wrong. The manager and ray treated us like customers w no value. And they told us Chris will call the next day and apologize and give us a $20 credit. How can nissan have daisy represent this big company who is so unprofessional and no will to help the customer. No follow up from her either. Very disappointed and will not bring back the car for service here. I will tell all my family and friends of this horrible experience.

Daisy is by a huge margin their best salesperson, whatever you do dont let Mohamed to try to sell you a car, we were told that our truck had the 167 points safety check from carfax and 3 months later the airbags stopped working 🙄 when we went to have the issue fixed , the service department tried to charge us the parts and repair labor for a ( recall) from Nissan, the same sales guy told the manager that our warranty had expired when I purchased a extended warranty contract 😒. Be wise ask for Daisy and the manager.

They gotten Alot better...In courtesy helpful & In A timely manner !

I had the best experience at Gardena Nissan to purchase my new Nissan Rogue 2021. Excellent inventory, knowledgeable & helpful staff, fast paperwork process too. Mohammad really assisted me in getting the best price for what I really wanted. I Never felt under pressure or that I wasn’t in the “drivers” seat. This dealership is great - and it still has that family owned feel. Excellent experience.

Raymond is always so kind and professional tge only reason I will not purchase another Nissan : this is my 4th Nissan I will try another style infinity or Mercedes if not I would buy another Nissan .Finally, Nissan should have maintained the same style as 2007. The 2016 style is ugly

Had a great experience for my first new car off this dealership. Mohammed is great and always willing to work with whatever situation you may be in, gives you a great deal and service. My sister and family also had a great experience here years ago, Very satisfied with my experience and purchase, a big thank you too for Memo, very friendly, helpful and attentive. Highly recommend this dealership and the great deals they have going on. You’ll be content and satisfied.

Second time here for the same issue! Came in at 0700 on a Saturday, to figure out why the car was hesitant when I placed my foot on the gas. I was promised the vehicle would be ready at 0900. I went to see what was going on at 1000, and the vehicle wasnt on the lift. Well...the vehicle was ready at 1330!!! Im happy to say the issue has been resolved, and they have a whole new staff. So, Im hopeful. However, they need to work on their timing and organization. No one wants to spend half there day at the dealership waiting for their car. If so, they need to give out loaner vehicles while someones car is being serviced.

Communication between employees is terrible.. time phrames werent met and services were offered that were not needed..dealership is trying to hustle people.

Great customer service. Always make you welcomed. Always to the point on what needs to be done. Helpful solutions on any pricy repairs. Stephaine Romero is customer service is outstanding. Takes care of business while also making sure the customer is taking care of as well.

Went in for an oil change and to have my radio checked. Was there for over 4 hours. Kept having to ask what was going on. They dont come to give you a update you have to keep asking them. It has been 4 days and no one has contacted me regarding my radio issue.

Muhammad is a great Manager very nice and friendly. Made sure I was happy. Daisy very good sales rep. Very friendly as well

Purchased my 2019 Nissan Altima SL. Great Salesman and Assistant Manager who made my purchase comfortable and fast. Thanks Memo and Mohammed.

After looking for a few weeks with no luck.. . We just picked up a Nissan Kicks from Muhammed and Daisy in Nissan Gardena and we love it. Great customer service, very attentive and straight forward with pricing.. definitely recommend them!

Jose Castro, sales consultant and the finance department really took care of me. I had a problem with my first Sentra I purchased and they were able to work with me on another Sentra purchase. The finance team, to the wonderful receptionist that sat in the front were very friendly and always made me feel like family.

Jan was my sale consultant. She was very nice and respectful. She asked me what I was looking for in a car and what type of car I wanted. Muhammad the sale manager help me with my price. He asked me about what was my price a month and I told him. He was very helpful and honest with me. At the end of the day I was able to get the car that I wanted that I can afford.

Well I arrived 10 minutes before 7 AM my appointment even though I was early I was greeted hi everyone who was there and everybody that’s on it to make sureI’ve just taken care of and the gentleman helping me he was texting me letting me know about my vehicle and was there to answer any concerns questions I had.

SUPER NICE STAFF, CLEAN AND PROFESSIONAL.

Gardena Nissan is dedicated to their consumers. The staff listened and focused on my needs during my vehicle selection process.Mr. Mohammed, Vee and Liz worked diligently on financing my vehicle and has exceptional customer service. The entire staff was friendly, helpful and most of all professional. I will definitely return to this dealership and send referrals. Thank you! I am satisfied overall with the service I received.

Very nice place Polite Employee recommended

Great experience at the parts and cashier department.

Muhammad was my sales person and he made me feel very comfortable...i will most definitely recommended family members and friends ..Gardena Nissan.

Very non personable, I felt like they just wanted me to spend more money not make sure my car was in safe condition, also my service engine light came on not 24 hours after having a oil change. And it appears that oil was on my garage floor which I never had a oil leak. I plan on taking it to Mission Hills Nissan, a much better and honest service. I hope they didnt mess up my car or someone will be hearing from me.

Gardena nissan treats me like the Nubian Queen I am every time I come there. My technician took care of my recall without me even having to inform me of my recall. I love it as well as they transported me back and forth to work while they handled my vehicle.

Very Nice and professional!👍🏾

Avoid. Disorganized and *very* slow. Watch out for Muhammed--horrible attitude, horrible service, horrible deals.Dont bother to make a reservation. It doesnt actually mean anything.Beware of thousands of dollars of useless dealer add-ons, and fake discounts which merely offset special dealer markups.

I came in for a routine oil change and a inspection overview. I had an appointment for 7am. I arrived at 710 am, and I waited for almost 3hrs before I had to go to the cashier window and ask about the status of my vehicle. Finally 15mins later a service technician came to me and showed me several services that where needed (mostly flushes). I approved for the flushes which took about an hour longer. I finally left around 1130am. I just feel that to check on brakes and oil levels shouldn’t take almost 4 hrs to complete

The whole experience was pleasant. Was a bit skeptical seeing as how car dealers can be a bit aggressive, but we were treated with the utmost respect. Everyone we met here was very well versed in their vehicles. The young woman who was with us, Giselle, was very polite and knew about the vehicles from front to back. I will definitely come back for another car here for sure

Chris - in the service dept was Great, Had my car towed into the shop to have a key made. Car was completed quickly and the price was reasonable. VERY satisfied with this dealership. Thank You Gardena Nissan. Amy Pestana

I was reluctant to purchase a new car but thanks to Jose Castro I took a leap of faith and purchased a super cute 2020 Sentra. Jose was patient, kind, thoughtful, and created an experience that was based on my needs. I am so grateful to have worked with him. And Liz De Avila is simply the best! Her financial knowledge is in a class of its own.I will continue to do business with Gardena Nissan because I felt cared for and respected.Thank you!Sincerely,Shawna Mizell

I had a great experience with customer service.

Horrible experience with a 2014 nissan versa remanufactured transmission at this dealer.Read below please.purchased one of these REMANUFACTURED transmissions from this dealership on 05/05/2021 and followed the installation instructions to the T.1)had car towed to them for programming2)was told to purchase a range sensor and that would be the fix (It was not the problem)3) had the car twice close to 17 days total trying to troubleshoot4)finally determined it is a bad valve bodyA transmission that comes with a 1 year warranty and they are voiding the warranty not even a month into the ordeal.

Not the most pleasant cashiers, but everyone else in the service drive is great.

Excellent customer service but the wait was entirely too long

BEST CUSTOMER SERVICE since the moment you walk in they make you feel special I totally recommend Bryan (Sales Rep) Muhammed worked things out in irder for ne to be satisfied with my monthly car payment! I Recommend my husband and he also purchased for Gardena Nissan Simply the BEST!!!Thank you Bryan & Muhammed For everything!

Everyone was amazing and nice. Lisa and Muhammad made it really easy to buy my very first car. I didnt feel pressured or anything. Would highly recommend going there!

Great service and care. We had, had a long day trying to even get my oil changed. Three other dealers tried to scew us over. These guys, no questions, no games, no changing the cost once we showed up. It was simple efficient.

Refuse to honor their warranty on a REMANUFACTURED transmission.terrible experience here.

Lisa my sales associate and Shaun the general manager were extremely friendly and patient with me. They answered all of my questions and knew I was on limited time so they made this experience smooth and quick. Paul the finance guy took time to brake down my contact he was also very kind. This has been a great car buying experience.

Shawn Yazdanniaz, Anthony Hoang and Muhammed Alam were very helpful to make sure I got the best deal and swiftly had me on my way to enjoy my purchase

I had my car towed there and they were able to give it back to me the next day

Quick friendly service.They have an automatic text that tried to upgrade services automatically for over $300 when I was just getting an oil change.Beware of A. I. Up sales for services you dont need.

I really recommend this place. I always have a wonderful experience. I purchased a 2017 Nissan Sentra preowned and I love it. Mauricio is so helpful as well

My experience coming to this dealer was awesome! When I first arrived, I was set on a specific car and price. One of their representatives gave me a few offers until there was one I agreed on. I decided to think about it for a couple of days before making any decision. I decided to come back two days after with the intentions of getting the same offer I was promised how ver the same guy wasn’t there that day and the offer was too good to be true. Apparently there was a misunderstanding or the first Nissan Expert assisting me gave me false hope. So I was a little disappointed, but this is is where things get interesting. As I was leaving, the representative and his manager explained to me that the offer that was promised to me was for a lease not financed. After an hour of getting all the details explained to me thoroughly, I loved the idea of leasing the car. I got exactly what I wanted if not better. They helped me get the BIGGEST REBATE and Sergio was FANTASTIC! He knew everything about the car and was able to answer any questions I had. I definitely recommend Sergio for your Nissan needs! It may have started rocky with another representative but Sergio made sure I left completely satisfied and happy. Thank you Sergio!

I took my car to repair the transmission to gardena nissan, they told me that the nissan would cover it and they did not charge me. But the car failed and I took it again and they charged me for the first time saying they had made a mistake. And it failed again and they said it was a bad transmission cable and they want to charge me $ 2,600.00 more. Terrible service.

I appreciate that Nissan was willing to help with the cost of my 2017 Nissan Sentras Transmission, but I did not appreciate the fact that they requested me to pay for additional servicing in order to do so. Plus Nissan services and parts are very costly and they did not honor a 10% off parts and labor coupon that I received in the mail

We have purchased 4 vehicles from Gardena Nissan and I have no complaints. They have a new staff, however; each person was very kind. We appreciated the service & kindness that was displayed towards me and my family. Special thanks to, Ms. Daisy, Big Mo lol and Ms. Liz.... You all rock!!! In todays world, human kindess should always overflow like this! Thanks again!

Service advisor prompt service was more than expected, while I had to wait a few moments he acknowledged that I was there. A++ in my book

I flew in from the East Coast to LAX to pick up my 2014 Nissan Altima from a vehicle storage facility upon arrival I knew that i had to have my brakes replaced. I called Gardena Nissan and explained to the maintenance customer service representative (Stephanie) and explained to her that I had to drive to Northern California that day how soon could they have my car checked in for maintenance. She advised that my car would be checked in as early as 11:00 and my car could could be returned to me by 13:00; 13:30 at the latest. I got my vehicle there at 11:10 and my vehicle was not checked in for maintenance until 13:30 mind you I still have a six hour drive ahead of me. Hopefully in the future the sales representative will not make false promises because I would have called around to other places and gotten my car maintenanced sooner. It was very taxing waiting for my car to be done NOT at the time guaranteed to then drive six hours.

I CAME IN FOR A OIL AND FILTER CHANGE , WAS IN AND OUT IN 45 MINUTES .when your vehicle SERVICE IS DUE GO EARLY IN THE MORNING , YOULL BE HAPPY YOU DO.

Best decision to come to this dealer ship!!! from the begging you walk in you feel like royalty both Muhammad and Daisy are very helpful and most importantly transparent in every step of the way, funny thing is My mother in law Martha walked away from Downey Nissan as they had promised to have the vehicle and failed to. I called this dealer ship and so they wouldn’t waste my time they texted me a picture of the vehicle and had it reserved for us up on arrival also I got it way cheaper than Downey Nissan was offering.Thank you! Guys.

The vehicle service team is good, but I ended up waiting an hour and a half over the time my car was done. The young lady they have as an announcer is horrible. I dont even know how the employees understand her! Im sure theyre used to her, but normal people cannot understand a word that she says! She has this high pitch, nasally voice and she slurs her words together. Why would I conscientiously wait and extra hour and a half when I didnt have to? Because she cannot be understood. And she had the nerve to be defensive. Besides that, and besides the overpriced service charges, I trust the work that they do. I bought a previously owned car from them years ago.

Although my credit was very bad, Gardena Nissan put their thrust in me, was able to get my dream car.

This place is awesome!!!! I came to get my car serviced and the manager Muhammed and the sales manager Jan checked my quick interest in a new car and was able to work with me and put me in a better situation

It was a long wait even with an appointment but it faster than last time.

HORRIBLE! I took my Nissan Pathfinder in for a factory recall (Air Bag). My truck had no issues. After picking up my truck, I notice the air bag light stayed lid, my windows and lock/unlock switch didnt work. I informed Chris Hinojosa before leaving the dealer. He stated bring it back tomorrow. I will not be here but some else can help you. I figured they are closing, I will just bring it back. I return the next day, waited over twenty minutes and know one help me. Not a single person came up to me to find out what I needed. I was frustrated and went to the first person walking by (Edwin). I informed him my situation and he stated I cant help you since I dint help you yesterday, Chris needs to be here. You can leave the vehicle and Chris and his team can check it tomorrow. I decided to leave it, I already had lost one work day coming back to the dealer. I contact Chris the next day; he was clueless to the status of my truck. He informed me he would look into it. I picked up my vehicle, they fix the Air Bag light. The technician connected the wire wrong. However my windows switch and unlock/lock switch doesnt work anymore. I was given a lame excuse that the motor are going bad. Prior to taking my truck to Gardena Nissan all electrical component were working properly. Never again will I go to Gardena Nissan for service.

I was the first customer to arrive . Nobody came to greet me . Sales representative Stephanie Romero was very short with me and made me feel uncomfortable, all my questions were met with an underlined attitude. I waited 1hr for an oil change that takes me 30 minutes to do myself.

Great experience, people who work there go above and beyond to help you. Whether it’s to buy a car or give you the right knowledge about your situation. You’ll get love from the selling floor to the parts and repair people.

April 2021. Gardena Nissan is absolutely FANTASTIC! The salesman Jannette and Mohmmad were the teams finest. Every need was met and the time frame was great. I couldnt of asked for a better team to assist me. I will definetly recommend and this location to anyone who needs a vehicle.

Great customer service, had my issue fixed without hesitation.

Honest to goodness its not always possible to feel good even if the deal didnt work out but the sales and management were laser focus to the issue clear and concise straightforward dealings cant beat that keep it up Gardena

No Suttle service?No rentalCouldnt fix my brand new car they told me just keep driving it if get stranded on the highway I can always call road side assistance?

They are so helpful in the service department and the sales associates are also willing to help even with questions about your own car. No hard sales pitches. I highly recommend Gardena Nissan, I have been going to them for 8 years. Ask for Chris Hinojosa, sorry Chris for any misspelling of your last name 😉.

I paid more for the maintenance fee then the actual work. Honestly that was a ripoff. Would not recommend at all.

I had an amazing experience here at Gardena Nissan. It was the best car buying in experience I have ever made!! The sales consultant that assisted me was Daisy alongside her manager Muhammed, they’re amazing at what they do! They listened to what I would like my future vehicle to have, they delivered just that! They never tried getting me in something I didn’t desire or couldn’t afford. AMAZING people! I look forward on doing business with Daisy and Muhammed again!!!

Thank you to Nicholas and Anthony for helping me get into another 370Z, after my previous one was totaled out. Great service and quick out the door purchase. Be straight up, tell them exactly what you want, how much you want it for, and it will be much easier during the negotiation process.There are no tricks with these guys. If you tell them you want a car for $xxxx amount of dollars, and they cant accommodate you, there are other dealerships in the area, or your asking for way too much of a discount. They are happy to make a deal, but make sure you now what your Fico score is, not that Credit Karma fake Vantage score. Do your research, know what you can truly afford, what interest rate you may qualify for, and if you can get your own financing lined up BEFORE you go to the dealership, things will go much more quickly.Also, if you are ill prepared, plan on being at the dealership for 5 to 8 hours negotiating over a price of the car. My time took about 3 hours, but another 2 hours was tacked on because they went to Irvine to get the car. Yes, if they do not have it on their lot, but you find something similar at a dealership further from you, they will go get it by doing a dealer swap.Also, this dealership, as well as others, will not respond to price quotes over the internet, so you cant shop the price. The dealership knows this, and will not give you this. But for myself, I knew what I wanted, but ended up getting something even better than what I was expecting when I walked through the doors.So, I really thank the guys there that helped me out. I was super bummed that my other Z was totaled, but feel much more complete that my replacement Z is even better than the last.

The man to see is Doug at the service station (last booth at the end)!!!!he is awesome! takes care of my truck to keep me going on these camping trips!no BS, straight to the point - just honest. any suggestion about services and he will explain in detail. he will tell you when it is recommended and if you can do without until the next visit.overall a great guy, great customer service, polite, courteous - the man needs to be promoted!

Extra charges for a bad service they sell you the transmission service package with 5 quarts of oil and only apply 3 quarts to the transmission return to the dealer. with tests and video

The dealership be taxingBe prepared to pay big. but its worth it

I enjoyed my recent experience at Gardena Nissan. I came for a service they were fast I am honest. No problem with their service center

I went for an oil change and my check engine like that came on after my oil change was due. Stephanie the check-in service lady was so negative from the beginning of our interaction together! Long story short, I left feeling like the mechanics needed to meet a quota or something because of the way the check engine light was treated! The check engine light was off after the oil change like I knew it would, but your service people wanted to charge me $1000 for a brake smoother claiming it had something to do with the check engine light! Terrible experience! I don’t like feeling like my mechanic is only in it for the money.

Very fast service ! First time going

Ishmael and the entire team were very helpful, straightforward and caring. That made me trust them easily. They explained everything very well, gave me discounts when I inquired, and there were no hidden fees since the beginning of our conversation, unlike some other dealers I went to beforehand .

07 Maxima had service issues. Needed major repairs. Your analysis was quick and all-encompassing. Beyond my expectations. You have my recommendation.

The person who helped me was quick and thorough.

The service was amazing. And the service representative that I worked with was friendly and professional. Everything was done in a timely manner and he gave me the promotional discount for my service.

Excellent service, but what I liked the most was the attention of the staff who took care of me, super wellThank you

Mauricio, our service rep was kind enough to remind me about our 30,000 service and we opt out to get it done and our oil change as well