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Dolphin Carpet & Tile
290 E Oakland Park Blvd, Fort Lauderdale, FL 33334, United States
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Ro
Review №1

What a fantastic experience. I am very please with the professionalism and quality of installation. I am extremely happy customer. Both carpet and LVT installers were fantastic really did a nice job. Thank you

do
Review №2

Dolphin Carpet & Tile Manager Brian Homan was outstanding. The location on Oakland Park Blvd was terrific. We were very pleased with our entire carpet buying experience. So knowledgeable, courteous and patient. Recommend this location to shop for all flooring needs.

Fa
Review №3

I had an amazing experience with Dolphin Carpet. The customer service was amazing. Brian was wonderful. He helped me to choose a proper tile for my floor. The entire process was really smooth and really fast. Dolphin Carpet exceeded my expectation. I highly recommend. I didn’t have to worry about anything besides choosing the tile. I am very pleased with the work!!

ge
Review №4

Well, below is what I wrote before the almost 1 month wait for my carpet installation in the master bedroom. Unfortunately, I had to wait for almost a month, and then received a call from the install department telling me they were coming at 1:30 in the afternoon on Thursday. I scrambled and cleaned out most of the room furniture, wardrobe, books, etc..They actually showed up at 5:10 pm! I was scheduled to be at a MEETING and had to totally miss it because they arrived so late and were here till after 7pm. I left 2 messages, one for the manager that I purchased the carpet from, and one for the installation dept. NEITHER have called me back! So Im upset with Dolphin. However, the installers were troopers and did a great job! (NOT ANYMORE) Highly recommend Brian to anyone thats looking for flooring solution. Helped us to identify what we had purchased prior and what would make a great replacement. Nice guy, very accommodating and knows his stuff.

Br
Review №5

Brian at Dolphin was perfect! Advice, quick measurement appointment, friendly, and knowledgeable! He made sure I got exactly what I was looking for, made sure I knew what size would work for my unit, and even gave me a hint or two on how to save many by doing baseboards at the same time as the floor. I wouldn’t go anywhere else, I grew up with your commercials on tv and thanks to Brian i know why youve been in business so long. Thanks for everything!

Ci
Review №6

After hearing many ads about Dolphin Carpet and Tile over the years, I thought I’d give them a try. Their showroom was very impressive with a great selection.Brian greeted us as we came in and allowed us to browse as we were looking for vinyl flooring. He was very helpful and knowledgeable and we decided to move forward and scheduled an in home quote. Brian came in, measured and answered all our questions in a most professional way. Within a week we were on our way to getting new flooring.Kudos to Brian for making this process an easy transition to improving the value of our home.We highly recommend Dolphin Carpet and Tile.Thank you Brian!

Pa
Review №7

We love our new carpets, we have cats with digestive issues & it cleans right up & doesnt leave a stain. Our installers were awesome, Cleaned up & did a great job.

Ca
Review №8

Walked into this store this afternoon. Seated at the desk was a guy , he looked at my wife and I and looked back down at his desk. Not once did he greet us, say hello or ask us if we wanted help with anything. Both of us noticed this and said wow thats not a good first impression. Any way we continued to look around the store for ten minutes. Still Mr Caucasian guy with glasses did not acknowledge us, I said to my wife lets go as obviously our business is not wanted here we left and still nothing from Mr Desk guy. Needless to say we went to Loews and bought $600 in kitchen tile and called it a day. If you are wondering if the store was busy, it wasnt we were the only ones in there. I will never step foot in there again.

Br
Review №9

I ordered tile on labor day at the Fort Lauderdale store. I paid for delivery and it was delivered on 9/11/20 and the pallet was crushed which caused the tile to break. It looked at if the pallet was stacked incorrectly and it crushed the pallet. I refused it and the driver begged me not to as he said he wouldnt get paid. I called my customer service rep Brian Holman and he said it was no problem and they would send over the replacements ASAP. I agreed and that began the waiting game. I emailed and called but they would always schedule a time to come but never show up. Its now almost three months later and I still havent gotten my 5 replacement boxes. Edit: After I filled a chargeback with my bank Dolphin sent 4 (not 5 mind you) boxes of tile to my home when I wasnt home. Not minding I live in an HoA where I can be fined for deliveries if not cleared ASAP.Regional Manager Paul Draluck called me and I explained how they just dropped off the tile but I wasnt home and I had to send a friend over to put it in the garage. He was very unhelpful, unforgiving and rude. I explained how the new pallet they sent was missing a whole leg and fell over once my friend took off the first box of tile. Paul said this is impossible (SEE MY INCLUDED IMAGES AND TELL ME THIS IS IMPOSSIBLE). My driveway is also on a 30 degree tilt and he kept saying there is no way the pallet could have been damaged and he never apologized for being 3 months late or messing up the first time. He said stuff like this happens as the pallets are cheap Chinese made in transport.I said if I had been the driver there is no way I would have taken a pallet that was missing a leg. Plus the pallets were stacked wrong as evidence from the broken tile boxes. I told him it was 5 boxes not 4 and he just wasnt having it. So to recap, 5 broken boxes, waited 3 months to get them replaced and then the replacement came on a single leg pallet and then were damaged, no apologies, no replacements. Plus if you see the new pallet youll see even those 4 were not stacked correctly and are beginning to twist which can cause them to break.Checkout my images as pictures are worth a thousand words! Stay away from Dolphin tile! They are thieves and will never honor their agreements. Im going to have my bank deal with them. My renovation has been half finished for three months and Ill have to buy more tile from a more reputable store.

Da
Review №10

Wonderful experience. Great selection, amazing prices. Brian is a pleasure to work with and makes the entire process simple and uncomplicated. Highly recommend!

Ma
Review №11

We used Dolphin Tile in Wilton Manor Florida.Very large tile selection.Brian the manager helped us in picking the correct tile for our condo balcony.Superb workmanship by installer.Would highly recommend using them..

Fa
Review №12

Brian was very helpful.🙏🏽 His experience and knowledge helped us Pick a floor for our condo. Very happy with the service and pricing at Dolphin 🐬 Carpet & Tile.

Wi
Review №13

Phillip was amazing. Great sale going

Li
Review №14

I had such a great experience at dolphin tile especially with the help of Phil. He was very patient with my decision making process and also very knowledgeable of what I needed. I would recommend Phil and Dolphin without a doubt. Cant wait for me new floors to be installed!!

Er
Review №15

We had an excellent experience with our carpet purchase. Phil was very pleasant, knowledgeable, and patient. Highly recommend.

Ra
Review №16

We had an excellent experience from start to finish with Phil. The in-store process was easy. And when we said had a very limited window of time for the measurement in our apartment, Phil himself came out to that to accommodate our available time frame. After the installation, one piece of furniture had been placed incorrectly. And once again Phil went over himself to fix it.So a five star rating for Phil! Be sure to ask for him if you need new flooring!

Ap
Review №17

What a great experience from start to finish. Brian, Sales Manager at the Oakland Park store was so helpful and patient. I visited the store a few times before I actually decided the flooring/color. When I made my decision he made it easy to get through the permitting process, payment, scheduling, etc. I had two installers, Paulo and Rodrigo. They showed up right on time all 3 days. Never even a minute late. They did a wonderful job. My new flooring is beautiful. I will highly recommend Dolphin and will definitely use them again if needed in the future.

Mi
Review №18

Very professional and friendly service. Brian was knew the products inside out which made it easy for us to select the right flooring for our condo.

sa
Review №19

Brian was our sales person. He was very professional and thorough and well experienced. We were very pleased with the service we received.

da
Review №20

Brian is awesome. Extremely helpful and knowledgeable . Answered many questions and eased alot of our concerns. Looking do forward to having the project done with his guidance .

li
Review №21

Mgr Brian and salesman Paul were very helpful in guiding me to the right flooring product for my parents apartment. The pricing was competitive as well. Thank you Dolphin Flooring for the great service.

Ma
Review №22

Lots of help picking the best carpet for my house from Brian. They obviously take customer service quite seriously.

Da
Review №23

Phil was great. He was very knowledgeable about all the floor options.

Da
Review №24

We have been working with Brian who has been very informative and extremely helpful . We are excited about our project with him and dolphin

Am
Review №25

I was very impressed with the level of professionalism. Brian was genuinely interested in getting the best replacement flooring. His attention to detail was appreciated. He made this difficult situation easier to handle.

Da
Review №26

Brian was very helpful in making a choice for new carpeting in my condo. I placed my order yesterday. Ordered Mohawk carpet at a great price. I look forward to a fresh new feel at my place. Thanks Brian

Ka
Review №27

This whole process has been very disappointing for me. Part of it was my expectations were buy, install and done. We did not have that happen we spent $1,150 additional money because Raphael told us the floors werent even and he knew a guy then that same guy installed everything, I just feel like nothing was explained properly and I dont like having to pay extra for work that I was not expecting. And I feel like the quality I was expecting from Dolphin Carpet And Tile is not what I received. You guarantee your work,  but you didnt even do the work.Next time Ill go to Home Depot

jo
Review №28

Brian was very helpful with the choice and options of carpeting. He very knowledgeable and made the process simple and carefree.

Th
Review №29

Phil Corey was awesome! He explained the various tile types to me and helped me match up what I needed. My experience with Phil was very welcoming and not rushed. I would recommend Dolphin Carpet and Tile to anyone as their professionalism is great.

Jo
Review №30

Mike Holman was a pro he personally came out to measure and then assisted me in the store. Mike knew my circumstances, FL is just a vacation home and scheduling can be tough but he worked with so that I can get my carpet installed on my schedule.

jo
Review №31

Phil was most helpful and accommodating. I would work with again. Thank you.

Da
Review №32

Brian Homan went above and beyond helping me with my bedroom carpet project!

Ol
Review №33

Brian over carpet and tiles at the Oakland park is very knowledgeable he came over my house took the measurements put the numbers in no time. And got us the best deal. If you need carpets or tiles go to see Brian he will take great care of you. Thank you again Brian

ro
Review №34

Great experience, priced rightBrian was awesome, his knowledge of getting permits and dealing with Condo associationWas invaluable.

Ru
Review №35

Very nice and very helpful 👍👍

St
Review №36

Great selections and good pricing. Salesman was courteous and knowledgeable. Smooth transaction 👍👍

Jo
Review №37

Brian was so helpful & informative & friendly. Thank you.

Ma
Review №38

In a matter of weeks we chose, purchased, and had installed beautiful porcelain tile throughout our 3 bedroom house. Dolphin Carpet & Tile Fort Lauderdale were superb. Phil Cory advised us on our selections, came to the house, and kept in daily touch throughout the installation. Junior and his crew are artists who made amazing cuts and finishes in every room. They even moved our furniture and kept an immaculate work site each day. I still cant believe it was done in under a week. We could not be happier and recommend Dolphin to everyone.

Am
Review №39

I have been looking to install new floors and baseboards for several months but never felt I could move forward because I had no clue what I wanted and the job seemed daunting. Brian was so knowledgeable, and able to answer all of my questions, weighing pros and cons with the different materials I was inquiring about. There is a wide selection to choose from so we ordered several samples . Brian delivered them to our home within a couple days and the entire experience has been great. Highly recommend you pay him a visit if you’re someone with lots of questions and concerns.

a
Review №40

From the point of walking into the store, I was greeted and treated with the best of salesmanship one can only hope for. Brian was extremely helpful in providing me with the best guidance as it related to my request. I am selling my house and did not want to spend a fortune on carpet, but I wanted quality and needed to have it done as quickly as possible. He was responsive and even came to my house on Sunday morning before opening the store to measure my rooms. Carpet was ordered and will be delivered and installed in less than one week. Even accommodating me on the installation. Thank you Brian!

Ai
Review №41

The product was beautiful and well priced! Brian, the store manager was knowledgeable, personable and worked with us. I was very impressed by his customer service.. Personal and old school..i loved it..i highly recommed this store!!

La
Review №42

It was a pleasure to work with Phil. From the first phone call to the in-home measurement, the service was excellent. Phil did a great job of helping us confirm our tile selection and made me feel very confident in understanding the steps for installing the tile. I am looking forward to using Dolphin Carpet and Tile for more of our flooring needs.

Ma
Review №43

If you are looking for great customer service and people who seem really happy to help, then Dolphin Carpet is great. Phil and Brian were a pleasure to work with. It was great to see how Phil was happy to help us on two different occasions even though we had started our experience with Brian. Thank you Phil for everything .Mark

Cr
Review №44

2nd time at Oakland Park location. [Used Davie location 3 times, when I lived in S. Broward.] Phil assisted me at Oakland, he makes process very easy. Installers were clean, efficient, and did a great job overall. Will be back!

Ju
Review №45

Brian was very helpful in helping us find carpet for our bedroom.

Ja
Review №46

Good selection. Better than Coral Springs location.Helpful staff.

El
Review №47

Great service especially by Brian. He explained everything about different floors. Cant wait to see our new floor installed. Thanks.

mi
Review №48

It was an amazing experience and so easy to make a decision. Brian from the fart Lauderdale store made it so much easy . He is very pleasant and professional.Will highly recommend!!

Lu
Review №49

Horrible location! We ordered tile and it came damaged. We were told they would deliver replacement tiles and they never came. Two months later and still no tile. I wouldnt order tile from them even if it was free! Stay away from them as they will steal your money and then give you the run around! Then we called for the 50th time and they said they had to work it into another delivery otherwise it would cost them money! I DONT CARE IF IT COSTS YOU MONEY, THATS NOT MY PROBLEM! If you cant tell Im fed up, so heed our warning.

Jo
Review №50

Dolphin carpet and tile has been professional throughout the whole experience. Brian Homanwas knowledgeable and helpful every step of the way.

Jo
Review №51

Needed to replace bedroom carpeting during Covid 19. Dolphin Carpet was not pushy on trying to close the deal. Very helpful on getting it in quickly and the installer was polite. Very good experience overall. I would recommend them. The room looks great! Thank you.

Co
Review №52

I reached out to Dolphin Carpet and Tile to help an elderly neighbor have her carpet replaced. Brian has been absolutely wonderful. He completely understands and is very sensitive to the needs of my neighbor. He came to her condo, he spent time explaining things to her and helping her make the perfect choice. He reassured me that he will work with me through the entire process until the job is complete which was very reassuring. two thumbs up!!!

Lo
Review №53

Dolphin Carpet and tile is first rate in providing quality product and installation of my new flooring. Everyone from meeting Brian to discuss what was available and what would be a product that would be best for me, to Leo and his installation crew were courteous and professional. I would be happy to give a high mark and recommendations to anyone that is considering new floors to definitely go to Dolphin. They are exceptional!!

Mo
Review №54

I had a great experience working with Brian for carpet selection. Brian was very knowledgeable, kind and patient throughout the entire process. Thank you again for your help!

Ch
Review №55

Got three estimates and Dolphin was the best. Installers for both luxury vinyl and carpet were both excellent. Had some very significant issues in my place that had to be dealt with during install and they were still able to get it all done in the estimated time. Very happy with results.

Me
Review №56

Honestly out of all the contractors I have dealt with for my remodel of my new place.. Dolphin Carpet & Tile has by far been the best experience! Brian the store manager in the Oakland Park location is awesome! Great customer service, professionalism, products and Installers! He has been so helpful and provided me such a great service I definitely recommend them!

Pa
Review №57

After going to to big Box retailers for new floors, and Being disappointed with their customer service. I decided to go with dolphin tile. Brian Helped me decide what was the best fit for my new condo. Came out and brought different samples, so I can see how they look. Price was fair and work done was top Quality. Definitely would recommend dolphin tile and Brian. True Professionals

Br
Review №58

Phil and the team are fantastic. Great value. Prompt service. Happy wife. Need I say more? Thanks.

Be
Review №59

Brian was wonderful. They gave us a terrific deal on new carpeting and it looks fabulous. Great work. I highly recommend them. No one else was able to beat their prices.

Bl
Review №60

Brian was very patient and knowledgeable both in store and later at my house. He showed up to my house at scheduled time for estimate. We received an honest and fair price for carpet removal and replacement.

Ka
Review №61

Bryan with Dolphin carpet was very knowledgeable and helpful assisting me with the selection of my carpet. The installation was done beautifully. The room looks excellent. I would recomnend if you need carpet call Bryan!

Li
Review №62

Very knowledgeable and helpful! Great experience.

Pa
Review №63

Brian was kind and courteous from the very first phone call. He answered all my questions including many following e-mails and phone calls.When we finally met in person he was every kind and professional as in the first phone call. I place my ordered and he has been with me every step of the way.The men who came to install the flooring were fast, efficient and professional.. well done!!!!

Gi
Review №64

Excellent experience with Dolphin Carpet and Tile from sales to installation. Highly recommend!

Ka
Review №65

Brian was wonderful to work with.The selection of hardwood tiles was deep and we easily found what we were looking for.This is definitely a one stop shopping/service experience.Brian came to the house in less than 24 hours to measure, price and secure our business with great availability on scheduling.

Na
Review №66

I would just like to tell everyone, if going to Dolphin Carpet &Tile, make sure to ask for a young man named Phil. He has excellent customer service skills. He is so kind and pleasant and will do everything to make sure the customer is satisfied. I will always use Dolphin Carpet and Tile as long as Phil works there. Excellent customer service experience. Forever grateful, N.W.

Wi
Review №67

Phill provided excellent service. He was so helpful with my floor installation.

Le
Review №68

Great, friendly. Honest salesman. Definately was very helpful..

Jo
Review №69

Thank you Brian for your help, great product selection and choices very happy with our tile installation it came out great and Junior was very professional.

Da
Review №70

They prices too high from they other stores

Ma
Review №71

Salesman Brian was very helpful, from the moment I arrived. Im a snowbird from MN, plus then COVID-19 came along, but we still got the job done! The installer was prompt, polite, and experienced. Im well pleased.

So
Review №72

My First time doing business with Dolphin Carpet & Tile and I have no regrets. Brian took care of business, his expertise made a great difference. Thanks Brian.

Ra
Review №73

Brian was wonderful!! He was so knowledgeable, patient and kind. When he came to visit our home, he was right at home. We so appreciated him! Then you, Brian!

Ma
Review №74

Brian Homan is exceptional! He is professional, provided great pricing and really worked with us very hard. We are selling a townhouse and wanted to refresh the carpeting. He was wonderful in every way from choosing a budget friendly carpet which looked fabulous to providing expert measuring and wonderful pricing. Brent and I were blown away by our very positive experience in working with Brian. We highly recommend this establishment which has been in business for so many years. You will not be disappointed!!!! Sincerely, Joan Karsten

Ho
Review №75

I am putting in the floor for my 97-year-old mother’s apartment. So far my experience with dolphin has been great. The manager Dan has been most helpful in getting the supplies ordered. I will come back and give another evaluation after the work is done and let you know of the time on this and quality.

Li
Review №76

I highly recommend Phil at Dolphin Carpet and Tile. He is extremely knowledgeable on flooring options and takes the time to educate you. Their prices are reasonable too.

Ch
Review №77

We had an excellent experience with Dolphin Tile installing our ceramic tiles throughout our apartment. The installers came when they said they would and did a really job installing and cutting the tiles. They even cleaned up. Brian Homan the store manager was very helpful and provided outstanding customer service. I highly recommend them.

La
Review №78

I needed to tile a 2000 square foot space. I needed all of the old product removed. I started shopping and visiting the obvious stores and they all has great product and terrible installation prices and unimaginable procedures. Then I decided to go to an old fashioned small store. Dolphin may have many locations but it operates like a classic small business, one on one customer service with excellent follow up. I met Phil Corey in the Oakland Park store. He was so easy to deal with and knew his stuff. So I placed my order and the rest is history. Outstanding sales service, outstanding customer service, outstanding installation service. Why I chose to go to a big box store I cant imagine. But it has taught me a lesson...small business people deserve our business and they know how to treat people like people. Thanks Dolphin and especially thanks Phil.

Am
Review №79

I just recently ordered carpet and my whole experience with Brian was wonderful. He was dedicated and helped me throughly through the whole process.

B
Review №80

Brian at Dolphin was quick to respond to my inquiry, and offered me good product at a reasonable price. But more importantly, he took care of the details, did the job on time, and as promised. Couldnt be more satisfied.

Jo
Review №81

Our tile work that was completed at our Condominium Association was excellent. The installer, Junior was excellent, neat and clean just a very professional job and experience. Would highly recommend Junior and Dolphin Tile. Triton Condominium Association, Inc. J.Manuele, Secy/Tread.

Pa
Review №82

Very pleased with knowledge, professionalism of Oakland Park Dolphin Carpet location and my dealings with store manager Brian Homan

Yo
Review №83

Brian was my representative and he was very professional and thoughtful. I wanted quality and didnt want to spend a lot of money, like most of us. Brian worked with me to find a solution and make me happy. THANKS BRIAN

Mi
Review №84

Really great service. Dan C. Went the extra mile and checked all my options. I needed to have some self leveling concrete poured at one end of my condo unit and Dan got everything arranged and done right.The floor (Waterproof Vinyl) looks great. I’m a believer. Dolphin did a great job.

He
Review №85

I had a great experience Brian was helpful and patient. I would highly recommend Dolphin Carpet.

Ma
Review №86

Phil was our salesperson. He spent a lot of time explaining our flooring options. We selected nice fllooring at a fair price.

Pe
Review №87

My salesperson was Brian Homan. Buying a new floor is a big decision and Brian was terrifically patient. He showed me the huge variety available and answered my question with great knowledge. An excellent experience.

Pe
Review №88

Great service, very knowledgeable, and very helpful!

Da
Review №89

I ENJOYED my experience with Philip Corey, while shopping for flooring for my bedrooms. My experience is highly recommended with Dolphin Carpet and Tile. Its a GREAT place to purchase flooring of almost any kind....👌

sc
Review №90

Great staff. Great selection great prucing

ra
Review №91

Phil Corey is a real treat to work with. Knowledgeable, professional and friendly. DCT has done work for us before and we came back because off the great job they did. I highly recommend DCT and Phil. Get it right ...!

Je
Review №92

I was so impressed with Dan and his installers. They have exceeded my expectations. They have done an incredible job at my office. I have worked with Dan for 5 years and he is so good at following up and making sure everything is done right.Thank you for much!!!Linda Jones

St
Review №93

Dan was great. We told him what we were looking for and he immediately pointed us to a perfect product. He came out to our place first thing the next morning to measure and complete the sales order. Couldn’t have been quicker or easier.

sa
Review №94

My wife and myself had the pleasure to deal with Phillip at this location . A friendly employee who is willing to go the extra mile to help you .He even stayed with us for half an hour after his shift was over on a late Saturday evening ! I am glad we found the tile we were looking for . I highly recommend this place and Phillip is an asset to that company !

An
Review №95

Thanks to Dan I will have a beautiful floor. Dan came the very next day to measure and give me a free estimate. He was prompt and courteous and I never felt pressured to make the purchase. Thanks Dan.

Ke
Review №96

The salesman was very prompt and efficient. He made it very easy to do business and due to that we will return again. Very good prices.

St
Review №97

I had my apartment measured for replacing the floor by Dolphin Carpet and Tile. Overall, was very pleased with the process. The Dolphin rep, Phil, was friendly, professional and clearly very knowledgeable. He was very helpful and answered all of my questions and completed the process in good fashion. Just very nice to work with and appreciated.

Co
Review №98

I have had a wonderful experience with Brian at Dolphin carpets, Fort Lauderdale, their installers and their product. I am 100% satisfied and am confident that they stand behind their product and installation.

Ro
Review №99

Brent was awesome! Hekped us pick the tile color and size and made very thoughtful recommendations. The process was completely painless. The best tile place and best salesman. Completely recommend it.

Je
Review №100

Dan was awesome at helping us out. The team was efficient and timely and did everything they said they would do. I would highly recommend.

Information
41 Photos
100 Comments
4.7 Rating
  • Address:290 E Oakland Park Blvd, Fort Lauderdale, FL 33334, United States
  • Site:http://www.dolphincarpet.com/default.aspx
  • Phone:+1 954-537-1417
Categories
  • Wood floor installation service
  • Carpet installer
  • Carpet store
  • Flooring contractor
  • Tile contractor
  • Tile store
  • Wood and laminate flooring supplier
  • Flooring store
Working hours
  • Monday:11AM–5PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:9AM–6PM
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Offerings
  • Service guarantee:Yes
Planning
  • LGBTQ-friendly:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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