I had an appointment and still had to wait for 50min without being acknowledged!! Walked out Never Again will I go there.

I booked an appointment at 11:30 got there 10 min earlier. Was there until about 12 still waiting to be seen . Then the younger man sees I’m on the verge of leaving n asked me what I want for my nails n starts filing then hops from person to person like there isn’t such thing as covid . Then I ask if there is designs or diamonds I can take a look at then he proceeded to ask if I have a pic of my nails because it’s easier then I say no I just wanted to pick something. Then he goes well you don’t have a phone? google? N I go you can’t just show me what you got then he goes to another person that’ is also waiting for a while n I told them I am leaving will not be back . Please pay for your customer service as well people !!! That’s a big part of this business programs. Good customer service is apart of it

They were quick, efficient and Chau was my nail lady and she did an amazing job on my pedicure and acrylics! I have had them for about a month now too :)

Way over priced. Over booked. Rude. Definitely NOT COMING BACK. highly DO NOT RECOMMEND $150 for 2 pedicures and some poorly done acrylic nails

Waited hour 20 mins with out being helped seen four people come in after me and have the service completed. Told 3 time I will be with you right now only for them to go start some one elses nails.

I really like the nail artists as they are nice & go good work. Their nails dont lift - even after 3 weeks!The atmosphere is calm & relaxing.

We had a daughter mother pampering day here at lucky star nails! They were very social and welcoming and did a great job on our nails! Will see ya soon!

As soon as someone walks In you know they are criticizing and laughing at the customer‼Be a bit more discreet 😡

My first experience at Lucky star was great! So good that I returned n referred friends and family. I’ve been a client for approximately a year. I alway make sure I see the Manager of the shop Long Hau. I like the work he does and how he treats me. I allow someone else to do my toes. I tip every time and when I comes to my nails I tip 25! We all know the reason ladies. The last 3 services were done by others. One in particular stuck with me for the fact that she didn’t hesitate to tell me she hated her job! I reply “ don’t let your work reflect that “ with a smile. But wth? I ask her to narrow them out she does not. I tip her 5 n leave. I come back 3 days later n ask that they be narrowed . Someone else (very sweet) narrows them down. Now I love them! I go home and 2 days later I pick up a pair of jeans and one just literally chips off. I return and Long tells me 30 mins. I eat next door, then sit down and wait. Fall asleep for an hour. No lie! Being in and out of sleep I see 2 different ppl get service. While I was left there w no “ just a min” no nothing. I left mad. I had a friend suggest that I go bk. I made an appointment for two days out . I arrived 30!mins ahead and ask while we wait for him to arrive could someone paint my toes? Long arrives and asks me if I’m dip powder. I say no! Fill, we spoke Tuesday it’s now Thursday. He says you don’t have appointment. I show him my call log. He says it is for Tuesday and opens his book n shows me some random slot. I ask y would i accept an appointment a week out and I said my nail was broken? I said I would not return, paid for the service of my toes n left. I just felt disappointed and disrespected. I’m now currently at another shop.

Love this nail shop. Been to different salon in area , wasnt up to par, coming from LA. but I think I found my spot

I’ve gotten my nails done here a few times and I’m always extremely happy with the results I got my nails done somewhere else and they came out bad and Long was able to fix them for me. I highly recommend this place!

When I walked in I showed them a picture of black stiletto nails and the guy said he could do it. Then after my pedi I sat down at the chair and they wanted to look at the pic again. 3 of them did and then they asked me to pick something easier... so I decided to just get a manicure no color. He literally did my Cuticles and gave me lotion. 😑 never going back.

Used to love going to this place. Got there when they opened and waiting 30 minutes because they only had 2 people. The third person got there and did my dip, then I noticed one nail was crooked and not straight so I asked her to fix it and that seemed like pulling teeth and she wasnt happy that I said something. I leave there with the roughest and sharpest nails ever. The top coat wasnt even dry and messed up so now I have to fix it myself. She never once asked how I wanted the shape. Usually my dip manicure takes an hour I felt like she rushed it because it took her 30 minutes. Will definitely question before going back. I have never had a set this bad from there or been this disappointed, such a shame.

Jan did an absolutely stunning job on getting my nails exactly how I wanted them! She was very sweet and accommodating as well! I will certainly be back to her. Ive never seen an ombre nail so perfectly done 😍

They were very good got a Mani pedi for my mom and I and I had them paint my daughters nails and toe nails as well.

My first visit was awesome. Rose did the best pedicure Ive ever had. Officially my new shop.

Friendly quick walk-in experience for a manicure

They do an amazing job! They are perfectionist!

I went to Hannah and she did great. Sweet and paid attention to my request.

Im not sure who did my nails but she was a younger girl and she did my nails BEAUTIFULLY , NOT EVEN ONE BUMP OR FLAW! HER WORK WAS AMAZING💅 Literally couldnt be happier and it was super cheap❤️❤️ DEFINITELY MY NEW NAIL SPOT👌

Love my Nails!!! My friend recommended me this place and i thought i would give it a shot. I have to say I am so happy that i went. I went in for a Dip Full Set and extremely happy with how it turned out. I had a man they call Ouapo. He was kind of serious at first but after talking to him he opened up and was making jokes and really nice. I will definitely be coming back and asking for him. :)

My first time going and I really loved my experience the workers were very nice and Juin I think thats how you spell her name was amazing I loved her energy I will be going back

The only Nail Salon Ive been going since it opened over a year ago. I love that the service is fast And good, Even if you come in as a walk-in there isnt ever much of a wait. All of the nail techs do good work but my I really like how Long does my nails hes the best in my opinion, hes very careful and detailed makes sure all the nails are perfect shape and length also does excellent polishing.

True professionals who deliver excellent results. Beyond my expectations!

After just just a few days my gel nail was peeling off

Super clean and cheap. They are super nice and aren’t pushy. $30 for a gel manicure 🥰

Tried this place for the first time.... prices were great, service was friendly and the quality of work amazing. Very satisfied and will be going back differently...

Ive been going to Lucky Star Nails & Spa for about a year now, and Im very happy with the service here. The techs know their stuff and are very professional and friendly. The salon is very clean and tidy.This salon does manicures, pedicures and waxing, regular polish, gels, dips, and acrylics.They take walk its and appointments. It does get busy in the late afternoon/early evening, so keep that in mind!

3 D nails!!! Truly an enjoyable experience, I will be coming back!!

Nail paint is already chipping off and looks messy 😒 both my toes and nails . I payed alot and it was not worth it... also you guys need to put the combo special to where people can see ... been going there for a while and barely saw it ... plus I get told different prices sometimes . This was my place but I wont be going back. You guys need to put more effort and provide good service not only when people tell you or ask to

I have been going here for a while now and they never disappoint

Jane took her time and did such a amazing job I will for sure be coming back

Best that I ever been for my DIPPED NAILS I WILL NEVER GO ANYWHERE ELSE☺😙🎉

The lady got mad at my friend cause she wanted her to fix the shape of her nails bad business I will never go back again

I went in and wanted a pedicure and a fill on my nails. The guy did fine on my pedicure but when he finished there was no communication to tell me that I have to wait until someone was available so I was just sitting around for 30 mins to an hour just waiting wondering if I was ever gonna get helped on my nails. Finally I got my nails done and he did a good job, but the customer service was really bad and the guy was arguing with my friend and being really rude

Affordable prices, and they were willing add services to the base package for just a little extra without me having to pay for the deluxe package. Very nice staff who know what they are doing. The place is very clean and you can see them sanitizing their tools after they finish which is always something I look for when I get a pedicure.

WORTH IT!!!! I used to go to another place to get a pedicure but this place is amazing, they actually take their time massaging your feet/legs & even if theyre busy theyre usually pretty quick to get you seated. Ill definitely be coming back here again & I highly recommend this place.

I got a full set of the dip powder and the guy doing my nails did a pretty good job but wouldnt stay off his phone. It took forever because every 5 minutes he was stopping to have a text message convo when his phone dinged. The prices here are good and the work I got was too but they could work on their professionalism and customer report imo.

The worst salon I have been to so far. I have been getting my nails done for about ten years and I have never received gel nails that started chipping less than 24 hours later. Gel usually lasts at least 2 weeks on me, but here they started peeling off completely the next day. The service from the employees was not good either.

From out of town, have plans tomorrow so I needed to get my nails and toes done! LOVE how both came out and wasn’t a bad price at all (75) my feet feel amazing and my nails look cuteeee! The employees are extremely nice and friendly!

Very nice people! Had a great experience getting both manicure and pedicure!!!

Would give zero stars if I could. I called ahead of time to see what the walk in wait time was they said no wait time so I rushed over. There was one other person in there with me and I waited 20 minutes for the lady to do my nails. On top of that this process took way longer than it should have. My nails were way too thick, the acrylic was not covering my entire nail, the nails were crooked, and the marble design I wanted was not marble. On top of that everyone else was offered a stamp card and I wasnt. I was one of the first people in there and the very last person out. They rushed and did a horrible job just so they could get out and go home. I got my nails fixed at a REAL salon and would not recommend this sad excuse of a nail salon to my worst enemy.

Such a great experience and beautiful work! They were so nice, accommodating, and meticulous at their jobs. So impressed!

I went there today for the first time . I got a fill on my nails . 40 $ , I was like okay ill give it a shot even though the place I normally go to is 25 . So long story short the lady was rude , rough , kept answering her personal cell phone calls . And to make matters worst I have cuts all over my fingers. And I bled multiple times . She didnt say sorry even when I told her she cut me multiple times. I will never go back worst painful experience !

I really love the outcome of my nails! The technicians really pulled out such a wonderful service for me as well as making my nails look amazing! Very friendly and so affordable

Great work

Very pleased with the girl who did my toes.. Very clean place and very polite staff...Keep up the good work. 👍

Quick and professional services. Technician was great. Friendly and gentle. Will go back.

Excellent services... I loved this place👍🏻

They do an ok job at nails. I always made appts with a guy named long & ended up having to wait regardless. In addition to that he pretty much flat out ignored me which I didn’t like because i am a people person. Also my nails just weren’t the finished product that i would’ve like them to be. 10+ years of having acrylics=i know what i like.

Will not go to anymore after asking several times for ny length of nails to stay same and continued to file smaller and smaller

They are awesome. I love the pedicure i got done. Very nice and prices are fair

First time being there yesterday w/ mom and sis , we loved it 🥰 10/10

The techs here arent professionaland . They laugh and talk about their customers right in front of them. I know the girl was talking about me because I changed my mind about the color I wanted because of the extra $15 and the guy owner was laughing with her. The quality of their work isnt worth the $40 I paid. Couldve done a better job myself using the acrylic Kiss Kit. Wont be back. Rather be made fun of somewhere else with better quality lol..

Great service 10/10 and 5 stars

Awesome service EVERYTIME! I always leave happy with the service they provide.Great detail in their work.

Very good salon and the gentleman that does the nails that sit in the very first Booth is excellent if I could give them 10 Stars I would give them 10 Stars theyre very respectful

Very clean, professional and modern. Best nail salon! Extremely clean, staff are highly trained, professional atmosphere

I googled the place decided to give it a shoot,I walked in and was asked by the man sitting in chair #1 what I wanted i replay a full set then was told to sit in chair #2 which was a young girl show her a picture of what I wanted off my phpne...she asked me again what color! showed her my picture Again....i told her a nude color not pink..and she then told me she didnt know???At this point I was just done trying to ask/show/tell her what I wanted...i ended up just leaving them plain no color just clear polish..i was told $40!!! For plain no polish nails🤔...Well fast forward 1 week later my nails were chipping at the nail bed!... so I decided to go back and let them know that I noticed my nails were chipping already and to give them another shot thinking maybe I dont know well just my luck I got the same girl on chair # 2 showed her she said I needed a fill so I told her that was fine😑 she started working on my nails ask me what I wanted I showed her the color this time from the ring of colors the man on chair #1 told me I can choose from! she said okay then when she got up to get the color then informed me that it was a powder color and that I could not get that color unless I was going to take off my nails that I just have filled🤔 Sooo again I didnt get the color I asked for befre hand....So i asked if she could match it to a gel color? She just had me a basket of colors😑when I ask her what color was closest to the powder color I chose? She would just stare at me 😣She I decided on a whole other color holographicSo she put the holographic color on and then messed upon my left hand middle finger she kept trying to correct it then i felt like she just gave up 😫So I have a blotch on my middle finger I showed her I asked her if she could fix it?She proceeded just to tell me how much I owed her😬 what she said was $30!So I just said okay thats fine got up to pay her.... as I got up and walked to the counter she went towards the back of the salon!!!And the guy from chair #1 came to the counter and told me $38 I told him she told me $30???He just continued to tell me No it was $38 I showed him my middle finger where she had messed up at.. he did not care he just continue to tell me how much to paid so i did....and I left.But I will never ever go back here and I recommend you guys not to go dont waste your time dont waste your money cuz its not worth itI wish the business the best.

Go see long he is the best he always does my nails really good and its always clean and they stay on a long time i hate nails that break easy but these dont go check it out you will like.....

Get my nails done very nice and happy with them.

Worst nail salon EVER. I went in for a fill, I had coffin shaped nails with the pinky nail being a stiletto shape. I asked the lady on chair 6 if she can change the pinky nail to a coffin so they can all be the same, and she said cant Do that really? How hard is it to take the nail off and put a new one on so you can make it a coffin shape too? I wouldve paid anyways! She then LEAVES the old nail color I had and PAINTS OVER the color with a new color! Are you kidding me? Why couldnt she take the old color off? Literally half assed my nails! I am so upset and embarrassed so have my nails like this! Never coming to this place again!

Did a great job on my pedicure..

Love this place. I always get a great pedicure.

Pedicures feel amazing here and for a great price.

I spent over $100 for me and my sister on manipedis. My sisters pedi was supposed to be french tip and the lady put any color she wanted after my sister told her twice about the french tip. My nails on my hands were really badly shaped and painted. When they said it was dry I left and as soon as I got on my car I saw they messed up because they were completly drip and were all smuged. And the guy doing my nails was very serious and doing everything quickly to get another girl started. Not going back ever! I spent way to much for bad quality !

Lucky star nails spa as one of the Top 10 Nails Salons in Fresno for excellent and great performance in cleanliness,sanitation, customer service and best Nails Design. Coming with us.

Very professional. Great service.

Will be back for my pedicures excellent service

Pedicures are not the best. I would recommend another place

Love this place.....very gentle and so courteous.

Expensive and wasnt happy with pedicure

A really great place to get a pedicure done!

Long does a great job!

Great service nice people

I have my nails done here once a month.

Tom is the best.

Good place, quick and cheap!!

Ver nice and affordable

I love Katie there

Very quick and efficient!!!! Very friendly and makes it all about you!!!

Hecka of a job!

Fast service

Not very friendly. Was not satisfied with my service. Will not go back at all. NOT even if someone gave me a gift card.

Good work