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The SALON by InStyle Inside JCPenney
5111 Rogers Ave, Fort Smith, AR 72903, United States
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Comments
Co
Review №1

Great friendly staff and services offered. Highly recommend.

Ni
Review №2

The stylist was nice and everyone was friendly, but the 10 minutes that my child was in the chair isnt worth the $20 price tag. Especially when I have to take my own scissors at home to fix an extremely noticeable mess up.

Ci
Review №3

Love my hair cut. Randy did a great!

We
Review №4

Very happy with the way Randy did my hair and he made me feel super comfortable there.

Ki
Review №5

Do not go here for hair styling. They cannot perform highlights in any other tone than platinum. My wife asked for golden highlights and showed her a picture of the color she wanted. After calling and complaining was told to come back for a redo. During the redo she complained it was burning. The stylist then tried to diagnose her with high blood pressure. Yes because shes apparently a doctor. My wife does not have high blood pressure. Somehow all her hair not just her previous highlights were dyed orange. At the end they even tried to charge us again. Shes left with orange unhealthy looking hair from this place now. The hair cut was fine but for anything else DO NOT GO HERE.

Gi
Review №6

Got two little boys haircuts and both stylists were very sweet to them. Good haircuts, too🙂

Te
Review №7

I have used several of the ladies at this salon to get color and cut services. I have left pleased every time! Cheyenne, Saundra, and Brittney are all awesome. Sharee , at the front desk is also friendly and does her best to help customers. I have been going here for two years.

Wh
Review №8

Lauren was 45 min late for my appointment today. All of the other ladies were wonderful. Tonya and a couple other ladies checked me during my wait to let me know Lauren was having car trouble and would be there soon. They asked if I wanted to reschedule and I said my husband had already left, I’m fine. When Lauren gets there she has attitude written all over her. She does not apologize, just asks if I’m the one there for her appointment and says it’s been a crazy day and let’s get started. While I felt that was rude, I tried to be understanding of her bad day and forget about it. She asked if I had a picture for her, then began to argue with me about what I was wanting done. She then asked another lady to come over who was very nice and seemed to understand what I wanted. Lauren then went into the back to mix up colors and came back a few min later to tell me it wasn’t going to work out. She was not going to be able to give me what I wanted because she felt like I was upset already. Up until that point I had been very patient but that was my breaking point. I let her know that I had waited patiently for 40 min for her to get there, then she comes in with an attitude and try’s to tell me to leave??? I had to call me husband to come back and pick me up an hour after he dropped because Lauren was refused to give me service. She clearly did not want to come to work today. As much as I have liked all of the other ladies there, I won’t go back until she is no longer employed there. My husband said the same and he loves it there.

Ka
Review №9

Hanh is great. Ask for her

Kr
Review №10

Everyone one was super nice and willing to help when I came in with a more than complicated hair situation. They got my hair fixed and looking better than ever.

St
Review №11

Really helped me!

De
Review №12

Aiden is N awesome hairstylist

da
Review №13

Excellent hair cuts

He
Review №14

RUDE

Er
Review №15

Amazing

Sa
Review №16

Got my highlights done by Jade. Couldnt have been happier.

jo
Review №17

Love Mitzi!!

Information
2 Photos
17 Comments
4.3 Rating
  • Address:5111 Rogers Ave, Fort Smith, AR 72903, United States
  • Site:https://stores.jcpenney.com/ar/fortsmith/salon-fortsmith-ar-1961.html
  • Phone:+1 479-452-2420
Categories
  • Nail salon
  • Beauty supply store
  • Hair salon
  • Beauty salon
  • Stylist
  • Hairdresser
Working hours
  • Monday:12–6pm
  • Tuesday:11am–8pm
  • Wednesday:11am–8pm
  • Thursday:11am–8pm
  • Friday:11am–8pm
  • Saturday:11am–8pm
  • Sunday:11am–8pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Debit cards:Yes
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