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Hanna Paint & Hardware
4343 N Andrews Ave, Fort Lauderdale, FL 33309, United States
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Ed
Review №1

Couldnt find it even with gps, flag was torn unrecognizable and the help to find a part never showed up. i ended up buying a bolt and screw. not sure if inventory knows what i purchased.

Jo
Review №2

This is a great hardware store with excellent help & customer service. They are a very well stocked hardware store. The store is very well organized & clean.

Ge
Review №3

I went there a few times for items. The manager was stuffing food in his face and talking to me at the same time. An older woman was Sitting on the floor behind the counter and never acknowledged my greeting. The water cooler was held open with a clamp to aid in cooling the area. Holes in the ceiling product strewn on the floor. The only one who knew what he was doing and had an understanding of courtesy was the younger guy with brown hair. I had to go back there today to look for an item and was talked about when I turned the corner...called crazy customer by the paint guy. What is going on here...seriously lacking any management here...will never go back again.

Ca
Review №4

First time at this hardware store today and I will definitely be returning! From the second I walked in, the staff was friendly and knowledgeable and even helped me find each one of my individual items. Very fast in and out. Not like going to a larger home improvement store where it takes 30 min just to get one thing. They offer a lot of services and are well stocked. Definitely my go-to hardware store from now on!

H
Review №5

Staff very friendly, knowledgeable, and helpful. Enjoyed my experience

Ca
Review №6

Quick in and out service. Offered popcorn to guests. Only negative is park lot is tight.

Wa
Review №7

It was easy to find what I needed. Quick check out in the self-pay. Very satisfied with this visit and store.

Ro
Review №8

The classic American hardware store where you can find everything without need to walk hundred of steps around like the biggest stores, people friendly and eager to help you

Al
Review №9

Super helpful with a nut-and-bolt inventory that blows away the Big Box stores.Staff here is super also friendly and took a ton of time to make sure I have what I needed before I left, too!

Do
Review №10

Friendly helpful staff. Good place to go for all the odds and ends that are easy to find instead of wading through a Home Depot or Lowes maze

Ph
Review №11

Very helpful the staff is so friendly.

St
Review №12

Unable to handle orders in a timely manner, very unprofessional, constant lack of communication. The list really just goes on and on. Only gave 1 star because I cant give 0.

Ra
Review №13

Very helpful all the time

na
Review №14

The service members were nice and knowledgeable about the product that they carry. Nice staff members

Je
Review №15

Rude customer service felt like there where convictsworking there not safe at all ;however, there is a home depot and lowes just 3 min away go there instead.

Jo
Review №16

Great hardware they have everything your look for

Li
Review №17

Lots of sales people, friendly and helpful. They have free popcorn also. Its the old fashioned type of hardware store. Its much larger than it appears from the outside.

bi
Review №18

Awesome place wasnt sure what I was looking for 3 people came to my aid to make sure I got what I needed. Would never get that service in a big box store.#support Local Business

Da
Review №19

Love going there theyre very knowledgeable about anything you need

To
Review №20

Excellent local hardware store

Se
Review №21

Quick and easy if you have to run in for a fast item with excellent assistance by the accommodating staff!!🙂💁

Vi
Review №22

Didnt have what I needed but was able to guide me to a place that had it in stock, thanks for the help!! Lots of handy items in stock when coming in for the first time, canr wait to come back and just browse the store!

Br
Review №23

Helpful and friendly staff

Pa
Review №24

Hanna hardware is a wonderful store. Has all the essential little things that is impossible to get at Home Depo or Lowes and they greet you coming in the door and will run to show you what you need.

Mi
Review №25

Avoid at all cost. They were quick to charge my credit card but I never received the item. I called for a tracking number and was told they would call back, but they never did. I called a dozen more times and no one ever answered the phone.

st
Review №26

Have been a customer for over 25 years, through the change in ownership.The stock of difficult to find hardware and better quality tools has made Hanna a convenient and reliable source. They have provided outstanding service.

so
Review №27

Local store has most of what i need

Ke
Review №28

Very friendly staff. Always eager to help. Well organized, well stocked. Definitely recommend. Even for your plumbing needs.

Sy
Review №29

Easy in and out .

Na
Review №30

You have to visit this place people, they have EVERYTHING I MEAN EVERYTHING from MASKS, to Alcohol, N95 Masks to CLEANING Supplies and much MORE>>>>Raquel and Tiesha were such great help...Thank you so much for suppling all that you have in STOCK you dont know how much of a blessing this store is, especially during these trying times....You helped ease my mind when I walked in here and so all that you guys were selling... GOD BLESS YOU ALL and Please be safe :)….

Ro
Review №31

I like this little hardware store over the big stores like Home Depot and Lowes. Personal Service from the minute you walk in the door. They make keys and they always work. They make screens and have cleaning items you cant find anywhere else. They offer free fresh popcorn to all customers. Check it out!!!

JO
Review №32

This is one of Oakland Parks best kept secret. Dont let the outside appearance fool you. The place is a lot bigger than it looks and the staff are exceptionally helpful - definitely more so the youll see at the Home Depot or Lowes! Check the place out when in the area.

An
Review №33

Very good neighborhood hardware store. Know everything that you are looking for. Everyone is very polite and professional

Ji
Review №34

Great service and wide spectrum of hardware not found in the big box stores. Looked at both Lowes and Home Depot finding nothing like I needed. Phoned Hannas and they had exactly what I wanted in stock and could actually tell me how many. Great, full service old school hardware store.

St
Review №35

Weve been in business for over 40 years and have made this our routine stop. Staff is always courteous and available for assistance. So much more convenient than going to the big stores.

Ne
Review №36

They either dont answer the phone, or put you on hold forever. No idea when my order will ship, so Im stuck waiting. Very poor customer service.

Jo
Review №37

I love our neighborhood Hanna Paint & Hardware Store. Their knowledgeable staff always has creative solutions to any problems that I have ever been trying to solve. They have helped me with electrical, plumbing, lawn sprinklers, and automotive needs. A special thank you to David, who helped with specific bolts for my 1965 GMC pickup truck restoration.

da
Review №38

Hanna is my Go to Hardware. Carlos is Amazing makes you feel so special and he very very sincere in his help.I always have questions and he delivers. !!!

de
Review №39

Do not order from this company. They take your money but never complete or update you in regards to your order. We had to call several times to get information about our, when we finally received order after 3 weeks it was shorted one fan lamp shade. We had to call to find out why we received 3 instead of 4 lamp shades. When we called we were given the run around and still have not received the 1 lamp shade shorted. Our order was placed on Nov 3rd and it is now Dec 20th and our order has not been corrected.

Ga
Review №40

This store always goes out of their way to procure and provide what their customers need, especially in difficult times. I appreciate everyone at the store whos working hard throughout this pandemic while putting their own health at risk. I was already a fan and now more than ever.

An
Review №41

Worst experience in customer service i believe i ever had

We
Review №42

Impecable and excellent service by Carlos and Fran... the place had accessibility to most bathroom upgrade remodelation needs for my home in Ft. Lauderdale.

Te
Review №43

Great Place Always Has Everything You Need

co
Review №44

I am so happy that I have had the pleasure of speaking with such a Friendly and Helpful Staff. I call or even go in and they give you the one on one customer service without any hesitation. I go here every time before going to Home Depot or Lowes!!! Family friendly wins every time!!!!!

Di
Review №45

Had some problem receiving the items at first but once I reached out to the company, Raquel was able to take care of me and confirm shipment. I appreciate their customer service. Will do business with them again.

Ja
Review №46

Local hardware store convenient to my job. just a little pricey compared to others. however its right next to my job and the selection is good. I will continue to go there from time to time.

Ma
Review №47

Bought an item online from Ace hardware and had it sent here. Fran was very helpful in getting my item when I had an issue. Everyone here is really nice. I will go back there again when I need something. Thank you all!!

Gw
Review №48

I saw the owners and staff running around like crazy yesterday taking care of everyone for the storm. I was humbled by how much they cared. It wasnt just business. The owner drove through the night up to Tampa and back to get generators for us when every other big box store was sold out. When I picked mine up this morning as Hurricane Dorian approaches, I asked him if he slept at all, and he said no. Thank you, Cory and Raquel, for caring. I deeply appreciate it. I never want to go without power again from a storm and I hadnt prepared in advance correctly for this one. A big thank you!

ba
Review №49

Nice place, you can find select things that you cant find other places.

Bi
Review №50

Hanna was at the store on a Sunday, keeping the Store open to serve the community Pre hurricane. The store normally closes at 2pm on Sunday, But she keep the store open until 7pm. Hanna was very caring very professional.

Pe
Review №51

Family owned and treats the customer like a family. They always greet you so you dont have to search 30 minutes for help like in the big box stores. The staff always knows what theyre talking about.UPDATE: If you need ANY masks, cleaners, etc. related to the Covid-19, they have it. And their prices are the best Ive seen anywhere. Thanks!!!

He
Review №52

Always very friendly very helpful. Neighborhood hardware store!

Do
Review №53

This is a hardware store where you will find items that you wont find anywhere else. They have at well-stocked nuts bolts and screw Department. I was looking for metric and I found it. I like to walk around these type of stores and see what I can find. This is why I made my opening statement you can find stuff here that you cannot find anywhere else.

cj
Review №54

Great location and staff, free popcorn with your purchases! Increased stock compared to regular ace locations, parking is a bit confusing but definitely worth the confusion.

Ch
Review №55

Placed an online order for door hardware which was listed as being in stock. Credit card was charged the same day as the order for all items. Was contacted one day later via email stating two items were not in stock. Called to confirm I wanted the remaining items and asked for a credit of the items which were out of stock and would be canceled. No shipping notification was given for the ONE item that was actually in stock. The second item had to be special ordered and no notification was given. Poor communication. Had to call twice to get a refund for the items which were canceled. I do not recommend this store for online ordering.

Ka
Review №56

One of the few places where you can get world class customer service. Very helpful and attentive the associates are always helpful and dont forget about the free popcorn just cause they are that caring. I received my special order in perfect condition and very fast.

Pa
Review №57

Very friendly and helpful staff. They have more stuff then you can shake a stick at...and they have the stick too. Prices much lower than Home Depot. Its a go to place for me now.

Pa
Review №58

Great, knowledgeable service. Always have that little hardware part you need to get on with your project. Surprise! Their price beat both HD & L.

Do
Review №59

The staff at Hanna Paint & Hardware are very courteous and helpful! It is a pleasant place to shop...

Mi
Review №60

Ive been coming here for 30 year and everyone is nice and great with the customers.

Bo
Review №61

Hanna Ace is a wonderful store! Everyone is super-helpful and the store carries lots of stuff. They even have cute knick-knacky items! Plus free popcorn for those who desire something to snack on!

El
Review №62

Sales people are very helpful.

Ge
Review №63

Good

80
Review №64

Incredible customer service knew immediately what I was looking for when the other 6 places I went had no clue what I needed and what it was. Josh was excellent!!Drive here from Delray Beach and I’m satisfied!

J
Review №65

Ordered through Amazon the seller is Hanna Paint & Hardware. I received my item but the box was severely damaged with large holes and two parts were missing. I called Hanna Paint and Hardware to let them know that we received a damaged box with parts missing. First call the girl said to send pictures so I did and she stated that she would have to talk to the manager on what to do I never received a call back. 2nd call a man answered and said that they would send us a new item. I asked what to do with the one we received he said discard it! He stated he would email me about the item being present. Still waiting to see eather one.

Ri
Review №66

They are crooks. Stay away. They never delivered the product I ordered but took my money anyways.

Do
Review №67

Good old fashion hardware store, always try them first because there customer service is outstanding. Thanks guys!

Go
Review №68

I was not impressed by this location at all. The staff was very rude and gave the impression that I was an inconvenience to them. Selection was good considering the size of the location, but I would rather go somewhere else where my business feels more like it is wanted or appreciated.

Do
Review №69

Friendly staff will help you find anything no matter how small the sale.

Tr
Review №70

Always helpful. Nice to deal with live people and not a machine when having keys made.

Vi
Review №71

They have what you need with great customer service. Get in and out fast. Thank you!

Da
Review №72

Great store and website owners are always very friendly and try their best to provide awesome costumer service. Not enough credit is giving to them for the hard work they put into this business.

Ch
Review №73

Very nice store . Always a friendly staff and very helpful with questions about merchandise..clean and organized with a Professional atmosphere...I’m always in and out no long lines and no headaches .. thank you for the great Customer service...

Le
Review №74

Placed my order they charged my card and I never received my item. I emailed twice and have called several times. No emails have been returned and the listed number just rings. Bad service all around.

Ch
Review №75

Always nice and can make almost anything. (Lost pin from my meat grinder, they made one out of a nail)

Ol
Review №76

Great service I walked in to go ahead and pick up some cleaning products and they were very courteous and helpful! it was a total delight for me I will go ahead and continue using this store and as well will recommend my friends and family as well to go.

ar
Review №77

My Neighbor hardware store great customer service

Ke
Review №78

Real hardware store, great service and knowledgeable about products

St
Review №79

This place is a modern day General Store. They have everything. Fair prices 👍👍👍

Kh
Review №80

Great prices, well organized and a staff that is second to none in knowledge and helpfulness.

Ke
Review №81

Looks like they have online issues but the brick and motor store is awesome. These guys know everything there is to know about DIY stuff. 4 stars because of price compared to Lowes or Home Depot, but a great place all around.

Ry
Review №82

Its hit and miss. Have great selection of fasteners, everything else is hot and miss, overpriced, and often out of stock. If not buying hardware, its better to not waste time, but go to the box stores instead. I do like supporting the small business, and Im ambivalent about this one. Sometimes service is great, sometimes its terrible.

Au
Review №83

Great customer service. They always have the one thing youre looking for

El
Review №84

This convenient neighborhood home hardware supply store is a local gem. Be sure to ask about the free popcorn, especially if you bring the kids!

Fr
Review №85

If you know what you need and where to find it then its good place, otherwise no one really wants to help. They need more people it seems.

Br
Review №86

They have everything, and if they dont they will get it for you. Great personal service. Screens, glass cutting, lots you cant get at the big box stores

St
Review №87

The best hardware store in the world. So nice, also they give away free popcorn.

Do
Review №88

Friendly personal service, competitive pricing, plenty of stock on hand.

Jo
Review №89

Good little store nice people.

Mi
Review №90

Knowledgeable, friendly and courteous staff..the way hardware stores used to be!

Ba
Review №91

The prices on their HOS on-line site were pretty good at least for the product I wanted. However the shipping was kind of outrageous and they only offered UPS and Fedex...not the Postal Service. I called and they agreed to ship via USPS for less but did not provide a tracking number. Turns out they shipped via UPS but again no tracking number. Their on-line invoice did not list the item nor the quantity so it made it difficult to know exactly what you are going to receive. The order was delayed a bit as they did not have adequate stock and did not tell you that. If they would fix some of these issues Id order from them in future.

Ca
Review №92

Used to be the best choice for a hardware store. No so much any more.

Ma
Review №93

I ordered the kamadojoe grill on monday may 28 and then by friday june 1st it arrived in great condition and it works fantastic! Fran was awesome she helped me with everything i asked her.

Da
Review №94

Great customer service makes the difference .......

Ev
Review №95

One of the best hardware stores in Broward. Beats home depot n Lowes at everything, including customer service.

Ro
Review №96

Very helpful found what i could not at home depot or lowes

Br
Review №97

Awesome service, great inventory. Employees do their hardest to meet the customers needs., and usually have that one screw, or one tool you need but cant find.

Mi
Review №98

Helpful employees. Easy to find stuff that I needed.

Al
Review №99

Its a fast in and out shop, personalize and friendly. Great location!

CH
Review №100

Friendly, knowledgeable staff! Good selection , convenient.

Information
56 Photos
100 Comments
4.3 Rating
  • Address:4343 N Andrews Ave, Fort Lauderdale, FL 33309, United States
  • Site:http://acehardware.com/
  • Phone:+1 954-566-2961
Categories
  • Key duplication service
  • Electrical supply store
  • Fastener supplier
  • Glass & mirror shop
  • Hardware store
  • Paint store
  • Plumbing supply store
  • Safety equipment supplier
  • Screen repair service
  • Tool store
Working hours
  • Monday:7:30am–5:30pm
  • Tuesday:7:30am–5:30pm
  • Wednesday:7:30am–5:30pm
  • Thursday:7:30am–5:30pm
  • Friday:8am–5pm
  • Saturday:10am–2pm
  • Sunday:7:30am–5:30pm
Service options
  • In-store pick-up:Yes
  • In-store shopping:Yes
Health and safety
  • Mask required:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
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