Curt was absolutely awesome! My computer had pretty much quit working. I called Curt on a Saturday and he immediately started doing research on my laptop. I took the laptop to him Monday and he had it up and running by Thursday. One of my fears was I had lost everything. He was able to get all my data back and my laptop has never run this fast! He is extremely professional, very responsive, provides great quality work at a very reasonable price. You will not find a better computer repair person!
Had DC jack fail on laptop. Curt was able to fix it before a work trip. He was responsive and kept me apprised of the status along the way. Reasonable pricing. Friendly service. Will definitely use again if needed.
I found Curt from the reviews and I’m so glad I did. Franklin computer service deserves all the praise they receive. Curt kept me up to date with delivery of parts and never left me wondering what was going on with my computer. Very responsive and professional. My computer is working great after pickup. Thank you!!
I would recommend this place to everyone. Really impressed with the service. Great communication and price. Curt is upfront, honest and very professional. Its hard to find a place like this anymore.
I can’t say enough about Curt. He was so helpful, quick with his work, responsive, professional, and kind. My computer is a headache, but it was expensive, so I stick with it. Curt fixed it right up, charged an extremely reasonable rate, and kept me in the loop along the way. I will certainly call Curt again with any future IT needs, and recommend him to everyone I know.
Called Curt about a windows update issue and a speed issue involving QuickBooks. Curt was able to resolve both of my issues. Would highly recommend Curt.
Ive done business with Curt at Franklin Computer service twice, and both times he has been professional, informative, and excellent in his work for me. The only person ill ever go to for my computer repair needs. Timely, Flexible and effective. 10/10
Curt showed such good attention to detail on my PC. He made sure it was fixed ASAP so I wouldnt fall behind in my courses! The prices are fair, and I couldnt have asked for a smoother process. I highly recommend his services! Saved me alot of time, money, and many headaches trying to resolve the issues on my own. Im glad I reached out to him!
Fixed my laptop screen that was broken in a timely manner
Can not say enough good about this company. Responsive, fast, quality affordable computer service, goes the extra mile and will amaze you with customer service. You have found the right company to take care of your computer needs.
I deleted my first review just to leave another one. Pound for pound the best tech service I have ever had. He will go out of his way to solve the problem, keep in contact the whole time, and give you the best absolute price. This is my 4th time doing business with Curt and he never fails to impress me.
I was in town working (I live in FL) when my laptop stopped booting up. I contacted Curt who literally rescued me. He restored my laptop in under 2 hours and constantly stayed in touch. His fees are very reasonable and I was so impressed with his service. You’ll never go wrong with Curt. I wish him all the best!
There is not enough stars, nor enough praise that I could give to Curt.To say that this man went above and beyond to not only make the perfect gaming P.C. I swear to you this man seemed to have lost money on this....Because I do not have a car, and lived very close he even delivered it right to my front door!!! He even bought a gaming headset and I did not even pay for it!! WHO DOES THAT????? CURT THATS WHO!! A one of a kind experience I will never forget!I hope he sees this post because I waited waaaaay too long to post this. I have no excuse Curt. Sorry for the wait my man. IfYou go to anyone or anywere else for any computer need you are literallysetting your money on fire and getting a lesser product to boot.if you want the best service, the best product at the best price...Look nofurther. Curt, is your man!
Thanks Curt ! Awesome service. Dropped of computer at 3:30pm and you had identified issue being a bad power supply and had it installed and ready for pickup by 5pm. Reasonable prices and fast service. Thanks so much!
First time gaming PC builder here, ultimately ran into an issue with RAM but Curt was able to diagnose it quickly. The best part is he returned my call within 5 minutes, he accepted my machine within 20 minutes and finished it in another 30 minutes. I can personally attest to the fact that Curt does an outstanding job in a timely fashion for an absolutely fair price. Skip the geek squad and make Franklin Computer Service your first stop! Thank you Curt
Ive used the service twice now and both times were great results. If your computer can be saved, Curt will save it. If it cant, he gives you options. Im so glad I found this place. I will use again if needed and will definitely recommend to anyone who needs computer repairs or upgrades.
YOU WILL NOT BE DISAPPOINTED!! If you need to know more, read all the other 5 STAR reviews about this business. Curts professionalism shows from start to finish. I recommend this business to everyone!
Very professional fixes all my pc problems in a timely manner and a very good price.
New Custom Built Computer made to order. Every Thing that I ask for and Personal Service all in a Very Timely manner, Ordered it on Monday had it Friday. Thanks Curt, you made my Mothers Day. I Highly Recommend Franklin Computer Service!
Straight to the point. Curt is everything you want when you PC is not working properly. Excellent response time and flexibility. Addressed my PC issues without over-selling me. And all of this for a very reasonable price. Highly recommend Curt and Franklin Computer Service if you need PC support.
I am beyond grateful for Curts help. He is very professional, fast and efficient. He makes things so easy to understand. I wish I would have known about him before I spent thousands of dollars elsewhere and never did get to first base. I now have a functional website!! Thank you Curt.
Curt is professional, personable and he does quality work. Most important, hes honest. If it aint broke hes not gonna try to get you to pay him to fix it. I highly recommend Franklin Computer Service!
Curt went above and beyond to assist with a video card issue. The service was fantastic and prompt. Would highly recommend him and will be using them for all my future PC needs.
Best my laptop has ever performed, great job, affordable and speedy service, thank you Curt.
Fixed a laptop for me. Saved files that I was told could not be saved.will definitely use again.
I was having problems with my old computer. I emailed Curt and he was quick to get back to me. He was honest in answering me about my old one. After a long decision on my part. I decided to have him build me a new one. He was very quick to get it built and the price was very reasonable I will diffidently would recommend Franklin Computer Service.
This was my first experience with Franklin Computer Service. Curt did a great job narrowing down pesky noise in my Dell Desktop. Of course when we got together and he turned it on...quiet as a church mouse.I was sure it was the hard drive, so we tried an upgrade to a digital HD. With that installed he did not give up on the noise issue and was able to track it down to the power supply. He fixed me up with a deal I couldnt refuse on a used one. That is a level of service you just dont see very often.Thanks, Curt. Great job.
In less than an hour Curt resolved all the problems I was having with my laptops and printers. He even cleared some issues that were affecting speed and showed me a few quick shortcuts that I am sure will be helpful in the future. Prompt, polite and professional. I would not hesitate to use his services again should the need arise. Thank you, Curt.
I have a decent laptop that Ive been struggling with a restart issue then it finally stopped working with a no boot issue. Curt at Franklin Computer Service identified the situation and actually had my computer up and running in a half hour. Awesome service. Thank you.
Curt evaluated the problems I was having with two laptops over the phone and offered options. He was willing to do the work very quickly...at my convenience...and at a very reasonable price for parts & labor. Great experience.
I HAD A PROBLEM WITH MY COMPUTER TOWER I CALLED HIM HE SET A APPT AND I DROPPED IT OFF HE E MAILED ME AND KEPT ME INFORMED EVERY STEP OF THE WAY THEN HE SET UP ANOTHER APPT TO PICK THE TOWER UP IT WAS GREAT START TO FINISH 24 HOUR
Nothing but professional! Have had great service everytime!
Amazing experience with exceptional customer service! My laptop was repaired in ample time (1 week) and I was given updates along the way! The service is well worth the amazingly affordable price for repair! If you are in need of any computer services I highly recommend Franklin computer Service’s! Thank you so much Curt for so much assistance!
Curt was extremely professional, upbeat and timely. He was in great communication (I find this to be an excellent quality in a business owner, as I am one myself!) He made himself available on a holiday weekend without question and was supportive in creating the best customer service experience. I will be referring all of my friends/family to him, and I live in COLUMBUS! Thanks, Curt. You were a joy to work with!
My laptop is my main computer and the onboard hard drive failed without warning. From the time I spoke to Curt to start the process until I was back up and running was 2 days! In all respects, Curt was prompt, courteous, extremely knowledgeable and businesslike. I am completely happy with the outcome and will be happy to call upon him again.
Very honest guy good prices and very professional will definitely be using him for all my computer needs
I have literally just walked out of Curts shoppe, having never written a review for a business before, I am dying to share. I presented a laptop with a problem that would have cost me hundreds anywhere else and within a matter of days I have my laptop back in better condition than I originally bought it and for a price I cant even believe. Not only did he provide excellent service and prices, but he kept in contact with me, giving me updates about my laptop- assuring me it was in great hands. I highly recommend Curt and thanks to him will look closely at the small businesses in my town and those around. Thank you Curt!
The timing, service, and price more than exceeded my expectations and was much better than the competitors that i considered. Extremely happy with the service provided and I absolutely recommend to anyone looking for help.
Quick turnaround time and reasonably priced. I will definitely use him again in the future!
Curt has worked on our computers a few times. Hes always professional and does exceptional work. His rates are fair, and communication is fantastic. If you need work done on your computer, hes the man to see.
Went to Curt to upgrade my hard drive, operating system and graphics card. Price was great and the job was done quickly. Curt really helped address my needs and offered solutions I had not previously thought of (and at a lower price than I expected). Would definitely recommend and plan to keep going to Curt for my computer related needs.
Exceptional Service! Curt was able to help us recover my daughters computer and increase her storage. He promptly answered our call during the weekend (after business hours) and worked diligently to get it back to us quickly. Pricing was exactly as promised with no surprises and MUCH less than having to buy a new computer! He even gave a follow up call a few days later just to make sure it was still working as expected. Phenomenal! Highly recommend him for your computer repair needs.
My computer was repaired as promised and in a very timely manner. FCS also kept informed every step of the way. FCS genuinely goes above and beyond.
Curt did what other computer technicians couldnt. He fixed my computer so that I dont have the crashes anymore. And even better, he has very reasonable rates. If you have a computer problem... Go here first.
Curt is very knowledgeable, passionate and personable in serving his customers. I brought my laptop to him, thinking I had corrupted my Lightroom program. He suggested troubleshooting with me on the phone before actually bringing in my laptop, trying to save me money. I forgot to bring my disc with me, and in the time it took to return home to pick it up and return to his shop, he had the problem fixed. I was very impressed as he hadn’t actually worked on that particular program before. I wasn’t put time with my laptop at all.He is down to earth, honest and fair with his pricing! I am not literate in computers and he did not talk down to me or make me feel dumb.I highly recommend him. We will return for any issues in the future. ThankYou Curt!!!
I asked Curt to fix my laptops broken jack for recharging the battery;he went beyond fixing the jack and also found a new console as we had dropped our laptop a couple times. Curt is very professional and does an excellent job. I appreciate his efforts as he helped me with my main laptop with partitioning my disk drives as well. I will always ask Curt to fix my computers with hardware and software issues. He is a great person number one and an excellent computer professional. Thank you Curt!
Replaced my notebooks keyboard in record time! Excellent service. Very communicative. Kept me abreast of all developments. Very prompt and efficient. Cost effective and best of all ... all worked performed with great results. Thank you for your service. I will be a repeat customer.
Curt is very knowledgeable and completed the work in a timely manner!! Curt makes recommendations about what would make your computer to run more efficiently without charging astronomical prices. I will definitely be back!! Great work!!
Curt Pearson took over my computer after a windows update left it cripple with corrupted software. It went to him at 3:15 PM on Wednesday and it came back to me at 3:15 PM on Thursday. The flat rate remained flat, just as he had promised and the computer is working beautifully. I certainly recommended him.
Curt of Franklin Computer Service had diagnostically, repaired and returned my PC back with in a 18 hour window. He was attentive to my explanation and wishes. Even with a short window time, keep me abreast of progress. Upon completion his explanation to what I had done and what he had done to correct it, to include helpful suggestion/s was very informative and explained in a manner that I understood. With this type of service and fair cost along with personal touch I will seek out further service from him in the future and will recommend his services to others. Thanks
Curt Pearson has been very professional and accommodating. He has worked on several computers for me over the last few years and has recently built a new one for me at about the cost of what I could find at the local stores and without proprietary parts, which allows me to easily change out and upgrade whenever necessary. Whenever I bring a computer to him he always takes time to explain the computers problem in terms I can understand and then gives me a couple options for the repair. He recently took the best of two similar old Dell computers and made a great back up computer for my new computer.Craig Berry
I found Curt competent with computers, and he worked for a timely repair at a reasonable cost. Computer worked great. He is courteous and communicates well. He also was helpful getting me information about questions I had about a camera and a printer.
Curt was great. He reassembled and repaired my computer also adding a new SSD drive. My computer is now lightning fast and works much better than new. He also removed malware that I could not remove. If you want excellent service, fast turn around, and a very reasonable price, Curt and Franklin Computer Service is the way to go.
I was very impressed about how quickly they were able to fix my computer. I really appreciated that they wrote emails and kept me up-to-date on each step of the process. They were professional And efficient,and the fees were very reasonable.I will be recommending Franklin Computers service to all of my friends and family.
Franklin Computer Services (Curt) responded quickly and efficiently to resolve problems with our three computers and we are up and running once again to full potential. You listened and evaluated our needs to make sure we received what we needed, always keeping us in the loop of what was needed and why it was needed, and all was accomplished quickly and at a reasonable cost.Thank you Franklin Computer Service!!!I highly recommend him for your computer repair needs!
Curt is the guy to go to.very fair pricing, very informative and definitely our new PC guy. quick on product and purchase turn around. Overall great experience
Curt was amazing, I brought him two broken computers and a broken cell phone and he had them completely fixed in less than a week! Best buy told me my computer couldnt be fixed and that I should buy a new one and he fixed everything for a very low price. He went above and beyond what I asked of him and also gave me an extra charger and thumb drive for my data for free! I would HIGHLY recommend him for any of your electronic needs!
Curt was able to get our two office PCs back in 24 hours after we discovered a couple of internal errors. He also installed several software and hardware upgrades to get us running even faster. The following week he installed and set up a new server for our retail store. We are now cruising right along with blazing internet and CPU speeds. The price was great and even more important, the job was done right the 1st time.
My son told me to trash my laptop; said it was the worst computer HP made and not worth paying anyone to try to repair. I was going to be thrilled just to have my data recovered.Curt was willing to take a look and said he was sure he could recovery all my data.I not only have all my data, It works better than it did when it was new.It has been a pleasure to work with Curt, he has been so patient, kind and very reasonable!I would highly recommend Franklin Computer Service!
Very pleasant experience. someone who does what and when they say. my computer was slow and locked up. It is now faster than when it was new. Curts price was very reasonable. Do your self a favor.
Curt worked on my laptop in a prompt and cost-effective manner. It kept locking up when on the internet so he put in a new something or other (a hard drive or something) and it works so much better, Curt communicated with me and fixed my computer in a week. He works very efficiently and has competitive pricing.
Curt was great. hard drive crashed. had it back in one day. running better than ever.
I was very impressed with Curt Pearsons professional and most accommodating demeaner. He was eager to help me with my dilemma, i.e. my computer kept booting then shutting down. It went for probably two days/nights before I realized that it had not shut down properly. It would not open Windows and I was afraid that someone had tried to hack into my computer. Curt was quick to put my mind at ease and quickly ordered the needed parts and replaced them. My computer is now functioning properly and much quicker than before. I could not be happier about the service I received from Curt and will be most pleased to recommend him to anyone! Trust me, you will not be sorry if you give Curt a try. Thanks, Curt and keep up the honest and trustworthy manner. Believe me, it is most refreshing and appreciated in a world such as today. God bless you!I will be praying for increased business for you everyday!Billie Martens
Repaired Franklin courts apartments computer it was hit by lightning saved all data knows what he is doing
I work for a small hazard analysis lab and we have old hardware to record measurements. One of our computers went bad. Curt was prompt in setting up a consultation, sourcing the part we needed, and installing the component. The most helpful thing was the constant stream of communication at each step of the process. He went above and beyond in order to make sure all of our computer needs were met. Use Franklin Computer Service for your next PC repair, purchase, or other need.
Contacted Curt after I spilled coffee on my computer. I thought I had destroyed my laptop. Curt determined it was just the keyboard that was shot. He provided me an external keyboard so I could keep working while he ordered new keyboard. From the time laptop was taken in until I picked up the repaired laptop was right at 48 hours. Outstanding service and received on going emails keeping us informed of progress. Have definitely found a permanent repairman for our computers. Thanks Curt
Curt was quick to assess and diagnose the problem, gave succinct recommendations and was very pleasant to deal with. Will definitely refer friends and family.
Curt was great quick turn around and also did a upgrade everyone should go here
Very professional and quick.
I had tried everything I had been taught to try and fix my suspected issue of a virus but decided time to give it to the experts. Saw Curts Facebook page and glowing recommendations and gave him a try and glad I did. He was very nice and explained everything and kept me informed thru the whole process. The best part was the price and that it was all done so quickly. I have my computer back and its running better than ever. I would highly recommend Franklin Computers.
Great service!! Very fast, very efficient!! Great price!!Quality work!!
Curt was not only able to repair my PC in a diligent and timely manor, but also stayed in contact with me the following weeks to answer any questions I had.
Curt repaired a desktop for me, then built a gaming system for my son and repaired an IPAD for me. Communication was great, quality work and very reasonable price.
Great customer service, helped me out in a very timely manner, and at such a reasonable price, I definitely recommend!
Awesome and very fast service. Great prices!
I had a problem with my gaming laptop running slow and what not so I decided to come to cut the had the best reviews. I gave him a call and said not a problem he could fix anything so on his day off he met with meGot my computer over the next week he got parts upgrades he recamened and I couldnt be happier. I recamened this service to anyone who needs help. Curt is very fair 5/5 will be back
Curt was fast and reliable in his service! Thanks Curt!
Great service and trustworthy! Will use in the future!