The experience was great and the service was done in a timely fashion.

Great service! The owner actually helped us and was so friendly and down to earth! I can see why they are recommended! He was very upfront and honest about any possible issues, etc which I really appreciate. Will definitely come back next time I need a repair and recommend to anyone!

A little high priced in my opinion. But it would sa b e me $100 rather then buying a new phone

Called for an appointment we set it up for Saturday @10 am and they arent open not a good way to start a first impression.

The service was fast, price was very reasonable and the worker was courteous. Nothing more that I can ask for especially when my phone stopped working out of the blue. I appreciate the service provided.

Excellent service and product knowledge. A real value for folks who need their phone repaired. Changed out my battery with factory Apple equipment. Works like it is new again. Would highly recommend CPR over anyone else in the area

Love this place!! Excellent customer service and the young man who works there is very knowledgeable about phones and their products. They placed a glass screen protector on my phone about a year ago and I just had it removed and had a clear liquid coating applied that is supposed to prevent scratches and breakage of the screen itself. It looks great and I am very happy with it.

I left a Chromebook with a charger to get the audio fixed. After two weeks I called them to check on things and it took me several attempts to reach them. The audio was not fixed and so they gave me my chromebook back and kept insisting I had not left a charger. After practically calling me a liar, which I did tell them to check their cameras, they tried to give me a charger that was not the original one I had left with them. I had to go back several times until they finally set me up with a similar charger but not the original one since they lost it. If you do go here have them give you a copy of proof of what you are leaving them. So dissatisfied with the service and would not recommend to anyone.

Great customer service was very patient answering all my questions and concern, they were very helpful. Everything was done so quickly. Definitely I would go there again.

This company was recommended by Motorola to repair my out of warranty phones. The repairs were estimated accurately and repaired within a weeks time. I definitely recommend them...........................rj

I cannot express how much I appreciate the help at CPR. I came in because my home button wasn’t working. I had went to another cell phone repair company before for my cracked screen, and ended up with my home button not working at all, and the woman claiming “a screw fell out of the home button.” The worker at CPR (I wish I could have gotten his name to give him a proper thank you) took a look at it and told me the other company gave me a bad screen, and that’s why it wasn’t working. Not only did he spend a lot of time helping me figure out the problem, but he fixed it, and was even kind enough to give me a discount for the service. Again, I wish I had his name to give him a huge shoutout, but this was by far the best experience I’ve had getting my phone fixed, and I’m definitely going to keep coming for business there. Great customer service, quality, and the price is totally worth it.

Long story short and it is a LONG Story: G-daughter dropped G-Sons Laptop. Broke it in late 2018. Took it to Geek Squad at Best Buys, Laguna. Said to fix would cost more then buying new one. (Barley looked at it). So we ended up buying G-son a new laptop. But not as nice. Paid $370. I had Mixed feeling to take to CPR at the Time, as it had JUST opened. Months later, current(Sept)... I decided..., why not, wont hurt to take to CPR. Jason at CPR checked it out, the gal next to him confirmed remedy and was able to fix for just a bit over $100. Which included the diagnosis fee. I am very pleased with CPR as well as their Customer Service. Jason and 2 others, sorry didnt get their names were very kind and helpful, said if we have any questions or concerns to let them know.Unfortunately I I have zero Stars for Geek Squad. But I guess on a positive note..., I now have a lap top for my 3rd grade G- daughter.Thank You CPR.

Very good customer service. I was in and out in less than 1 hour.

I went into CPR because my sons I phone would not charge. The gentleman who was working was friendly and helpful. It turns out that the charge port was dirty. He cleaned it and did not charge me for his help. The phone is charging great now.

When my cell phone screen shattered/cracked I was devastated. My contract was almost up and I did not want a new phone. So I decided to check and see how much getting a new screen would cost vs the cost of a new phone. Thats when I found CPR. Having my screen replaced was far cheaper than buying a new phone. So glad I took the time to investigate. After getting a quote online in just minutes I called CPR the next day with a few additional questions. Now I have a new screen and I am sooo happy. You would never know, its brand new. And for a fraction of what a brand new phone would have cost. So glad I found this place. Next time I have a problem I will go straight there.

Reasonable prices, quick, & keep you informed, will recommend to anyone that wants to stay local to fix their phone!

I had my screen fixed several times here and theyve been awesome and repaired my phone quickly. If I have any problems these are the guys to fix it !

I am a firm believer that good customer service is the foundation of any good business. I was disappointed to receive not only poor workmanship, but also poor customer service from CPR Cell Phone Repair in Galt. When I brought in my IPad Air with a cracked screen in on May 5th, 2020, I was told they had to order a new screen, which should take approximately one week to be delivered and roughly 4 hours to install. Andre who assisted me told me that they would call when the part was in. I paid half the total ($132.45 -which included a partial payment for a new screen protector as well) After almost 3 weeks of no contact, I called CPR to inquire if the screen was in. There was no answer when I called, so I left a message. I received a text message in response saying that the part had been in the shop and that I could drop it off that day. I was told that Andre would be working a half day and so I went to the store when it was supposed to open at 10. The store was closed, so I waited about 15 minutes then texted the store back to ask when someone would be there to help me. I received a text response about an hour later saying that the shop would be open at 1 pm. Unfortunately, I was unable to go back that day. I received a voicemail from Andre around 1 pm that day saying that the shop had been trying to get a hold of me from time to time and that they had never gotten a response back. When I looked back on my call logs and voicemails, I had not received any calls or message from them. A few days later, I had my daughter drop off my iPad and was able to pick it up about 5 hours later. The first things I noticed were that the screen protector was already cracked and the Touch ID no longer worked. The next day, I noticed light coming out from underneath the bottom of the screen indicating there was no seal between the screen and the frame. When I called to talk to the owner about this, he informed me for the first time that losing the Touch ID function was a known risk of having screen replacement done at a non-Apple authorized repair place. I was not told this in the beginning, nor did I sign anything that could have indicated this. He also said that a new screen protector had been ordered and that sometimes the bonding material to put the new screen on didnt always seal correctly the first time. Ben, the store owner, offered to refund me half of the cost of labor and the cost of a screen protector (approximately approximately $90 of the $265 that I had already paid) or give me a full refund as long as he could get the new screen back and put my old one back on. I told him that I was going to look into the cost of taking my IPad to an Apple authorized dealer to be evaluated and that I would call him back with my decision. A couple of days later, my home button stopped working completely. At this point, I decided to cut my losses and simply purchase a new IPad. At no point was there any apology or acknowledgement that the simple screen repair I was expecting would come at the cost of major functionality of my device. I am disappointed at the poor customer service I received, as well as the quality of the workmanship that was provided to me. In the future, I will choose to spend the extra money to take my Apple device repairs to an authorized technician where I know that I will receive a quality repair. I recommend that others do the same and avoid CPR Cell Phone Repair in Galt

Bought two cell phones for my parents and was told I had 6 months to decide if I wanted to keep them. Brought them back for a return (they did NOT work) and was told they didn’t do returns because “the manager is really stingy”. When I asked about my 6 month guarantee I was told that nothing like that existed but they had a one year warranty. So not only did I not get my money back I was essentially called a liar.

Excellent customer service and he was able to come same day. Very courteous, timely, and answered our questions.

Very good repair on my Nintendo switch. Good people. Friendly service

Had an issue with service, but owner called me later and cleared it all up, very helpful and friendly and got it done!

They go over and beyond to help. I am so happy with their customer care and service!Thank you so much for your help and service.

Really nice place and very good service just pretty pricey but hey you get what you pay for man

Very happy, the tech is very friendly.

I took some old computers and cell phones to sell they were fair and honest with the offer. Well definitely use them again

Fast, courtesy, and a job well done. Thank you CPR cell repair service in Galt Ca...

Ben, at CPR in Tracy, has helped me on numerous occasions, resolve ussues with my computer at the store and remotely.He and his staffl are always friendly and professional. They provide expert service in a very timely manner at reasonable prices.When it was time for a cell phone upgrade CPR was the natural choice. I am so very pleased!I received a great phone at a competitive price and all my data was captured and transferred seamlessly.I am extremely happy with the service and expertise at CPR.Thank you, Ben Gill and staff!! 😄

Repairs were done promptly and reasonably

Jason at CPR was very knowledgeable and was able to fix my annoying pops on my Galaxy phone in a timely matter and great price.°Highly recommend

Great service . Ill be back

Dont go here prices to fix phone screen cost same as new phone

Very friendly and knowledgeable! Quick too

Great service

They fixed my phone but it took a long time and my part was first ordered wrong, then sent to the wrong store. I have no complaints with their ability to fix phones.

I had trouble installing a graphics card and they did it in only 45 minutes. Would come again

Great service! Saved me alot of money by fixing my phone!

This place took care of my Samsung Note 8 broken glass quickly. I will return.

Super fast, great customer service and very convenient

My laptop screen hinges broke and It took them weeks to fix, and when it was done with, when I got it back they said the motherboard was fried.

The phone repair in Jackson said they couldnt repair my broken glass CPR FIXED IT!!

Call to get my phone screen fixed kind of pricey

Came in to get my screen fix for my iphone 6s and gentleman greeted me right away and asked me what my problem was I told him what it was he said no problem we can take care of that and in a matter of 30 minutes my phone was fixed

Horrible customer service. I gave them my phone to fix the screen and they ended up breaking the entire phone and needing to replace the whole thing! Took them 3 weeks to do so too.

Awesome place

I dont know much, I just went to ask a question