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Brooks Motor Cars of Fremont
2878 Prune Ave Suite #I, Fremont, CA 94539, United States
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Ji
Review №1

Mr. Mendes and supporting crew are true professionals The service was excellent the work great doing business with your company was great experience I appreciate you helping out Mr. Edgar Barrett’s he was an honest person and I was glad to help him out. The work was top notch.I would not hesitate to come back if I needed any more work.Thank you and your entire crew.Jim carnathan

Jo
Review №2

Teslas take a long time to fix. Even longer if the shop isnt open on the weekends. They were up front about this though. In the end everything is back to factory clean. You cant even tell most of the rear end of my car has been redone. All service is backed by a lifetime guarantee, which is comforting. Staff is friendly. And well knowledged on Teslas.

B
Review №3

I feel so very fortunate to have found Brooks Motor Cars in Fremont, a Tesla-approved auto body shop. The auto body staff does exquisite work and it shows in their final product... their craftsmanship is flawless. We were impressed by the entire staff as they were all very friendly, knowledgeable, and accommodating.Daniel Barajas was my contact person and his customer service was outstanding at every step. Daniel kept me updated on the progress of the repairs throughout. I am so very thrilled with Brooks Motor Cars in Fremont. I highly recommend their services to any Tesla owner in need of auto body repair.

Ba
Review №4

Brooks MC of Fremont is unquestionably the finest and best repair shop anywhere. They specialize in Tesla and Tesla itself uses them to bring new cars to perfection before delivery. These folks are true craftspeople and you can rely on them to bring your damaged Tesla to factory new condition. No expense is spared and Brooks MC of Fremont enjoys an inside relationship with the Fremont Tesla factory when ordering parts, getting expertise, and keeping on the cutting edge of service. Our family has enjoyed the skill and superlative workmanship of Brooks MC of Fremont many times. They are truely a jewel to be treasured. No picture is needed because our cars always look and work like new (or better)!

Si
Review №5

I brought my car for full car paint repair and glass replacement . Brooks motor cars did a great job.Professional,caring, understanding and overall perfect job.The staff is great, I couldn’t ask for more.I truly recommend them.Also I wanna thank Rogelio for his hard work, keeping me posted every time on what’s going on with my car.He’s is a good guy with a good hearth.

Gr
Review №6

They did a great job. Paint match was perfect. Daniel kept me updated regularly throughout the repair process. Looks showroom new! Highly recommended!

Sa
Review №7

I had an rear bumper damage on my Jaguar that I had Brooks motor work on under insurance claim. They were very professional, prompt to book and work with a third party insurance company. Rogelio who was my primary contact was thorough in his assessment of damage and filing proper claims with the third party insurance company and managed communication well, All round very positive experience.

Ca
Review №8

I was amazed with quality of work done on my car.The efficiency with quick correspondence to my inquiries, and the overall helpful and friendliness of the staff was wonderful. I highly recommend them. Rogelio Mendez was especially helpful. I highly recommend Brooks motor cars of Fremont.

Ki
Review №9

My Tesla Model S was rear-ended, and I had Brooks Motor Fremont repair my rear bumper. While working with the other party’s insurance, Brooks Motor Fremont was professional, courteous, and timely. They kept me updated and handled all of the logistics. The repairs to my rear bumper were amazing, and you cannot tell that there was any damage.

ru
Review №10

I had great experience and very good customer service, They helped me with my claim to resolve it quickly and follow ups with the insurance companies.

Vi
Review №11

Came here with a broken headlight and damaged bumper , within 5 days car was repaired , car looks perfect no issues paint looks as when i first took delivery of it. The staff is friendly, kept me up to date on updates, and was very professional.Thank you Daniel for guiding me through the insurance process as this was my first ever major claim!

Ni
Review №12

Very smooth experience. Did a great job with the car fix. Good communication of work estimate, progress and completion.

Br
Review №13

Rogelio and his team are absolutely top notch. I had my model y in for body work and it came back looking brand new. Not to mention, Rogelio is an excellent communicator. I would highly recommend Brooks to anyone in need of Tesla work.

Ra
Review №14

Excellent service and did a superb job! Highly recommended!

Te
Review №15

Very professional and very quick turn around. Offices are clean and staff are very friendly.

To
Review №16

Ive been with Brooks three separate times, and I keep coming back because the service is fantastic, and the quality is always top notch. This is the place to go to for Tesla body work.

Ri
Review №17

Perfect paint, matched perfectly.Delivered on time at the estimated price.

Ta
Review №18

Brought my Model S here after someone backed into it. Tony was fantastic and they got the job done quickly. The work was also flawless. The outside is the shop is non-descript while the inside looks like a Tesla showroom.

Ro
Review №19

We had to bring our Model Y to Brooks after a hit and run incident. They handled everything with the claims examiner and made the whole process stress free! Special thanks to Rogelio for his outstanding customer service. He took the time to listen to our concerns, he was respectful, and he made sure we understood everything. Thank you to the entire team at Brooks! Excellent work!

Ga
Review №20

Everything was repaired to my satisfaction and Beyond. This is the 3rd. time Ive used Brooks Motor Cars of Fremont and they have come through for me in quality, craftsmanship and service every time. If you want to have your vehicle restored to look great again I recommend Brooks Motor Cars of Fremont.

Ra
Review №21

Came here for my Model 3 bumper repair. Very professional and finished a day and half earlier than quoted. The car was also nicely detailed after the repair.

Wa
Review №22

Ive twice has body damage work done at this shop, and both times theyve done terrific work. I believe this is one of the very few body shops in the Bay Area--maybe the only one--that truly offers craftsmanship. I highly recommend them if you have a car you value, and you want to restore it to factory new condition. Im sure you can find less expensive shops, but youll pretty much get what you pay for. At Brooks youll get a perfect repair for appropriate costs. .

Fa
Review №23

Great costumer service, very professional employees and high quality work. Add being on time and you cant be more satisfied.

mu
Review №24

Very professional place. Everybody that I dealt with at this place is very courteous and professional. Took my Tesla there twice and I am very happy with their work both the times. These guys are the TESLA of body shops. :). I had taken my Teslas to 2 other Body shops and will not go anywhere else except Brooks of Fremont even if i have to little longer to get my Tesla fixed. They were kind enough to buff my car at couple of places that was out of scope when they were working on my car.

No
Review №25

They found the parts and installed them on the spot. Both times I’ve used Brooks I was pleasantly surprised by their professionalism and price

Ge
Review №26

Daniel, Tony and Rogelio were very friendly and professional. They address all of my concerns and the shop did excellent, quality work. My vehicle was practically new afterwards. Thanks Brooks!

Jo
Review №27

I need to replace the driver side front door of my M3 due to an accident. Brooks Motor helped me to expedite the approval from Tesla insurance, and took care of the body repair. It took Tesla insurance more two weeks to get the approval from the appraisal team, which isnt great. However, Brooks Motor fixed the body work in one week, which is fast in my opinion. They charged me $7k+ for the entire body work, which includes replacing the front-door, repainting the rear door etc. I think its a very reasonable price. The service representative, Daniel, is also very friendly and responsive to my requests/inquiries. I am very happy with Brook Motors professional service.

Ch
Review №28

I had the pleasure of working with Brooks a couple of months ago for my Tesla model 3. And in the nicest way possible- hoped that I wouldn’t need them again! Unfortunately, circumstances meant that my car suffered further damage recently! Brooks is one of those places that you never want to have to call, but as soon as my car suffered damage again - I knew if I called Brooks they would take care of me.Sure enough- Daniel was on it from the beginning! Looked at the car got me my quote, talked through what he needed to do and how he would take extra care to repair and not have to replace the panel. And now I have my car back- good as new!Thank you to all at brooks for taking such good care of our car!- again!You guys are great- but I truly hope not to be back for a very long time!

S
Review №29

Great place for your Tesla services.

Te
Review №30

These guys are incredible. Tony Faria gave me exceptional service and so did Rogelio MendezOverall the Workmanship and Service were exceptional and after meeting them I felt they are genuinely good human beings as wellI was Referred to them by another contact in Tesla and they throughly deserve the Referral and Support of Tesla ClientsYeh Log Bahut Ache Log Aur Kam Bahut Theek karte bhi

Ma
Review №31

Im happy with the service, my car got fixed quick. Staff are very nice .customer service is great. I would recommend this company.

Je
Review №32

Brooks Motor Cars knows Teslas, if you need something done reach out to them. Unfortunately mine was a total loss, but the car protected me well on a rear end collision. Tony and Daniel were great to deal with.

Bi
Review №33

Rogelio was great. He gave me updated often.

Ti
Review №34

Like the last time they put my car back together, they were amazing.Kept in touch. Kept their word. Friendly and helpful once again.

Ka
Review №35

Great service, good communication, and all around exceptional work! I took my Tesla model 3 in and they repaired it as good as new after the front bumper needed to be replaced!

Ga
Review №36

Phenomenal shop, great service and attitude, and they make an effort to provide not only the best work on the car, but also handle little details like oiling the tires, cleaning the interior until it is spotless and being fast and responsive throughout the process.Have been here twice and very happy both times. Reasonable pricing as well.

Ti
Review №37

Fantastic levels of service and the outcome quality of my bumper respray was incredible.

Sh
Review №38

If there were more stars to give, they deserve it! I have a brand new Tesla model 3 that was hit while supercharging. Everyone recommended Brooks, and I’m so glad I went with them! Tony was nothing short of awesome from start to finish. His estimate was not only thorough, but he explained the process of everything that will happen to my car. When he said it will be better than new, he wasn’t exaggerating! The car was ready at the promised time, it was clean and even charged. The work done is pristine! I highly recommend Brooks for your Tesla should you ever need it. You’re in great hands!

Pe
Review №39

Excellent service. everyone was very polite and took good care of my car. Their office is really nice too.

Mi
Review №40

Outstanding service on Tesla cars. Very clean facility. Great customer service.

Am
Review №41

Tesla certified body shop. Went above and beyond to help with the repairs

Je
Review №42

I had my Tesla Model Y repaired after I was rear ended, with less than 3k miles on the car. The staff were all very friendly and sent a tow truck to pick up my car in Modesto. After the repairs were completed, the paint match was perfect! I was skeptical since I just had another red vehicle fixed at another auto body shop, and the paint was off. I did need to have a few things adjusted after car was ready for pick up, but all were minor and could be fixed then and there, or anytime without an appt. My car looks as if it did when I had it delivered from Tesla. You would never know it had been in an accident. I chose this shop for the good ratings and unfortunately my city does not have any Tesla Certified auto body shops. I have decided if I ever need any other repairs done I will drive to Fremont, even if a Tesla Certified shop opens up in Modesto. This shop is very experienced with Tesla repairs and their work proves that.

Information
14 Photos
42 Comments
4.8 Rating
  • Address:2878 Prune Ave Suite #I, Fremont, CA 94539, United States
  • Site:http://www.brooksmotorcarsfremont.com/
  • Phone:+1 510-996-7077
Categories
  • Auto dent removal service
  • Auto body shop
  • Car detailing service
  • Car repair and maintenance
Working hours
  • Monday:8:30am–5:30pm
  • Tuesday:8:30am–5:30pm
  • Wednesday:8:30am–5:30pm
  • Thursday:8:30am–5:30pm
  • Friday:8:30am–5:30pm
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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