Staff is awesome. Their rental section is pretty cool.I returned the drywall lift before the rental period was over and they took 24 hours off my bill.They are really mask picky. Wont shop there when the policy is in effect.

They are always so helpfull, friendly and knowledgeable. Always a pleasure to shop there.

Very good hardware store. I like it better than Lowe’s or Hime Depot. They seem to have more odd things that the box stores don’t have. I don’t think this is a box store. It feels more like a hometown hardware store.

I always have an excellent experience when I visit Ramsey. Yesterday I needed help finding materials to mount an exterior security camera. I had not one, but two gentlemen take the time to help me find everything I needed, including brainstorming mount solutions and ensuring I had all the supplies I needed and bonus installation tips. Their assistance was much appreciated!!!

You pay a bit more, but the staff can actually help you if you have a question unlike some of the large chains. If they dont have it tou can order it. Good old school hardware store. Splurge the dollar.

While this is smaller than the big box stores, finding what you need is a lot easier. All the employees are friendly and competent (how many stores can say that?). Im also appreciative that during the COVID era they not only enforce a reasonable mask policy but state that you can go to another store if youre unwilling to follow it.

The best place in the area for finding the exact bolt or nut you need. Well organized section!

Never disappointed when going to Ramsey’s Front Royal. The crew really goes out of their way to help a customer. It’s really rare now days for a store to go out of their way and actually cares. Oh and didn’t know they fill propane, it was quick and easy.

They have a little bit of everything First time ever in the store will go back nice workers

Friendly staff. Has a good variety of tools and things you may need.

Ramsey takes Tue valley Rewards and if you dont have your card on you we can look it up by last name

Nice selection curtious helpful staff. Good selection

Old fashioned type store with good supply of the things youll need and nice friendly staff. Beats that other big box hardware store across town any day. Love it!!!

Ever since we moved to Front Royal 5 years ago, we have shopped at Ramseys. We prefer to support the local businesses as much as possible before heading out to the big box stores or buying from Amazon. We have been loyal customers, spending much money in this store. This morning, my husband was thrown out of Ramseys for refusing to wear the tyrannical mask. So much for supporting local businesses. We will NEVER spend a single penny in this store again. Very disappointed with the attitude of Ramseys.

This is a community fixture hardware store. Super friendly staff and great Ownership in Lee and Doug. Both are genius-level DIY solutionists. Highly recommend. Also: vehicle chip key experts too.

Friendly quick service. Has a little of everything. Awesome

Very knowledgeable staff, maybe family owned hence the helpful nature

Nice neighborhood hardware store. Very helpful employees.

Love going to a hardware store and getting ole fashioned service!

Everything you need to gwu the job done. Some of the best customer service around.

Called and placed a hold 2 months ago for the bounce house w/water slide. Go today to get it and no record of it. Smh ! No accountability on their part. So now we have to pay for something we dont want, just to have something . 😒. I wont ever shop here again.

The staff is always friendly and willing to help.

Theres something to be said about the service of a family-owned business. Ive been a half hour calling around to plumbing supply stores and get a recording or put on hold. I decided to call Ramses. I got answered on the first ring and then got my question answered. Something the big stores are too busy to do. Support your local businesses.

Had ever thing I needed help full staff to boot turning again.

Great store. Always have what i need.Attention to detail.

Great store, I love it. Staff is very helpful, and you dont have to walk 2 miles trying to find something.

Very friendly and helpful staff .

Good selection

Awesome and knowledgeable staff with everything you need without going across town.

Always helpful and knowledgeable. You dont need to buy a box of stuff if you just need 1 or 2. Its great to be able to support a local small business.

Small town hardware store with the attention to service you would expect.This is my go-to store before heading to Lowes.

Great helpfull people

Face masks off or below nose. Not good for old customers!

Love this place. All of the employees are fantastic!

Great service, family-owned business. Friendly and knowledgeable!

Excellent place to get what you need

Good service

My visit to Ramsey True Value was pleasant. The item I needed was not in stock, it was looked up and order for me in a timely manner. Thanks Ramsey.

Its nice to have a local Hardware store in town. They have a great selection too. Not the best price points on certain items but..they are closer than lowes so Convenience does have a price.

Great hardware store. When you walk in someone greets you and asked what are you looking for then they walk you to it! Excellent

I really love this place. They always have what I need, the prices are competitive, and at least one (if not more) associate asks me if I need help and when I do actually sticks with me until I have everything I need. Ive never had to go looking for someone to help me.

Absolutely horrible customer service. They walked past 10 times before asking is assistance was needed and the ppl I asked when I first came in just kinda drooled on themselves without any real response to advice on the products. Prices are crazy. Ill be going to Lowes from now on. The drive may be further but the knowledge there and prices far outweigh the inconvenience.

Five stars hardware store. Courteous and knowledgeable staff. Never a bad experience there.

Had what I needed!

Great little local gem with knowledgeable staff. They can also get, cut, and program key-fobs and the process is pretty painless and about half the price of the dealership.

Employees in your face, not social distancing. Employees not wearing facial coverings.

Piss poor customer service. Asked guy a question, he did not know anything about his job. He was ticked off that he had to walk to the back for information. You could hear the bad attitude in his voice and tone. One star for answering phone.

The staff was friendly, helpful, and very knowledgeable. A great resource in town!

Will be going to Lowes from now on. Ive been excited to try out the local store but was very disappointed in the lack of customer service this evening. Cashier asked that I price an item for him. When I declined and suggested he price it, he decided the sale was not important enough and reaffirmed that I should go locate the pricing myself and come back to him.

Great place to get what you need. Hours have been extended.

They seriously have one of everything! Especially nuts & bolts. Go here instead of an auto parts store when looking for that oddball bolt you need to fix your car! Friendly employees, too.

Easy in . Easy out

Great small-town hardware store has everything

They have a lot more than youd think they would! They come through when you need them to.

Well, they had exactly what I needed. Staff was friendly and friendly.

Great Place To Shop ..

Excellent customer service

Items Lowes doesnt stock.

Doug is top notch

Always the best!

Ramseys has everything you need.

Very helpful

They have everything and more!!

Fast