The shop was very clean, and welcoming. The layout/decor was very inviting and positive as well. The employee was friendly and helpful. It made having a membership feel like a very good investment.Very professional and knowledgable.

I had the chance to call on AAA two times in one week and I am extremely disappointed with the whole service or non service I received. My car broke down in Michigan ( and Im from Ohio) and after 6 hours waiting on AAA to tow me back they tell me theres no one to tow the car. Then 5 days later I call to have the car towed again to a different place I waited for 4 hours for them to show up and when they did they refused to tow my car. I will definitely be dropping AAA and finding another agency.

We were very pleased with the friendliness, service and availability of travel items that we needed. We will continue to visit this AAA location as we continue to need more travel information.

I have gone to the Fremont Ohio AAA for many years for all my travel plans. They do an outstanding job of arranging the perfect trip. Andra Lavoy has planned most of our trips, and they are always even better than I could have imagined. All the arrangements are flawless. We have never had any hotel, flight or cruise have any problems or mistakes. Thanks for making travel so fun and trouble free!

We walked in knowing a little about where we wanted to go and walked out with a trip planned and paid for. Excellent service. We will be traveling soon.

I had a very nice experience at the Fremont AAA office, I needed maps and information for a trip we are taking. They had everything that I was looking for and the ladies there were very nice and very willing to help.I have been a AAA member for a very long time and I think this was the first time I went to get some maps and travel information. I will be sure to go back.

This is one of the best veterinarian facilities we have ever used. The staff is great. Highly recommend making this your animal hospital!

I recently visited the Fremont AAA to get information about a weekend getaway in southern Ohio. I had a great experience with this visit. Not only did I get all the information that I was looking for, I also got some other ideas of where to visit. I love the new store and the state of the art things there is to research what you are looking for.

Terribly disappointed with my recent visit to inquire about assistance in planning a gift trip. Never invited to sit down, no encouragement in providing options since I didn’t have a specific date for a potential whaling excursion. I explained that I wanted a Triple A recommendation to make sure I found a quality outcome. Representative didn’t even exert herself to give me literature about possibilities if I did secure a date at a later time. Twenty-five years a member and I walked out the door knowing the full burden of planning was on me. Just very disappointed knowing “Have a nice day” didn’t carry much meaning.

Fast and efficient. Called first to explain what information I needed and agent said to come in and she would be able to help me. Arrived and was directed to agent and I was done in about ten minutes. Always have received fast and efficient service for over 40 years.

Very helpful, we have used AAA Fremont for several trips and have never been disappointed. They are great for finding deals and exactly what your looking for no matter where your traveling.

Quick, efficient. Just the way I like it to be. Thank you AAA for all the help over the 30 some years that I have been a member!

No help to me in fremont

They have friendly, knowledgeable people with a welcome smile!

Great, very helpful and knowlegeable.

Great staff great information great prices

Great membership gift for your grandkids.

Really like the new office. People are very friendly and helpful.

My husband and I went in to our local AAA to get our passport pictures taken. The customer service was great and we were told when we went to process our passports that the pictures were perfect.

Everyone was very helpful and friendly, as always! Thank you.

I had a very good experience working with Lori Miller. She gave me many ideas/options for an Alaskan cruise/land tour.

Andra Lavoy is the best travel agent I have worked with.

Busy busy busy! Still made time to see what I needed so I wouldnt be waiting for a long time!

Always seems to busy.. Never greets you when you come in. . .

Excellent service!

Aaa

***** = 5 Diamond :)