user
The Keyless Shop at Glenbrook Square Mall
4201 Coldwater Rd, Fort Wayne, IN 46805, United States
Appearance

Comments
Ma
Review №1

These guys are great! They made 2 keys for my Chevy Silverado. Ran into some unexpected problems, but they went above and beyond to take care of me. Thank you!

Da
Review №2

Excellent service. Excellent prices.Little shop inside an old ATM building out in the middle of the parking lot between Macys & Jareds. (Used to be right outside Sears).

Mi
Review №3

I couldn’t be more pleased with my first experience with Bernard and the rest of the crew at The Keyless Shop. A client recently bought a car that had only one key so she needed another one. I called over and spoke with Bernard who was incredibly friendly and helpful.After finding out the price and that the key was in stock I sent my client over. Although it turned out that the key actually wasn’t there (Actually wasn’t Bernard’s fault) they had they correct key the next day. My client was ecstatic with the service received, and the price, and being a car salesperson we often have vehicles traded in without a second key so I look forward to having the Keyless Shop help clients in the future.Thanks, again, Bernard and team!

Er
Review №4

Just got home from getting a new smart key and fob. What a great place to do business! No waiting, very professional and WAY cheaper than the Nissan dealer. Thank you so much!

Ed
Review №5

I do research and They rip me off , they over charging me double of the price ,lie infront of my face. I rather get at dealership for less , avoid locksmite and key less

ja
Review №6

Paid for the service (400 $) of copying my keys and reprogram .fob keys did not match original and did not unlock lock. Did not recieve re-fund, vendor refused.,

jo
Review №7

Service is ok but the thing i do not like was they miss guide you. I was told different price over the phone and they changed double in person

Ti
Review №8

Visited this kiosk with an unusual request. The Keymaster guru figured out a solution for me that works perfectly. Thanks, key guy!EDIT: Went back again for a different issue with a different device. Fixed while I waited [for 2 minutes!]. Price was about half of what another place quoted. Again, thanks! 10/10 would do business here again!

Ma
Review №9

I was stuck in Glenbrook square lost my key while shopping they came in clutch on the last few hours and kept me out of the rain even after hours.

Sh
Review №10

I have used these people twice a couple years apart. Always a great price and employees are very knowledgeable

An
Review №11

Low cost and fast service!

St
Review №12

Friendly fast service, and great prices.

Sk
Review №13

So far I am getting frustrated to know if the mobile service during this pandemic are going to come. I asked on sunday and was told Tuesday. So then I asked what time and then?? After no response and still none to this day, which it is Tuesday today. so ill try to call then text at 9 am.. Really need help and so far I dont know another inexpensive place than dodge charging a ton...I been needing some help for a while just was busy saving and during pandemic I really need to be driving and want to but for all the money for car I cant even get the issue....my car is dead from either the alarm or not been moved for months before and during winter

Je
Review №14

Bought a fob for our 2015 Santa Fe. Got it programmed and the fob works great, for price. The key blade didnt work, they said theyd order another and cut it for us.I couldnt get them to call me back. Each time I called to ask if it was in, they were very polite and took my name and number and never called me. My call log shows Ive called them 19 times, and theyve called me zero times.If you cant get it, you cant. If I need to pay more, fine.

An
Review №15

The key fob I needed would have cost $250 from a dealer. The Keyless Shop got my fob made in 15 minutes and saved me $100. I will recommend them to everyone.

Cr
Review №16

Message them and tried calling them and I got nothing. Really disappointed.this was done Tuesday. When the weather was not that bad yet. It it was just a simple question. Got it taking care of with one call and the other lock Smith answered first try and will even come to my house. Plus I called them today he was not rude at all.

Yo
Review №17

I needed a spare key made for my car(2009 Honda Accord) and Ron scheduled me with flexibility & ease. He also charged me a great price. I will recommended him to all my friends.

Ri
Review №18

I lost my key while coaching a football camp out in Harlan so I called everywhere trying to get someone to come out to make me a key. Every place I called either tried scheduling an appointment a few days out or just didnt pick up. The keyless shop at Glennbrook came out to save the day! I was so thrilled!! Charles made the key right in front of me and my girlfriend. It was honestly so cool not only to watch the process but also to witness the pride Charles had in his job. Super cool service, super cool guy!

Al
Review №19

Ive been to this shop a few times. Ive been helped by multiple people working there, and every time Ive received the best service by far. They know their stuff and theyre willing to go out of their way to help. If I could give them ten stars I would.

To
Review №20

LMAO! Drove 30 minutes to Ft Wayne because website said they make keys for my Fiat Pop only to find out they dont have ability to do so. Attendant was helpful in recommending another locksmith who MIGHT be able to help. I recommend you call before making the trip to find out they cant help you.

dr
Review №21

I went out last night after a stressful couple weeks of work. My key fob had broken open on the walk home and I spent all last night searching for it in the cold. I woke up this morning bitter, but I discovered Charles and the Keyless shop. He really took care of me. My day is so much better, now I can make it back to work on Monday. It all was taken care of in the same day! I highly recommend this place.

Le
Review №22

Shop is next to Jared and Macys. Great service from Bernardo and Charles.

Ra
Review №23

Kaine was a great guy nice an easy to talk to well come back for my keys if they need fixed

Ed
Review №24

This place is great. I was told by the dealership that the key for my car would run me $280. I came to the Keyless Shop and I saved more than half off the dealer price! Not only that but I saved time as well. Thanks Keyless Shop!

An
Review №25

Copied, programmed, and tested laser cut 2014 Honda Civic key for $125 in about 15 minute. Also ordering valet key for $60. Very friendly. Definitely recommend.

Ia
Review №26

Ok here the deal with the keyless shop.The prices are better there than anywhere else in town. So dont bother looking around for any cheaper deals. The guy there are super cool and make it a painless process and so what ever they can to make it work for you. 500 Stars

MA
Review №27

Id give it a -5 stars if it was possible.Update: got in contact with the manager or whatever he is and i asked if they were going to replace my key they messed up. And never heard back from them. Make sure they can do the job otherwise youll be stuck with a useless key. You can see in the pic how the left one is off center.

Sh
Review №28

I’ve been to the Keyless Shop at Sears three times now, and they’ve treated me well each time. I was referred there by a guy at Lowes who didn’t have the necessary blank for an obscure, old house key I needed. These guys had the blank that I needed in stock and were able to cut it for me. The most recent time I was there, they saved me a lot of money on spare chip keys for my Dodge minivan. The dealer across the street told me that the only option available was a $275 fob. The Keyless Shop offered a fob for half that price, but then they also offered to sell me a simple chip key for even less (i.e., no buttons: just the key with the chip). Their price made me happy, but what really impressed me was the fact that they gave me two options for my Dodge van whereas the Dodge dealer offered me only one. Thank you, guys!

Ke
Review №29

Great customer service at a good price! Highly recommend!

Su
Review №30

Best service in town highly recommended please call them for all your locksmith needs...

Ja
Review №31

These people accept jobs of work they dont even do. They also try and call local competitors and try to hustle them to do the work for them. They have a bad reputation in the community and a bad reputation with their competitors. For what they can do, they are very overpriced vs an ACTUAL locksmith! Move on and you will be very happy and so will your pocketbook!

Gl
Review №32

I got 2 keys made for my classic car. There was no wait and the price was good. I will definitely go back for any keys I need.

im
Review №33

Charles was great. They even stayed late and had to figure out how to make our unusual circumstances work. Friendly and reasonable prices. We had to replace our ignition it came with 2 new transponder keys, and didnt know until after replacement that it requires a special scan tool to program the keys, but ours had an error message, they re cloned the keys to make it work then it program fine, and now problem solved. Thank you.Update on another visit, another car.Another visit, 5 star, we learned from our first experience that we run into the same problem again, replacing an ignition, on a dif car, so we contacted keyless shop at Glenbrook and was so relieved that Charles answered again and remembered our exact previous experience. This time we did the same as before and cloned the old key transponder onto the newly replaced ignition keys. It was very nice that he remembered and I didnt have to explain what we needed. We bypassed needing to bring the car in and paying for the special scan programming.Fast. Simple. Fair price. Friendly. Thanks Charles, we will continue to recommend you!

Al
Review №34

Ive dealt with keyless shop multiple times and every time the experience has been amazing I highly recommend it.

Le
Review №35

They were able to make a copy of a key that I tried to have made at lowes several times

Fe
Review №36

These guys are great! They made my car Nissan Altima car key push to start and it was excellent price!

ro
Review №37

Excellent service the guys at the keyless shop were there fast and in my vehicle quickly. Definitely two thumbs up!!!!

Th
Review №38

Ok so I wrote a review earlier but it didn’t touch on the problems so I am now editing this. So earlier today I locked my car key in my car, I looked up auto locksmiths since I realized not all locksmiths work on car locks. So I messaged the keyless shop at Sears and they first responded in a timely manner asking me where the car was located and I gave them the address. Then about 10 to 15 mins go by and they ask if I need them so I text back yes. I never heard anything again. I sent a couple of texts no response so at 3pm they finally get back to me saying sorry that they were busy , so no text saying I’m sorry but if you don’t mind waiting I can’t leave till it’s cleared or anything no just leaves me in the blank. So while this is all happening we needed them so we could get a family member to the hospital. So almost 4 they text saying sorry we are short staffed and that it’s really busy being Saturday. So then they say he’ll need another hour or so and that he’s call. Never heard from him. First of all I work short staffed all the time but we know about customer service and the lack of communication is a big problem. If you couldn’t help because of being to busy then you should have text me that. I ended up using another locksmith who was here in 10 mins professional, quick and very friendly.

Ka
Review №39

Good guys and always willing to help! Cheaper than the stealership.

XJ
Review №40

Great prices on car keys. better than going to a dealership

Ra
Review №41

Excellent service charles was fast and efficient great service and knew what they where doing

Jo
Review №42

Really nice staff, got the key I needed, fast.

Da
Review №43

Quick and friendly service. Thanks!

Ji
Review №44

Friendly staff who made another car key for me quickly, which saved me a lot of money if I ever lost my only key! Thank you!

Ro
Review №45

The guy was very nice and I love the little hut. but the key didnt work

Da
Review №46

They came as promised and open the door in a matter of minutes! Great customer experience!

An
Review №47

I went by the keyless shop for a key that the dealership said was going to be $350 and they did it for $200 and got it done in a half hour where the dealership said they would need my car for a whole day so thankfully there are places like this

An
Review №48

I love it!!! Very nice people and it was really fast!!

So
Review №49

Great place, they went over the top to help! And you wont find a better price.

T.
Review №50

Great service always, fast and friendly.

Ke
Review №51

Quick and friendly service

Ke
Review №52

Fast and painless.

Jo
Review №53

Great service.

Information
56 Photos
53 Comments
4.4 Rating
  • Address:4201 Coldwater Rd, Fort Wayne, IN 46805, United States
  • Site:http://www.keylessshop.com/carkeyreplacementfortwayne
  • Phone:+1 260-715-4124
Categories
  • Key duplication service
  • Emergency locksmith service
  • Locksmith
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:Closed
  • Sunday:9am–5pm
Similar organizations
  • KeyMe6310 Illinois Rd, Fort Wayne, IN 46804, United States
  • Batteries Plus Bulbs105 W Washington Center Rd, Fort Wayne, IN 46825, United States
  • Minute Key5311 Coldwater Rd, Fort Wayne, IN 46825, United States
  • minuteKEY with KeyHeroLowe's 6931 North, Lima Rd, Fort Wayne, IN 46818, United States
  • KeyMe5511 Meijer Dr, Fort Wayne, IN 46835, United States
  • Minute Key10420 Maysville Rd, Fort Wayne, IN 46835, United States
  • A-AAA Locksmiths, LLC8014 Glenoak Pkwy, Fort Wayne, IN 46815, United States
  • KeyMe10230 Chestnut Plaza Dr, Fort Wayne, IN 46814, United States
  • Minute Key1929 N Coliseum Blvd, Fort Wayne, IN 46805, United States
  • Minute Key7502 N Southtown Crossing, Fort Wayne, IN 46816, United States