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Jiffy Lube
1117 US-491, Gallup, NM 87301, United States
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Comments
Sh
Review №1

Top notch service. Fast efficient friendly service. The guys even vaccumed my mats.bi had a small bag of trash they disposed of. Thanks for the great customer service!

Sh
Review №2

Great customer service & free snacks while waiting! Would definitely come here again.

Ju
Review №3

Excellent service! Friendly and helpful and efficient! The team of guys and girl were spot on! Maybe the best Jiffy Lube in the country! Thank you Jiffy Lube in Gallup new Mexico!

Di
Review №4

Never experienced customer service like this, OMG they did a complete service check on the car, cleaned the car inside and out and filled all the fluid. Thanks so much

Am
Review №5

I had my oil change done for a trip to Albuquerque. Oil change was quick and they took the time what was require...and what my truck needed to be changed..they did some top ups on my truck..washer fluid tire check ..was satisfied with their job..thank you jiffy lube ..keep up the good work

Br
Review №6

I came for just an oil change. They tried to push other items on me.

In
Review №7

Fantastic customer service, super friendly. Not too pushy. Will definitely be back again.

Ka
Review №8

Just want to say the young men that work there were very politeKeep up the good workPromise you kindness goes along way for me

Ke
Review №9

Better than the casino. That was stupid.

Ke
Review №10

Lubed up and ready to check my oil. Be jiffy with it. Awesome place

Ca
Review №11

There is about 2 or 3 Technicians standing around, while others are working & they arent able to clean your headlights, put the sticker on the windshield for your next service. They wont take any coupons, but on the cash register is a sign about coupons needing to be physically handed to them. When asked about it, the clerk stated its only for other businesses. I didnt get a receipt for my transaction just the invoice. Bad customer service. The clerk needs to have better customer service.

Ch
Review №12

Fast service great staff but watch out on 1st of the month everybody wants an oil change.

Fl
Review №13

Grateful for these folks!.. courteous kind and ready to answer questions. Always feel welcomed!.. Thats why I like this company 😉😁

al
Review №14

Oil change was $$$$ Ill go somewhere else next time.

Na
Review №15

Very popular had to wait in line for 30 minutes. Attendant that checked us in was helpful and he gave us confidence in his knowledge of services for our truck. Pricey, but we highly consider going back to get other services advertised to our truck.

Ka
Review №16

Service was very slow took us about over an hour was frustrated ,was with an elder

De
Review №17

Great place for oil change

Rh
Review №18

Quick service with excellent customer service! The technician walked me through my service, inspection and recommendations.Thanks boys!

Ke
Review №19

Great experience. Honest people.

Lu
Review №20

Fast courteous

Ma
Review №21

The waiting time was long, waited 1 hour. Service was fast.

M
Review №22

The service I needed took over 2 hours but it was more than an oil change. The regular oil change service seemed to be pretty quick. The waiting area was pretty uncomfortably hot. I dont think the ac was working which in 93 degree heat was a definite downside.

Av
Review №23

No restroom too costly expensive

Wi
Review №24

Fast and competent

JA
Review №25

Great customer service and very fast!!!

Al
Review №26

Went to get a courtesy “TOP OFF”, they didn’t perform how I wanted them to. Because I thought a “top off” was to top off my fluids. Like my window wiper fluid lights are still on. Plus my tire pressure was not inspected.

Ma
Review №27

Good fast quality service

Ge
Review №28

Damn good crew keep up the great work !!!

Je
Review №29

Just the wait to get into the bay area.

Du
Review №30

I just had my oil changed a few weeks ago, not even a month and my change oil soon indicator just came on. So Im not sure what happened. And the wait was ridiculously long. Even with as many employees there, my wait was about an hour and a half. I recently changed out my cab filter myself but was told by the man who serviced our car that I needed a new one.

Ke
Review №31

Great service!👍👍

Ju
Review №32

Good and efficient cleaned and checked everything., I would recommend this place if you want full service .

Gl
Review №33

Jiffy lube has awesome service...we didnt wait long.Thank you jiffy lube 👍

Ju
Review №34

Very knowledgeable and friendly staff got me in and out.

Ma
Review №35

Great service, The team members were fantastic,knowledgeable and efficient!

Li
Review №36

Very nice guys, Fast place to get oil changed. Fair prices.

Je
Review №37

Quick & professional 👍👍

Te
Review №38

Give you full detail bout your vehicle...very helpful

Jo
Review №39

They are fast and friendly they truly earn their name jiffy lube because they get your vehicle done in a jiffy & in Flagstaff, AZ a oil change is $65.00 & in Gallup, NM $45.00 & they have will reset your computer that notifies you that you need something done on your vehicle jus remind them to do that because they forgot to do mine...But other than that I got my vehicle done in a jiffy!!!...

Ja
Review №40

Very fast an super nice people

Jo
Review №41

On a road trip and just needed a tune up. Service was very quick. Everyone was super nice and friendly. Go Jiffy Lube!

Ma
Review №42

Best ever

Ap
Review №43

Friendly staff. They checked my vehicle maintenance.

B
Review №44

Great Service 🖒

Va
Review №45

Cant say anything bad about jiffy lube. They will go out and beyond to help you. They are amazingly awesome.

Re
Review №46

They do a good job for someone who does not do their own car service. I like them because they do have other services that you might like to take care of.

Ge
Review №47

Great service. Quick service

D
Review №48

$71.00 dollars for an oil change!!! Way over price.go to Wal-Mart $35.00 half the price... oh dont for get the add ons! Watch these guys.

Ma
Review №49

Ive had excellent service at Jiffy Lube in Albuquerque.Service: okayCustomer care: not good.They provide the basic service and in other Jiffy Lubes youll get more for your money. Here they wont offer carpet cleaning, window wash, or coupons for the future services. They dont seem to care to get customers back.In addition they forgot to change the meter for my oil change.I would rather drive 2 hours for better service than get a poor service closer to me.

Wa
Review №50

This place is fast and friendly, but services are overpriced compared to other locations. They also tried to get me to want a ton of services that werent all that crucial. They did a good job of vacuuming my vehicle and the services they performed. No wait when I got there either.

Ma
Review №51

I would say the customer service was good but I left the store thinking I did good for my car but no!.. I noticed after the store was closed that they never put a new air filter in or at least a filter!... So now I have to purchase another air filter.. Lets hope they give me my money back.

Ly
Review №52

Great customer service

Sh
Review №53

Workers are good... BUT MANAGEMMENT DONT HONOR VETERANSWITH A DISCOUNT..... SHAME !!

De
Review №54

Good place to go great workers honest and reasonable prices. Thank you for servicing my vehicle

Ro
Review №55

Excellent

Ta
Review №56

Just lost my confidence in service. Not able to change light bulb this time around. Waited almost 2 hours to be told they will need to remove the bumper to change the bulb...$95. 😲

Am
Review №57

The service on my car was good the service inside wasent friendly, the lady Char had a nasty ass attitude twds customers. Over all the place is good, she just needs an attitude adjustment..

Sh
Review №58

Fast friendly service.

Ha
Review №59

Very nice place they took care of my needs.

Ro
Review №60

Fast service and reliable services within affordable price.

Ni
Review №61

Took my car in for oil change. Then later found out that they stole my items from my car. Sog knife and prescription sun glasses. Never going to another jiffy lube again.

Bi
Review №62

Over priced, last visit was not great. Spouse overheard working cussing me out not knowing she was in vehicle and heard him. Worker didnt even apologize.

Ri
Review №63

Be aware of shady practices of this place. My mom took her car to get an oil change. The place loosen the clamp from the airbox to the engine when she was driving the car the pipe came off and the car would not run. I think this place was trying to get her back in and charger her to fix the problem.

Un
Review №64

I am satisfied with the service here because staff are always busy and friendly, I appreciate the free popcorn, coffee and slushy and I always try to use my coupon booklet for great deals and services.

Da
Review №65

Great service here! Felt like I was in and out in no time!

M-
Review №66

They have fast service, with clean waiting room. They recommend what service is needed on your vehicle.

Cl
Review №67

This place is the worst jiffy lube Ive been to ever!!they have no idea whats going on they literally took my SUV rougeapart for an oil change and broke the pins that hold cover plate. just gave me my bottom plate back and said sorry we didnt know how to take it apart but here you go had find a dealer ship near to get it fix.

Ly
Review №68

Oil change is the only thing I get serviced here. Theyre usually quick, even with a crowd.

Wa
Review №69

Fast service, friendly people that know what they are doing.

Yo
Review №70

Went to get my oil change today. Had my printed out coupon but was told that sometimes it wont be accepted, due the bar code not being read. I guess thats how they get you to pay the full price.

Pe
Review №71

Great service always!

Me
Review №72

Good

Jo
Review №73

Job not well done. They dont have what they tell you dat you need, parts wise?!

De
Review №74

They definitely have movers and shakers there!

Ma
Review №75

Good serivice, lots of up selling

Gr
Review №76

Took my truck in for service told them to check my bulbs and lamps, back break light is still out 👎they also didnt have a daytime running light either, had to get it next door pay more

Tr
Review №77

Good service!

Ju
Review №78

Fast and friendly with smiles.

Ze
Review №79

Great service and amenities

Lu
Review №80

Its fast

Ja
Review №81

Took an hour just for oil change

Ke
Review №82

Needs work price is high

Ke
Review №83

Oil change onlyDid not want anything elseQuick in and outSemi pricey

Pa
Review №84

Check the work they do!

Ro
Review №85

Awesome customer service,

Ed
Review №86

Fast..

Be
Review №87

Too expensive

Information
6 Photos
87 Comments
3.7 Rating
  • Address:1117 US-491, Gallup, NM 87301, United States
  • Site:https://www.jiffylube.com/locations/nm/gallup/1455?utm_source=google&utm_medium=organic&utm_term=local&utm_content=google&utm_campaign=maps
  • Phone:+1 505-863-4060
Categories
  • Oil change service
  • Auto repair shop
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
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