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Cowboys Auto Service
444 George Wallace Dr, Gadsden, AL 35903, United States
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Sa
Review №1

Ive been looking for a week for someone to fix my break lights and At great price they made me a great job having a permanent solution for my issue. Thanks guys.

bi
Review №2

Fast, courteous service provided by experienced auto mechanics. Quality work at Better than dealer estimates and charges.

Le
Review №3

Took my 03 ford ranger in for an engine oil leak they took care of me quick and fast for a great price thanks cowboys auto service for getting me back on the road

Go
Review №4

Too expensive to charge ac in vehicle...there you go Mr hope it makes you feel better to get a few more stars. But Im leaving my review

Da
Review №5

Cowboys has been a great place to have my cars serviced. I do some of my own basic maintenance, but anytime skills, time or knowledge is beyond my modest capabilities these guys are honest, upfront and easy to work with. Their prices are very competitive and turnaround is great. Another aspect is that no matter what makes I bring them that other centers might be less than eager to tackle (Volvo, Subaru, Hyundai, etc.) theyre up for it with the same great service. Highly recommended.

Mi
Review №6

Michael Griffith and his team are the best!! Our VW Eurovan experienced a major coolant/water pump failure issue while we were visiting Gadsden from out of town. The guys squeezed us into their schedule, figured out what needed to be done on a vehicle that is not very commonplace and easy to repair and got it done. I would highly recommend them to anyone reading this review. Thanks guys!!

ga
Review №7

Pros ! Use for all of our auto needs! They can do all you need! Visit !military

Ma
Review №8

Cowboys provides quality service in a timely manner. I have never had a negative experience with Coyboys.

Jo
Review №9

I have used Mike for a few years. I wouldnt take any of my vehicles anywhere. 1st off he stands behind his work 100 percent. But I cannot remember a single time I have had to take a vehicle back for the same issue. 2nd, he and his staff are always willing to explain the problems I had with my vehicle and any checks I can perform to make sure my vehicle remains in good order. 3rd, he has never gouged me on price. All his work is priced right for this area as we are not all rich around here. And finally 4th, his repairs are always done in a timely manner. As we all know when our vehicle breaks down, we need it back asap. At Cowboys they understand this very well and have always got me rolling again very fast. Thanks for all you do to Mike and his staff. I appreciate yall.

St
Review №10

Awesome! Awesome is all I can say. First time using these guys and absolutely will not be the last if I have a need for service in the future! I highly recommend. Mike is super nice and honest! Good service and professionalism is hard to find these days. I am very happy I found these guys!!!

Ti
Review №11

Brough vehicle in to have what we though was a spark plug wire or coil pack gone bad and was told it would be $246.00. After watching John pull off all the wires to check them he tells me its not either one that its a injector and to bring it back on Monday and he will fix it hopefully nothing else wrong with it he says. And that that was almost a $500.00 job off hee doesnt find anything else wrong with it.I call my mechanic in Florida because thats were Im from and he says drive it home that it doesnt sounds right. We drive it home and sure enough it was what we though a spark plug wire $46.00 part. So sad and I really though this was the go to place if something happened to us while working in Gadsden.Never again!! Glad we knew better and waited! Pictures clearly show gee had to have see it burnt up when he took the off to check it...

ka
Review №12

I highly recommend Cowboys Auto. Michael was extremely nice and was very helpful. He will have my business with any auto issues I may have in the future. It is very rare to find people that truly care about their customers. I can say that Michael is that person. If I could rate it higher than five stars, I certainly would have done so.

yo
Review №13

Told me that I needed a cylinder head and I took it somewhere else to find out it was a coil pack.

Ma
Review №14

Very honest, reasonably priced service.Michael, the owner truly cared to make sure that I was cared for in a reasonable time frame.

Re
Review №15

The most helpful professional staff ive came across in a long time. Very good mechanic work and even better prices. I will be going back and i HIGHLY recommend even if its for something as simple as brakes.

Da
Review №16

Very quick when, they got to it. Not really sure it the problem is corrected, but definitely better. I was assured if I had problems to bring it back. I would definitely recommend Cowboys! I will be back for any future repairs!

Al
Review №17

I was having a great deal of problems with my car and someone suggested that I take it to CowboysThey were very professional and I didnt have to wait a long time. I will always take my car there. The service was the best that I had ever experienced. If I were you, I would take my car to Cowboys Auto!

Jo
Review №18

Definitely recommend this shop. I took my 2005 Chevrolet 2500 to them for brakes and several other repairs. The owner kept me updated on the status of repairs so I would fully know what was going on and what it would cost. No surprises no secrets. The technicians did a great job completing the repairs in a timely manner. I would trust them to work on my mother’s car!!

Sa
Review №19

Very friendly and helpful!! Had my car diagnosed then fixed quicker than I expected!! These guys were the only local shop that could get to talk to me and help me out. I really appreciate what they did for me. I will definitely go back when I need them. There response time on Facebook is fantastic!!

Gi
Review №20

Cowboy’s is definitely THE place to take your vehicle for repairs and maintenance. Friendly and knowledgeable staff, Mike and his guys always go out of their way to get the job done quickly and charge a fair price. I’m one of many happy customers!

Sh
Review №21

Absolutely saved my butt today!! I had another mechanic shop tell me I’d be 1000 to fix my car. I brought it to cowboys, the other mechanic said it needed a ac compressor. Cowboys actually took the time to look at my car and see that the belts just needed tightened.I cannot be more thankful for their honesty.

Gr
Review №22

Simply the best customer service! My Escape was making the strangest clicking sound every time I started it up, and no amount of googling helped me figure out what was wrong. I took it to here, and they figured out the problem quickly and were upfront about what was wrong and how much it’d cost to fix it. The vehicle starts perfectly now; I won’t hesitate to come back.

AF
Review №23

We brought in our vehicle to have the a/c system flushed, evacuated and recharged. Left the vehicle with them before 9 am they called me to pick it up right at 11am. The air works perfectly. Very nice, professional, adept and knowledgeable people. Very fair and reasonable pricing as well. I would highly recommend this establishment and its services and workmanship.

ni
Review №24

Highly recommend Cowboys. Was traveling through eastern AL when my car broke down; clutch went out. They were able to get to it right away, and did a thorough job figuring out exactly what my car needed to get up and running. The cost wasnt too bad, but the best part, especially when traveling, is being confident in the job they did & knowing Im not going to break down again another 100 miles down the road.

Je
Review №25

I highly recommend Cowboys for auto maintenance and repair services. Everyone I encountered there was courteous, respectful and professional. I paid a more than fair price for top quality work.

Ca
Review №26

I am a regular customer for the past 10 years!!Best professional and trustworthy service in town. Not one complaint, timely turnaround,Quality work, honest and reasonable prices, and great customer service!

Mi
Review №27

Michael Griffith provided OUTSTANDING service to my family and I when we had to repair the DVD screen on our family van, the day before taking a family trip. He worked all day at the shop and then when the delivery man was later bringing the parts, offered to stay late until the job was completed! I can not thank him enough for being willing to do that and my family is very grateful that we have the van in good condition to take on the family trip!

An
Review №28

Very knowledgeable mechanics John and Michael. I would highly recommend taking your vehicle for service or repair also very fair priced.

Ti
Review №29

Comfortable, fair, and nice.

Ma
Review №30

Hands down, Cowboys is the best auto service in Gadsden. I would never trust anyone else with my vehicle. Honest, reasonable, fast and professional .Always a fantastic job...every single time!Thanks Mike and crew!

Ja
Review №31

Highly Recommend!! Very pleased with the quality of work done on my vehicles! Will continue to use Cowboy’s for life!

Mi
Review №32

Friendly and fast service for me. They were busy but still replaced both U joints and had truck back to me before lunch. Bout 2 1/2 hours. Clunking rearend problem solved. Fair prices. Very pleased. Definitely recommend.

Ti
Review №33

Love doing business with Mike and his crew at Cowboys. They are always honest and straight with me. They have serviced my breaks on two different vehicles, changed all of my oil,and replaced sensors on my Z71. His prices are very reasonable and his mechanics are very knowledgeable. I highly recommend Cowboys!

Ly
Review №34

Michael Griffith, owner of Cowboys Auto Service, is the person you want to take your car to. I have known him for years, and he is a true professional when it comes to diagnosing and repairing your vehicle. He is fair, honest, and takes pride in the work that he and his guys are doing. I highly recommend Cowboys Auto Service!

jo
Review №35

Top of the line Automotive repair!Best in town.Have a issue with your vehicle take it to Cowboys. You wont be disappointed.

PS
Review №36

Had a problem with our car and Michael at Cowboys fixed it when no one else could!!! We are so happy we found a wonderful auto repair and they are so reasonable and HONEST!! I would MORE THAN RECCOMEND them to anyone and I will do that. Thanks Cowboys for the great job!!

He
Review №37

Cowboys has always treated me right. Professionally run operation. Fast turnaround and reasonable prices.Carol J, the difference youre talking about there, here in america, we call that a profit. Its that elusive thing that business owners find harder and harder to make nowadays. Believe it or not, it is necessary to charge you more than what we actually pay for a part.

Ka
Review №38

Cowboys auto service is a lifesaver for me. My family was leaving town and the oil light came on and Michael was able to fit me in around my demanding schedule so that we could still take our trip. Cowboys is very customer oriented and they do a GREAT job!!!

Ma
Review №39

GREAT service! Michael, the owner, was very nice & helpful...as a female going into a mechanics shop it can sonetimes be overwhelming and nerveracking but I felt totally comfortable with him working on my car....communication was great and I didnt feel overcharged. I DEFINITELY recommendCowboys!!!

Ja
Review №40

Excellent service! Great communication and friendly staff!

Ke
Review №41

Excellent service. The only mechanic service in the county that I trust.

Ca
Review №42

I would not recommend. I was overcharged $80 on a part to fix my car. I asked where he got the part from, he said Advanced Auto Parts. Their price was S209.99. Owner charged me $291. When I asked to see the invoice for the purchase of the part, the owner made an excuse not to show me and told me he would call me later to come and pick it up. I have not received a call yet. I am now not sure if what he said was wrong with my car is true and charged me for something he did not do since he would not produce an invoice showing where he paid for the part. His customer service skills were terrible. Would not recommend anyone to this place. I could have gone to the stealership for this price.

Ni
Review №43

Great shop...always so friendly....very fast in getting done what needs to be done...only shop in Gadsden I will take my vehicles to!

ka
Review №44

No better place to break down than Alabama. Was traveling to FL and broke down on interstate, had car towed to cowboys auto service and they took care of me. Repaired my car the next morning and I was on my way. No other issues with my car. The staff was awesome. Thank you so much.

Be
Review №45

Cowboys is always busy because Mike is honest and does great work!

Sh
Review №46

In 2013 I purchased a car from Carmart. Ive had many problems with it and the staff at Cowboys has been nothing but helpful to me! At one point, I had a strange vibration coming from the front end. Took the car to Cowboys because Carmart told me it was the shop they used (later to find out they had never worked on the car until I brought it in). They quickly figured out that I had a bad tire and the alignment was off. They fixed it and even set up a time for the car to be aligned for me. They have gotten used to seeing my car after so many trips to them, but they have always been very professional and helpful, as well as affordable. Thanks to all of you guys fot the great job you do!

Ot
Review №47

MY NEW GO TO MECHANIC. HOPEFULLY NOT TO OFTEN. LOL

Cr
Review №48

I took my 1976 Ford F 100 custom 4x4 that I am restoring to Cowboys to have some pretty major engine work done.I made that decision based on reading the reviews here on Google . They kept the truck for over a month . They had some issues with some parts I had bought not fitting and I had to get the right parts . I ordered some heads and they had them machined ( supposedly) and then they had to order me some headers because the ones I ordered would not work. Anyhow, I finally got the truck back and had to take it back to them several times because it would not run to right . About five different times and now Im getting a bunch of clacking and noise from the engine ,so I take it to a different mechanic just to find out it needs an entire engine rebuild because the rings are bad . Something Cowboys failed to tell me after taking me for close to 3,000.00 . They even had on the invoice that the oil was changed when in fact it had not been . Does clean look black ? ( See photo below) . Just the other night, the truck overheated on me . Come to find out there wasnt hardly any coolant in the radiator . It took me taking it back to them five different times to figure out the ignition issues on the truck . Those were also at my expense. I wont be back and would not recommend them . I will be having another mechanic who specializes in older vintage vehicles to do the needed work and get it right .Update .. I ended up taking the truck to J&J in Atalla ,and had the engine completely rebuilt .He found a bunch of things wrong that Cowboys did and where they cut corners first off , they used the wrong bolts in a lot of places on the engine ,broke off one of the mounting ears to my starter when the mounted my headers ,hooked the temperature gauge up wrong(you dont put the temperature sending unit in the radiator hose gooseneck after the thermostat ,it WILL NOT read correctly ,it goes in the intake manifiold ).. There were numerous other issues he found and as far as your response ,if you cant tell by the engine blowing oil out of the oil breather that there is a problem and give a recommendation to fix it or if you havent ever heard of checking the compression with a compression gauge ,then I guess I made a REALLY huge mistake bringing it to you and should have researched mechanics better.. Also, for what you charged me to do the work you did ,I had a complete rebuild including parts and labor for less than what you charged me … At least this time ,I know the job will be done right and I have a really good go to mechanic that cares about his work and customers .We have also become good friends and I will be taking my boat to him next … Anyone need good mechanic work done ,I highly recommend J&J in Atalla ,the guy is honest and reasonable and does FIRST RATE work … Newest pic is after the engine has been rebuilt ,runs GREAT !! Thanks Jimmy !Update ,I did find someone more qualified .He is rebuilding the engine in my 59 Fairlane then going to do my boat ..Yeah he isnt cheap ,but at least he is honest and pays attention to detail ..I wouldnt bring you guys a lawnmower to repair . Yall royally screwed me out of over 2000.00 and to this day ,I am still livid over it .That is about what my mechanic charged me to do a complete rebuild .You knew what needed to be done and didnt tell me what all needed to be done .Also, when my mechanic rebuilt the engine ,he found a bunch of things yall had done wrong ,wrong bolts ,bolts missing and other sloppy work

Fa
Review №49

Fast service..very knowledgable

Ja
Review №50

Fast service ! Friendly and honest people ! Great Staff ! I Would recommend to everyone !

Al
Review №51

Dont seem to be attentive to detail, a little expensive. Awesome folks though. Very friendly.

Ji
Review №52

Always great and reliable service!

Ka
Review №53

My name is Don Basner. We RV camp at River Country Camp on a regular basis. This last trip found us stalled with a truck that refused to run. Being from out of town had cause for great concern. Cowboys was recommended as the one to go to for help. Im greatful for the fast attention I got with fixing the problem on my truck. Thanks to Mike, who I believe is the owner. Great place to take your vehicle for A1 service. Our camp trip was back on in no time. Thanks again Mike. Don Basner, Trussville AL

To
Review №54

What do you expect out of Mechanics you don’t know? I felt I wasn’t important, like they were not wanting to work on my vehicle, kept me waiting and felt like the were beating around the bust. Then when it was ready they tried to charge me for things unrelated to my problem. Won’t go back.

B
Review №55

Have always been satisfied with the service here.

Pe
Review №56

Very polite helpful

Te
Review №57

The details , you would NOT believe! I had very bad customer service experiences with the MANAGEMENT , several times. I will NEVER go back there for Anything and I will NEVER recommend this place to anyone!

Ka
Review №58

Super professional!!! Would not trust any other car repair facility!!!

Be
Review №59

Theyve always treated me well and shot straight with me.Highly recommend.

Ju
Review №60

Mechanic had to consult YouTube. Enough said

Na
Review №61

Courteous and professional

T
Review №62

Good service, knowledgeable

Bi
Review №63

Very experienced mechanics

Da
Review №64

Good people

Co
Review №65

Great guys

Mi
Review №66

Awesome and honest!!!

Information
10 Photos
66 Comments
4.4 Rating
  • Address:444 George Wallace Dr, Gadsden, AL 35903, United States
  • Site:http://cowboysautoservice.com/
  • Phone:+1 256-543-2149
Categories
  • Auto electrical service
  • Mechanic
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Transmission shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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