user
Les Schwab Tire Center
450 Fairway Dr, Galt, CA 95632, United States
Appearance

Comments
Da
Review №1

My wife bought new tires here a few months ago and 1 of the tires was loosing air so I took it in without an appointment and they took a screw out of the tire and had me in and out in a little under an hour. The best part was that they didnt charge me anything!! Thanks Les Schwab!!

Ju
Review №2

Loved them I walked in with a nail in my tire the guys where great they carefully viewed my tire removed nail and didnt charge me at all

RO
Review №3

Not very pleased with their Estimated time for putting 7 new tires on rims and installing 6 on my 1ton Ford F350 Dually. Got there before my 12:30 appointment, asked about time told 11/2 hours. Got out of there @ 3:30, isnt that 3 hours???Good to have All New Tires, including spare. Going on a little drive on Friday

Na
Review №4

I was looking for a used tire for a spare for an RV and the sales person wasnt interested in looking to see if they had one. They need more help at the service counter.

Bi
Review №5

Technician figured out a problem caused by a Jiffy Lube tire rotation. Loose lug nut! Thanks Les Schwab! And then no charge! Awesome tech and service!

C
Review №6

Very spacious lobby area was the first thing i noticed when i opened the door. The lady who tended to me once i came in, was very knowledgeable and after u saw her tend to a couple of customers after me, i got the impression she could run the whole shop by herself! Of course,.there needs to be other workers but she she sure did know her stuff! Great place to go to get your tires checked!

Ta
Review №7

My cousin has an account here so thats why I got 4 new tires, alignment and great customer service for a whopping 1600$.

mi
Review №8

4 new tires was not very long a wait at all

Ra
Review №9

The receptionist behind the counter was very unfriendly with no personality but the mechanic that worked on my vehicle was awesome 👏

Ja
Review №10

Awesome place close by n they r just so helpful n will accommodate a ride for u if need b

Ap
Review №11

Great service, comfortable waiting area especially when its 95 out

Ja
Review №12

Thank God for Les Schwab! Always here to help a student in need. They are very friendly, i value the hard work and the concern they have for your safety and the safety of your car.

Ri
Review №13

This place is great. They really try to get you in and out as fast as they can. Garrett has top quality customer service skills.

Ma
Review №14

Chris is always, very polite and helpful. He always greats you as youre walking through the door. As a female it 8s of gratitude comfort walking through the doors, you know youre going to walk out with a safe vehicle. Thanks Chris!!

Ap
Review №15

Excellent customer service and service was done earlier than expected.

sa
Review №16

Great place i got 4 tires and an alignment in a couple hours and was able to get back to work no problem .Salesman ate very friendly and concerned with my vehicle safety.

Go
Review №17

My whole family gets tire/brake work done here, has for years. Service/responsiveness the last few visits have been disappointing. Wont be back.

Vi
Review №18

They helped me great

Al
Review №19

Good place, good service

La
Review №20

Only needed wiper blades. The mtha they told me that were 3 hours behind. But he would install them for me. I was out in around 15 minutes. He kept his word

Ma
Review №21

They told me it would take an hour to fix my tire, but they didnt even move my car into the bay until 45 minutes later.

Ba
Review №22

A problem with one of my tires on my 5th wheel or RV. They took care of it right away at no charge. I have done business in the past at this location they are always professional and helpful.

D
Review №23

Excellent customer service!

Br
Review №24

Always very helpful.. great team

Ta
Review №25

Im still in shock, in the best possible way! They removed a nail and patched my tire...for free! When I need new tires, Ill definitely go to Les Schwab in Galt! Thanks everyone at LS! : )

Oz
Review №26

Kept me waiting for a hour for flat tire possibly just a nail.. They said they cant fix it. They tried to sell me tires with double the market price.. Ohh no thanks Les Schwab i will never be back to you shop again

Mi
Review №27

The best service ever.. Better than Brandons tires... I will come back. Right next to the freeway easy access very fast service... Thank you guys..

Jo
Review №28

Good price on tires. Service and follow up are legendary. No appointment in and out in about a hour. Suggest new struts, but no pressure.

Ke
Review №29

Jairo was very meticulous and found a leaky and bad patch job from another tire shop. He was friendly and concise in his explanation of what was going on with the tire. The whole staff was friendly and efficient. I highly recommend Les Schwab Tires. Thank you for a job well done.

Mi
Review №30

Made an appointment to get my alignment done...got in and out in about an hour! People were friendly and the tech explained a couple of things that i need to watch out for...but no pressure to book them! Great job Les Schwab guy!

Je
Review №31

Great service. They greeted me at the door promptly and was very helpful in giving me a quote for my repairs. They set me up with new tires installed and everything at a fair price. They were happy to help even at a untimely visit 5:10pm when closing was 6pm. Verry satisfied.

Da
Review №32

Dropped my truck off to have tires swapped and was told it would be an hour and a half. Came to pick it up two hours later and they hadnt even touched it yet. They told me that it would be at least another half an hour before they could even start on it. I have been a loyal Les Schwab customer for 30 years but I will never go back!

Co
Review №33

Very helpful. I had issue, they checked it, no charge.

Lo
Review №34

100 percent the most friendly place Ive ever experienced. love the popcorn

Jo
Review №35

Lady awnsering phones does not pay attention to incoming customers. i also seen 1 other employee who just sat in a chair as i waited in line. Not a hello or ill be right with you. Just cold unprofessionalism.

wi
Review №36

Long wait that was not their fault. They told me it would be 2 hours and they came in under that. Mike and Garrit took care of everything and showed that they care about customer service.

Ri
Review №37

Had a screw removed from tire as well as rotation of tires. Returned to have a noise on the passenger side checked out that wasnt there before. Was told there would be a 45 minutes to 1 hour wait. 2 hours later ask how much longer told oh theres 6 vehicles ahead of me. Had other things to take care of so I went home and checked for the noise myself. Found that they had left a lug nut loose and it had came off. Went back to the store told them what I found. Low and behold they took my vehicle in at that moment. Not 5 minutes later was on my way. Had told them in the beginning the noise only started after they had worked on it. Signed Not a Happy Camper

C
Review №38

Had an emergency flat repair situation. Took the tire here to have it fixed only because they were the closest place. We have never bought tires from Les Schwab. A young man named Matt checked me in an took the tire away. Gave me a 45 minute expected wait time. After about 35 minutes, Matt called me to the counter to process the paperwork and told me the flat had been fixed. I was expecting about a $25 charge (only because the tire was not from there). Matt said that the fee would be waived. I was completely surprised. Stuff like that just doesnt happen any more. Good job Les Schwab and thank you Matt. Would recommend and would certainly consider purchasing our next set of tires here.

Ya
Review №39

They fixed our brakes under warranty - which was great. But I never leave there feeling great about my car or that they care about my business. Dog friendly.

Ro
Review №40

Great customer service and fast! Had a bolt in my tire, leaking air pretty bad... They got my tire patched and got me outta there in 30 min!

Ni
Review №41

Gerrit was super help and excellent service.

Je
Review №42

I walked in for a tire rotation without an appointment and was pleased to find out an appointment was not needed. They gathered my info and a time estimate of how long for the rotation. When I returned, fresh coffee and popcorn was being made for customers. Wasnt to crazy about the seating but that was a short wait. To my surprise, rotation service is free! Ill definitely be back for my tire service.

Br
Review №43

Always good service for our vehicles, and friendly customer service, too. Accurate estimates with regard to how long service will take.

Lm
Review №44

Had to replace a battery that was still under warranty. I received fair credit towards a new replacement. Service was fast and professional. Love this place

Da
Review №45

Good service

D
Review №46

Stopped to have a tire changed. The employees here jumped right on it being vary knowledgeable and friendly. I highly recommend!

M1
Review №47

Great customer service.Theyre nice enough to fix a flat tire or rotate your tires for free as long as you’re a previous customer.My only complaint is appointments. I had an appointment at 2pm 2 days prior. When i arrived on time for my appointment, I waited about 2 hrs and noticed my car out in the parking lot STILL NOT being worked on.When I asked the lady at the counter what had been going on, not even she knew. She was surprised they haven’t taken it in. Poor lady didnt know what to say she just came up with a standard excuse. (I work for customer service I know whats up).The issue? They took on a lot of walk-in issues and forgot about my appointment. This location definitely needs to work on this. This is unacceptable. My appointment was at 2pm and I now just got my vehicle back it’s 6:05pm. I wasted my whole day on the irresponsibility of a business.

Ma
Review №48

This is what normal service is supposed to be. Course you pay for it. I was on the clock with my commercial dump truck, one tire due to 20 pounds ( supposed to be 100). John immediately put down what he was doing, picked up a valve stem call, and aired me up. Wouldnt charge me. 5 minutes in and out back to work. Ive gone here a lot, they do what others cant.

Je
Review №49

I was in and out very friendly people

Ju
Review №50

Brought in two tires to have replaced. The did the work in a few days (had to order a special size for a tractor tire), and when I went to pick them up, it was closing time. The employee stayed almost 15 minutes after closing time so that I could pick them up (I was running late). Very accommodating.

Kr
Review №51

Friendly and fast. The crew at Les Schwab in Galt pulled a nail from my tire, adjusted my tire pressure, and had me in and out in less than 30 minutes! Thanks so much guys!

Je
Review №52

Stopped in to have the air in my tires checked, with cooler weather affecting tire pressure. Im disabled, and its difficult for me to get down and back up. As I just bought a new set of tires from another of their locations, I decided to go where service is always wonderful. I was less than enthused when the gentleman putting air in my tires showed more interest in his buddy that had just pulled up, and only barely glanced at my tire pressure. Friendly? Yes. Friendly with someone other than the customer they are assisting? Definitely. I have stopped here before with my previous tires, and other staff have been very courteous so they still deserve 4 Stars.This was ? Monday the 18th, I believe.

De
Review №53

Bought a set of tires Michelin great tires great customer service I get text messages when I need my air pressure done just really nice place

Ky
Review №54

Perfect service and after service. Most time long line. Nice and kinds

He
Review №55

Went in on a Saturday morning and got brand new tires with the fall sale thats currently going on! Great customer service and Im looking forward to the follow up tire care that Les Schwab offers. You get what you pay for and more!

Ju
Review №56

I noticed my tire almost flat so I took it in to Les Schwab in Galt. I left it there and went to work. I called a bit later and they said it was ready to pick up. They had fixed a flat from a nail. I expected to pay at least $15 for the service but the young lady at the desk said there was no charge. Really?? Free service now days is nonexistent. Thank you Les Schwab youre awesome.

Cr
Review №57

They fixed my flat for free in a very reasonable amount of time. Thanks very much.

An
Review №58

Pulled in from the highway with a slow leak 5 minutes after closing. Not only did they repair the Leak after hours, they didn’t even charge me! Great service!

Fe
Review №59

Great !!🤗 I I went in for a tire symbol on my Dash, on my Honda and they checked it the tire has a screw in it they fixed it I expected a charge and no charge. I hope when Im out on a road trip that all Les Schwabs treat me as the Galt one did great people great service this is in Galt California and I live in Galt California thank you again Felipe robledo

Yo
Review №60

The older white lady on the front counter she was rude she made me wait 5 minutes before even ask me if I need some help, after I told her what I needed to be done to my truck (two front tires) she didnt even give me any options and print the job for the mechanics,When I ask her what kind of tires they have available, she gave me a dirty look, and then I ask her to do the alignment and they dont have the equipment to do it because my truck is to high.The waiting time was 2hrs.

Ru
Review №61

They are nice and polite and do a good job with the tires. Now I can go once a month to get the air checked for no charge.

Lo
Review №62

My experience with them is that they were very caring and thorough Ill definitely go back

Sa
Review №63

Less than 400 for all new tires and an alignment my car is driving great again

Ro
Review №64

I been a customer of LesSchwab for about 5 years. For the last three I been a customer at the Galt location, staff is very polite and attentive. They will keep you updated with everything on a timely manner.

Ke
Review №65

First time here. Pleasant experience

Jo
Review №66

I thought the commercials were bs. After work today I hit something in the middle of the freeway. I pulled over to check my front end. My front tire was going flat with no spare. Google maps showed Les Schwab the closest. As I pulled up they were closing the work bays down. I asked if anything in Galt was open . Nash said nothing else in town and they were closed to . He said to pull in and they would help. They fixed my tire and had me on my way in 20 minutes. I was very impressed. They will have a customer for life. Thank you Nash and Darwin.

Yv
Review №67

They fixed my tire for free

Ni
Review №68

My van got a flat and she did everything in her power to find me a tire. Excellent customer service plus they have popcorn....

Vi
Review №69

Great people, reasonable price, will continue doing business with Les Schwab

Ke
Review №70

A little busy but they do a good job

Da
Review №71

WOW, my wife reserved a set of tires two days ago there, she comes in today for her appointment to get them installed and come to find out they sold them after keeping her waiting there for 20 minutues while they search for them. -Thank you, owner, for trying to remedy the situation quickly

Ma
Review №72

Ive never had a bad experience with Les Schwab. They are always friendly, fast, honest and a great value.

Da
Review №73

Excellent customer service. .highly recommended

Ra
Review №74

Great customer service with fair prices and willing to work with any one.

Je
Review №75

Fast service took care of me.. happy camper

An
Review №76

I would consider 1/5 star rating unfair for Les Schwab Galt, due to the fact that a 1/5 gives the false impression that they are capable of attaining anything above 1 star.Took my car in on Friday due to a tire light coming on, the clueless front counter lady who allowed me to stand there for 5 minutes without helping me was directed by who I am assuming is the assistant manager, explained that they really cant tell if its a flat unless they take it off so uh yeah just take it around and theyll check the pressure. My confidence was soaring at this point.The young man working the bay, who did his best out of everyone checked all of my tires said one was low and he filled it up. I asked him what to do next, he said if you have any problems just come back wellw take care of it. Im assuming that a low tire isnt considered a problem at Galt LS.I figured it was just low, went home as directed and parked the car till Monday morning when I awoke to a completely flat tire.My wife had to take an Uber to work, and I luckily had her truck at my disposal.Manager Mike Smith was even less helpful when I spoke to him today. He explained that they get too many requests, and usually wont check for a leak unless I request a ticket. And had the audacity to say you really need to accept some responsibility on your part for not requesting a ticket for a flat. When I expressed my disapproval of this answer, and requested his full name and managers name I was laughed at and told ok buddy before being hung up on.Ive honestly never seen such a complete lack of professionalism and customer service. Ive been a faithful. Les Schwab tire center customer for years and have always felt that the free flat fix has been a cornerstone of the lesson Schwab sales pitch.I olqn to never take my business to ANY Les Schwab tire center for Life due to this.Currently waiting to hear back from the corporate office in Bend Oregon to see if they can set things right.

Ro
Review №77

Not the least expensive place, but great customer service.

Fr
Review №78

Excellent buisiness. I highly recommend it.

ca
Review №79

Absolutely the best customer service ( tire store) between Lodi and Elk Grove. I live in Galt California and have many choices. I choose the Galt Les Shwabb store since they opened. For trucks, sport cars and std . always the best

Ra
Review №80

Theres great

My
Review №81

Update: After writing my comments below, Les Schwab Corporate and the Galt Office were very open and willing to come alongside us and offer all they could to help us. They were not able to diagnose the fluttering noise but tried very hard to come up with possible solutions for us and were grateful. The front office staff apologized for the breakdown in communications. The office manager apologized on behalf of his staff and made himself personally available to discuss the issue - that was HUGE! Most of all, Im glad how Gerrit, our tech, extended information to us in a positive way. After taking a few suggestions from the Galt crew and having them replace the front brakes (calipers + rotors too at a FANTASTIC price, BTW), my car is doing better. Im taking it back to Les Schwab for the crew to reset my TPMS. So, Im upgrading to a 4-Star review from a 2-Star review, and recommending that Galt peeps, please go to Les Schwab for tires and brakes. Good people.************************************************Original Post with 2 Stars: A couple of weeks ago, my hubby took in my car for a rotation, no problem. We always received THE BEST outstanding customer service at the Galt Les Schwab. We recommend it to all our friends and neighbors. But...after my husband brought home the car after the rotation, we heard a flapping/fluttering noise that starts off soft at about 25 MPH and gets pretty loud at 40 MPH. We took the car back once; the crew removed the tires then remounted them. For a few minutes, no fluttering noise. But since then, problem returned. Took it back to the crew at Les Schwab in Galt last Friday, went for a drive with one of the crew, and of course, the car only made the fluttering noise very softly! Crew couldnt figure it out - said that some attachment brads were missing from the plastic mechanisms around the wheel wells. They tightened the ones still there, and speculated that the lack of attachment brads caused some of the underbody plastic panels to flutter while the cars in motion. On the drive home, the flapping/fluttering started up immediately. This is so frustrating.My car DID NOT make this noise prior to the initial rotation. I am so hoping to get this problem worked out because I like Les Schwab in Galt, a LOT. The folks are always accommodating and good to us. and Im hoping that we can get this problem worked out. If we get this all worked out and the crew can fix that flutter noise that started after the initial rotation, I would really be happy and eager to revise this review.

De
Review №82

In and out in an hour 4 new tires at a reasonable price and good warranty .

An
Review №83

The worst Les Schwab ever!!! I called first to find out the wait time for a tire rotation (30-45 mins). I get there a few minutes later and its an hour wait, so I wait and wait...and wait. It took them 2 hours 15 minutes for a tire rotation. Then they charged me $26. Whats sad is that I need to buy new tires and I had asked for a quote but they took so long and made me late for an appointment... I declined the quote. I will be taking my business elsewhere! I love Galt and want to support the businesses in my town but with an experience like this it makes it quite difficult.

Ro
Review №84

Great staff very helpful if you have a nail in your Tire or if you need any other recommendations for parts they may not be able to do everything that needs to get done youre on your car but they do a good job with fixing what needs to be done tires batteries brakes Etc and the staff is great I really recommend them to anybody they Rock

Ka
Review №85

Everyone is super friendly and the service is always done right!

Ac
Review №86

Good service Nice people 👍

Un
Review №87

Great fast friendly service. Definitely coming back

Sa
Review №88

Great customer service, people with a heart ❤️

BE
Review №89

Several months ago I came here with 2 sets of wheels with tires on all 8 rims. I asked them to switch the tires between my stock rims to my new rims. They told me they dont do that. I went elsewhere and had that done. But I need an alignment so I dont wear out my fairly new tires. I went to leschwab around 4:45 or 5 and they close at 6. The place was empty with no customers. I waited at the desk for 10 to 15 minutes and finally MIKE came out.He asked me what I needed and I told him I need a wheel alignment, my tires are still fairly new. He said no problem! I asked if they had time today and he said it shouldnt be a problem. We started the process and we got my information and then I tell him its a 2005 Mercedes SLK 230. And he looks annoyed and said youll need to bring the car another day I was like theres nobody in here and you said you had time. And he said it again, bring it back another day. He looked pissed to have to work on my car because its a Mercedes.I will be taking my car to Meineke for my alignment. I have better customer service there. And the guy that I dealt with last time was honest and even checked my A/C and battery/alternator for free.I was only coming here for my alignment because it was convenient, but Im happy Im going to Meineke because Ive had people tell me that this place is sketchy when it comes to alignments (at least this Galt Les Schwab).These guys are lazy, rude, slow and dont know what theyre doing.

Ch
Review №90

Long wait but other than that friendly customer service

Ca
Review №91

Awesome place! Saved my life by finding a loose wheel.

Jo
Review №92

2 1/2 hour wait for a five minute fix a flat.

Na
Review №93

Good, i dont wait to much 😊

Ch
Review №94

Always polite and informative. Wont go any other place.

R.
Review №95

All around great place, I recommend to everyone I know.

Bo
Review №96

Great service good tires

Da
Review №97

As always great customer service

Ci
Review №98

Had a flat on the boat trailer and Jose from Gault location was amazing

ai
Review №99

They were nice, fast and got the job done

An
Review №100

Always the best experience!

Information
43 Photos
100 Comments
4.4 Rating
  • Address:450 Fairway Dr, Galt, CA 95632, United States
  • Site:https://www.lesschwab.com/store/?storeId=654
  • Phone:+1 209-744-4312
Categories
  • Wheel alignment service
  • Brake shop
  • Car battery store
  • Truck repair shop
  • Tire shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:Closed
Service options
  • In-store shopping:Yes
Health and safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
  • Wi-Fi:Yes
Payments
  • Debit cards:Yes
Similar organizations