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Pep Boys Auto Service & Tire - Formerly Just Brakes
2903 US-1, Fort Pierce, FL 34982, United States
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La
Review №1

David was great to deal with at this pep boys. My car was not fixable unless paying more than it would be worth but I knew he was honest after a little research on the matter, and he was nice enough to offer suggestions on what I should do from there. He let me keep the car there for a bit until I could get it towed out. Good people here. Thanks David!

la
Review №2

Got my ac fixed here and it started blowing hot 3 weeks later but I paid almost 500$ to get it fixed … mechanics and customer service seems like they just wanna trick you so that they can make a quick buck. I am a female and know nothing about cars I kind of felt like I was being over charged for my ac being fixed as I was told it was only “free on” I needed but getting charged 500$ … it was never about the money , I just wanted my car fixed. I feel like I am being taken advantage of. I will never come here again! And I will FIGHT to either have my money BACK or get my car FIXED PROPERLY

Be
Review №3

Scheduled my appointment online, same day, & was able to get in after work for what I thought was just an oil change! Went inside and David was very friendly and helpful when it came to my questions and concerns. After some inspection, it was determined that I needed new tires and windshield wipers (which was very true, wipers were old and tires were from used car.) He took the time to thoroughly explain everything and give me the best deal possible. Place is clean and the staff is super kind. Thank you David for the best service I’ve ever had and for being so kind. Will be going to you from now on.

Do
Review №4

Dave was one of the most professional guys I have ever met. I pulled in for some air but it turns out that I needed a whole new tire. They had me in and out in under an hour. I would highly recommend anyone to go this this location!

De
Review №5

I want to thank mr David for all his help today best customer service please go get your oil change.

Ja
Review №6

Mechanic told me he could hear the transmission in my car was about to go and to just trade it in, dont waste any money on the car. I did just that and things worked out.

Wi
Review №7

David is super attentive and professional. He kept me in the loop on the things that were getting worked and also what needed to be worked on.

Jo
Review №8

Had a great experience with great customer service. David the manager made sure I was taking care of.

Pa
Review №9

This place was great!! Very nice people and very helpful!! Highly recommend this Pep Boys.

Wi
Review №10

Good place, but oil change too expensive compared to Walmart.

Jo
Review №11

The attendant was courteous, quickly problem solved my issue and got the job done quickly for a fair price. My car was safe to drive for the weekend.

He
Review №12

Service was great and the gentleman David at the service desk was polite and friendly.

be
Review №13

Fantastic job great prices thank you

Va
Review №14

Although they’re very expensive, they are also VERY honest. I’ve never had an issue with this place. They even squished me into their busy schedule when I had a random flat! HIGHLY recommend.

Cl
Review №15

Nice staff great customer service, greetings upon entry of the business, the part I was interested to buy was $74 more than it was a Auto Zone but so I mentioned that to the Rep and sure enough Pep Boys went $17 below that am a happy car owner.

To
Review №16

This location was awesome. They didnt do anything without prior authorization and the service was fast and friendly. Ill be coming back! 💪🏾💯

Ed
Review №17

Friendly staff and fast service

Fr
Review №18

I would like to commend David on his five star customer service. We had a rental with a flat, and he did not have a replacement tire for us, but went out of his way to swap the spare tire, and then get us a replacement vehicle from the rental company. The best customer service. Thanks for your great help.

An
Review №19

Eddie was great! he really helped me and my fiancé after we caught a flat on the turnpike and was stranded in Ft Pierce. Thank you Eddie!!

El
Review №20

Bret was the immediate person to come over and help me when I came in, saying I needed a new headlight. Actually, he and another tech have me great service. (Chris, the cashier, was also terrific.) In addition to the headlight they told me my dog light was also out. I like that people were watching out for my car and me! Im one who always drives with my lights on- and drives a lot, so I need to replace a headlight bulb a few times a year. In addition to the great service, they had great prices. Im out of time now, but already checked... Ill be back next weekend to get my wipers replaced!

An
Review №21

Stopped by in need of urgent tire repair half way through a five hour drive. Even though it was after business hours, these guys stayed late to help us out and get us home. Pep boys is lucky to have crews like this representing their brand. Big thanks to Abraham Castro and the rest of his team!

Da
Review №22

Absolutely lovely shop! The employees are extremely kind and they really take care of you. Christophe answered all of my questions and ensured that I didnt pay for anything I didnt have to. This location provides world class customer service. I will definitely become a loyal customer after this visit. 5 stars!!!

El
Review №23

Great tire place

La
Review №24

Great work! We had 4 tires installed today in just over half an hour. Highly recommend this place.

Fe
Review №25

Eddy was polite and extremely helpful! Highly recommend, go see Eddy.

Bo
Review №26

It was terrible. They told me on the phone the battery for our car is $158 and we drove from Okeechobee to Jupiter was exposed to several people and when we got there the battery was $219!. Well never bother with them again! Also we got the same battery in Okeechobee at Walmart when they got one in. $158.

Je
Review №27

This place will give it to you straight. No up sales, no hassle. Gabe is the man and went above and beyond to help me with a huge repair. I could go on for hours about how happy I was with the service. They found a customer for life.

So
Review №28

Excellent service went in for a possible alignment but unfortunately they found too many issues which seemed reasonable given the age of the car

La
Review №29

Worst service ever tripple price of parts wouldnt repair tire excuses try to sell parts thar arent needed

De
Review №30

I went here to get my brakes checked because they were squeaking but they told me I still had a lot of life left on my break pads. I was pleasantly surprised! The man at the counter was also very polite and got me in and out fairly quick. I really appreciated their honesty and helpful attitude.

Le
Review №31

Malcolm and his team were so kind last night as I arrived an hour before closing time. They diagnosed my problem as a cracked rim, explained my options, and installed the spare for me. Malcolm gave me clear instruction regarding driving on the spare since I had 100 miles to go before reaching home. Then...he did not charge me for their service! As a professional customer service trainer, I was VERY IMPRESSED with this store! Kindness, concern, and competency always win no matter what business your in! Thank you Malcolm!!

Me
Review №32

Great service & low prices.

Dc
Review №33

Experience was horrible they try to overcharge me by at least $500 they messed up my engine and now it doesnt run right it shakes and rattles I do not recommend this place for anybody I am calling the corporate office on Monday and getting a full refund post

Ta
Review №34

Dans the man! I had a flat tire and called them. Dan told me to come in and he had me in and out in 15 minutes! Super reasonably priced and very friendly. Thanks for the help! Highly recommend and will be using them from now on!

Ar
Review №35

Amazing customer service. The manager, i beleive his name was Andrew matched our online special price for our car battery. Very nice experience. In and out within a few minutes. Would highly recommend.

Ma
Review №36

I bought 2 hankook tires that lasted less than a year. I expressed how unsatisfied i was to the manager David. David asked me to come in and meet with him. David and Abraham, the ne managers, took excellent care of me and addressed my situation with care. They were courteous and extended an amicable resolution to my discontent. I cant Express how whole they made me feel with the deal that they gave me. Kuddos Pep Boys of Fort Pierce on tour new management team. You saved a customer. Thanks you again David and Abraham for taking GREAT care of me.

J
Review №37

Had a 9a. appt for an oil change. No one helped at the counter till about 15 min later. Turns out that there was only 1 person working with both the cars AND at the front desk, waiting for another employee to come in. (Ended up being about 45 min backed-up) Once my car was in the bay, I was done within 30 min or so. They were very professional and have always been great with both cars in our household, MUCH better than the Just Brakes place that it USED to be. (4 stars is for the wait time, since I had an appt) I would still recommend them! Thanks guys!!!!!

Mi
Review №38

Always try to upsell you and get you to spend more money than needed. The employees are nice and work very hard. This is a corporate structural problem.

ke
Review №39

Totally awesome service. My car was in and out of there in less than 45 minutes got a great will change the management is superior I would highly recommend this place. Great deals great bargains.

Kr
Review №40

Dishonest. Several months I went to another Pep Boys in Orlando that told me I needed my brake pads replaced, yet made the mistake of coming down to this Pep Boys for it to be done only for them to tell me I needed a different, more expensive repair done instead. Contacted Pep Boys corp before having the repair done about the discrepancies, and was told that if the problem returned after the repair, it would be remedied. Not even a year later, the problem still comes and goes and they seem to have conveniently lost the information given during the phone call to corporate. One pricey repair Ive come to learn I didnt even need, Im guessing in the hopes that Id come back and try again with them so they could squeeze more money out of me. Dont recommend, wont be returning to this or another Pep Boys again.

Me
Review №41

Great service and fair price. We made an appt, and they got our car in and out in a timely manner. So glad that we brought it here. Very knowledgeable technician and great warranty on their work.

Lo
Review №42

Had a bike chain that needed to be shortened? Counter help tried to tell me that a tire and repair shop doesnt have a grinder. In other words, he didnt want to be bothered with my tiny problem. Went to Bumper to Bumper paint and repair? They were more than happy to help. So much for the chain stores. Ill go to the little guy every time.

Ch
Review №43

These people do great work (even if they arent a super center which has a parts store they can still order parts and do tires, breaks, ect. Sometimes its a wait so call ahead first but they are honest and cool

Ma
Review №44

Service manager David is a great guy! The actual service at pep boys has me scratching my head!

Cr
Review №45

Prompt service and friendly staff. Free Wi-Fi

Lo
Review №46

Great tires. Reasonable price.

Ro
Review №47

Thank you yall done a good job

Li
Review №48

Honest and affordable auto work

Wa
Review №49

Years ago they were the place to get cheap tires ....now they are the highest....please dont waste your time ...and believe me i truely hate it

Jo
Review №50

I went there to complain about a business nearby. They were very friendly.

JT
Review №51

Kinda lax.. No confidence in what they sell or knowledge.. Been to other Pep Boys, what a difference.. Its all in the training..

Sa
Review №52

One of the fastest service I ever been to! Amazing. Ill be their preferred customer

Ti
Review №53

I have previously bought 4 tires with these people about $450 then for every oil change which is promoted for 19.99 but after fees still comes out to $30.00 two of my tires went bad and I have used 30,000 on tires and its supposed to get 65,000 but instead of honoring warranty they want to investigate and find every way not to replace tires.i will never give them my business again nor refer anyone and will tell any and everyone not to go to the establishment

Ma
Review №54

If you go to this shop, please do not leave your car unattended. Please remain at the shop and watch the mechanics. I had a free oil change receipt which was not honored. I paid for other services to be performed. Allowed a family relative to look at the car and the things the mechanics at Just Breaks stated they completed and fixed were not changed at all. Please do not pay in cash.

No
Review №55

Great friendly employees, they helped me by explaining exactly what I needed to have done and offered a great deal in price so I can work around my budget.

Da
Review №56

Refuse to honor their own products warrenty

ca
Review №57

Fast service, courteous and friendly and good prices

Br
Review №58

Zek, the head mechanic seemed to know every thing about cars. He is a very personable, friendly young man The new front office man is great and the waiting area is much improved

di
Review №59

After overscrewing my oil cap last visit they do not want to take responsibility in repairing it and have recommended me to a different location. Will never return to pep boys

wi
Review №60

Great customer service from rafael in Hobe sound!

De
Review №61

Employees are honest and friendly. Amazing service

Cj
Review №62

Fast and friendly good price for tires.

Ma
Review №63

Awesome service great deal

Do
Review №64

They are lazy unorganized and dont take accountibility . Had my car for 6 days still over heating.

vi
Review №65

Great service!!

Sk
Review №66

Manager is amazing and knows what he’s talking about

Ro
Review №67

Grandparents just went last week and ended up leaving with damage to parts of their car that they didnt go in for. Had pieces and parts from the different cars strewn about the floor of the shop. Ended up having to take it to another shop to get the problems fixed after being ripped off here.

Ka
Review №68

Changed my oil and didnt secure the cap. Lost about a quart of oil but went back and they replaced. Also didnt secure the air filter compartment properly. I will not be returning. So disappointed!

Se
Review №69

Didnt do everything on work order...forgot or didnt read it

Ma
Review №70

Eddy and others were so friendly and helpful! Thanks!

Sc
Review №71

Very friendly and helpful staff

Mr
Review №72

Desk manager didnt seem to be interested in my little problem, I went elsewhere and got great service

Ch
Review №73

Good fast service nice people.

Ty
Review №74

Great auto shop with nice prices.

In
Review №75

Very honest men!! Thank you!

Fi
Review №76

Good crew very helpful

Va
Review №77

Had flat trie on the way to Orlando, staff helped us to get it fixed !!

Ke
Review №78

One of the best services around

Fr
Review №79

Friendly service

Co
Review №80

The prices are extremely high.

Da
Review №81

Abraham is the best!!

Da
Review №82

Great service!!!

Lu
Review №83

Great

Li
Review №84

Service is terrible

D
Review №85

Bad attention

Ab
Review №86

Very good customer service

Da
Review №87

Excellent

Information
48 Photos
87 Comments
4 Rating
  • Address:2903 US-1, Fort Pierce, FL 34982, United States
  • Site:https://stores.pepboys.com/fl/fort-pierce/2903-us-highway-1.html
  • Phone:+1 772-595-5230
Categories
  • Oil change service
  • Car repair and maintenance
  • Tire shop
  • Towing service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:8am–6pm
  • Saturday:8am–6pm
  • Sunday:Closed
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