Baja Auto Insurance
2908 E Berry St, Fort Worth, TX 76105, United States
Review №1

Great customer service from Maria Gonzalez Moreno. She was on top of getting all documents too me and making sure that i got my documents too her asap. I really appreciate that from a representative. Thanks. Maria!!

Review №2

I have had my car insurance with Baja and specifically ms. Castro for several years now. She has helped me with three different cars and always found me a great rate even with a not so perfect driving record. She responds quickly when I have questions and always gets my insurance cards to me immediately. She is extremely knowledgeable and professional. Insurance is something most people dont like dealing with but ms. Castro always makes it a pleasant and affordable experience. Thank you ms. Castro and Baja!

Review №3

About a month ago I went in to get some insurance and was helped by Jeanette. I left with a great peace of mind and understanding of what I was walking away with. also gave me options with my down payment when everywhere else I went just wanted the money without helping me. today I came back in to add my card on auto pay I was helped by Giselle such a sweet young lady even though she still is new she helped me to the best she could & Jeanette was there to assist her. the team at this office is great highly recommend.

Review №4

Erline and Maria wete very helpful and kind.

Review №5

Absolutely amazing in every every way 5 ⭐️ Erline Ramos keep up the great work.

Review №6

This Place is awesome! Highly recommend sales person Angel did wonderful job helping me out today on getting a new policy after having such a hard time finding a good economic deal he made sure we got the best deal possible he worked very hard helping us , Thank You Angel for helping us out you are excellent at your job!

Review №7

Jeanette is delight. She helped me get a good quote in a short amount of time. I just moved to the state so she really made it easy for me and the experience was fantastic. Thank and give that sweet lady a raise 👍

Review №8

Good sweet people , very nice !

Review №9

Jasmine is professional, knowledgeable, and best of all explains every thing on point making it easy to understand. Great service.

Review №10

I had the privilege to speak with Jeanette, she was amazing at explaining everything I needed to know! Very professional and kind. I will recommend everyone to ask for this young lady when they need some help.Definitely a great experience. Thank you Baja Auto Insurance Team!! 😁😁

Review №11

Best customer service I have ever received. Didnt understand some things and they were very helpful ! Highly recommend! Thank you for all the help, I will definitely be referring my people.

Review №12

Arline was very helpful

Review №13

Jasmine was great! Had awesome customer service. She helped me with getting the best quote! Thank you so much! Very professional and very curteous.

Review №14

Jeanette was extremely helpful. Very professional, helpful, and made my experience easy and simple. She deserves a raise.

Review №15

Great customer service really helps you get the best And safest deals possible for your car insurance! Very recommended!

Review №16

I went in looking for a great deal and great deal I got thx 2 Giselle. she is great.

Review №17

Great customer service , helped me find a good price and answered all of my questions with clarity I was very satisfied recommended 10/10

Review №18

Jeannette really helped me out into getting amazing coverage for my car, would recommend 10/10!

Review №19

Have always had the best customer service. Always attentive & prompt.

Review №20

Very helpful and they took thier time to find us a good policy

Review №21

The lady at this place was so nice and helpful. She made sure I understood what type of insurance I wanted and took her time to explain everything that needed to be explained. Fast and easy too definitely recommend this place!!

Review №22

Came in with my mom and personally I loved every minute with Donna, she explained everything very clearly and in an orderly manner, shes very well taught with excellent manners shes one of the best agent Ive seen so far

Review №23

There services was good !

Review №24

Been in couple of offices before but came across with Agent Irma she is really polite fast consider and helpful will no longer go np where else but here ... i wish everyone should have her personality and compassion and love to help customers.

Review №25

Ivette was amazing! It was quick and easy she took care of everything for me!

Review №26

Irmas is one of a kind person she very suosupport of our situation and understand in thank for your support and help.thank for letting us join

Review №27

Great service!! Ms. Donna was very helpful and very kind!

Review №28

Irma.. Everything was great I am very happy how things went all around 💯💯💯

Review №29

Irma... Very good customer service love her kindness. Should have more people like her Thank u irma and Baja

Review №30

Irma P. is a very helpful and knowledgeable insurance representative. She is a true asset to Baja Auto Insurance.

Review №31

Irma was has great customer service skills

Review №32

Irma was the best/easiest Pearson to deal with

Review №33

Nobody never came back from lunch there where at least 6 people in my self waiting I stay outside for a hour not cool..

Review №34

Maria gave me A #1 service yesterday I will come back.

Review №35

They really do not fulfill the role of advisers, they make it easier for you to enter more at the time of a claim or clarification they do not take the client into account, I went to cancel my policy in advance and the manager never did the paperwork even if I signed the document, I find out 10 days After my policy is still in force and the worst thing when making the claim they assure that due to policies they will not return my money for 1 month, they kept my money for my time and they could never solve their mistake, I do not recommend there will be policies without verifying each document It is better to communicate with the insurers directly since intermediaries like them do not help in anything other than collecting their commission regardless of the client

Review №36

I really have been amazed with the service that they have given me here everything was so fast and therefore the truth very happy congratulations to Maria who is the person who helped me thank you very much

Review №37

Irma Very kind. And very cute. Thank you person

Review №38

Irma, after having some problems with my policies, Mrs. Irma helped me with them. mull attentive in her work and work. Thanks

Review №39

Thank you very much for the great customer service received from Irma, very kind, understanding and helping you find the best coverage and price for you, thank you Irma ...

Review №40

I would give it 5 stars but it takes too long to assist you 😒😒please hire more very poor service personnel be careful with direct deposit. 😠😠

Review №41

Very good service that Miss Ericka gave me

12 Photos
4.8 Rating
  • Address:2908 E Berry St, Fort Worth, TX 76105, United States
  • Site:
  • Phone:+1 817-854-7018
  • Auto insurance agency
  • Insurance agency
  • Tax preparation
Working hours
  • Monday:10am–7pm
  • Tuesday:10am–7pm
  • Wednesday:10am–7pm
  • Thursday:10am–7pm
  • Friday:10am–7pm
  • Saturday:Closed
  • Sunday:10am–7pm
Service options
  • On-site services:Yes
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