By far the best customer service around!! I have been a photographer for about 5 years now. My worst nightmare happened when I lost very important images from my external hard drive. My hard drive started clicking (Ive heard this is the click of death!) and I knew I wasnt going to be able to do anything to save the images. Best buy wanted an outrageous amount of money without a guarantee to save the images. Steve, from Doc Com Computer Repair, was open and honest from the beginning and very optimistic! He made me aware of the status of repair every step of the way!!! He was able to recover the images from a wedding that I thought were gone forever!!! I just delivered the gallery to the Bride and Groom and I am happy to report they LOVE their images and are so grateful for Steve and his services! I will forever use Steve for my computer repair needs for my business!! And I will also refer everyone I know to him!! Thank you so much Steve!!
A few weeks ago I put an SSD in my Dads computer. Lo and behold, I had no SATA cable. I went into to this store offering to purchase any extra ones that they may have had lying about and the gentleman there insisted on NOT taking my money. Its often the small acts of kindness and generosity that reveal a persons character, and I have every confidence that that holds true in this case. Recommended.
The owner was exceptionally polite and knowledgeable. I appreciated that he was upfront about costs and called to discuss possible solutions to my situation. Very happy with the service and would return here and highly recommend this business to others.
This is such a great place to take your computer if youre having issues! Steve was fantastic and took the time to explain what was going on, especially to someone who knows nothing about computers! 10/10 would recommend!
Very professional and reasonably priced.
Honest and very helpful! Highly recommended.
I have had to take several different devices to Steve and he has always been knowledgeable and fairly priced. Highly suggest Doc-Com.
Just come in and talk to him, see for yourself he is well above the skill set of almost everybody else in this business. Dont give up on your build just yet, and if you do, let him help you figure out your next one.
He was very reasonable, quick and local!
I took my computer into Doc-Com. I’m not very tech savvy so I wasn’t sure what was wrong with it. When I went to pick it up Steve took the time to explain what was wrong and my options. I learned so much that although it would not justify fixing my computer I feel with the knowledge I can make a more informed decision. I’ve told many friends and relatives what great service I received.
Great service, very knowledgeable, fair, and honest. Steve was able to diagnose and fix my PC in a timely manner.
Great Service and a quick turnaround. Diagnosed my problem and had my PC back to me in a days time.
Superb guy. Amazing services. Best in Franklin.
I would recommend Steve for any computer problem you might be having. He was honest and has helped me out a great deal.
Even though I was a geek years ago the constant updating and housekeeping functions are getting old and I depend on Steve for this hes very quick hes very reasonable and I very highly recommended.
Steve Miller is the best computer service any where in Indiana. House calls -no problem!!
Great little shop and a pleasant guy to work with. Always first rate!
The gentleman at the counter was super friendly and helpful; even when the problem is between the keyboard and the chair but *ahem* well just skip past that, wont we?
Very knowledgeable and helpful!
Owner/manager is impolite to the point of being unprofessional. Would NOT leave my equipment there!
You wont find better service locally...I know...I own it!