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Phillips Chevrolet
9700 W Lincoln Hwy, Frankfort, IL 60423, United States
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Mo
Review №1

Bobby is the best!! Searched online so I knew what I wanted when I got there. Bobby made it happen!! Best car shopping experience Ive ever had. Definitely recommend Phillips Chevrolet in Frankfurt and make sure to ask for Bobby! Such an awesome guy! :)

Mi
Review №2

Oscar and Walter made my dreams come true owning the vehicle l wanted. Both very professional and l feel went over and beyond to make me feel comfortable showing me how to operate my new vehicle. Oscar emailed me and followed up with me finding me the vehicle l wanted after our conversation over a year ago and the manager Walter got me approved quickly. I walked in at 9:00am and drove out by 11:45am the fastest I ever bought a vehicle. My next vehicle for my wife will definitely come from Phillips Chevrolet.

Da
Review №3

The entire team at Phillips is hands down phenomenal. I was treated like family from the moment I walked into their showroom. Bobby and Marty were able to get me into my dream car, no matter what it took. They didnt waste my time or try and push anything on me, they made it easy, painless and simple. Phillips is the only place you need to look when it comes to purchasing a car. Best of the best!

Fr
Review №4

Second vehicle I’ve purchased from this dealer and couldn’t be happier with them. Easy process and always has the best vehicles on the lot. Oscar has helped me with both trucks. Good guy to work with.

Cu
Review №5

Wow! Just Wow. His knowledge of the cars, patience with customer service is outstanding. His understanding us post pandemic customers is exceptional. Transparency of the paperwork make it effortless and very helpful is getting the deal close. I recommend and trust Rami to handle a of my friends and family. Rami is. an outstanding Salesman of the Year!

Li
Review №6

Go see Lisa she knows her stuff!! had a great experience w/ her. She gave me her full undivided attention. found the exact vehicle I wanted in tip-top shape at a great price with excellent customer service

Co
Review №7

Had a great experience working with Steven Sorensen at Phillips Chevrolet. He listened to what we wanted and helped us get a great deal on an awesome 2019 Equinox. Steven really made the car buying experience a pleasure.

Yo
Review №8

Great service! Awesome people and very helpful! Lisa was available to help out. Over all, a great experience.

Bi
Review №9

Would be a zero if I could. Its amazing how often a dealer can call and text you when they are trying to sell you a car. Multiple times on a daily basis. Then you buy the car and they tell you about their fantastic service department. You decided to take your car in for service at the dealer. They supposedly complete the service and you take your car. Then it starts running rough and hesitating. You contact the dealer and you are told they cant get you back in for another week. You tell them this is not satisfactory, but nothing they can do now. So I have to repair the vehicle myself and when I contact the dealer to complain. I get crickets. No resolution. Calls and messages ignored. Emails unanswered. Save yourself the headache and take your car someplace else!1st Edit. Sure they are really sorry. Put a computer generated reply up and make yourself look good. Its all a lie. They can call and call and call when they want you to purchase something. Have a problem, we cant help you but we sure pretend to on here.

ca
Review №10

Service has always been honest and had my best interest at heart. They never try to upswell me unnecessary products and are very fair about what needs to be done to keep my car in great condition.

Sh
Review №11

I had a great first experience. My service was fast, friendly, and I will definitely be returning! Thanks for the great customer service.

Da
Review №12

Good experience but I do not like choosing my service options at the kiosk. I would hope the experienced service team members could walk me through my options so I can ask questions as we talk. Service kiosks are impersonal and leave me wondering if Im getting the service my vehicle really needs.

Je
Review №13

Oscar is very professional and Bobby was very professional as well. Both extremely helpful! Two thumbs up and definitely recommending

He
Review №14

Great experience! Friendly, fast service. Joe Luque met all our needs. Highly recommend!!

Ro
Review №15

Just bought a new 2022 Trailblazer from Rami. Best salesman ever. Over 10 years of buying cars from him. He always does right by my daughter and me. Love you, Rami!

Kh
Review №16

Courteous. Thorough. Positive attitude. Oscar and the dealership were easy to work with. highly recommended.

ka
Review №17

Great experience this morning! Thank you Jennifer for all your help with finding us a great truck!

Br
Review №18

I recently traded in my car for a brand new 2021 Chevy Equinox. Lisa made everything so quick and easy and was so helpful! Every time she came to talk to me she had more and more good news about the car I was about to purchase. I couldn’t recommend her more!

Sa
Review №19

Jordan was great to work with. He answered all of my questions and made the process in buying my Yukon as smooth as possible!

Ca
Review №20

Rami is the reason we are buying our fifth car from him at Phillips. His customer service is only exceeded by his depth of knowledge about the entire buying process. P0 We always come back to Rami ...and you should, too!

Vi
Review №21

Great staff... bobby walski great salesman... made the deal happen

Jo
Review №22

Great deals and service. Second to none. Joe luque was great to work with.

Le
Review №23

Stopped in to see what I could possibly get for my 2016 Chevy Traverse. Once I was informed of my vehicles trade in value I was on board. From the start to the very end of that process Mayra Esparza was extremely helpful. I ended up choosing a fully loaded 2019 Chevy Traverse, and I am just ecstatic with the whole process.

Mi
Review №24

Sylvester is very personable, funny and honest. He made the process easy to trade in my car.

Ma
Review №25

Service department did a great job. Had the oil change package with wheel rotation and filter changes. This was all done in a timely manner. Excellent customer service through and through. The best Chevrolet dealership in all of North America in my opinion, from the sales team to financing to service. You cant beat Phillips Chevrolet of Frankfort, IL. My wife, who is very hard to please, loves this dealership and our sales rep. Jordan. Thank you again.

Zo
Review №26

Amazing service! Oscar and Theodore are amazing at their jobs. Made sure we were fully informed and made the right decisions based on our needs.

St
Review №27

Just bought my 3rd car thru jarrell At Phillips Chevy. He is the best! He got me the exact Equinox i wanted and with a great deal. S/O to Walter for beating up the bank for me with his muscles. Thanks again Jarrell and Walter!

Na
Review №28

Awesome job Joe Luque. Thank you for helping me get the best deal on selling my equinox back to the dealership I originally purchased the vehicle. Joe was an amazing salesperson very knowledgeable and professional. Thanks Joe!

Sa
Review №29

My husband just traded in and purchased a vehicle from your Frankfort location. Jennifer Thompson was super nice, knowledgeable, and pointed us in the right direction with the type of SUV that we were looking for. Thanks again!

An
Review №30

Experience was good I wish tho my truck would have gotten a courtesy wash and that I would receive coupons in the mail as the price seems to be going up and up

an
Review №31

Had a little noise coming from one of the brakes. The technician located the problem and did what he thought was needed and corrected it My service adviser asked if they could keep the car overnight to test drive it a couple more times the next morning. That was thoughtful I thought, and not a problem for me. Also, since Phillips put on new brake pads fairly recently, so there was no charge. That was a nice surprise too.Great service, as usual.

Je
Review №32

Had a great experience working with Jennifer and Walter during our recent used truck purchase. It was a no pressure buying process with plenty of time to address all of our questions. They were professional and treated us fairly. I would do business with them again.

li
Review №33

Great experience when purchasing my sons truck ! Very professional and thorough ! Thumbs up !

Ar
Review №34

A big thank you to our salesperson, Jennifer Thompson. The best experience we have ever had buying a car. You were caring, patient, and a big help answering all our questions. I could not be happier and the deal was super.

Ch
Review №35

Love my new Traverse! Thanks for all the help Joe Luque!

Sh
Review №36

Went with my son for his first car purchase. Our salesman was Joe Luque. Joe really took the time to explain everything to a first time car buyer. It was a great experience and no high sales pressure. Even after we had agreed to the purchase Joe was looking into ways to get more for our money and was even able to get our financing rate lower.

Ni
Review №37

From the moment we walked in, we were greeted professionally by Oscar. He asked a lot of questions and there was no time wasted. Fast and efficient!

Bo
Review №38

I love when I pull in my name pops up on the screen so everyone knows your there. I love the kiosk. The guy that service my car was very polite and knowledgeable. The waiting area was clean, comfortable, I was in and out and very satisfied😊

Do
Review №39

Came in for a oil change and tire rotation and ask them to check the front end jim baggarly said his oil changing people can not do that and i also asked him if the technician check the brakes and tires he said he glanced over it and said it was ok .I think your service advisor needs to understand the word inspection and glanced .He was not very personable I will NEVER come back

Na
Review №40

Great service, on time delivery and the price very reasonable.

De
Review №41

I insisted that I had a suspension issue and asked they check again...they pull a trax in for service next to mine and compared and reassured me there was no issue just to raise the drivers seat.I always have my car serviced at Phillips.

Me
Review №42

Thanks Joe LuQue and Anthony McAuley for a fast and easy upgrade :)

Pa
Review №43

Great experience at this dealer. They will take care of you here. Give them a try. Bought a used Ford and the salesman Joe was great. Thanks

Li
Review №44

I had the pleasure of working with Dominic. He was patient with me as I did not intend to purchase a vehicle. I was only wanting to test drive a couple of cars. He suggested a few cars based on what I was looking for and we ended up finding one that I loved. He was very helpful and made what could have been a stressful experience into a very good one.

Li
Review №45

Lisa did a great job as always. This is our 3rd car from her and she always takes care of us as if were family!

Er
Review №46

My car guy Bobby helped me find what I wanted, not only once but twice!Very pleased with how he handled both transactions. Th e phillips team are always good to me,thank you guys Ill be back!

An
Review №47

Extremely helpful! Made sure we got everything we wanted. Oscar and Theodore went above and beyond to make sure we had the best experience!

Ci
Review №48

I went for a routine oil change/tire rotation. My appointment was smooth and was done within an hour. I unexpectedly had to bring my granddaughter with me to the appointment so I was thankful it was not any longer. Always professional at Phillips.

Pa
Review №49

What started out as a bad week due to a car accident turned out to be amazing because of Phillips Chevy!! Lisa, in sales, was knowledgeable and so helpful during this difficult time. She and technician Adam found the perfect car for me and my family. It was everything I wanted in a vehicle. She made the process seem effortless. She went above and beyond for me and my family. Highly recommend Phillips Chevy for all your car buying needs!!

Ma
Review №50

Myra was really helpful and explained everything really well to me. She made buying my first car a great experience!!! Definitely coming back

Al
Review №51

I am a FIVE time Happy Frankfort Chevy Customer!!! My husband leased twice, I leased and then purchased my lease October 2020 (2018 Traverse) my son purchased in October 2019. Our sales person was Lisa Gonzalez in THREE of those transactions...she is a natural in her field. She makes you feel comfortable and not under pressure just to make a sale. I will continue to recommend her to my family and friends. Her friendly nature puts you at ease and makes sure you are satisfied with your new purchase. KEEP UP THE GREAT WORK LISA !!!!

Br
Review №52

What a nice experience in and out 😀Jordan Jurgovan was awesome

ca
Review №53

Great Experience! Stress free and the fastest car deal I’ve ever experienced. I would leave Joe Luque 10 stars if I could.

Ri
Review №54

What a great place to buy a vehicle! Friendly staff to help you with the entire process. Well worth the 7 hour drive I made to buy the vehicle I saw online. My salesman sent me a personal walk around video of my intended purchase. When I arrived I was greeted my a friendly staff. Everyone treated me in a very impressive friendly manner. I was amazed. I knew that I would probably never see any of these people again. But they made me feel that I was coming back the next day or even to dinner that night. Bottom line is I got a great deal from a great dealership. I wouldnt think twice about buying from Phillips Chevrolet agian.

Ke
Review №55

Oscar made the car buying process super simple and pleasant. He handled most of the process online and virtually so we did not have to sit at the dealership for hours. We just went in to finalize and sign papers. They gave us a very fair price for our trade in and quickly got us into the car we wanted! He provided a great car buying experience.

Iv
Review №56

Jennifer help me out 100% recommended this place

Da
Review №57

Thank you so much to Jennifer for your time today in showing me both the Sonic and the Spark. Both are great cars and would have me zipping around downtown in no time! Jennifer was incredibly knowledgeable about the vehicles and did a great job making sure I knew the ins and outs of both of them. Thanks again!

Mi
Review №58

Phillips ChevroletAug 12, 2021Mikeh596 Awesome experience. Definitely would recommend. Great...Awesome experience. Definitely would recommend. Great people to do business with. Got me in an out of the dealership very quickly. Highly recommend using and I will in the futureMikeh596 responded publicly on 8/12/21 3:00 PMGreat experience. Thank youEDIT RESPONSE

Ro
Review №59

Great buying experience. They had everything ready and it did not take long at all. No surprises or issues. Just a pleasant purchasing experience. Thank you.

Jo
Review №60

Great dealership for service and for purchasing. I have all my service done her and have had more than one buying experience with Steve S and he is the right balance of follow-up and waiting for the right deal. I bought a Chevrolet recently simply because they have taken good care of me at Phillips in Frankfort.

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Review №61

Mayra was very very nice and informative… everything she told me happened the way that I needed it to because I was on a time schedule… I definitely recommend her !!

An
Review №62

Bobby Walski was absolutely amazing to work with. He provided clear communication during the process and when selling my vehicle. Overall, great experience, no hassle and in & out. Highly recommend this place and Bobby.

Ch
Review №63

Working with Steve Sorenson was great from start to finish! He was professional, never pushy and stayed with me thru the whole car buying process!Im very happy with my car!

A.
Review №64

I like to thanks Bobby for a great service provided, he did our transaction fast and no hurdles. Great guy to make business.Great job Bobby.

Va
Review №65

Thanks for all the help and always finding the best ways for your costumers. Walter and Jordan at the Frankfort location are amazing to work with.

Ky
Review №66

Jerrell was absolutely AMAZING! He was extremely knowledgeable, answered all 8 million questions I had, made very comfortable with my purchase and dealt with me walking extremely slow, lol. Thank you for all of your help. I will definitely refer people here as well as come back to this location for any other purchases.

Jo
Review №67

I left my vehicle for nearly 2 weeks with your service department & came in to specifically mention & verify the problem only to have it returned to me doing the same thing. I spent $1400 on a rental car during this period as well only to have to bring my car back rent another car. Unimpressed is how Im feeling.

JU
Review №68

Beautiful dealership with friendly staff. Our sales person, Jennifer Thompson was very personable and extremely helpful. We would definitely recommend Phillips of Frankfort and tell them to ask for Jennifer ….we love our new Blazer.

Je
Review №69

Rami at Phillips Chevrolet was extremely helpful with my car buying experience. He was patient, helpful, informative and I’ll refer others to him. Great job sir!

Ja
Review №70

I had a 12 noon appt. for an oil change/tire rotation. Checked in a little earlier than 12. The Service Tech, I believe his name was David said it would probably be about 1hour 1/2 because one of the machines for the tire rotation was down. Well, I was very pleased how fast they got me in and out. It took about 30-45 minutes and they washed my vehicle (Yes) Very pleased with the service!

Ta
Review №71

I have purchased 4 cars in the past ten years and I can honestly say Phillips Chevrolet was the best experience I have had buying a new car. Working with Joe Luque was such a quality, efficient, and effortless experience.

Pa
Review №72

Talk to Joe he will take care of you. Came in from another dealer that low balled me on my trade in. Phillips did me right. Awesome dealer. Will buy from again

Ru
Review №73

The Salman look down his nose at me because I dont have on a suit

Ch
Review №74

Selling my vehicle at Phillips dealership was quick and easy. I received a good price with great customer service. Lisa is a great employee. She was very professional, personable, and made the entire process enjoyable. Thank you Lisa and thank you Phillips!!

Ji
Review №75

Steve is always a huge help when buying a car and makes the process so smooth. I love this dealership and how friendly everyone is

La
Review №76

Lisa Phillips (Gonzalez) was fantastic. She followed up on phone calls when she said she would. She was knowledgeable and was clear and understood exactly on what I was looking for. She was top-notch. Highly recommend Lisa for your new (or used) purchase. Thanks again Lisa.

Ri
Review №77

It was great working with Bobby Walski at Phillips Chevrolet! He was very knowledgeable and fun to work with. I got a great car at a great price. I would highly recommend working with Bobby for any and all future sales.

Wi
Review №78

Phillips Chevrolets Service in Frankfort proved to be irritating, confusing, and in the end a total waste of my Time. After playing phone tag for days and showing up for my appointment to have a trailer hitch installed this morning, I ended up just leaving & doing business elsewhere. Good thing too, I saved $130!

Ju
Review №79

I just purchased my 3rd car from Rami! I only purchase my cars from him knowing I’m getting the best service in town! Rami was great to work with and really went above and beyond to secure our desired car and ensure top quality. He made everything so easy and quick for us. He is the guy to go too if you need a car! The best!

AL
Review №80

I was extremely pleased with my Corvette purchase experience with sales specialist Lisa Phillips. She was very knowledgeable about the vehicle I purchased as well as well versed in financing. She was pleasant to deal with. Would purchase from her again.

Be
Review №81

It was a pleasure working with Bobby. The process was smooth from start to finish. I will definitely recommend him to anyone purchasing in the future. This is second purchase from Phillips. Both times experience was great.

Sh
Review №82

Jennifer was great when handling the sale of our truck. Thank you we appreciate it!

Ri
Review №83

Usually use a different dealership farther from my home. Phillips is minutes from my home. Experience was fine.

Lo
Review №84

Rami is amazing… in a time where it is next to impossible to find new cars he worked his magic and always with a smile on his face! I highly recommend working with Rami if you are in the market for a car!!!

An
Review №85

I found out that my car needed a major repair. I had to get a new car as soon as possible. I was really stressed out since it was my first time buying a car. I’m so glad I went to this location. Niko made the car buying process go so smooth! He was patience with all the questions I had and took the time to explain everything! I 100% recommend buying a car from Niko!

Ma
Review №86

My service advisor Jeremiah DeYoung went above and beyond what was expected. My husband Terry has been in the hospital for the last 2 months. This was a very pleasant day and needed. Thank you for his outstanding customer service.

El
Review №87

Was shopping around for a truck.. Came in at Phillips Chevrolet in Frankfort Oscar Hernandez was the gentleman who helped us.He was extremely friendly and patient. Mike Herris was also assisting us also a very friendly and professional gentleman.

Je
Review №88

Rami was able to figure out what I was looking for in a car, when I wasn’t even sure myself. He made the whole experience simple and fun.

AM
Review №89

Great experience here at Phillips Chevy in Frankfort... Jordan was the product specialist that helped me out. I Highly recommend this dealership, will definitely be back when I’m in the market for another vehicle

Ti
Review №90

Had a great experience with Oscar.😊

Br
Review №91

Everything went smoothly. I was kept informed throughout the whole process. The service was completed faster than I expected.

Jo
Review №92

My experience at phillips chevrolet was real good the sales girl and finance people gave me the best deal. I was treated like family. It was fast and easy. I highly recommend Mayra and Richard!!

Al
Review №93

I worked with Lisa when I was shopping around for my new car and she made everything SO easy and stress free. She was patient with me and found my dream car and communicated with me every step of the way. I will definitely work with her again in the future!

La
Review №94

I just bought my very first car and it was an exciting experience!! Rami made it quick and easy. I definitely recommend him!

Ge
Review №95

Energy...knowledge...transparency...Customer Service....Efficient. Rami was downright THE GOAT in Car salesmanship. Telling ALL my friends and family. See Rami, Its a done

Mo
Review №96

Nice place to buy a vehicle, Lisa Phillips, was very patient and courteous. I spoke to her before coming in which made the process go smoother. I did have an issue, I called her and was quick to have a technician call me back and issue resolved. Thanks Lisa for your great customer service!

If
Review №97

I JUST LOVED THIS PLACE; THE SERVICE IS GREAT. !!!

Da
Review №98

Steve Sorensen is the absolute BEST IN THE BUSINESS. He doesn’t care about cars, he cares about people and the perfect car for them. Trust him, trust Phillips Chevrolet and they’ll get the perfect car for you! Thank you Steve!

Mi
Review №99

Great buying experience with Joe Luque at Phillip’s Chevrolet.

Li
Review №100

Wonderful experience. He is very knowledgeable. Appreciate all his help. The service was very quick and comprehensive. All staff were friendly and quick to answer any questions.

Information
100 Photos
100 Comments
4.7 Rating
  • Address:9700 W Lincoln Hwy, Frankfort, IL 60423, United States
  • Site:https://www.phillipschevy.com/
  • Phone:+1 815-469-2323
Categories
  • Auto repair shop
  • Auto parts store
  • Chevrolet dealer
  • Car repair and maintenance
  • Car service
  • Oil change service
  • Tire shop
  • Truck dealer
  • Truck repair shop
  • Used car dealer
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–6pm
  • Friday:Closed
  • Saturday:8am–7pm
  • Sunday:8am–7pm
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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