This was the easiest, most efficient car buying experience I have had. The staff went out of their way to be courteous, nobody tried to pressure us into making a purchase, and the entire process of test driving three cars and completing our purchase only took 4 hours. We went home with the car that day. That has never happened in the past.

This was the first car buying experience that did not elicit anxiety. Everyone at the dealership was great!! Very personable and friendly. I felt like I was buying a car from a friend. I would definitely recommend this dealership!!!

If I could give a 0 star review I would!! I went into this location Wednesday night looking to purchase a vehicle as well as trade in a vehicle. The salesman found the exact vehicle I was looking for in the back lot. After looking over the vehicle and getting some information it was too late for a test drive. Completely understandable. I was told there would be a 24 hour hold and I said I was going to come in the next day which I did. I talked with a new sales man and had my buyers order from the previous night. I test drove the vehicle and wanted to proceed with purchasing. The gentleman walks away to talk with a manger.... it turns out the vehicle they let me test drive WAS A TRANSFER FROM ANOTHER STORE AND A CUSTOMER HAD ALREADY PURCHASED THE CAR!!!! I was told that carmax would compensate the shipping fees for the same vehicle at another location and I was getting happier. After we had found one I liked I asked how long shipping would be and he said I cant make any promises. Again understood because of COVID. So then I asked him would I still be eligible for my trade at the price it was already appraised at. He said no. Even though after I go through with the transfer its a done deal. So I walked away and that was the last time you will ever see me in a CARMAX. How can you not know what vehicles are for sale and whats already purchased?!?!?! I am sorry to the customer that watched me test drive their vehicle right in front of them!

Tom Cassera, great salesman, great services, got me into a car in under four hours ! Highly recommended! Check them out ! Fredrick, Md. Great ride up! 👌

I just sold my car there.Pros:-They offered a decent price for my car, their check cleared, and Ill never have to think of that old car again.-Their lounge was fairly decnet and covid friendlyCons :-Youll notice the lounge because youll likely be sitting in it for a long time. After scheduling an appointment, the inital intake was nice, but waiting for the appriasing took forever and it took even longer to get someones attention that the appraisal was complete.

We came into CarMax with an online offer and we’re very upfront with the lady at the desk - providing her with the offer, our payoff, and additional information she needed. Then the wait. When the appraised value came back we asked why it was off by almost $2k and the lady said she didn’t know that we had an online offer. The overall process completed but we waited WAY longer than everyone around us as well as the people that came in right in front of us to the point where there was a shift change and the young man that came onto his shift had to pick up everything and turned it around for us very quickly. The online offer was ultimately accepted, which we appreciate, but the amount of time we waited without any update or communication about what to expect next was unacceptable. Overall time to complete our transaction was 3 hrs and I’d say that was 2 hrs too long.

Ive purchased a car from Carmax before. It was relatively smooth, the only hiccup came when I tried to pay my down payment. I had to jump thru a few hoops with my bank because Carmax do not accept credit cards, only debit and checks. I havent used checks in about 20 years LOL! Even still it was a success and I drove off happy.

Excellent service. Quick and easy process. Walked out with a check the same day, for more than my original online quote.

I would recommend to at least go and have word with Carmax staff if youre considering buying a car. I bet they will never disappoint. I had great experience buying 2 cars from them and they are phenomenal

Absolutely fantastic experience working with Tom! When the car I originally planned on buying turned out to be too expensive he found a cheaper alternative that I ended up liking even better. Everyone down to the woman from the business office were friendly, easy to work with, and explained everything in detail.Unfortunately I had to return the car due to financial issues and the return process was made super easy. Josh(sales manager) and Sunny(business office) didnt treated me any different returning the car than when I purchased it.I will 100% come back to buy another car when I can afford one.

Vehicles on about 1/2 the lot said this car not for sale now. The salesman said that cause they are ready for sale from CarMax stand point but MD has not yet provided the title. Salesman was nice enough and friendly. We were just strolling around looking, liked no pressure from anyone and there were lots of folks strolling around looking. The cars are still too expensive, prices went way up once COVID restrictions were lifted even on used cars.

Purchased a car from them two months ago and I still have no idea when Ill receive the title or registration – despite numerous attempts to follow-up with the locations business office. The few times Ive got someone on the phone theyve come off as nice, but they don’t actually seem to care or have any sense of urgency.

Fast, friendly, efficient service and loved Annie Rodriguez at the Frederick location. She definitely made my experience extra special. Definitely deserves recognition for it. She stayed calm and collected during a very busy and stressful situation with another customer while I was waiting.

Rick and Corey are the best, they explained to me a detail all my doubts, and they were tracking shortly all the progress taking care the minimum detail of it. It was a very good experience buying a car with Carmax!

Fantastic service, fantastic buying system and the national transfer ability was quick and easy. Third car we’ve bought from CarMax, highly recommend!

Seamless experience. Very attentive Sales team. Kevin was great from start to finish!! Attended to all of our questions/concerns after the sale as well. Highly recommend!!

Kevin G Caswell and the G is for GOING PLACES! Amazing customer service, went above and beyond to put me in the vehicle I wanted. Thank you so much. I highly recommend CarMax in Fredrick. And working with Janet was a great pleasure also. Thank you both.

Dont waste your time absolute joke if your trying to sell off your vehicle thats brand new with only 3000 miles

My experience at CarMax was excellent. The manager and stuff was very friendly and polite. I would buy car again at this location.

GO SEE VINCE he is the best!!! Whatever your budget, he will take care of you. God Bless

Don was great. He walked us through buying our car. It was so smooth. We were in and out in no time. There were 2 minor things we saw. Jessica and Kayla, in Service, took care of everything. They fixed the issues without questioning us. I would recommend anyone looking for a car to visit Carmax in Frederick.

Moe went out of his way to make sure we were taken care of. Overall very enjoyable experience selling my car and dealing with everyone there. Would recommend this place.

I bought my toyota camry today, had a wonderful experience for my first time here! Sade was very nice, and made the car buying process less stressful. she communicated everything very well and was transparent about pricing and what was best for me. she was so bubbly and had a great attitude! would definitely recommend coming here for your next car

It was the easiest car buying experience I’ve ever had. Great customer service, they even stayed well past closing to make sure I was taken care of even when I was swapping out the car I originally purchased for another one.

Received a geat price for selling my car. Great friendly staff and even provided a ride back home

My personal opinion, from my personal experience. Go to Carvana to sell your car! They offer an upfront, accurate initial offer, and make selling your vehicle super easy! I took my 2016 Ford Escape to Carmax, classic “bait and switch” technique…offered $8800, yet went down to $6500 (stating my transmission was having issues)…LIES! I bet because Ford escapes are known to have those types of issues they just assume they can add that to reduce their final offer…but little did they know I just had my transmission rebuilt in March (not used junk yard transmission…actually rebuilt) at a proper shop that’s been in Frederick over 40 years, that comes with a 3yr/50,000 mile warranty {2.5 years/44k miles left to go on warranty, AND I’ve had no issues with my transmission over the last 6 months since it was rebuilt}. Also, when I had it appraised at two other companies just to see what their offers would be, not once were any transmission issues brought up with regard to my car’s value…that’s how I know Carmax was being deceitful, why didn’t either two of the other companies who appraised my vehicle mention that as a determining factor? Carvana didn’t bait and switch, they gave accurate initial offer, upheld it, and even made it easy by coming to pick up vehicle as opposed to me having to take it to them. I do not recommend you waste your time with Carmax, sell to Carvana for the max then take that check to buy a car…don’t let Carmax EXTRA lowball you through a system already rigged to low ball and take advantage of people.

The experience at Carmax in Frederick is amazing. John H. was our salesman and sold us 2 cars in a week! We have now purchased 4 cars from Carmax in Frederick and will continue to go to them.

Bought a Subaru Outback in July (got plate immediately), but salesman/service team said nothing about the car being part of an oil consumption defect class action suit. Returned it without much hassle, and purchased another newer Outback a week later...and Im still waiting on my plate/registration (over 45 days). On my second temp tag and no one in Biz Office seems to care or know where my tags are. DMV says Carmax should provide a tracking number to trace the transaction...but generally no one answers calls and when they do they dont have a clue. Customer service seems to end after you sign the bottom line. UPDATE: they sent my registration to the wrong state! Holy moly.

Good service but they didnt have 3/4 cars we made an appointment to test drive.

What an amazing experience! Never been treated so nice at a dealership! Great prompt service! Everything went so smooth! My wife and daughter was outside with the puppy and they even allowed the puppy in! So courteous! Definitely recommend and will surely go back for my wife new vehicle! Thanks Carmax!!

Salesman was great, paper work was good except the person doing the title and tag transfer said he couldnt finish transfer of tags and we could go to DMV and they would finish it. But they cant he and Im still waiting for a title # so it can be done.

Our representative was very helpful and walking us through the paperwork process. Everyone was very pleasant and kind and helpful from the check in people to the appraiser to the financial person. We were extremely pleased.

I had the best experience. Thomas was helpful and knowledgeable. He was not pushy at all and made my experience very easy!

They didn’t have the car I wanted but it was at the Gaithersburg shop so they went to the next level and placed a hold on it, called ahead for me and made sure that they would take care of us when we got there! Awesome customer service!

Easy-Peazy! Just as advertised. Easy, no pressure estimate of my cars’ worth. We returned three days later and they purchased the car!

Ive bought vehicles before from other Carmax locations, and am normally very happy with the level of customer service carmax provides. Unfortunately the Frederick, MD location has really fallen short in their customer service. The gentleman selling the vehicle took over 6 hours to sell us the car we had reserved before walk-in. Additionally, I have now gone through three sets of temporary tags, and the Frederick location has still not completed my tag transfer with the DC DMV. I have had to follow-up for months about this issue, am always promised a call back with an update, but no one ever calls. While I might be willing to buy another vehicle from carmax, I will not be returning to the Frederick location for any future vehicle purchases.

The experience was poor. I had completed an online appraisal and was satisfied with the dollar amount presented, it was more than other appraised amounts received. I went into the Frederick, MD location to complete the selling of my vehicle. It didnt take that long for one of the buyers to complete the physical inspection of the vehicle. Afterwards is when the issues arose. I suspect they had forgotten about me. Individuals who arrived after me, had come ang gone with payment in hand. I was told it shouldnt be long, despite see on the monitor my offer had been ready for hours at this point. Eventually, a someone in the business office was able to expedite things. However, he informed be the appraisal was a couple of thousand less than the online one received. I questioned it, he stated I had listed options that were not present. I refuted the statement and indicated they are clearly evident on the dash. No one ever put eyes on my vehicle again, but they came back as if they were doing me a favor and honoring the online appraisal amount. I suspect they tried pulling a fast one on me, but back pedaled when I caught them. It took 4 hours from the time I walked in, to have the check in my hand.

Covid-19 era review. Getting the vehicle to the location was a problem, see more on that below. But our in-person experience here was as pleasant as buying a car can be! Low pressure and we were given plenty of time with the vehicle. Both the sales and checkout staff were friendly and easy to work with. Everyone was also respectful of mask-wearing, etc.Only complaint was that when we initially requested to have the vehicle delivered to the location, nobody called us when it arrived. Due to an error in the system, when I called the automated response said it was still in transit. After THREE WEEKS of waiting, I finally decided to get in touch with CarMax. The customer service agent at the central office looked into it and apologetically told me what happened. Our requested vehicle had subsequently been shipped elsewhere but this agent had it sent back to Frederick for us and tracked it to make sure it went through. Kudos to her for being on top of it.

Set aside at least 2hrs when buying or doing a trade in and try to do business during the week when its less busy. Super nice staff and the trade offers are very fair. Ashu was our salesman and made the transaction very smooth.

So, I bought a car here this past February (paid in cash). During purchasing, I paid a fee to have the title transfered to WV. A few weeks go by and the title I expected in the mail from WV DMV hadnt arrived, so I contact the DMV to make sure the mailing address is correct, giving them the title number I found on the temporary registration I got from CarMax. DMV says that title number doesnt exist, so I call CarMax to see whats up; they say theyre not sure and will have to look into it and give me a call. Over the course of the next several MONTHS (its now August and I still dont have the title) I repeatedly contacted CarMax for the status of the title, each time being told Id get a call back, and NEVER getting one. I would not recommend buying a car here if you actually expect you own it after your give them your money.

It was an Awesome experience everyone was so nice and helpful. I will tell everyone looking for a new vehicle to go here.

John helped us buy three cars. He was very professional, knowledgeable and helpful in finding the perfect cars for my three children.

Online appraisal was $1800. In person dropped to $600. Said transmission was bad but I just got it fixed before this visit. Couldnt really say why it was bad just that it didnt fit their standards.

What an amazing process! Corey helped me purchase my new vehicle seamlessly and efficiently. I highly recommend not only Corey for his outstanding customer service but also the entire staff at Carmax Frederick for all of your auto sales needs!

A few days ago, I brought my car into CarMax for an appraisal, which resulted in my selling them the car. From the moment I walked in, the CarMax team members Tom, Clark and Annie were all very knowledgeable and helpful. Being in the service industry myself and understanding what great customer service is all about, these individuals’ certainty stand out.

Should have figured would low ball the online estimate I got to buy my van. More surprised that they made a take it or leave it first and only adjusted offer. Was able to do better as trade at a dealership, plus get a tax credit.

Really not happy with this carmax location right now. I had a car shipped over a week ago and still havent heard anything about it. Walked in yesterday to ask about it and stood at the front desk for several minutes. I never got greeted by anyone or asked if i needed help. I counted 6 salesman all sitting around and joking while i stood there. Went back in this morning to look at a different vehicle and again i didnt receive any help. Counted 3 sitting around this time. I usually have great experiences at carmax but im not very impressed with this location.

My family was extremely lucky to be paired up with Simon from the beginning in the buying process. When we had a problem with a car, Kristin in service took amazing care of us. She went above and beyond. When we decided we liked another car better, the 30 day guarantee was exactly what they say it is. 2 weeks after buying our first car, we went home with a different one. With Simon in sales and Kristin in service, Carmax is unstoppable. We will be back again. Thank you both so much!

Update: CarMax went above and beyond in making things right. In under 40 minutes, they took care of all paper work and refunded me the price of the car. Then they also refunded me what I spent on detailing and inspection. Cant ask for more.Purchased a 3 year old Audi with 16k miles. The detailers covered up the stench of whatever happened before in this car. I know for a fact that if I tried to trade-in a car that smelled of vomit, CarMax would not give me full value. Theyd probably site that itll cost them a fortune to get the smell out of the car. Guess what, Im taking the car back.

I had a great experience at CarMax in Fredrick, Maryland. It was my second purchase at CarMax. The experience was very casual. We were able to walk around the lot without being pressured. We ultimately found a car on-line and CarMax shipped the vehicle to my location. It was a great experience.

Experience was terrible. Everything was fairly quick. The back office was very slow and they pride themselves on a speedy turn around. They just had a lot of people training. If youre looking for a sticker price on a car, this is where you want to go like if youre not interested in haggling. They have multiple auto financing options. Definitely get the Car car. Their warranty Im learning isnt long at all so Im screwed. That was a flaw on their part. Experience was okay, so three stars it is.

It was really easy to navigate the website. I was looking for a used Fiat and regularly received texts whenever a Fiat was available. I found the perfect car in Ohio and ordered shipment to Frederick for a test drive. I was contacted by phone and text immediately. I received word the car delivered, went to Frederick Car max and bought the car. Simon was my salesman and he was great. I loved the part when youre done and you go to your car, theres a huge bow on the front. I am very happy with my Fiat and the service I received.

Very friendly staff, everyone communicated clearly and thoroughly, I felt comfortable and valued the whole time I was there.

Wonderful dealership and Michael was an awesome salesman. He had us in and out in no time. His attitude was pleasant and he was very professional. I will most definitely be purchasing more vehicles from them in the future.

Definitely the easiest experience Ive ever had selling a vehicle.

Well, very rarely do I take the time to do reviews, but I had to make an exception for this experience. I wanted to get rid of a second hand car that I had no use for. Someone reffered me to the CarMax in Frederick as they will pay for any car. The staff was friendly, attentive, and professional. The process was easy, but I still thought after the test drive, they would bait and switch the price on me from the online assement; however, they ended up paying me MORE than what was quoted online! This was a 2004 Malibu with several issues and almost 200k miles. I got $1k for it. No doubt if you have an old car, take it to the Carmax in Frederick! Ask for Tom and make sure to say hi to Angela. Best decision EVER. I honestly was going to give it away. So thankful I was referred here.

Amazing experience working with carmax. I will definitely go back for future purchases.

Very easy process! Friendly staff. Love the fact you have a 7 day trial of the vehicle you purchase. Shout out to Brad in Frederick for making it a fun seamless process !

Worst experience I’ve ever had with these guys, sold me a vehicle that I was told it had one owner and I come to find out a month later when I checked the carfax and auto check myself it’s had 2 owners and the second owner owned the vehicle for a month and half which is kind of suspicious, if I could give them no stars I would, wouldn’t recommend going to this carmax!!!

This was so simple. I looked over the CarMax inventory on their national inventory base and found two vehicles that I was interested in. One I voluntarily paid a transfer fee, the other was transferred at no cost. We set a day and time for me to look at them which were now located at the Frederick, Maryland lot. I made my decision, and that was it. I had my own financing. Their website offers, if I remember correctly, 2.4% to 4.7% having my FICO score of 828. They offered the 4.7% so I had my personal bank finance it for 2.4% within ten minutes. All in all, it was a pleasant experience.

I love Carmax.....purchased many cars as well as friends and family. Just bought new car and it was pulling to right and wobbling a little. It is under 90 day warranty. Found that front two wheels and back wheel were cracked. Not the tires but wheels. They corrected everything and runs great! Just wish they would have found it when inspected it to provide for purchase. They really are a good company.....fast, efficient and professional so surprised me. I would purchase from then again but would make sure all was good first.

My experience with vince was awesome he helped me tremendously with my car buying experience even with the credit i had Vince still helped me find the best solution. Thank you vince for my trade in was awesome.!😌

I just sold a vehicle at Carmax. I uploaded pictures and info online first then went in to finalize it. The original quote was good and much better than trade ins at other dealerships. They kept to the quote and moved me through daily quickly. It was great to avoid all the nonsense of selling privately, especially in a pandemic. They handled paying off the loan remainder, too. I highly recommend this process versus other dealers and selling privately. I was pleasantly surprised.

Absolute wonderful presentation of my 2018 Jeep Renegade. In great shape and excellent explanation of running the car Excellent trade-in value of my 2017 Volvo S60. Long paperwork process, so BEWARE: If you are paying a large sum with a personal check in order to own the car outright, make sure that Business Office has your check in-hand EARLY in the PROCESS so that they can call Your BANK to verify before the BANK CLOSES!

The employees are very knowledgeable, polite, and expedited the processing of the sale of my Prius. I feel that I received a fair market value price for my Toyota: even better than the Toyota Dealership in Frederick!

Mike and the team at Carmax are ALWAYS very friendly and helpful. That is comforting as we get older and do not understand all the new gadgets.

Absolutely terrific to work with from the minute walking in to follow up contact after purchase. I found the vehicle with the options I wanted in like new condition at a price that was fair. The Frederick CarMax online listing was 100% accurate and I went in for a test drive. Phil, my sales consultant, was great to work with, knowledgeable of the vehicle, and in getting everything in order for the paperwork. Best of all, the process was extremely efficient and did not require the misery and back and forth games that can take hours and hours like the typical car dealership. I would return and recommend the Frederick CarMax to others.

We have now bought 3 cars from Carmax over the past 12 years or so. Our latest is a Subaru Legacy. We were helped by Matt at the Frederick Carmax. They also gave us a great price for our old vehicle, that enabled us to buy our new car with a great monthly payment. Thank you!

Worked with Sade exceptional service 100% professional couldnt imagine buying a car any place else. Highly recommend.

Friendly service. Had appt scheduled but still had to wait 30 minutes.

Couldnt be happier. Friendly, professional and efficient. Got a fair price for my used car with no need to negotiate or show its value. 4k more than a regular dealer offered. And they made the entire process exceptionally easy and safe.

Such an easy and pain-free way to sell our truck. Josh and Vince were excellent and we were in and out with a check in hand within 90 minutes.

Great way to buy a car. The price on the sticker is the actual price of the car, no hidden or crazy fees, everything is clear from the get go. Great selection, and theyll help you find what youre looking for if they dont have it on the lot, no pressure to buy whats there.

Professional, COVID-19 Safe and great selection.

Great service! Professional

This was the most stress free environment!!! Our sales person was wonderful! The financing, trade in, and the SUV was even better than I imagined.

The dealership was well sanitized. The staff was friendly, understanding and knowledgeable. The deal was fantastic. Will definitely return to buy or sell a vehicle!

Fast and efficient appraisal of our truck. Sales guy (Selam Nuru) was great.

Over priced and customer service is trash

Extremely friendly staff. Helped us the whole way through and were very transparent through the whole process.

Our sales person mike was awesome! The only thing that has bothered me is we havent had our lexus is250 is we havent even had it a month and the brakes are making a squeaking noise.

It was such a smooth and expedient process appraising our truck and giving us a great deal! We were so impressed how quick the process was! We compared appraisals with 3 other dealerships and Car Max was hands down the best offer! Definitely will return again!

Found my new car here, and I love it! Great service

I bought a car from Simon Bannerman. A perfect gentleman and great salesperson.He explained all the features of the vehicle I was interested in and went thru all of the details of the sale. I highly recommend Simon when you are looking for a solid vehicle. This is my second vehicle thru CarMax and will be my go to for the next vehicle. CarMax may not be the least expensive but they are the most professional.

Communication was clear. Process was quick and easy. Great experience.

I loved the experience and I love my car! Everything was straight-forward and it was a smooth transaction with no surprises. My third car from this CarMax!

My experience purchasing the 2017 Infiniti QX60 from the Carmax store in Frederick, MD was fine. My wife and I enjoyed meeting and working with Sean, the sales representative. Also, the lady who handled our closing on the vehicle was very pleasant and efficient. We purchased the vehicle on Saturday, March 13, 2021 and noticed a substance on our garage floor and driveway on Sunday, March 14, 2021. The substance/fluid is transmission fluid. We had the vehicle for 5 days and it has now been in the Dulles, VA Carmax for 10 days and I doubt that we get it back until Tuesday, March 30, 2021. They have replaced the transmission line and the clamp. Fortunately prior to returning the vehicle to us, they discovered another leak. The transmission cooler is leaking fluid. Friday, March 26, 2021 they ordered parts, I assume they ordered a new transmission cooler, and the parts are to arrive on Monday, March 29, 2021. I am told it is a 4 hour repair so I assume if I am lucky my vehicle will be returned to me on Tuesday, March 30, 2021. Now what to do? Since Carmax offers a 30 day buy back program, should I return the Infiniti or keep it. My wife and I really like the vehicle but I feel like an idiot trading a perfectly good vehicle in on one that is leaking transmission fluid. I have been reading reviews on the 2017 Infinit QX60 and I am not finding anything discussing transmission fluid leaks. Was this just a fluke. Supposedly Carmax does an extensive examination of all vehicles prior to putting them on their lots. How could this have been missed? Is it possible that it just started leaking on my drive home after purchasing the vehicle. Doesnt seem possible to me.

This is my second car bought at CarMax in Frederick. Mike Dorgan is a salesman who reads and understands his client. What was important to me was what we worked on together and accomplished. I love my new Honda Fit!

Fast, efficient, explained every step of the process (although I was already familiar having sold a few cars to Carmax before). They always give me an extremely fair amount for my cars! Highly recommend!!

Joseph was our sales person and he redefines the term. The most patient car salesman we have ever encountered. No rush to seal the deal and no attempts to fudge numbers or hide cost. Great conversation in between phases of the purchase. Great deal on the car and best value appraisal on the car we got rid of.

Best place to buy sell and get service for your car in frederick. Once i went there, Ive never gone back to another dealership except for a warranty issue which only confirmed to me that carmax is better.

Great customer service, fair appraisal value, easy transaction.

Great people and great service. Love our new Maxima

I will never car shop anywhere else than CARMAX! The ease of punching in a few numbers to see what you can afford, searching hundreds if not thousands of quality vehicles in the comfort of your home , to the friendly staff that does to push you to make decisions, what a great experience for us !

Easy, fair and efficient. We could not have been happier.

Such an easy experience. I got more for my trade in than I thought I would. My new car is awesome and everything was done professionally. Sean was great and I would definitely recommend him and the Frederick Carmax.

Just had my first experience with Carmax and I was very impressed with the customer service. Unfortunately, I had to return the vehicle due to a break noise that could not be diagnosed, but Kristen and the service department did everything they could to try to resolve the problem. Our salesperson Kevin was very helpful as well. I will definitely keep my eye out for another car to purchase from Carmax in the future.

Great experience with the curbside service. In and out in like 30 minutes.

I sold a car and came at a good time; it was not crowded and I was served right away. I provided basic info, opened all the doors and hood for the inspector, and quickly had a more-than-fair offer. I returned later in the day with all the paperwork and again - super quick and easy, leaving with check in hand. I would sell here again.

I dealt with carmax frederick. The young man on the phone was not particularly helpful, but the gentleman I dealt with in person was fantastic. He went above and beyond to make sure I was happy and satisfied with my purchase!