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Dougs Auto Repair & Towing
523 Holmes St, Frankfort, KY 40601, United States
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Dougs Auto Repair & Towing

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Review №1

They are honest and dependable to give you good service at a reasonable price.

Ro
Review №2

Great service helping me out of desperate situation. Fair price for their effort.

Me
Review №3

Tommy was supposed to be repairing my vehicle from a auto collision, he kept my car for roughly around 6 months and he was only supposed to repair the fender, the front bumper and the hood. He had my car for 6 months, then when I got it back there was things wrong with my vehicle that wasnt wrong with it when I took it to him. My horn didnt work. My radio didnt work. My heat and air didnt work. Then my brakes went bad the day after I got it back and the brake caliber was messed up as well. He kept putting it off and putting it off for at least 6 months then my car lot had to get their lawyers involved and he had my vehicle up there within the next few days. If you have crack to give him for fixing your car he will get it done quick. Thats why all the dope boys take their vehicles to him. Everybody elses vehicles are put on the back burner. And he ducks stuff up on the vehicles. He takes parts off your car and trades it for old parts. He took fuses out of my car and trades my battery for an old one. I would DEFINITELY NOT recommend Tommy to ANYBODY, EVERR!

Cu
Review №4

Fast service and great job working on the auto mobile.. Fair price

Sa
Review №5

Tommy and his Wife offered an exelent friendly service to me when I was stranded in Kentucy due to an improperly done oil change. Explained everything in detail, very compassionate, and well priced. Optimal service.

Da
Review №6

My son paid for his towing service because his car stopped running after going through a deep rain puddle. So it stalled out. Well, the guy Tommy said he would take a look at it. The car was in great condition, good engine, ect..Well, he started mentioning all of these (new) problems that caused the car not to start. Of course we, and our family and friends said hes looking to profit off my sons car by coming up with different excuses!! My son told him not to work on his car and that he will pay him for the towing and the time he claimed he invested in looking at the car. Other mechanics and his mechanic in Lexington knows his car inside out because hes the one who fixed it before and had all New parts on it. All he needed was new spark plugs and some other part because he has performed work on trucks, cars and subs, especially vehicles that had gone through deep water and fixed them! It has been 3 weeks, after being paid 210.00, Tommy has not brought back my sons vehicle! We do not trust this man as we have read other views about his unprofessional business! He has one more day, If he does not bring it to our home we will contact the local authorities and also KY News to expose his poor business practice! He doesnt realize how many people we have discussed this with legal wise. Beware of this scam artists!! People like him will not prosper due to greed and being untrustworthy!!! His reputation is going to be ruin, believe that!!!

wi
Review №7

Good job

Bl
Review №8

Mr. Purvis did a great job on my car today. Needed a new CV axle, replaced it in about any hour and for a good deal. Couldn’t have a better person work on your vehicle.

Je
Review №9

Tommy and his wife are professional, friendly, and priced competitively. They towed my vehicle from a dangerous location (I-64 heading west, right before the Kentucky River bridge). I recommend Tommys towing services to anyone looking for a fair price and a professional experience.

Wi
Review №10

Wish I didn’t have to even rate them with one star to leave a review. To put it simply; untrustworthy, unreliable, dishonest. Recovered and towed our car after it was stolen and REFUSED to return our car to us after we presented him with a COURT ORDER stating to release the car back to us and to forwarded all retribution fees to the Carroll County Kentucky District Court Office. Tommy Purvis does not even have our car at the tow yard and claims to have it at “one of his other properties somewhere in Frankfort.” We have filed a criminal case against him and the Kentucky State Police removed him from their tow list because of this mess. He will extort you for money and God only knows if your vehicle will even be at the tow lot when it’s supposed to be. DO NOT USE THIS BUSINESS!

Ra
Review №11

Tommy and the guys are great ive always taken my vehicles here and i always will. Merry Christmas guys

Jo
Review №12

BEWARE - Worst experience with a “service industry” that I have ever had! Will scam you and your insurance. Installed used parts that were “purchased new.” You will have to retain a lawyer like I had to if you go here.

Ja
Review №13

Waited about a month after the fix I received just to give an honest review, it held up but these guys are not much on customer service. My car set there for over a week before it was finished, sometimes I would go down there and the other guys would be sitting around doing nothing while Tommy was out towing another vehicle, would not recommend to some one that cannot afford to get a rental while their primary vehicle is being fixed.

Ch
Review №14

Love Love Love This Guy And His Wife. When I Called Needing My Car Fixed He Did Everything Possible To Make Sure I Wouldnt Go Broke Trying To Fix It. Very Reasonable And Fixed My Car The Same Day . I Didnt Have To Wait Long. Definitely Recommend!!!!!

Mi
Review №15

Not a very good place.. paid $180 dollars for work that didnt fixthe issue and made the noise even worse.... got another mechanic shop to fix it for $85.. ( part was 59.99) he charged me $30 for a mount and balance.. mount and balance is about $10 any where else... just wasted my money with this place.. go to another mechanic shop.. awful

Mi
Review №16

I dont know what is wrong with some of you people but I would and will take my car for him to work on any time I need it worked on 💯 Im disabled and he is helping me in every way possible that he can Thank You Doug for everything you are doing for me God Bless You And Your Family 🙏🙏🙏🙏 And Happy Valentines Day to you and your family talk to you soon

Be
Review №17

These folks are not licensed to tow in Frankfort first of all. Second hes a fast talking scammer. Said hed show up to tow, not only didnt show but got extremely angry that I expected him to show up at the time he specified. Never called the next day. I ended up calling Careys...THEY are legally licensed and quick to respond.

K
Review №18

Man will say hell call back and dont. Will hang up on you and act like hes never spoke to you! I do NOT recommend this place at all

el
Review №19

Best place in town.

je
Review №20

This man was going to charge 120 to replace my elderly parents battery. Also had it towed to his garage which was an additional fee. Ridiculous. Do not call this man. When I called to tell him that I would go get the battery and replace it myself, to have the car toWed back, his wife called me every name in the book and threatened to beat me up!

Wi
Review №21

Great prices and service .

Ch
Review №22

Tommy got me off the interstate with a blown out tire stuck in the middle of I64. I was in a bad area to break down. He took all the risk and allowed me to watch his work from a distance. This guy has balls, and for that I am thankful.Trent

sa
Review №23

...lack of communication wouldn’t recommend

Ch
Review №24

Went there had the owner Tommy Purvis rebuilt a engine in my vehicle. Went to four other shops couldnt no one figure it out but him. Hes a perfectionism and ASE certified. Thanks Tommy.

Jo
Review №25

Good place to fix cars.

Information
1 Photos
25 Comments
3.2 Rating
  • Address:523 Holmes St, Frankfort, KY 40601, United States
  • Phone:+1 502-395-8677
Categories
  • Auto repair shop
  • Towing service
Working hours
  • Monday:7am–7pm
  • Tuesday:7am–7pm
  • Wednesday:7am–7pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7am–7pm
  • Sunday:7am–7pm
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