The location was great and the staff was awesome. Parking here for our cruise was much cheaper than at the port. When we arrived the instructions were simple and easy to follow. We even parked the car the day before the cruise and came back to catch the shuttle. The pick up after the cruise was fast and simple. The only reason I gave it 4 stars is they made us park between two people who parked in my space. My wife had to climb out the window.
Our drop off at the port was fine, however after getting back from the cruise we waited over 40 minutes for a shuttle and then decided to Uber back. Another couple said they had waited an hour. We watched full vans drive by and one stopped with enough room for 2 people. Definitely wont park here for our next cruise.
Do not use them. They are rude and after we made the payment over the phone we arrived there was no attendant no one answered the phone.we had to park at the cruise terminal at the last minute almost missed our ship.after my cruise when i called to explain they were rude and simply told me the wrong address us listed so no 1 was there because thats an old facility. No refund and Matt the mngr hust yelled over me on the phone instead of listening and trying to assist
Was able to park the vehicle. No issues with that. But the service and the attitude of the people running the place is at an all time low. They were very rude and the driver on the shuttle almost crashed into a vehicle and started cussing at people on the road.. they don’t seem happy with their jobs.. and they don’t care..