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Stanley Steemer
2401 Crystal Dr, Fort Myers, FL 33907, United States
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Ka
Review №1

We were looking to get our ducts cleaned to maintain great air quality in our home— and our AC company (who we have a maintenance contract with) quoted us at $1800… what!!! No way.We started to look into other options and discovered that Stanley Steemer does duct cleaning! Right away, our experience was incredible. The reservation team was so nice and professional on the phone, quoting us at $575 for our 14 total vents, even throwing in a free dryer vent cleaning as a thank you! The price was right, the reservation team made me feel confident in their professionalism, so we gave it a go.I am so glad we did. We had a courtesy call before their timely arrival, and our technicians Adriano and Deonnie were oh so wonderful. In and out in under three hours, incredibly fast and thorough AND they vacuumed before leaving. Couldn’t have been easier. Can not recommend enough!!!

Dm
Review №2

I would like to give a big Thank You for an excellent carpet cleaning job by Carlos and Darian from Stanley Steemer. These guys cleaned and greatly improved our carpet in the Living room, dining room, and four bedrooms. They are a very detailed with their work, and provided great customer service! I hope their management would recognize them. I will not use any other service except Stanley Steemer. Very happy customer right here!

An
Review №3

They worked so hard, but got my carpet and tile to a level I would not have imagined when I booked their service! Great customer service as well, lots of communication leading up to, during, and after service to make sure youre happy. Could not reccomend more! would give 10 stars if I could!

Br
Review №4

Fantastic company, did a great job cleaning my dryer vent. Very professional & nice staff wore their masks the entire time. Worth the 179.98 vs my home burning down from a clogged vent.

To
Review №5

These people are crooks!!! Literally tried to con me in my own home. SMH

An
Review №6

Did a fabulous job on cleaning a wool area rug at a very reasonable price!

Ka
Review №7

House was empty since it was being sold the next day so there were no obstacles to impede shampooing carpets. Paid to include closets. Closets were never done. Just the poorest carpet cleaning we have ever had. Took pictures. Asked for a credit. Would not issue a credit unless they got into to see it even with pictures.

B
Review №8

The carpet had dirt on the side from a previous unprofessional carpet cleaner. (They moved all the fluid towards the baseboards and not away from them. Therefore the dirt of the carpet was pushed to the baseboards) The 2 young folks came and then told me that dirt around the baseboards usually comes from the AC (?!) And as I told him it came from a previous carpet cleaning he insisted about 6 times repeating that. It took them not even half an hour and then they were done. The reason why I had them come out was because of that dirt. They said they couldnt do it and left. We did it ourself with carpet cleaner spray and it was much much better afterwards. For the rest I did not need a cleaner.

Sh
Review №9

Interactive,... pleasant experience.. They did a fantastic job. I will definitely call on Stanley Steemer for my tiles and grout next time... I liked that it was affordable 2 rooms a carpet... deodorizer.... my 83yr old dad can breathe better! He is Asthmatic! Thanks 🙏.

Jo
Review №10

Stanley Steamer was amazing. They cleaned my carpets and couches and did a fantastic job. I will definitely use them again in the future.

Ch
Review №11

Had our floors and showers cleaned, we specifically wanted the grout/tile cleaned but overall wasn’t very impressed with the service. To be honest it doesn’t look much different and for the price I don’t feel like it was worth it. Some areas of the floor were completely missed.

Ma
Review №12

Great service . They were on time very professional by covering their shoes and wearing masks. Jethro is a fabulous customer oriented person makes you feel very comfortable and explains everything to you. I definitely would recommend them and definitely will be using them in the future. Jethro is an asset to your company

Li
Review №13

From phone call to service day, Stanley Steemer in Fort Meyers was top rate! Friendly and professional, they have been to my house two times in two years and both times we have had great service! I definitely recommend them!

Fr
Review №14

I am in the process of having my tile cleaned. After the work is completed I do not see any difference in the grout lines. They are not close to the original color. I have had my grout cleaned in different residences many times and have always been very happy with the results. However, this company does not use a scrubbing machine. They spray some liquid down, use a hand scrubber and then withdraw the liquid. They did a nice job on my rug, but i spent $300.00 less $40.00 for carpet, and also this price included a $35.00 discount and I see NO DIFFERENCE at all in the color of the grout. I am very, very disappointed. I will never use Stanley Steemer to clean grout/tile again. The technicians were very nice men, polite and careful. They did the best with what they had to work with. He tried to spray additional liquid in the bathroom and nothing came up. The tile is only two years old. Put in new by contractors.

Jo
Review №15

Cleaned tile in kitchen, foyer, 3 bathrooms and one shower. Techs were on time, polite and personable.Main reason to have them out was to clean a Siscal rug which cannot be cleaned. Changed order and had them do the tile work described.Work was pretty good. Tech were excellent. Those who take orders need better knowledge about what Stanley Steamer can and cannot do! Original order was for all Siscal rugs. If not changed they would not have been able to do anything for me. Made the best out of it. If I was ordering just tile cleaning I would have used a different service that specializes in tile and stain removal, and grout fixes.Happy the area are clean, but if I was ordering tole cleaning it would not have been Stanley Steamer. No discredit, or dis service to the techs. As I said they did what they could do.

Ju
Review №16

They 2 techs were terrific! They asked to be shown areas that needed additional attention, and there were several.They were friendly, professional, and very neat in their appearance.The carpet looks terrific!! I have used Stanley Steemer consistently for 10 years now, in 2different cities, and have never been disappointed! Forget the ‘bargain’ cleaners.. Stanley Steemer will never disappoint, nor leave your carpets to wet.

Ju
Review №17

Ive been using Stanley Steemer for at least a decade at this address, annually. They are GREAT!!! My carpet is at least 45 years old and looks new when theyre done. Michael and Daniel were fantastic. See you next year!!!!!

Ja
Review №18

I have used Stanley Steamer for better than twenty two years. The last five years twice, sometimes three times a year the folks just seem to really bear down, and put real elbow grease into their work..We have Nice Berber carpet Original with the home for twenty eight years. The price for cleaning is almost as good as two steak dinners. The cleaners have kept this carpet alive and well, ( not saying it doesn’t show some wear and tear we have three 45 lb dogs after all.)Thanks to what I can imagine good training and equipment.See you next Stanley,James Franklin

li
Review №19

The carpet cleaners were very professional. Stanley Stewmer called the day before to confirm and the day of prior to the appointment. My carpets looked like new and the were able to remove a stain from my couch. I have used Stanley Steamer for years and will continue to do so.

Ch
Review №20

Previously I had posted a poor review for Stanley Steamer. I have since deleted that post. A rep from the company called regarding my review and wanted to makes things “right .” He listened to my complaints and sent a new crew out to reclean the areas that we felt were not done right. Augustine and his partner came and redid the areas. They did a wonderful job! They moved furniture so they could get to areas better, pretreated the heavy traffic spots that hadn’t come clean before and put foam under the furniture legs to protect them after they were done( which wasn’t done before). The finished job was what we expected the first time. They took before and after pics and saw a difference. We understand the heavy traffic areas will never be like new again, but this crew made them look as good as possible. We are now very satisfied Stanley Steamer customers. They definitely stand behind their guarantee and I wouldn’t hesitate to use them again!

Ke
Review №21

Steven and Adriano were very professional, yet friendly. They took extreme care with the furniture and did a fabulous job on our wall-to-walls and the area rugs. They all look new, which they definitely are not! I’d recommend them to anyone and would use them again.

Sa
Review №22

I was recommended by a tile guy to use Stanley Steemer to seal my tile grout on a new house. I scheduled with them and two nice technicians, Patterson and Jason, were sent out. Both of them were very professional and nice. They did a great job and I plan to call them in a year for a professional tile cleaning and reseal.

Ji
Review №23

Techs were on time properly outfitted with masks and booties. Service was completed in a timely and efficient manner very respectful of environment.

Ly
Review №24

I asked Stanley Steemer to clean our Sunbrella porch cushions. They arrived on time, were courteous, and listened well. One careful look and they said they thought the black was not dirt, but mildew. They said they might not be able to get it out. We decided to try one cushion. It didnt clean well so we decided not to do the others. They would not charge me anything! I gave them a small check to at least cover gas and a little time. I was very impressed and will definitely use them again!

Al
Review №25

Jethro and his crew were amazing! Our floors and couch came out great. They were very friendly and professional, and extremely concerned with our satisfaction with their work. We will definitely be having them back again!

S
Review №26

Gethro came along with another guy to clean the tile and grout lines on a home I recently purchased that was filthy. They did an excellent job and made the tiles look new again. They were professional and communicated everything along the way and made useful suggestions. I’ve used them many years ago for carpet cleaning in another state but never imagined grout lines could be cleaned. I highly recommend Stanley Steemers for this service.

Co
Review №27

The 2 guys showed up between the hours they stated. They were very personable and professional. They cleaned a sofa, loveseat, chair and my area rug. They look brand new. I have two small dogs that like to mark too and I smell no more urine on any of the sofas. I will be using them again when needed. Great job!

Ge
Review №28

Im very pleased with the removal of pet stains. I was very surprised how damp the carpet was in many areas which took much longer to dry than I anticipated. Overall though, a good job.

Ci
Review №29

The gentlemen did a great job, they were very professional and friendly. I would highly recommend based on my experience!

De
Review №30

Ive used Stanley Steamer for years and have always been very satisfied from customer service to the crews who come to my home. They all do an awesome job! I would highly recommend them for any service!

Jo
Review №31

Chris was amazing. Very personable, knowledgeable and thorough. His partner Alex was great as well. Would definitely use them again!

Ja
Review №32

Bad service, was hours late to my house... Definitely recommend using a different company. This one in ft myers on crystal dr isnt good

Je
Review №33

Steven and Travis did an amazing job on the tile. I am extremely satisfied with the results. Steven and Travis were professional and polite. I will definitely recommend them to my friends and family; and when I am ready again, I will have them come back.

E
Review №34

Thank you to the two gentlemen who cleaned our soiled sofas. They were on time, attentive to the task, polite, courteous, and did a thorough job. I plan to have them back next Season for another cleaning project. Many thanks for your help !

T.
Review №35

They were great! Wore mask and shoe covers and explained the whole process. As a pet owner I will definitely use them again.

Ch
Review №36

This is the third time cleaning my area rug and first time cleaning my couch. They did an awesome job and Ill continue to use Stanley Steamer.

Ri
Review №37

Jason and Edgar did a fantastic job. I had one chair done and it looks great. Have used Stanley Steamer before and I will use them again.

Le
Review №38

Impressive guys as well as the gal that coordinated services over the phone. The guys cleaned and deodorized carpet in two rooms and a walk-in closet. They were pros, too good Covid 19 precautions. You tell the standards were high. One thing, my second bedroom was not dried well enough. Left quite wet in one area. Other than that, excellent!

Vi
Review №39

3 days after my year owned sectional was cleaned, it went right back to its slightly above average conditioned.Was it worth $200. Hell no!Only great thing about Stanley Steemer, is the professionalism from the guys who came out. A lot better then the used cars salesmen you get from other companies.But, its also a lesson learned on my end.

Fo
Review №40

Stanley Steemer did an amazing job cleaning our carpets, steam cleaning our tile and color sealing the grout. It was a lot of work due to the condition of the tile and grout. The crew really worked hard and it looks like new. Excellent service and very professional!

Go
Review №41

Exceptionally clean, nice, courteous staff! Did a good job, arrived when they said they would. Reps were great. Price kinda steep, but they did quality work!

Jo
Review №42

These guys were great. Carpets look wonderful, bathroom and kitchen grout fantastic!

Su
Review №43

I’ve used this particular Stanley Steemer franchise several times and have often received excellent service.Today, Steve and Edgar cleaned my rugs and furniture and they went above and beyond to make sure I was happy with the results. They really were exceptional and I will request this team when I book again. Highly recommend them and Ft Myers Stanley Steemer.

J.
Review №44

The guys did a great job cleaning our grout’s and carpets this morning. Will definitely use them anytime we need a cleaning in the future

G
Review №45

The best carpet cleaners! Very detailed and they put protectors under your furniture. The deodorizer is worth the small extra fee! Great job!

No
Review №46

The guys arrived within the stated time frame, they were courteous and efficient.

Cr
Review №47

Came the day we called. Texted to tell us when they would arrive. Here on time, polite, efficient and did better job than we expected. Furniture looks good again. We are very pleased. Will definitely use them again. This was our second time we used them at this house, and I would highly recommend them to others.

Cy
Review №48

Have been doing business with Stanley Steemer for over 35 years and have always been pleased! The ease of scheduling, the professionalism of the teams that have been assigned to me and quality of care ....... Just an A+ in my book all the way around!!!Highly recommended!!!Thank you !Cynthia

Es
Review №49

I was very pleased with the service extended to me regarding my most recent carpet cleaning job. The carpet cleaners were on time, conducted themselves in a very professional manner, and did a good job!. Thanks🌺

Ji
Review №50

They were on there estimated time Frame,also very Freindly and Courteas they were done with steaming the two rooms in Half hour and the carpets looked like new again I would definitely use them again its so much cheaper then renting the machines and doing it yourself I strongly recommend Stanley Steemers if you want your carpets and area rugs done right.

ap
Review №51

Jethroe and David very professional and efficient.....best ever carpet cleaning

Ka
Review №52

Carpets look amazing! They did such a great job and the gentlemen were very professional deffintley going to be setting another appointment again in the future!

Re
Review №53

They did a excellent job. Everything looks great

Ti
Review №54

Very professional. The two gentlemen came in the house they explained everything . They asked me if I wanted to do the shower to be done also. They explained the risks involved with the tile. They did the job and it looks fantastic

Jo
Review №55

Steven and Anand were fantastic!! The dream team when it comes to partnering to ensure my carpets were spotless and smelled amazing!! Friendly, professional, hardworking employees. Completed the job so fast while educating me on what to expect next. They answered all my questions. I am sooo appreciative!! Thank you 😊

Jo
Review №56

They were about an hour later than the 1-5, but called me several times. They were efficient and courteous and wore masks (as did I).Two photos are in the Spanish language review.

Su
Review №57

We have been customers of Stanley Steemer for years and years and have always received the BEST service. They are truly professionals in all aspects of the work they do.Though we anticipate nothing but A-1 service, we were blown away by the results of this last service. This time they exceeded even our very high expectations! From our first contact with Stephanie, to the service technicians Mathew and Augustin, who performed the cleaning, to the satisfaction follow-up; they are a first class operation!! Our offices floors, carpets and waiting room furniture look like NEW!! Why would anyone ever look anywhere else!GREAT JOB!!!!!!!!!

ca
Review №58

They arrived and waited for me a si was a bit late.They prepared what they had to, cleaned beautifully and left quickly.They tried to sell me protection and explained why.Excellent experience.

Ma
Review №59

They did a great job in my house, steam cleaning my carpets upstairs. The men were professional and fast but at the same time gave quality work. Thanks!

Da
Review №60

Techs were good. Need more cleaning of our upolstery but will call someone else. Tried 3 times to get receipt for my cash payment. No luck. Too bad have always used. Stanley Steemer but its not the company it was. Word of mouth makes or brakes a business. Too Bad. t

Da
Review №61

The 2 gentlemen that provided our service did a wonderful job. Very professional, efficient and accommodating. We will definitely use this service again & hope we get this same team! Great job guys!!!

Je
Review №62

The 2 technicians who came to clean my tile floors, I must say 2 of the most professional and friendly workers. Gave me advice on how to care for my floor after they cleaned it and did an awesome job being quick and professional getting my floors clean. Thank you, again gentlemen.

Ca
Review №63

I had 2 white couches perfectly cleaned from 2 professional, polite, conscientious men. Thank you!

Ed
Review №64

I told customer service over the phone I had a 4 br house plus a living room and all needed carpets cleaned. I forgot one room had wood flooring installed a few years ago( its a rental). I was quoted a price and I told them I would pay when techs were done. When tge tech called to let me know job was done, he mentioned that my initial quote was too high as only 4 rooms, not 5, had carpets cleaned. He gave me an adjusted down, total. He easily could have gotten away with charging the initially quoted price, but he did not. Saved some 35.00 or so. I was very grateful for that but more appreciated the honesty. This was the Ft. Myers, FL location.

R
Review №65

Great effective service

Bi
Review №66

Michael and Travon make a great team. They were very professional, bright, charming, respectable, polite, competent, experienced and well groomed.They are truly an asset to your company. I will definitely refer Stanley Steemer to family, friends and associates.

Li
Review №67

Stanley steemer did a wonderful job on my carpet I am very pleased they were very professional and did an excellent job stains that I thought couldnt be remove they removed them I am very pleased and absolutely well be using them again

St
Review №68

The two guy’s did a fine job. Arrived on time and the carpets look good.Happy!

Pe
Review №69

I had Tyrel and Trevon at my home today to clean three rooms with white carpet. They were well prepared and did a great job. The carpeting is looking white again! Thank you : )

Sh
Review №70

They did a good job cleaning the carpets but there are still some spots. They said they couldnt get them up because they were the traffic areas. When they left they left the screen door open. When I tried to close it the screw came out. I am too short to reach the top of the door and I am 80 years old and can not use a step stool so now I have to hire someone to fix the door because he left it open. I am not happy!

Da
Review №71

Literally made my year. I was going to reupholster two chairs and recarpet a room and they now look almost new!!

Sh
Review №72

The floor looks great. My dismay was with the men and their masks. One man had it pulled below his nose and only put it up when he caught me looking at him. The other pulled it completely down and only put it back up when I gave him the stink eye. That is disappointing.

Ji
Review №73

Excellent, efficient and courteous staff.On time, thorough and professional

Da
Review №74

The whole process was extremely efficient and they were very responsive. The guys who did the job were punctual and polite as well as doing an awesome job. Top experience!

Ma
Review №75

I couldnt have been happier with my choice of Stanley Steamer. Very qualified employees who gave great service. I will call them whenever I need my carpets cleaned. My carpets look brand new!

W.
Review №76

Guys were on time, got the job done quickly and efficiently. Did a great job and were tipped for their good work. Would recommend!

Wa
Review №77

I can only give you a 3 out of 5 stars because I wasnt there but my roommate said that the 1 guy was kinda rude and sounded like he didnt want to be there, but he was training someone I think ... Very happy with the results but he told my roommate that it probably will bleed through eventually...I would still recommend your company to anyone who asks...

Ma
Review №78

Mike and Jethro were excellent. Both professionals who were on time and did a fantastic job. I highly recommend them.

Eu
Review №79

Augustine and Manny were our technicians. They were polite, prompt and professional. They walked us through exactly what they would do, and kept us informed every step of they way. They did an outstanding job. We have now used Stanley Steemer for carpet cleaning as well as tile and grout. Would definitely recommend them.

Su
Review №80

Im satisfied for the most part however not satisfied with the black/dark around the edges. I was told its common due to circulation. But I took a brush and water and some started to come off.Is there anything that can be done by Stanley steamer?ThanksSusan Giacomini

ga
Review №81

Manager showed up because employee didn’t. He did a great job and was very friendly. Highly recommended.

Je
Review №82

The technicians were thorough and very professional. They made sure to have their work examined and approved.

ka
Review №83

The guys were a half-hour early and very nice and very professional. I would definitely recommend Stanley Steemer and will call them again.

D
Review №84

Needed an estimate for grout cleaning. The Representativeswere on time. They were very informative. Learned a lot fromthem. We will have them do our grout cleaning in the very nearfuture.

To
Review №85

I have used Stanley Steemer for years. They have consistently given me excellent and prompt service.During my most recent cleaning the two technicians were courteous, neat efficient. I would not hesitate to use SS again.

Ms
Review №86

Efficient company

Ed
Review №87

We are totally disappointed in the service we received on May 6th.We moved into the house in December 2019. Our furniture and rugs were purchased at Ethan Allan for both the living room and bed room , they were brand new.On December 10 2019 we had your company clean and stain block the furniture and both rugs.On Sunday May 3rd I spilled beer on the living room rug, we blotted up the beer with paper towels. We did not rub it in.We called your company Monday May 4 and got an appointment for Wednesday May 6th. The worker came and cleaned both rugs, the bedroom twice.We expressed our dissatisfaction that the bedroom carpet was not clean. You could see dramatic color changes between that portion of the rug under a table and the bed itself and the area that had been cleaned.When wet the living room rug good, but, when dried the beer stain was back.We were told that shoe traffic caused the problem in the bedroom, we dont wear dirty shoes or any shoes at all in the bedroom. The explanation makes no sense. The rug was not cleaned and there is still a visible color difference.We paid for Stain Block and cleaning, we did not get what we paid for. We expect to have these problems corrected.E. Volz

El
Review №88

Very professional did a through job very pleased

Ma
Review №89

I have used Stanley Steamer several times in the last 2 years for dog stains and coke cola spills on my white couch. Each time the couch has been beautifully and the stains have come out. I also called at 9am and they came about 3 pm to clean my dog stained couch. Highly recommend.

Vi
Review №90

My team arrived punctually at 10:00. They cleaned, deodrized and applied protectant to 3 love seats and 2 area rugs. They were done in about 2 hours. They were attentive to details, ie wiping up wet spots on tile floors,explaining process and bringinging my attention to a couple of worn places on love seats. I am very pleased with the professionalism and the thoroughness oftheir cleaning. I highly recommend Stanley Steemer.Victoria Soto

Pa
Review №91

Crew very polite and capable.

Na
Review №92

This was the absolute best experience we have ever had with Stanley Steemer. Our crew were very good at what they did. They came in, got to work, got it done and left. No issues and they were exceptional!

Ju
Review №93

Guys come to my Aunts house today were thorough, efficient and courteous. It was a very pleasant experience.

Ge
Review №94

Although the cleaning was excellent I was charged far more than u advertised and did not get a $25 credit The cleaning of my bedroom was only for the traffic areas and the dining room is only an extension of my living room I live in a condominium not a house so the rooms are much smaller U advertised a $99 cleaning that cost me more than $200

Ca
Review №95

Used Stanley Steamer multiple times always do a fantastic job. On time. Clean up after themselves. Prompt. Courteous professional5 stars. Great service. Prices are great and they have couponsThe two gentlemen who were at my house Saturday were so kind and knowledgeableWalked me thru after they were doneGreat asset to your company

Da
Review №96

Cleaned up our patio cushions and protected them

Ji
Review №97

Awesome guys, friendly, VERY professional, Merry Christmas

Ho
Review №98

Jason was the lead tech when Stanley Steemer came to clean my upholstery the other day. He was very thorough and polite. I would have him back in a minute. He was training a new employee and knowing that hes learning from Jason will make him a good employee too. Jason deserves a job well done from his bosses.

Na
Review №99

Sofa, chair and rug nice and clean. No mess. Great job. Personable employees.

Br
Review №100

On time, professional,i moved everything but ran out of time & didnt move 2 night stands...they did not move them either or clean under them🤨 That carpet is approx 2 yrs old, traffic areas did not come very clean. Other room of carpet came very clean 👌😎!

Information
33 Photos
100 Comments
4.6 Rating
  • Address:2401 Crystal Dr, Fort Myers, FL 33907, United States
  • Site:https://www.stanleysteemer.com/location-details/Fort-Myers-FL/225?utm_source=google&utm_medium=organic&utm_campaign=gmb_ws
  • Phone:+1 239-939-2203
Categories
  • Air duct cleaning service
  • Carpet cleaning service
  • Cleaners
  • Commercial cleaning service
  • Upholstery cleaning service
  • Water damage restoration service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Service options
  • Online estimates:Yes
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