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Cell Doc Freehold Mall
3710 U.S. 9, Freehold, NJ 07728, United States
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Ma
Review №1

Good quality work done. Replaced shattered glass on my ipad 7th generation and installed a protective screen for a reasonable price. Better than what Apple would charge and it took less than 1hour and a half. Technician very friendly too. iPad looks like new.

An
Review №2

They fixed my phone quickly and easily. I was in and out in about ten minutes, and they expertly handled a difficult customer simultaneously. Very nice people and good at what they do.

Ce
Review №3

Today, I arrived with a broken charger port bit stuck in our family iPad. It was fixed within 10 minutes. We were warned about costs and risks by staff before hand even in case he couldnt fix it, but everything worked out perfectly. We are so grateful!!

An
Review №4

Price was amazing and the quality of the screen repair was great! They don’t have an attitude like the other repair places in the mall. Would recommend. 10/10

Go
Review №5

These places say they are open yet no one answers the phone for over an hour ... bad customer service!

Pi
Review №6

Honestly, the best phone repair place. I had a shattered camera and when Samsung said it was a $400 fix, they fixed it in 20 minutes for $60. Amazing pricing, great friendly staff, and a quick fix. Overall good experience. Highly recommend.

Da
Review №7

Very good service and very fast repairs. I do recommend this store.

As
Review №8

Good but that is not name anymore ..it is Fix & Repair...

Ho
Review №9

Quality parts and service. Good inventory. Good location, poor signage.

Er
Review №10

I spent 100+ dollars on a screen replacement and screen protector. The mall was about to close, so after it was fixed I didn’t check to make sure it was working fine. I had many problems with the touch screen and my camera was very blurry and cloudy, which has never been a problem before. I went back to report the problem and get it re-fixed. Afterwards, the camera was much better than it was before, but it is still cloudy/blurry compared to how it used to be. To add on, my touchscreen will randomly stop working, but I can press the home or power button and it works fine. I have to turn it off and back on again for it to work, but sometimes it still won’t work, so given I try to completely shut it down and back on. But, since the touchscreen doesn’t work, I’ll have to wait for it to die and then turn it back on. Or, I could accidentally hold the power button for it to shut down, and my touch screen would stop working and I can’t cancel it, so the swipe to power off screen will remain there, and I have to wait for it to die and then turn it back on. This has never been a problem, and my phone is still relatively new, only 1-2 years old. Needless to say I’m very disappointed and never going back.

Ch
Review №11

Do not go to this place or allow them to touch any of your devices! Had a screen repaired and deep down I knew I should not have allowed them to do it since I read prior reviews! Daughters phone was fine until screen was replaced, camera wouldn’t work, now phone won’t hold charge nor stay on long even on charger! Stay away!

De
Review №12

Quick service and friendly staff! Thanks AliRecommended

St
Review №13

Had my iphone 7 plus screen replaced for $80 within 20 minutes

Le
Review №14

Went after COVID and spoke to Murat. Needed my SIM card changed from old phone to new phone. Told him I would pay him for it. He did the job for free and explained everything to this technophobe. Very professional! I will be going back to him in the future!

Ri
Review №15

Fast service at a very reasonable price. The person that was helping us was very knowledgeable and quick to help. My daughters iPhone X had a crack on the back of the screen and knowing that we have to turn it back in to Verizon, he made sure it will be returned in perfect condition.

Ro
Review №16

I arrived at the store JUST as the gates opened. Explained my issue, said it was an emergency AND that I was in kind of a rush. He was able to diagnose the issue quickly and explained that the fix would be about 30 minutes. It was done in 15 minutes and I was on my way! VERY professional, and he gave me a generous price on the service as well. I would recommend Cell-Doc to anyone having issues with their Smart Phone!

Jo
Review №17

The guys at cell doc were excellent! I came in and they fixed my phone iPhone 7plus screen in 15 minutes. They double checked all functions and made sure I was happy with everything. Strongly recommend them for any phone repairs!!

Ma
Review №18

On a quick decision, went to have my daughters screen that she smashed repaired. Dan was pleasant, service was excellent and the price was fair. Sure, the screen isnt OEM, but this definitely, wont be the last time my 11 year old breaks her screen. When she does, Id go back in a sec. Great Service!

Al
Review №19

Great experience! Costumer service was amazing, he gave me $5 off on an already cheap fix for my iphone. All done within the hour. Very happy costumer.

Ji
Review №20

My phone was fixed in 15 minutes! Staff were friendly and knowledgeable and very professional. Price was reasonable... Great place for phone repair. Thanks !

St
Review №21

The screen on my iPad Mini 2 was absolutely destroyed. I brought it in, they quoted me a very reasonable price and told me that it would take 3 hours to complete due to them being busy. Completely understandable, so I was cool with that. Not an hour and a half later, I got a text saying that the repair was done. Very professional, great service, quality work. Highest recommendation

Ah
Review №22

Ohh finally cell-doc is open with new name after COVID fix&repair

So
Review №23

Went in the store for a screen protector. Paid $20.00 cash. No receipt was given. The Screen protector was too thick that I was not able to use with my phone. I went to Best Buy and got the screen protector replaced and the phone worked just fine! I contacted the store manager and he said that I had to keep pushing the screen protector to fit the screen better because it was a glass screen protector. I explained to the manager that that didnt help... and thats why I had to get a new screen protector. I requested for a refund or a store credit. The manager refuse to help me with my request. I lost my $20.00 because the glass screen protector did NOT work well with my phone.

Ok
Review №24

Amazing experience. Honest. Professional and gave me an amazing deal on my shattered screen - its rare you find places that give you honest quotes and excellent customer service when it comes to phone repair. Thank you so much !!!

Sh
Review №25

The sales associate was very kind and did a wonderful job fixing my phone. So happy I found this place! Plus prices are good too.

Oz
Review №26

I got fixed my iPhone at Cell Doc and it was really fast and good service. Staffs were really friendly and polite. And this is not the first time I go to cell doc and definitely not last. Id suggest this place to everyone who needs to get fixed her/his device.Thanks Cell Doc...See you next time

fr
Review №27

Be very skeptical of this place!!! Many people have had good experiences here and many have had bad experiences. I assume that some received what they paid for, but I can only speak to my own personal experience. I brought BOTH of my sons phones in because they would not charge properly (Both boys used incorrect chargers which ultimately damaged the charging port. That is clearly our fault and the very reason we were recommended to cell doc). After about two weeks and over $125 later, Cell Doc handed us phones that would charge, but they broke BOTH microphones in BOTH phones not allowing us to transmit during calls. We figured maybe we were the crazy ones and we took corrective action to clear any and all orifices of dust and we ensured that all settings were appropriately set before contacting Scam Doc, I mean cell doc. When I called them, I asked if we could return the phones to be repaired. They refused to even let me finish describing the problem. I then sked what they were going to do to fix the issue that they created. The Middle Eastern Gentleman became accusatory and ultimately hung up on me. Needless to say I disputed the charge on my Discover card. Let scam doc figure it out. The customer service at this place is horrible as there is only one person who actually speaks English properly. Be very wary of the store and its broken promises. Very disappointed and I will surely discourage others from wasting their time and money as I did. BE CAREFUL!!!

Ji
Review №28

Super nice folks!

Ki
Review №29

Great customer service! We had a wonderful experience. I would definitely go there again.

Fa
Review №30

My screen was cracked. In 15 minutes my phone looks brand new again. Excellent customer services and best prices around.

To
Review №31

Quick, easy, and priced right

Te
Review №32

Lovely service for great prices I was in and out within thirty minutes. Very friendly. Would highly recommend

Me
Review №33

This was the only place near me that fixes the Moto z2 play. Good pricing and fast. Had an issue the next day and brought it back. They were able to fix the problem and get my phone back to me quickly. I had a great experience with this place and the guy who worked on my phone did a wonderful job. I would definitely recommend coming here.

Da
Review №34

By far the best I would highly recommend them. Super quick service very reasonable price very knowledgeable. I will definitely be back for all of my future phone and iPad repairs

Pa
Review №35

Highly recommend CellDoc. For phone repair cases and overall cell phone problems. Great customer service and flexible pricing!!

Ge
Review №36

Very happy with my experience at Cell Doc today. They have their prices listed on the front desk so it was easy to know how much it was to fix my phone. Run around time was quick and easy.

S.
Review №37

Originally went to apple store in the mall--they would not fix my cracked screen for reasons you dont want to know so I found this place in the mall not wanting to waste more time. They fixed my screen--so far no issues--everything works great-its been about a month. There is a tiny tiny scratch that the man pointed out on the glass to me but I did not make him replace the screen again because it is hardly noticeable and does not bother me at all. At least he was honest enough to show it to me and ask if it was okay. The price was fair (he gave me $10 off standard price) and he was quick and pleasant and the phone is great. I would return if I had a cracked phone again. I have an iphone 6S that I needed the screen fixed for.

Bi
Review №38

Broke my IPhone 6 Plus that I use for work. Could not get an appointment with Apple for 5 days. Happened to walk by them on my way out and talked to them for a bit. Very profesional gentleman fixed my phone in about 25 minutes. Works as good as new. I was able to get the shattered screen repaired, protective glass screen installed and a new case for $20 less than Apple was going to charge me. Excellent customer service! Thanks guys!Updated: My son broke his phone again! I think have been to ser Murat about 10 times in the past few years. Still super happy with their great customer service and pricing. I also love how they fix the phones without an appointment while we are out shopping.

He
Review №39

Cell doc is the best place for all your cell phone needs. Very professional and fast service. 5 stars!!!

As
Review №40

Got screen replaced for our iphone 7 plus. The phone looks like new and very fast turnaround. Price is better than others in neighbourhood quoted. Very happy and highly recommended.

La
Review №41

Very quick repair, about $60 less than what Apple wanted to charge. Very happy with the service. Thank you Murae!

Cy
Review №42

Paid $100 and my phone started cracking all over the place within a few days (I got a new screen and the protector over it). The same thing happened to my husband and weve never dropped our phones or anything. Unfortunately, we were out of the country for weeks after getting it done, so we couldnt go back to try to settle the issue. Maybe it was an anomaly or the person who did it wasnt their best, but the quality of product did not match the price at all. Hate to leave a bad review since it looks like everyone else has had good luck, but just double check your phones for a couple days after getting the screens replaced. If Im ever back in NJ Ill try to make it in and talk to the employees.

Bl
Review №43

My note4 galaxy needed a screen repair and cell doc fixed in 1hour and for a great price!! Will definitely use them in the future for any repair. Extremly helpful and friendly staff.

Pa
Review №44

I got my phone fixed there two months ago. Bought the extra case and screen protector that was recommended. The first time i dropped my phone on kitchen floor the whole replacement screen and broke even with the case on. Feel like I wasted $145.

Di
Review №45

Although my screen was fixed perfectly, they damaged my speaker in the process. I now have no ringtone, no alarm, no notifications alerts and cannot play music. Emailed them with no response as well after paying $260 for the screen

Re
Review №46

Great service! My iPhone 7plus screen was cracked, so brought it in while shopping. My phone was ready within 45 minutes and they sold me a screen protector for a discounted price.

MU
Review №47

Awesome experience, and all the guys there super nice, they look out for their costumes and are super flexible and understanding. Would absolutely do business with them again!

Ki
Review №48

After replacing the broken screen of the iphone, the phone is having another problem were it continously restarts and is in that state of restarting with apple logo screen most of the time. We were asked to take a walk and come back. We have a strong feeling that this person must have replaced some original parts when he replaced the broken screen. This place is not trustworthy. Go to this place at your own risk. Even if you unfortunately have to go there then stay there during the process of repair.

Yo
Review №49

Priced well. Waited an hour but she was fixing another phone and let me know. Came back in an hour and my phone was done. Good service.

K
Review №50

Dropped my phone in water in the morning, it wasnt working, kept trying to reboot. So I took it to CellDoc in the evening. The gentleman at the store said there could be screen or battery damage and would only charge me if they needed to be replaced - he opened it up, dried it out and fixed it like nothing happened to it and for free!!!. It took him over 30 minutes to do this and he still didnt charge me. Where do you find service like that these days?

Ca
Review №51

Did a bomb @ss job at fixing my husbands phone. I mean he threw his phone against the wall with the otter box on and still managed to shatter the back of the phone and punched the camera lens out. Cell doc guy was able to completely refurbished it like its brand new!!!! Totally recommend for anyone to come here to get their phone fixed!!!!!!

Ri
Review №52

Took my partners phone here, fixed the battery and screen good as new for very inexpensive and very fast. Great bunch of people, would recommend.

Ja
Review №53

Fixed my screen fast and for a great price. Would recommend for anybody that needs their phone fix

Al
Review №54

I cracked my screen two times and they gladly fixed them. I recommend getting any phone fixed here! :)

Ja
Review №55

Excellent service, iphone is like new!! Highly recommend this store and Arda the manager is courteous and very friendly.

Ra
Review №56

Great Service, Danny has taken care of all my phone needs from accessories to multiple phone repairs.

Ye
Review №57

If I could give less stars I would horrible customer service horrible product way overpriced I would pay double just to not deal with the attitude that the manager at this place brands if youre getting the $40 screen protector And they say that every time the brakes though fix it for $10 its a Scam because that thing will break 3 times in a week so technically youre paying 60 before you realized how about of a product this is also both kiosks at the mall are owned by the same person just Avoid them both

Sa
Review №58

My advice is to get rid of your insurance and go here saved us 100s of $s very nice people and very fast

Ni
Review №59

Got my phone fixed from here and so happy that it now works and all my data wasn’t erased ! Thank you ! :-)

ar
Review №60

My phone was a year old. I broke the screen after the phone took a bad fall. I brought it to celldoc. The customer service was certainly nice, however, i paid $180 for a new screen . The replacement screen is of low quality. It is certainly not the Gorrila Glass screen that I had. It is also prone to double tapping, making navigation on the phone difficult. This however is not my chief complaint. My battery used to last 2 days. My phone is known for its battery life. Now my charge lasts a mear 2 hours. I believe that my battery was swapped out for a older one. Its honestly the only thing that makes sense.

Al
Review №61

Great prices and he knows how to properly put on a screen protector would 100% recommend

Ry
Review №62

Stopped in for my daughters phone with a broken glass screen. Although we deciding to go with a new phone rather than repair, the Cell doc was really kind and gave us a more than fair estimate to do the work.

Cy
Review №63

Very disappointed with the work they did. $300 and and 24 hours after, the screen stopped working and screen protector came completely off of the phone. When I brought the phone back to them, they claimed they had done the job properly and there was nothing they could do for. I took the phone to Verizon. In just one glance, the rep coups attest to the shottiness of their work. Too bad I cant add a pic to this review. Youre probably better off going to one of the kiosks in the middle of the mall.

Da
Review №64

Paid $80 to get screen repaired. Went on vacation the next day and phone wouldn’t stop dialing in my pocket or trying to unlock itself. Locked me out for 15 minuets multiple times. Had all sorts of issues trying to type and dial. My daughter broke her screen on vacation (some luck) and when we returned I regretfully returned to Cell Doc to see if they could fix my phone which he said he could. I figured I’d also give them a shot to fix my daughters phone, another $80. Well within 2 days my daughters phone wouldn’t do anything and mine kept locking me out and placing unwanted calls. Do to family emergency had to rush and get 2 new phones and wasted $160 at cell doc to have a pretty screen put on two phones that don’t work anymore.

ta
Review №65

Excellent customer service !! And work very quickly!! I highly recommend coming here. Thankyou !! :)

Gi
Review №66

The service was wonderful and the employees were very friendly. They were able to replace my destroyed iPad 2 screen when I thought all hope was lost

Jo
Review №67

Nice selection and easy to pick out phone cases. Nice guy at desk.

Vi
Review №68

AMAZING experience, fix my phone screen lightning fast, and best price around on this area!

Qu
Review №69

Affordable; helped my friend and I get our phones fixed and provided an array of cool cases and screen protectors for a great price. Highly recommended !

Ke
Review №70

I got this Otterbox case with the glitter in it. Now I can’t get it off that is RIDICULOUS😡😡

Va
Review №71

Guys at celldoc we’re very helpful, the job was done on time with no problems.

Sc
Review №72

Fast service and polite employees, it only took ten minutes and my phone was fixed

Ri
Review №73

They have fair prices and do good work

Be
Review №74

Fix work and good work and good pays and no place is better then here

Pe
Review №75

My phone screen was fixed in less than a half hour and it seems like a brand new phone. I’m more than happy with the service I received and will be returning if anything else happens to my phone any time soon.

La
Review №76

Did an amazing job, it was a great price and very fast . I definitely recommend this company

Al
Review №77

Morat was very nice and fair with the price. Quick service

As
Review №78

Perfectly fixed my phone now working like it was brand new

Br
Review №79

Got my iphone screen fixed here today. was fast & did a great job.

Ro
Review №80

Helped me fix my cracked phone...very helpful

Lo
Review №81

Stay Away!!!!Had my Iphone 6 screen replaced on 11/20 ... was sold a screen protector that was too small for the phone. After 6 days, I noticed a small crack in the bottom left corner of the screen ... and went back to the store to have the screen repaired under their 30 day guarantee. I was told they would not honor their guarantee ... as this must have been caused by physical abuse. There was absolutely no physical abuse ... the screen that they used had to be either defective, of terrible quality, or both.Stay away from this store at all costs!!!!!!!!!!!

An
Review №82

Absolute junk products. Purchased 2 cases wth Key Rings on it and they broke within a week. Young immature clerk refused to acknowledge the problem and referred to Best Buys store policies regarding returns. Clearly I purchased the product from them not Best Buy so it had no bearing on the situation. They have a No Exchange No refund policy written in marker on a piece of paper (so unprofessional).

Ke
Review №83

David was super helpful and gave me options pertaining to my repair. Will definitely recommend them for all your cell phone needs! Thanks David!

Ra
Review №84

GREAT Service. Fast and Friendly. Thank you!

Ju
Review №85

Very professional, and quick there price beat all the other cell phone repair stores in the area. KK was very friendly and did a great job.

La
Review №86

Fixed my iPhone 7 Plus did a great job & quick

Gi
Review №87

Loved the service! Fixed my screen fast and was very helpful!!

Do
Review №88

Today I went to this store and they fixed my screen, I really liked there service, they were fast and efficient and I would recommend this store to anyone.

Mi
Review №89

Awesome job in no time at all. Been here numerous times and will come back

ma
Review №90

Quick service! Great prices! Highly recommended!

Im
Review №91

The Technician so profesional and knowledgeble also honest.....,Eventhough we are not repair or buy something from them they alway nice and cool.

An
Review №92

They are quick and affordable .if u need ur phone fixed ,this is the place

Jo
Review №93

Reasonable prices. Quick and friendly service.

Th
Review №94

Great customer service, best repairs for the lowest price!

Ro
Review №95

20 minutes and a brand new iPhone 7 screen flawlessly installed

Jo
Review №96

Great, quick service, very helpful. Phone looks new! Thanks.

De
Review №97

They have a lot of good cases for iphonex!!, check them out

Ja
Review №98

Theres a big sign that says we buy broken phones. I tried asking for a price for Galaxy S7 with the cracked screen and the guy shook his head and said only iPhones. I asked him if they only resale iPhones and this guy replies I wouldnt buy any other phones. Then immediately start talking to the other workers in some other language... Pretty rude.I wasnt asking about his personal preference, and if they dont buy other brands just change the sign to say we only buy broken iPhones. Clearly their leader is an apple fan boy.

Al
Review №99

They make false promises to get ordered parts on time. Took my deposit with no receipt given told me part would arrive in 2 days I ended up waiting almost 3 wks.

Ba
Review №100

Quick Service and quality work. I did screen repair here for an iPad.

Information
3 Photos
100 Comments
4.4 Rating
  • Address:3710 U.S. 9, Freehold, NJ 07728, United States
  • Site:http://cell-doc.com/locations/cell-phone-repair-freehold-mall/
  • Phone:+1 732-804-4704
Categories
  • Computer repair service
  • Cell phone accessory store
  • Cell phone store
  • Phone repair service
  • Electronics repair shop
  • Mobile phone repair shop
  • Repair service
  • Screen repair service
Working hours
  • Monday:10am–9pm
  • Tuesday:10am–9pm
  • Wednesday:10am–9pm
  • Thursday:10am–9pm
  • Friday:11am–7pm
  • Saturday:10am–9pm
  • Sunday:10am–9pm
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