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Flower Hill Automotive
8031 Snouffer School Rd C, Gaithersburg, MD 20879, United States
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Tr
Review №1

Theres nothing bad I can say about this shop! Hands down, it has been the best experience Ive had at an automotive shop in a very long time. I am prepping my vehicle for a cross-country trip and wanted to go somewhere other than Ford knowing that dealershipstend to charge you 30% more than what other places will charge, along with not having good experiences with Ford. Ive had cars taken in to many shops across the country and Ive never had this level of professionalism and professional knowledge. Theyre honest and straight to the point with whats wrong with the vehicle and they give you different options with fixing said issues. There were times where I couldnt pick up my car due to me working after hours, no problem, they found a way to help me out that was super convenient for me. At work and cant stop by the shop to pay for their work on your car, no problem with that either, theyve got other ways for you to pay for the maintenance whether you can stop by during business hours or not. You definitely get a family feeling when you take your vehicle here and theyre going to treat you right. Brent at the front desk, is super friendly and is adament about making sure you know what the situation is on your vehicle. 5 stars all around highly recommend.P.S. they offer you a military discount.

Mo
Review №2

Excellent and trustworthy mechanics. Brent will call and discuss options for responsible spending on maintenance and repairs, accounting for age of vehicle and the owners plans for it, not gouge the customer. A rarity now, they can also weld and repair, not just exchange parts.

Su
Review №3

Top notch repairs at competitive prices. Friendly staff, very helpful. Trust them to do a great job!

Me
Review №4

- We had one car towed because it was not running.- The towing guy delivered to their parking space/ place by mistake, it was supposed to be delivered to the next unit.- The towing guy went inside this place and gave our information, a rude guy called us asking why we bring the car there, instead of win a customer for then, this dude tell me to move our car if 15 minutes or we will get a $50 charge for storage per day.- The towing guys was still there, he should jusk ask the towing guy to bring it the the right parking spot beside there, Instead of blaming us and accusing of something that is not our faultCrazy people.

Ho
Review №5

Friendly and fast. My new go to place for car repairs and oil changes

To
Review №6

The best place for getting your car repaired with great consideration for the customer. I trust them to always to do the correct repair. Never had a problem with the quality of their work.

Ch
Review №7

Flower Hill has been doing a great job servicing my familys vehicles for for years.

je
Review №8

Good quality service

Ni
Review №9

This is the only place I would take my cars for maintenance and repairs. This people are very honest and helpful. Very reliable mechanics and best prices in town. Matt the owner was very polite and helpful as well as the front desk guy. They even give you a ride home if you needed it.

Da
Review №10

Matt and his team are Honest, Friendly, Respectful. They never talk down to me or at me. Manley or Nick or Matt actively listen to me and ask questions to better understand what is going on before looking under the hood. They keep great records of work completed so they can refer back to previous work . This has saved $$$ not repeating the same fix. I recommend the Flower Hill Automotive team any day of the week!

BI
Review №11

Our prior mechanics were not providing the service levels I was accustomed to, including my best friend and his Mercedes. My wife used Flower Hill Automotive prior to our marriage at the suggestion of the Acura dealership manager where he actually took his cars! I contacted them and being a gearhead my thoughts of what my trailblazer needed was correct. My one vehicle is running with 229k miles better than new. They are absolutely the finest certified technicians around, its like the old days. Their pricing is very good and the quality of work superb. My rubber shifter linkage bushing recently separated...unusual but they walked the tow truck driver through the whole process on my 4x4...they fixed the car and were their for me, far away from home in the middle of nowhere after being towed 46 miles they stayed late for me my wife got me an uber ride home while in ca on business....they are superb and treat you like family....I actually love these guys they are the way a business should run....its about you always. 10 out of 10.....The Jeep Grand Cherokee and my Challenger are theirs too. They are committed to you the customer...its called old fashioned real customer service. I call it being considerate. They are best in class. Matt, Manley and Nick thank you.

Ke
Review №12

When I moved to this area 7 years ago, I was hoping to find a mechanic I could trust. I still remember my first experience at Flower Hill Auto. I dont remember what was wrong with my car, but I do remember Manley taking me into the shop to look at my car and show me exactly what he was talking about. Since then, I have always found them to be honest and trustworthy. Sometimes a noise has made me think I needed work done - like getting new shocks or brakes - but they have let me know theyre in good condition. All that to say that these guys arent trying to rip you off but rather are working in your best interest. Their prices are about the same as other places (and Im a little bummed the oil change special is now gone), but I know theyll only charge me for what needs to be done.

Pi
Review №13

We have been bringing our cars to Flowerhill Automotive for over 25 years. Mechanics are wonderful and you can trust that the work being done is A+. Have referred family and friends and everyone says they will never go elsewhere.Owner and entire team of employees are very professional and provide excellent customer service. Highly Recommend.

Da
Review №14

Manley, Matt and the crew are the best. Ive been taking my cars here for over 8 years and they are always honest (good luck finding that at a dealership), provide quality workmanship, and give you a fair price. We do all service here from oil changes (which btw are cheaper than that 30-min chain), tires, and regular mileage-based maintenance.The best part is that they are always willing to talk to you on the phone (or in person) about the repair so you know what youre going to get into.I bring my car, my wifes car, and even my parents car here and will keep coming back!

Sc
Review №15

Friendly, convenient and excellent service. Everybody needs a top-notch independent auto mechanic. With Matt, Manley and the guys you can’t go wrong!

Ma
Review №16

Highly recommend Flower Hill Automotive. My family has been taking our cars there for many years. Happy that they are there for us.

D
Review №17

Excellent service and pricing.

Je
Review №18

Highly recommend!! Been taking our cars here for several years. They are honest and tell you what needs to be fixed and try to get you the best price possible.

Pa
Review №19

These honest, hard working people do quality work. Every time I bring a car here I know its in good hands and I dont have worry about them finding things to fix on my car.

Ke
Review №20

Been using them for 14+ years. I always get an honest opinion of what needs to be fixed and what can wait. They have kept 3 different cars running up over 200+k miles.

Ro
Review №21

Super happy with the service I receive at Flower Hill Automotive. I recommend this shop to everyone.

Da
Review №22

Ive been going here for years. Theyre trustworthy and do great work.

ta
Review №23

I dont if he is the owner or manager, but every time I have a problem they fix it. I did tell them about a recent problem with my Camry and he was nice enough to print me all the paperwork to take it to Toyota unfortunately Toyota said it was an enhancement warranty and it expired.

Br
Review №24

Great place, I have been taking all of my cars here for years. The work is always done right and the price is always fair.

La
Review №25

My family has been using Flower Hill for 20+ years. Nothing beats top quality service, and thats what they provide. The staff here are exceptional at their work, and give advice like it was one of their own vehicles instead of always selling more expensive repairs or services.

Du
Review №26

Great place for car repairs.Low price oil change.

me
Review №27

Names MikeThese guys saved me i needed something simple yet couldnt find a place to do the work i needed . all i needed was an alignment after i lifted my jeep . they did it for me . my steering wheel is slightly crooked it was strait when i left there shop so not sure what happend there but i dont think its at fault of flower hill.. it rides much better in the short time ive drivin it sense i picked it up oh 15 min ago . they told me there concerns on getting the sensors on the wheels with out damaging as they knew i had brand new tires and wheels. glad to report even though they warned it was possible for that to happen. they did zero damage that i can see . did the work quick. and i think for the first time in my life i was shocked at my bill in a good way VERY Reasonable on there pricing . highly recommend them i believe they now have a customer for life. and trust me people im very picky as i manage a business and have high standards.

Jo
Review №28

The service is excellent and everyone is very accommodating and friendly. I live in Frederick and always go to Flower Hill for my maintenance needs. Ive been with Matt Hill-Byrne for over 25 years!

St
Review №29

Had a fast, courteous, and great experience. I will be going back here for my oil changes!

Pa
Review №30

High quality, honesty, pleasant interactions, professional.

rc
Review №31

Honest shop

Information
4 Photos
31 Comments
4.9 Rating
  • Address:8031 Snouffer School Rd C, Gaithersburg, MD 20879, United States
  • Site:http://www.flowerhillauto.com/
  • Phone:+1 301-869-8900
Categories
  • Air conditioning repair service
  • Auto repair shop
  • Auto electrical service
  • Auto radiator repair service
  • Auto tune up service
  • Brake shop
  • Car battery store
  • Oil change service
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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