To Stephanie at the front desk, Claire, and Dr. Beard. Thank you so much for all that you have done for Biscuit. He was such a sweet and loving dog. You made him comfortable and did everything you possibly could for him. Thank you, thank you, thank you.

First time needing emergency services for one of our dogs. We arrived and the staff there was very caring to our dog and us. They were more attentive than some private vets I have been to in the past. I was very impressed to seeing we werent just another number, they actually cared.Thank you to the staff there!

The staff was great the night of our visit. The vet tech and Dr. Parsley were informative and helpful. We are so grateful for them. They saved our puppys life.

We waited 5 hours and decided to leave. We never had a doctor check up on our dog. We weren’t even assigned a room to stay in. We were the first to be there before they were busy. They gave the patients after us a room. I understand if a patient is badly injured, however some families who didn’t have pets in critical condition still had a room. Not sure if it’s because they’re white, but it felt pretty unfair that my family had to stay in the waiting room and never got checked up on. Also, THEY ONLY HAVE ONE DOCTOR. For an emergency clinic, you guys need to have multiple. My dog is still hurt.

After every emergency room around Richmond being full at 2 am, I made the drive to Fredericksburg. Thankfully the wait wasnt long at all. Everyone was very nice and explained things very clearly, like the diagnostic options, medications we were going home with. and what I should do to help my dog recover at home.

Friendly staff, fast and efficient care. My dog needed surgery and they took great care of her! Im so thankful for this place! I couldn’t get any other vets in the area to see her in a timely manner. It was also super convenient that they were open all night. I was there at 7 when they opened and my dog was being examined within 20 minutes. They were also quite thorough with her post-op instructions and walking me through the care she would need at home. I highly recommend!

Dr. Donahue was the absolute best. Her and the team went above and beyond to do everything they could to save our dog. They allowed us to visit her often. They all worked around the clock to provide the best care that I had ever seen. I wish there was more that I could do than say thank you. Thank you for everything.

VERY friendly and helpful receptionists! Although my first and last experience was not great. If you’re thinking about coming here, better bring sleepover stuff because the wait time is insane. Waited almost 2 hours before I finally decided to drive off and my poor sick rescue kitten was never seen… I’m praying she makes it to see another day

My primary vet had me take my 4 month old kitten here on Saturday due to an extremely high temperature. Everyone was great with us during the visit. Our little guy had to spend the night there but I was kept up to date with information from the vet. When we picked him up on Sunday evening they were very helpful and gave great discharge instructions. True there are long wait times here but it is just like a human ER, the most severe patients have to be treated first. I sat in the waiting room for an hour to pick up my kitten and watched the amount of sick animals coming in on a Sunday evening. I saw how caring the employees are here with every person that arrived. The employees here are wonderful and are working long hard shifts to provide the best care for the animals brought to them.

Thank you for being so kind, explaining everything in detail, and taking good care of my sweet June. I was so happy she could be seen right away. I also appreciate you all calling around to find her a cardiologist/neurologist the next day. You guys are the best! You were gentle and caring toward my cat and sensitive to the situation.

I brought my cat in to be evaluated by Dr. Au and she helped me understand all my options. The whole experience was very pleasant and informative. I appreciated the time spent to throughly go over everything. Everyone I dealt with throughout the entire process was lovely.

I appreciated being able to take my dog to the clinic without an appointment for an urgent matter. The wait was a little bit long, but i expected that. The front office staff, Erin and Sarah, were compassionate and patient. I was impressed watching how they handled me and the other pet parents who were waiting. The clinic was understaffed that day, but the staff who were there did a great job. The doctor was pleasant and thorough when she called to discuss my dogs issue with me.

My sweet girl Toni was diagnosed with cancer, and Dr Donahue has done a wonderful job keeping me informed on Toni throughout this whole process. Shes typically quick to respond to emails and its very clear just how much she cares for the pets she takes care of. I feel very lucky to have had her taking care of Toni, and Im very happy that she wants to be there the day of Tonis surgery. Shes made this as comfortable as possible for me and my family and I truly appreciate her. The attention and care brought to miss Toni throughout her multiple stays and visits, and continuous updates during those stays has made this process as easy as it can be.

Dog was stung by a hornet and swelled up badly and they said the were not able to see her. Referring me to over an hrs drive and said good luck. Will never recommend them. Definitely not not an emergency vet and only care for easy money

My dog was in pain and I took her to VVC. The staff was helpful and knowledgeable. We ended up waiting 5plus hours to get my dog seen by a vet and out of there. I understand they have to see the most critical first, but there has to be a better way to get others out in a more timely manner

Raven was seen quickly and we were provided a quick diagnosis. This is the second dog weve brought to this ER and both times received quick, professional service. They didnt charge me for the visit due to the simplicity of the diagnosis!

We have had to use your emergency services twice over the past few years and both times we felt very blessed that your practice was here to assist us in our times of need. Thanks ever so much and keep up the great work! Everyones kindness and compassion for animals shows and is deeply appreciated!!!

My dog needed care and I was told the wait would be 3 to 4 hours. I was okay with that. After they triaged my dog they I formed me that the expected wait time would now be 6 to 8 hours. After being told about the extended wait, I get a call an hour later. No message left so I call back. They said they just wanted to see if I left the parking lot. They have since taken my dog off the wait list. Not very pleased and I feel like we were brushed off. My dog still needs care.

Overall not a bad experience. We were there to get a consult from our other vet on surgery for our dog. They provided us some sound advice. Of course well use VVC if our dog does not any advanced surgical procedures.

This facility employs caring and compassionate staff that are very courteous and professional people. Our situation was a nightmare for us and our fur baby was rushed to the back immediately on arrival. The staff were handling a full patient load that night but still extended assistance to us in a calm, professional manner. They are always there for us when needed.

Reception and intake was very smooth and quick; Almost instant because the visit was for multiple bee stings even though signs of a reaction were minor. Quick response and service was started while we finished the registration paperwork. Clear discharge instructions were sent home with us.

Very busy clinic. Service was professional and thorough. Even though busy, doctor took sufficient time to diagnose and explain in detail the process for treatment and recovery. Fact sheet was given to support the ongoing conversations with doctor. My dog was feeling much better when he left the facility and was in good humor.

Dr. Au was amazing! She did an excellent job on my dogs surgery. She kept me updated every step of the way. The staff was very friendly. Im so glad that I took my dog, Seven, there!

The staff is awesome!! She is diabetic and has needed specialized care several times. We are always treated with care and compassion. I would highly recommend VVC.

They are a great emergency vet practice. They clearly set expectations upon entrance and communicated ongoing wait times. They showed tremendous kindness throughout my visit.

Clean, friendly and professional staff. Attentive. I appreciated their triage policy. Caring and explained things well

The Staff was wonderful! They were very professional and patient with our questions. The hospital was very busy but they never made us feel as if our pet was any less important than others. Their Care and concern for my pet was evident.

Friendly staff, clean environment, great care received. I appreciated The comprehensive updates I received when I called as well as the detailed medical record. The staff was also very upfront and honest about the expected cost of care. I know my dog was well cared for and it was a trauma free experience for him as he was eager to go back inside at our follow up visit.

Loved our first visit with Sam for rehab and I am looking forward to Claras rehab recovery! Really loved being able to book all of her future appointments before leaving!

The wait was extremely long, but we understand with emergencies, that is inevitable. The staff and the Dr. that took care of Benji were very friendly and helpful, and he is doing much better now. Would definitely recommend coming here to get great care for your pets.

I arrived at 8 pm, left at 12:10 am. I waited for a long time only for the vet to do nothing for my pet but tell me to keep an eye on her and monitor her. When I tried to show them that she was still having mucus and breathing issues they sorta blew it off. I understand that there were some animals with worse issues, but I felt like they sort of rushed through my pet. Besides that, the staff was very nice while I was there however and it is obvious that they are doing their best under stress.

Were so grateful to have such excellent care for Tanks surgical needs right here in Fredericksburg! We especially appreciated their understanding and kindness towards Tank and us.

I brought my dog here a few nights ago for reduced mobility and pain after having a cast put on his leg 5 days prior for presumed fracture. I expressed concerns that he seemed to be getting worse, and was no longer able to get outside to potty. I waited SIX hours after being one of the 1st to check in. I was told your dog is the most stable pet here, you are welcome to leave. I was even admonished by a girl at the front desk for discussing my wait time with another customer, and again told I could leave if I was unhappy. They gave him a shot of methadone, and they said he was probably just sore from the weight of the cast. He was so drugged I couldnt get him out of the car, and he had to be carried inside. The next morning he was still in the same place, and absolutely refused to go outside. Finally that evening, after he hadnt peed in over 24 hours, I took the cast off, because I loathed returning to this ER. Once it was off, he was moving around better, and I was able to get him outside. Today we followed up with his vet to come up with a new plan. He has an infection in his elbow. I am livid that this ER didnt do more for my dog, I am a Nurse Practitioner, and the 1st rule is ALWAYS LISTEN TO THE PARENT. Instead I was blown off and made to feel like a worry wart. I will never return to this clinic.Update 7/1: I had to say goodbye to my pup today because he had actually had cancer. Shame on the staff for not listening to my concerns that something else was going on. This is exactly what I was worried about :-(

This place is great. They were very good to our kittens and helped us in every way they could. I cant recommend this place enough.

So happy with the whole team there. You guys took great care of my boy. The great communication and caring of the staff was top notch.

Very nice people from front to finish. Dr Paisley saw Bella and was wonderful. Spent ample time with her patients even on a busy shift. They provided excellent love and care to our babies. I was very impressed with the whole experience. Keep up the great work!!

Great care and understanding from staff and front office. Everyone there, especially Samantha in Therapy and surgeon Dr. Au, are professional, clear in their descriptions, wonderful and caring. They treat your pet as if dog was their own.

Im grateful that they saved our 4 legged child. But they are extremely under staffed & it was frustrating to see the staff struggling to assist customers due to this issue. And unfortunately it made things uncomfortable for all of those to witness. It was difficult to see staff talking about other customers to staff or those waiting to be seen. I understand that emergencies will come 1st. What was upsetting was hearing staff speaking about what was/wasnt emergencies amongst others. There are ways to share what is considered top emergency w/o belittling pet owners who love their fur babies and are willing to pay high cost to help them. I would call to check in on status of my fur baby & be left on hold for 30 minutes. I feel for the cost of their services they should have called with daily updates. After witnessing firsthand such events as detailed I dont know that I could in good faith recommend their facility to others. I say this having experienced another hospital in the Richmond area. My ability to compare my experience with 2 situations & 2 different emergency services made it possible to give a true comparison of my visit. I understand in our current new normal of the Covid19 nightmare it adds to the pressure to serve the public. What I cant overlook is the treatment of their customers and how they were talked to. It was tough to witness. It was hard to sit silence watching this horrific behavior of their staff.

I took my dog here after he unexpectedly passed away and they were so kind and compassionate. It was just what I needed to help me get through that difficult time.

Very professional staff. I found the sheer number of pets coming in a bit overwhelming. Many of them were obviously in very bad shape. The staff was calm, performing triage and seemed to adapt quickly to each crisis. Your staff understood that we knew why our dog had a seizure and that we just wanted medical support to get him home and to our vet without further seizures.

Recently took my bulldog here in the middle of the night for an emergency. They were great! Can’t say enough about how well they handled his issue. Wish they were open during the day , I’d switch vets!!

I had a wonderful experience and my cat is doing great - I really think the care received at the center saved his life. All the treatment options presented were explained carefully by the doctor and the care was extremely affordable. The Doctor took time with me and allowed me the time to talk to my husband and make decisions, and I didnt feel rushed at all. The wait time was a little long but it was a holiday/Sunday and its an ER vet, so I expected it and just tried to be patient. I would definitely go back if I ever needed to seek emergency vet care.

Arrived at 730pm on a Tuesday for my dog. Signed in and were told there are 4 animals ahead of us barring no others show up with a higher precedent emergency. At 830pm the vet tech evaluated our dog and they couldnt give a time to be seen and said theres 1 vet and 2 techs on duty and were trying to get another vet to come in. At 10pm we inquired and were told they were clearing rooms and 1 animal was ahead of us and would be in shortly. At 11pm we inquired again and were told there are 1-2 animals ahead of us with no time frame. We left at 1115pm to drive home. At 1215am they called us to say we were ready to be seen...well just comfort our dog until he can be seen by our regular vet first thing tomorrow morning. Do not recommend their services due to their poor planning, communication and short staff.

Everyone seemed very caring about my cat and was very thorough with their questions, examination, and information provided. Dr. Au was very nice and explained things in an easy-to-understand way. Everyone there seems to genuinely care about the animals.

Everyone was friendly and knowledgeable. Dinah was given loving care during her visit. Dinah was in good hands!

This office makes very difficult situations easier to deal with. The staff is outstanding, especially when the customers are less than. I hope you never need them, but if you do they have my highest recommendations.

Absolutely amazing and kind people. We were so worried about our dog we took her here to be seen, prepared for the worst but hoping for the best. I explained to the receptionist what was happening and she went and spoke to the doctor for us before even checking us in. She gave us advise that came straight from the doctor and felt that it wasn’t necessary for our dog to be seen. She calmed me down so much! I feel so relieved with how kind the staff is. They truly could’ve taken advantage of us and they didn’t. I am so thankful for you all!

We were helped right away, made aware of the costs immediately and felt like everyone genuinely cared for Leo and what he was going through. We appreciated The time the doctor spent with us answering questions and explaining all possible scenarios despite how busy they were.

The doctor that we had was so wonderful when I had to put my baby Joel down. He took time to explain things and to help me understand what was coming. They let me hold him until it was time. The nurses were great as well. I got his paw print and some final pictures. It was a sad night but I felt like they cared so much. Thank you everyone!

They were absolutely amazing and took the best care of my baby girl! They kept me updated on her status very often and I felt very good about leaving her there overnight The communication that was never ending

They were able to help my pet when no one else was open. Im grateful they were there. The staff were very clear about fees, treatment and wait. Its an emergency center and theres a lot of things going on. I didnt once feel like they didnt have things under control.

I am very impressed with the medical staff at VVC. They were able to diagnose the cause of my dog’s severe anemia and initiate corrective measures. Im very happy with the results — they literally saved his life.

Last night our regular vet was long closed and referred us to VA Vet Center. Our 15 year old lab was having seizures and wasnt doing well. We knew we had to put her down. They stabilized our pal and discussed all options with the greatest amount of compassion. Every staff member there was genuine and kind. Even with her peeing all over the floor. No inconvenience. The staff did a wonderful job and we are thankful for their kindness and patience during the event. Thank you!

Ive used VVC twice now. Once for a dog with cancer and another for a TECA consult. The Vets are amazing, taking time to talk and help with diagnosis. Ill be back, as I only adopt senior dogs and they take special care. Thank you VVC.

The whole team at Virginia Veterinary Center showed compassion and concern for our pet’s needs for his critical care. Dr. Donahue was very knowledgeable and communicated with us frequently.

DO NOT TAKE YOUR DOG HERE! Your dog has a high chance of losing his life. They need more training and do not know what they are doing! Many dogs have died from complications at this center. Vet here needs his license revoked.

Specifically told them what they could and could not do based on estimate they gave me. Then they did and charged me for extra services I specifically said no too.Initial evaluation doesnt even pay for blood pressure check? Which takes 1 minute and they charge over $30 for!This place is a scam and a rip off. DO NOT USE THIS PLACE IF YOU VALUE YOUR MONEY! $70 FOR 21 CODINE TABLETS!ABSURD. Then when you tell them you didnt ask for this service or that their response is oh sorry.Never again! Do NOT RECOMMENDEdited: a week and a half and this vet STILL has not submitted needed information to my pets regular vet to whether he requires surgery or not. Her staff said it requires ANOTHER VISIT (more money) before she can answer that question AND in over a week, has NOT returned my vets repeat calls/messages. I will be contacting the BBB as well as Veterinary licensing board!

Very unprofessional. They use scare tactics to upsell services at a premium that cost half the price elsewhere. When you try to decline services they kick you out of the building holding your pet ransom until you agree to their payment plan.These people prey on your love for your pet and only care about whats in your wallet.$500 later they only confirm what you already knew and dont even try to treat the problem unless you cough up more $$$.

Staff and facility were precisely on point with our pets care and needs. The Staff of professionals was dedicated and concise in their care

Our puppy ended up contracting Parvo from her breeder. She was declining quickly one night and VVC was the only hospital that was accepting patients that night. We made the long drive and called to start the check-in process. The folks at the front were so kind and made a stressful night easier to navigate. I told them I suspected Parvo, so they did her vitals and test in our car. When she came back positive, the vet called and gave a prognosis of 50-50 as what she usually tells patients, but assured that most times outcomes are way better especially since we brought her in early. I was a wreck, but a staff member came out in protective gear and gently picked my baby up. She stayed overnight and was discharged the next day as she appeared to be fine to both the staff and me.Within the first few hours of us being home she began to decline again. She was going through the normal phase of Parvo where it gets really bad before their immune system kicks in. We had her re-admitted and they suggested a few days stay to watch her and give supportive care. I was able to call at any point to check in on her and was given many updates when a vet was available and not attending to an emergency. The vets gave me very detailed explanations of costs and procedures with recommendations that made sense. After a total of 5 days, we had our baby back and on the way to recovery. Our little baby beat Parvo and we have VCC and my puppy’s tenacity to thank.I can’t thank all the staff enough. I remember when I had to bring her back in the second time there an older man behind the counter who recognized that we were just there. After explaining everything he expressed his condolences and said “people like you make this job worthwhile. I can really tell you care about your pup and want to save her”. I had to keep myself from crying, but I really appreciated the compassion at that moment.While this hospital is a bit of a drive for us (which they also considered as part of my dogs care plan), it’s worth it knowing my puppy will be taken care of with the same level of attention I give her. at the sameIt is expensive but the vet is expensive in general. I suggest all pet owners get insurance for their babies to cover these types of costs. All of her treatments, meds, etc came to about $10K but with insurance we got 90% of it back.

We were so lucky to find Virginia Veterinary Centers and your team of Dr. Austin, Sam, Kelia, Abby, Ashley, and many others. You gave outstanding, compassionate care and rehab to our senior dog with many health problems when he needed it most and took the time to talk with us and answer our questions so that we understood how to help with his care. You all show amazing grace under pressure, and it was such a comfort to us to know that our dog was in good hands and with people who cared about him. When the time came that he could no longer go on comfortably, you gave him a peaceful, compassionate passing surrounded by friends. You all made a huge difference in our lives at a difficult time, and we are truly grateful. You took the time to listen to our questions and ask if there is anything else we wanted to ask or talk about. We never felt rushed or like we were just the next people in line to check out. You always treated our dog, and us, as if we were the top priority. Thank you.

They provided great care for my EB, even spoiled him! After his surgery, they were very detailed with all the information I needed to know. I appreciated how he was treated like family, not just like a patient.

Super friendly staff and very helpful our dog was back to normal within 24 hours after our visit with you guys The attention to detail

The staff at VVC (Samantha Blake and team) has always taken fantastic care of our Bella for physical therapy we are so greatful that they help with her weak back and keep her moving at her old age.Thank you all for everything!

My daughter brought her cat, who had gotten her paw ripped off accidentally getting it caught in the fence, to the Virginia Veterinary center the other day. They took her back and told my daughter they needed to keep her overnight. When she came back to get her the next day, she was told that Jim, that’s the cats name, needed her leg amputated but she was about to have kittens any day so they couldnt do it that day. They bandaged up the paw and gave her medication and told my daughter to bring Jim back in a couple of days to change the bandage. My daughter was charged $2000!!!! No operation yet. A couple days later my daughter brought Jim back, and was told they were going to have to sedate her to replace the bandages and it was gonna cost another $200. She said that was too much and asked if they could just refill the prescription and she would take her somewhere else. Then she was told she would be charged $50 for a visit before they could refill the prescription. They didn’t care about Jim, or the pain she was in, it was more important to get more money out of my daughter. She actually walked out and then looked for another place to take Jim. St. Francis had an appointment so she took Jim There. They were amazing. They examined Jim, replaced the bandage, without sedation, gave her new medication, all for $150, which of course included the office visit since they had never seen Jim before. She was told that they could do the operation for $2000, which Virginia Veterinary center was gonna charge $6000, but since Jim was a stray there was a place that was a lot less expensive, and they would help her get the appointment. It is now only gonna cost $800. Oh and when my daughter brought Jim back to St. Francis again for another bandage change, it only cost her $20. St. Francis has been so helpful and caring, I can’t say the same for Virginia Veterinary Center. They care more about the money. The emergency visit is kind of understandable but after that, they weren’t even trying to be understanding or wanting to help my daughter. I would never send anyone there.

Unfortunately my sweet dog passed away, but this clinic was so kind and caring. I’m forever thankful for the staff and their support

My fiance is a truck driver who brought our 2 kitties on the road with him. He was the driver of the truck who closed down I95 when his truck caught on fire. Luckily, he and our kitties made it out alive. Smokey and Bandit (our fur babies) were taken to their emergency vet where they were treated for their injuries. The staff were absolutely amazing to not only our furbies, but also to us. I thank them and everyone else involved to making sure all 3 of our boys made it home.

I cannot express how grateful I am to this hospital. Most recently last week, you saved my dogs life by treating him intensely for a heat exhaustion and then related pneumonia.

Everyone was awesome and truly showed that they cared about my dog. I thank you so much for the time and patience. The doctor was confident is all of her words and that really meant alot. Thank you all, you were fantastic.

Went there for my precious dog bella ( Siberian huskey) that got attacked, and had seriously bad infection in her wounds. When we brought her there right when they opened (one of the first people there). they made us wait for four hours until someone came to our vehicle to see how bad of shape she was in and helped carried her in. They did a great job of cleaning her wounds and gave her some antibiotics. The reason for the 3 stars and not 5 is because the staff was rude, and i felt like i was being priced gouged off my emotions!!

Best vet experience I’ve had….

I came in with an emergency and they were very prompt, professional and compassionate. That they did not waste my time or their energy by trying to do unneeded procedures on what turned out to be to late for my dog. My Daisy was already gone but they at least confirmed that and made the effort.

It’s been years and I still remember how poorly my cat and I were treated there. Stay away!!

I made an appointment for my sweet little boy to have an ultrasound done. A recommendation by his primary doctor. When I got to the center, Dr. Austin had her consultation with me about my little boy. Within five minutes shes telling me I should take my little boy off his heart medicine and she may need to sedate him during the ultrasound. WHAT? Dr. Austin had only seen my sweet baby for the first time and only had recent medical records of his. I wish I had listened to my gut, and left the center with my sweet baby. I decided to get the ultrasound, thinking it would benefit my baby.I was told it would be a couple hours. This was around 11am. Three hours later I entered the center and asked about my baby. I was told by the receptionist I would have to come back at 6pm. It took several attempts of being persistent and on the verge of calling the police to get my sweet baby. I explained he hasnt eaten since the night before and he needs his medication. I finally got him and we went home. The next morning he was non- responsive, wouldnt eat or drink. I realize this can be common with some medical procedures, but not with an ultrasound. My sweet baby got worse. When I called the center to ask Dr. Austin if she had given my baby anything during the ultrasound, her comment to me was, if you have a concern about your dog, then take him to his primary doctor. She didnt ask what was wrong with him. I did take my baby to his Doctor . They couldnt understand why he was so non-responsive,weak, and limp. The doctor did what she could. My sweet baby died the next morning. I will never know what happened to him at that center. I can only tell my story.My husband and I have asked for an investigation to be done, in hopes to find some answers. We spoke to Ashley, who said, It would be a couple of days for the office in Richmond to do the investigation. That was on the 19th of April. Its now the 29th of April. My husband and I have made several attempts to call and get answers, but we get told each time, it will be a couple more days. I dont know if well ever find out what happened to our sweet boy??

VVC has always been there for us from rescuing a German Shephard that was hit by a car (and we ended up keeping) to taking care of our Yorkies that we have had for years. EVERYTHING about VVC is AWESOME...keep doing what you are doing...you truly CARE

Awesome job!! How compassionate the staff was. My Chesty was really sick, and the treated him like he was their family member. Thank you so much for being there for us.

This is the most poorly managed clinic I have ever seen. On a Saturday they have 1 veterinarian working with several dogs in critical care. Instead of telling us they couldnt see us we got a 2 minute exam of our dog, paid 200+ dollars and left with no answers and the staff could of cared less. Additionally, another patient whose dog had JUST got operated on by this same clinic came in per their recommendation because the dog as throwing up and got 0 empathy or assistance. This is such a poorly run place with absolutely A-holes working the front desk. Literally every vet or animal hospital in the area refers people here and they have 1 doctor working on a Saturday? We ended up driving to the Virginia Beach area to find an open vet center where we could be seen and on the way back we got a call saying “your prescriptions are ready and you paid on the low end of our estimate so when can you come pay the remain balance”. All of this was for less that 5 minutes with the vet

My dog ate a whole diaper. Diapers are very dangerous to dogs and would have likely caused an obstruction in the intestine or stomach which could be fatal if not treated right away. I waited for 2.5 hours before a doctor looked at him, which is fine, I understand there are traumas and animals that need to be kept stabilized. But the doctor looked at my dog for EXACTLY two minutes. 7:22 om - 7:24 pm. They told me he was acting fine and recommended bulking his food to help it pass. They did not try to induce vomiting or do x rays. In fact, I was advised not to do x rays by the doctor because it would have been a waste of money.The next day I called another vet clinic for a second opinion. I was told to get an ultrasound/x ray done right away. I took my dog to a different emergency clinic in Manassas who did ultrasounds and x-rays. They were able to induce vomiting and he was able to puke up almost all of the diaper before it caused any damage in his stomach and intestines and ultimately helped him avoid an invasive surgery and other health complications.These were all pro-active medical approaches that should have taken place at the Virginia Veterinary Center 36 hours earlier. I understand ERs get busy, but I do not believe that is a good enough excuse to neglect proper medical care, or at least a referral to another clinic if you do not have time to properly treat a pet.

We have use Virginia Veterinary Center several times; each visit has been a very good experience! The staff & doctors are all very knowledgeable, extremely nice & genuinely concerned about our pets well being.

Staff is friendly and great with explaining what can be the causes for your visit.

Had to bring my cat here for a urinary blockage. The vet and all of the staff are incredibly caring and helpful. They dont make you feel rushed and they answer all of your questions regarding your pets plan for care. The prices are expected for an emergency room and the staff give an estimate before treatment begins.

This veterinary office was awesome and instrumental in the care of my 2 kitties following a vehicle crash all 3 of us were involved in. My deepest thanks goes out to this vet and everyone involved in the response to my situation including the Spotsylvania County Sheriffs Dept. who transported Smokey and Bandit to get medical care. I cant say it enough how great everyone was to Smokey and Bandit!

My nearly 17 year old Chihuahua named Simba developed a massive growth in his abdomen. I was referred to a surgeon, Dr. Jennifer Au, at VA Veterinary Centers in Central Park (Fredericksburg). She performed abdominal surgery with splenectomy on June 9, 2021. She removed the massive growth, Simbas spleen, and a growth on his liver and another in his intestines. The surgery took 2 hours. Despite Simbas advanced age and significant heart murmur, he survived the operation and is recovering nicely. I had a problem with a front desk employee who was rude, unprofessional and overcharged me for services, but that was resolved when I submitted a complaint to her supervisor. The growth that was removed from Simbas intestines was identified as cancerous and Im awaiting the analysis of the specific type so that I can decide how to proceed. Overall, I found Dr. Au to be an excellent surgeon with a wonderful bedside manner. She called me on her day off to check on Simba. She truly cares for animals and people.

Great care of my cat. Observed great care of a family who lost their pet. Clear directions and explanations.

We have used VVC for multiple items to include surgery and an emergency visit. They are fantastic. They have taken excellent care of my pets.

This is the only place I would take my pets. Staff and Dr Au are extremely caring.

They were awesome with my dog and I was very happy with their decisions. I was also happy that they let me in the building which most vets dont It made a world of difference The staff and the quickness were amazing

A box fell on my dog. I waited for her to be seen for 30 minutes. That was fine. They had her back for about 10 minutes this was a little after 9pm. They brought her out and said she was in pain but nothing appeared to be broken. They asked if I would like them to give her a shot of pain medicine. Of course I said yes. So back, in the back the go. They brought her out and said the doctor would be with me shortly. It is now 2 minutes until 11. I still haven’t seen the doctor

The staff was professional and showed much compassion to us during our time spent in the office and following up with us via telephone. The compassion you showed us was wonderful.

Expensive but you can trust that your pet is in good hands. We appreciate Sam Blake and Dr. Jennifer Au and the staff for treating Milo with care.

The most Professional Staff of Veterinarians and Veterinary Technicians, I have ever seen. They saved my dogs life. He went into a cluster of seizures, and they met me at the door to take him back and treat him immediately. I didnt even call to let them know the situation was even occurring, but their quick attention to detail at the time of my arrival, saved Peppers life.

Non friendly staff. Waited for 3 hours and still was not seen seen. Asked to go ahead and discharge my dog and took another hour. Unorganized. They do not care about seeing patients or their families.

The wait was long, but It is 24 hour emergency care that I can trust. I got a thorough explanation and options to choose from. Communication was clear.

My 3 year old pitbull developed severe life threatening Pyometra symptoms at 2:00AM & my husband rushed her to this emergency vet. All the nurses were kind, caring and personable. They kept in constant contact with my husband and myself.My pup had to undergo emergency surgery that same morning. When we got the update that she was out of surgery, we were told that she was being taking care of and monitored in the critical care unit. The nurses were patient and informative when I called frequently with questions and for updates.When my dog was released, they provided detailed discharge instructions and advised that I could call with any questions, which I of course did. Each time I called, the nurses, again, were professional, kind, patient and very informative.The doctors and staff at VVC in Central Park saved my pups life. We are so thankful and appreciative. I hope I never have to, but I would 100% bring my pets here again if I needed to. Thank you!

Wonderful staff! wonderful doctors!

Great staff that truly care about the well being of your pet. Doctors take the time to explain everything in detail.

My cat would have passed away much morePeacefully after a vicious dog fight if I had taken him somewhere else to treat an actual EMERGENCY outside of vet hours. traumatizing experience.

Wonderful experience. During this Covid Crisis, I was allowed in with my OzzyKat. Less stressful for us both.

My family and I would like to thank the ladies who showed compassion while we needed to say our final goodbye to our beautiful boxer, 12 yr old boy Sarge. I believe I spoke to Ashley on the phone to discuss what we decided to do.She explained everything. Once we arrived, these ladies gave us a private room and alot of time to let our Baby go. Many thanks to the Veterinarian who spoke so softly, and showed empathy throughout this heartbreaking process. Thank you again.

We brought our beloved German Shorthair to the clinic with acute breathing problems the evening of January 25th. We were seen right away and it was determined that she had congestive heart failure. With her age and other extenuating health issues, we decided to let her die in peace. The Dr. and staff were just wonderful and caring to both our pet and us. We really appreciated the compassion that we saw given to our Heidi.