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Atlas Restoration, LLC
11441 Melrose Ave, Franklin Park, IL 60131, United States
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Ju
Review №1

Amazing work. Fast and professional. Atlas has some quality employees that go above and beyond to make the customer is happy. I had the drain tile system installed and the quality of work was excellent. From prep work to installation and cleaning, the work was done quickly and with attention to detail. The employees took great care to be safe during the times of CoVid and I appreciated that. I would gladly hire them for future services and would absolutely recommend to friends and family.

Na
Review №2

Atlas just completed an install of drain tiles and sump pump in our home. From my first contact with Carol in the office to our meeting with Jim Mitros it was an extremely professional experience. When we met with Jim he detailed exactly what the process would be and what we needed to do to prepare for the project. Everything went according to plan and the crew they sent were timely, polite and extremely hard working! I definitely give Atlas 2 thumbs up!!

An
Review №3

We had a great experience with Jim Mitros and the entire Atlas team, who we hired in Spring of 2021 to install interior drain tile around the perimeter of our basement, shore up the foundation of our 100 year-old home, and install exterior drains in our front and back yards to redirect the flow of water away from the home. Their work was outstanding, every crew member was professional, on-time, and courteous, and their communication/responsiveness to all our inquiries was the best of all the vendors we hired for a massive home renovation. If you have challenging foundation/waterproofing needs at your house, this is the company to go with.

Em
Review №4

I contacted Atlas on a recommendation from a good friend and was put in touch with Jim. He was so friendly and responsive. He came to my home within 2 days of calling and ended up finding out we didn’t need the work we thought we did after all. He was completely honest and didn’t try to sell me on something I didn’t need. It’s not often you find a company that you can really trust and based on my experience I would trust Jim and Atlas 100%! If we end up needing anything in the future, I would absolutely call them.

Ra
Review №5

We had our sump pump and battery backup replaced, along with increasing the size of the pipe and running the drain out further from the house. They were very neat, professional, and couldnt hardly tell where they had dug. Works beautifully and provided the peace of mind we wanted.

Wi
Review №6

We had Kas at Atlas come out to evaluate some issues with our home and cant speak highly enough of him and the company! If you are looking for a contractor that has honesty and has integrity look no further!!!Update: the work has been fully completed and we are extremely happy with the quality.

An
Review №7

I had Atlas repair/replace a failing wall in the basement of the house I just moved into. I had gotten quotes from several companies, and Atlas was willing to work within my budget. The crew was on time and communicative. Very professional and they were consistent with Covid protocols while working. The end product was great.My only complaint was that the time frame that was initially given to us by the office did not meet up with what the workers were planning on. It was an honest miscommunication on their end, and it was resolved. Overall they did an excellent job!

Ja
Review №8

We used Atlas for a new interior drain tile, sump pumps, window well drains, and a waterproof liner. This job went great from the start. From the moment the estimator came to our house for the first time, I felt comfortable that this was the company to use for our job. I had received 3 other quotes, but I could tell there was a level of professionalism and knowledge the others didn’t have. The price was competitive and the plan of work addressed everything we needed. The work crew was professional, timely and responsive, courteous and respectful of our home, clean, and highly customer focused. I would not hesitate to recommend Atlas to anyone. Thanks for a job well-done!

Ri
Review №9

Highly recommended. Always searching for the best solution. Second time Ive used them for two different issues. Call them first!

Li
Review №10

Atlas Restoration was used to procur an estimate for structural issues of my home that was put on the market. Jim Mitros was the representative that assisted in this process. He definitely is an asset to this company and made a lasting impression. His caliber of knowledge, professionalism, honesty and follow through are just some of the highlights that makes this business a 5+ rating! The estimate was specific, detailed, thorough, comprehensive and completed in a timely manner. Once the estimate was received Jim personally followed up on several occasions and answered any and all questions/concerns. In addition, he was not high pressured and respected the boundaries set by my inquiry. Because the potential buyer agreed to making repairs I did not employ Atlas. However all of the preliminaries would certainly have led me to contracting Atlas. Without reservation check this company out n ask for Jim💯

Ma
Review №11

They replaced 2 undersized piers and rotten posts to stop sinking. They attempted but were unable to raise the beam that had sunk. Work looks good. Staff cleaned up afterwards and were polite. Only time will tell if it continues to sink but now that the post is actually sitting on the pier, I believe it will be fine.

St
Review №12

We used Atlas Restoration for new interior drain tile, sump pump, window well drains and connection to public storm system. The entire process was smooth from estimate through installation. Gary Milligan was very knowledgable, helpful, and available whenever we had questions. The installation crew, led by Ruben, was phenomenal. They took extra care while working in our home and focused on cleaning up each day. Overall, our expectations were exceeded and we would recommend Atlas to friends and family.

Ra
Review №13

We had a foundation leak and are very happy we selected Atlas for the restoration. From the initial estimate by Kas to the completion of all the work by Julio and Nestor, my wife and I couldnt be more pleased. Also the office staff is highly professional and responsive. We highly recommend them

Pa
Review №14

Very courteous, skilled, and professional workers. Kept us informed of what to expect and the progress each day. They kept the job site clean and safe. We were very pleased they were able to stabilize and raise the fallen foundation of our addition. We highly recommend them!

Ja
Review №15

Nice job on crack fill on our residential foundation wall! Timely, neat and thorough.

Ei
Review №16

Atlas Restoration did a great job on my window well drainage system to prevent water in the basement. Jim Mitros came out and explained everything and gave me a couple of options. He was very responsive to my questions and my emails so I went with Atlas. The work was done professionally and very neatly! Office staff is great too! I would definitely recommend Atlas Restoration.

Sh
Review №17

We had THE BEST experience with Jim and his team at Atlas Restoration. They were so incredibly professional and reassuring during such a stressful time. Jim provided the most competitive quote and was very transparent and communicative throughout the whole process. You MUST ask for Jim! You will be so happy you did!

An
Review №18

ATLAS DID A GREAT JOB did two cracks next day we had a big rain storm one crack was fine no weak. The other crack did leak Atlas came out quickly and re did crack. will have to wait for another storm . so far looks great. Thanks

Mo
Review №19

Atlas restoration was recommended to me by a friend. After my basement flooded for the second time in a year, they did a thorough investigation on the multiple issues I was dealing with. I had two other waterproofing companies out to help me identify a solution but the one from Atlas was the most thorough. The team was very professional and the job was completed as planned.

Ni
Review №20

Atlas is your one stop shop for the highest quality of waterproofing and interior restoration work...there is NOTHING this company cant do! Ive been using Altas for years and working with Jason Clesle starting with a few foundation crack sealing jobs and a crawlspace encapsulation at my home. This past year, their carpentry crew did an incredible job to restore water damaged wall and floor framing in our family room. They even removed an outdated fireplace - where can you find a company whose willing to do that??? Not only does Jason have the immense knowledge of all things waterproofing/construction/rehab - his professional easy-going can-do attitude really gives you peace of mind that there is a solution to any problem. You get what you pay for and thats the best of the best with Atlas. Consider yourself in very good hands if youre working with Jason!

Da
Review №21

We had our basement waterproofed and an egress window installed by Atlas Restoration.Jim Mitros at Atlas guided us through the process. When small issues came up Jim always made sure they were resolved in our favor. Jim provided a high level of customer service.The employees doing the hard work were efficient. Arriving at 7:30 for an 8:00 start they explained each days work plan.I enjoyed working with Atlas and look forward to a dry basement.

Er
Review №22

I would recommend these guys to anyone. They were first class. Came in at the lowest bid and completed the work as requested. They installed an interior drain tile system which can be a messy job. They managed their dust well, cleaned up and were able to work around all the furniture and items in the area. No silly up charges for additional demo work they had to do.

Ch
Review №23

Friendly service and very responsive to any inquiries. Quality work completed and also very clean.

Da
Review №24

I called Jim in a panic because I thought my house was crumbling. He came out right away the same day and showed me that the house is OK it was just a bad plaster wall. he was thorough, knowledgeable, professional and most of all I appreciated that he was very honest when it made him no money at all. I will always use a company that is honest and Knowledgeable Even when it means they will not profit from it. They are clearly the expert in waterproofing and all things basement and foundation. I will definitely be using them and referring people to them in the future.

Mi
Review №25

Kaz from Atlas provided a quote for a drain tile system. The experience was very positive and informative. Kaz provided a detailed proposal and made me comfortable throughout the process. I have no reservations recommending Kaz or Atlas to provide a quote.

be
Review №26

From start to finish A++. Professional, on time, no hassle job well done.I highly recommend Atlas Restoration!

Fr
Review №27

Great quality of work and professional!

Gl
Review №28

We worked with Jim Mitros who evaluated our needs/project. Over many months he patiently worked with us, was always available by phone and made sure that the scope of the project was what we needed nothing more nothing less. Eric and his crew, who did the actual work, were on time, VERY neat and professional and courteous. As they were leaving I saw Eric on his hands and knees washing our foyer floor so everything was left in a pristine condition! When we contacted the office Tonna Butler-Johnson was incredibly professional and helpful!!!

Ja
Review №29

Very efficient estimates. Showed me what needed to be done and how they would do it.No up selling. Lifetime warranty.Very satisfied.

Jo
Review №30

Great job!! On time, very efficient, and quite professional. I would recommend Atlas to anyone waiting months from other companies to even show up. Thanks for a job well done!!

Hi
Review №31

I selected Atlas Restoration because of their good reviews on Google and their rating in BBB. They definitely lived up to the expectations and were amazing to work with, right from the first phone call. On the day of the appointment, Kaz W. gave me a call to let me know exactly when he will arrive and showed up on time. He was even mindful of safety precautions given the Corona related guidelines. He is a problem solver, and it became evident that he was very knowledgeable about the subject matter. Very professional, and really, just a good guy! He took the needed time to thoroughly look at everything, and explained everything out loud as he was observing it. I highly recommend Atlas Restoration.

ja
Review №32

Wasnt sure where to go for our problem. We had rotted sill plates on a 2 story brick home. Everyone wanted to waterproof the home - but no one could handle the rotted sill plates. Kaz did the initial estimate. Very knowledgeable and thorough. Broke the work we could have done down in an easily understood manner - with drawings. GREAT estimator. A small pool forms in one of our crawl spaces - Kaz stated their waterproofing and crack filling should solve the problem - stated its a great place to start .... And... before spending more money - so far, after a huge down pour it seems to have worked. The crew doing the sill replacement and waterproofing were GREAT as well. It was like we never knew they were here. GREAT job to the team and to the company itself!!! Hopefully wont need their expertise again, but if so, we know who to call. THANKS SO MUCH!!

Jo
Review №33

The guy was responsive and on-time. We havent had a large rain yet to determine if the work was performed well, but I will say to continue your diligence as far as mask wearing while on the job!!! Thats important!!!

Ca
Review №34

Atlas owner/manager expeditiously met with us and carefully described what could be done to level up vertical steps in several of our sidewalks at joints. Proposal agreed with meeting at the site. Then, the work was done to our satisfaction. Solved our problems and the cost to us was very competitive compared to other options we considered. All in all, a really smooth project done quickly and efficiently. Kudos to Atlas!

Se
Review №35

They fixed a problem with the foundation on one side of our house. I was impressed with their professionalism, speed and pricing but, above that, they operated during the early days of COVID and were great about respecting our requests for social distancing while working on the house.Very impressive, attentive company.

Ku
Review №36

They will not respond to my request to come out and review the work they have done. I have emailed them multiple times and nothing but crickets.

Ch
Review №37

Very happy with the work Atlas performed for us. It was definitely a better experience than the other waterproofing companies we worked with or talked to.

Ro
Review №38

Atlas Restoration, eliminated my problem, with constant standing water 💦 on my front yard from my sump pump. I did my research and knew what had to be done. I checked with others, they wanted my money, but wanted to do it thier way both of us agreeing it was not the best solution. Atlas Restoration, agreed to do it, we agreed on a solution and my problem is solved. Thanks to the pros at Atlas.

Sa
Review №39

Atlas did a great job repairing 2 cracks in the foundation of our house. They were fast and professional and warranty the work. No more seepage in the basement when it rains! Happy dance!

Ma
Review №40

They did a great job. Nobody tried to talk me into buying anything I didn’t want to. And so far there is no water where they fix the wall.

Ma
Review №41

Very clear communication and punctual. Very happy with work performed. Dry basement= happy customer.

Do
Review №42

They dug out around my foundation, installed membranes and drain tiles. The whole team was very professional. Jose Mancha was particularly helpful throughout the project, keeping me posted on what was going on. I would highly recommend Atlas.

Br
Review №43

This is the second time (second house) we have used Atlas. They were punctual, competitively priced and both times their technicians were polite, professional and knowledgeable. I will definitely be calling them again if I need their services in the future.

Mi
Review №44

Needed assistance rapidly and Atlas couldn’t have been more accommodating- great service, fair prices, overall highly recommended!

Ju
Review №45

I have used them twice to repair foundation cracks. Both times the scheduling was easy, the estimate was comparable to other companies, and the job was performed quicky with no issue.

Sa
Review №46

5 stars for professionalism, organization and knowledge. Kaz was great and really knew his stuff. I received a very honest estimate for the work that needed to be done.

Re
Review №47

Would HIGHLY recommend this company! We had them put in an entire basement perimeter drainage system. The were in and out within 4 days and my basement was immaculate every day after they left. We did not have any additional dust as they used an air filtration system while they worked. The workers were beyond polite and we had gotten 3 bids from other companies and Atlas was the lowest and yet offered the most. Life time warranty and has followed up after completion to make sure we were happy and that everything was working.

Am
Review №48

Professional, fair and customer focused. The employees are polite and left my basement in perfect condition after fixing our issues.

Ch
Review №49

Received a price in keeping with other businesses, but these people were very thorough, and explained everything and more. Scheduling was done at my convenience. Workers arrived on time, were friendly, quiet, cleaned up thoroughly and showed me how things worked. Needed a referral for two related matters and got that as well.

Ka
Review №50

Great company. Competitive pricing. Pat was awesome. Quick responses. Came and did the work earlier than expected. Very professional. No rain in this church basement! Thanks for the great service. Church of the Holy Nativity, Darien

Ma
Review №51

Atlas was referred to me by a co-worker and I could not be happier. Got an appointment, quote, and work done before the big companies even scheduled me for a quote.Thank you Atlas!

Ky
Review №52

Atlas was great, great pricing & the guys showed up early for the project & they put down cover so there was no sign they were even there... the basement was cleaner after they left than it was before they started!

LT
Review №53

Because of the lack of customer service/communication, as well as several commitments broken by the companys rep, we have chosen not to hire this company for our project. The way I see it, if they cant be honest and trustworthy before we hire them, why would we entrust them to work on a major construction project in our home. Based on this being only my 1st review given on Google and seeing many positive reviews on this company (the reason I called them), I hesitated before giving a negative review. Ultimately, however, I felt it was the best way to inform other potential customers as well as the companys management (even though I did email them and havent heard back from them). Maybe my poor experience with this company was because of the reps action and not that of the companys. They or anyone else reading this can decide that.

Ma
Review №54

This is the only company. That we found was willing to stop our water leak from the outside of the house, they gave us three options to stop the leaks from the outside. Their competitors never mentioned stopping the water on the outside of our home . They repaired and old water basin needed some repairs. As the first option and it was also the inexpensive option of the three options, this is a very honest company we will use them again, Great job guys..!! MM

Th
Review №55

Your tech was on time and professional. I would definitely recommend Atlas to friends

st
Review №56

Atlas provided professional services at very competitive price. Their estimator made better recommendations than other companies I received estimates from. Their work crew was courteous and professional in their job. Work was completed per estimate and did good job of clean up afterwards. Would highly recommend this company.

Be
Review №57

Rick Liston, the project manager that I worked with, really went above and beyond my expectations. He was very responsive and came out several times throughout the project to make sure that everything was being done correctly and was very patient answering all our questions. Would absolutely recommend Atlas!

ji
Review №58

I had a basement leak that we could see only went down about 3 feet below the ground. I had 2 other quotes from National names and they came out at 6K & 4K. Atlas came and quoted $950. In all fairness the other brands want to dig all the way to the bottom of the basement in order to gaurentee their work. But I didnt need all that. Also, I didnt get a guarantee but I didnt need one. Thanks Gary @ Atlas! Great Job! Please tell service technician he was great! It was pretty hot that day and he dug the whole thing by hand. No leaks!

To
Review №59

VERY expensive- quoted 8-10,000 but charged me $15,000 50% more And the millwork that he supposedly saved had to be replaced at great expense. I would not use him again

Sm
Review №60

This is a second time that we use Atlas Restoration.First time was in July 19 2010.Second time was on the 8th, March 2018, three new cracks.They are very professional, fast service and the service man were knowledgeable of his profession.The material that they are using to apply to the crack were improved much better than ten years ago.

da
Review №61

Very good work and cleanly

Pa
Review №62

Choosing Atlas was an excellent decision. The consultation help us identify the real source our water problem, and ther tiered proposal allowed us to choose to implement a portion of it now, and then more later if it turns out that more work is needed. This is the most cost efficient way to incrementally solve the problem. The crew who buried our downspouts were the most polite and friendly workers I’ve ever run across! They were fast, neat, and explained what they were doing as they progressed. The cost was as high as the quality of the work that was performed, but overall the job was done right. We highly recommend Atlas!

ke
Review №63

Atlas impressed with all phases of the work form the estimating with Jason Clesle to the restoration work by their professional staff. Have used them for both a major and a minor project and they have performed very well. Highly recommended.

pa
Review №64

Professional and polite

Je
Review №65

Most of the individuals I interacted with were very professional and responsive. It was interesting how quickly someone could come out and give me an estimate, though, verses actually getting on their schedule to get the work actually done. I would caution you that you may have to wait for their services. There was also a mix up with a window well covering, and the production team secretary insisted I was reading the diagram wrong- and it was my house we were talking about! The company they contracted with did eventually come out and fix the error, but they took away the cover they made by mistake - rather than leaving it to accrue some goodwill. So, someone else got my custom cover! There were a couple other minor disappointments, but overall I was satisfied with their work.

Mu
Review №66

I am very upset about the work of Atlas Restoration. To get an estimate of work we called to this company. The worker (Pat) from this company came and made an estimate for $9000 and said that he will call us back Monday ( he visited our home Friday) after he will discuss this project with his manager. But we did not get any calls from him and after a week waiting, I called to the Companys reception asking about the status of my project. ONLY after my call Pat responded, But I was upset completely - he send us a paper estimate which was $11,225. I was very disappointed and called Pat, asking why the estimate increased on $2225. He said that he did not count the job to fix the cracks, but when he visited out home he measured and confirmed that the company will install beans and fix all the cracks. I will NOT recommend to use this company. They try to make a money by laying to the clients.

Ri
Review №67

I was very pleased with the work that Atlas Restoration performed in fixing the supports holding up the steel beams in my crawl space. The shims that were used to fill in the gaps between the support columns and the steel beams were either standard clay bricks or wood. In the case of the clay bricks, they were cracking and crumbling. Atlas gave me a detailed quote, and then came in and did a nice job of replacing the unacceptable shims with steel plates and tubing. I thought the job would take all day, but the two workers that came worked diligently and efficiently and finished the job in just in a little more than half a day. Before they left they cleaned up everything, so that you could not tell that someone had been working in the crawl space.

Ka
Review №68

Very nice, prompt and clean.

Ed
Review №69

Wonderful people to work with. Very happy with the results of the job.

Ma
Review №70

I highly recommend atlas restoration. They did a great job. Very professional. They can also negotiate prices.

Pa
Review №71

Seriously an awesome company that provides a streamlined and no bs services. In a world of no guarantees and hidden fees, Atlas superceded every expectation. I paid exactly what I signed up for and they fixed two leaks in my basement (one being semi-major) with relative ease, punctuality and professionalism. My basement is now bone dry and I can honestly say I have found my basement team for life.

Gr
Review №72

Great price and great service.From wet to dry basement in few hours.Atlas repaired two leaky cracks in my basement foundation and after 3 big storms I can peacefully close the walls and redo the flooring. Thank you!

Hi
Review №73

We had our floor reinforced by Atlas earlier in the year. Foreman Robert and his team did a fantastic job. They even broom cleaned the floor each day. Sales and the other people are also responsive and professional.

St
Review №74

I had Kaz Wleklinski as my Sales Advisor and he was amazing--really took the time to inspect my entire basement and explain everything thoroughly to me.I was about to go with another company, but Kaz agreed to beat their price! Couldnt have picked a better person to work with on this!

ro
Review №75

Did a very good job dealing with water remediation at our church.

Ri
Review №76

Our house was built in 1878. An addition was put on in 1940 and we put an upstairs to the addition in 1996. We noticed new cracks and the patio door not plumb anymore. Atlas Restoration fixed it. Chris was the first man I met who looked over the house and explained the problem and how his company could fix it. In about 3 weeks Salvadore, Jose, and Abel dug seven holes and put the piers in. They raised the section of house that needed it and made our patio door plumb again. They did a fabulous job cleaning up. Rick also came when it was time to lift the addition. All men were friendly and professional. I highly recommend their work.

st
Review №77

On time, professional from start to finish

Fr
Review №78

Our experience started with Jason who is straightforward and honest and kind treated my parents and I with a great deal of respect the whole process was fantastic the crew was good they were all nice they treated us well we got our warranty papers I cant recommend a company higher than Atlas they were fantastic

Ca
Review №79

Have used their service twice & both times work was completed in a timely manner & work resolved the problem. Workers friendly & neat.They took care to keep things clean.

Mi
Review №80

We had some rot work done in our crawlspace. Not the best work to have done as there is no visual reward but Atlas did the work as discussed and at expert levels. Would recommend them again for sure.

jo
Review №81

Great pricing, professional staff, quality work. I loved working with them, Highly Recommended.

St
Review №82

Have worked with Jason a couple times. Always reliable, knowledgable and the consummate pro. Highly recommend.

Ne
Review №83

They did the work efficiently and cleanly. Would definitely use them again!

Ta
Review №84

Great gob. Great price. Worked fast and clean

Je
Review №85

Super service and great advice from the technician on how to keep our basement dry and safe. Great company!

Be
Review №86

The professionals from Atlas come promptly and fixed our cracks in our basement walls for a reasonable price. Would highly recommend!

Ma
Review №87

These guys are great! Awesome work and the cracks in the basement are not dry!!!

Mi
Review №88

We used Atlas to repair a foundation crack in our condo building. They were professional, courteous and communicative throughout the process.

Ju
Review №89

Did not return call.

Da
Review №90

The work was done quickly and clean up was done well. I would recommend anyone with a basement seepage issue use their services.

ar
Review №91

Very professional, worked hard, did a great job.

Gr
Review №92

2nd time getting water, after Altas repaired our foundation! Spent a lot of money and I have been up hours trying to keep up with the water coming in our basement

Ef
Review №93

Really bad place to work they want everything fast and for really bad money they no care about quality most of the times we have to comen back to redue the job because the pour materials I will never come back after they pay me 9 for hour no work for very toxic place to work

Pa
Review №94

Excellent. Highly recommended.

Ma
Review №95

Very thorough and courteous.

Re
Review №96

Prompt, friendly service!

Ma
Review №97

Thanks to Atlas for giving me a job

Information
24 Photos
97 Comments
4.7 Rating
  • Address:11441 Melrose Ave, Franklin Park, IL 60131, United States
  • Site:https://atlasrestoration.com/?utm_source=google&utm_medium=organic&utm_campaign=GMB%20website
  • Phone:+1 847-994-2526
Categories
  • Building restoration service
  • Waterproofing company
  • Concrete contractor
  • Dry wall contractor
Working hours
  • Monday:Closed
  • Tuesday:8am–4:30pm
  • Wednesday:8am–4:30pm
  • Thursday:8am–4:30pm
  • Friday:8am–4:30pm
  • Saturday:8am–4:30pm
  • Sunday:8am–4:30pm
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