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Fort atkinson small engine
815 Jefferson St, Fort Atkinson, WI 53538, United States
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Review №1

Was looking for a new riding mower and wasn’t able to find what I was looking for in my area until we had come across a post on Facebook. Spoke with Jordan and he in fact had a couple in stock. He was kind enough to stay late to accommodate my 2 hour drive to his shop. Once there they was great! Made my experience very easy and went over the new machine and took his time to answer questions I had. I have no doubt that I would return for future equipment if in the need. Thank you!

Ma
Review №2

Had an old Craftsman Lawn Tractor owned by a friend picked-up for repair evaluation in October 2020 to be checked out and find out why it wouldnt start. Given that it wasnt going to be used until net Spring, I asked for repair evaluation to be completed by end of February 2021. This didnt happen and I called 2x again in March, 3x in April, and 2x in May before they finally got around to looking at it. When they finally contacted me in early May about lawn tractor after my latest phone call, they quoted $500 to repair but were unable to provide a breakdown of what was wrong with machine besides generalities. The lawn tractor is 20+ years old and not worth $500 so I declined repairs. I picked up my lawn tractor on 5/08/2021 paid there $29.50 evaluation fee and asked for a copy of the repair evaluation indicating what they found wrong that would cost $500 to fix. The employee indicated he didnt have access to that information at that time and would e-mail it to me the next business day. Needless to say, I never received the information and called a 2x in June and July receiving the same excuse that the employee and co-owner who evaluated my lawn tractor would have to send it to me. Finally, on August 7th I personally went to the repair shop to get some answers. This time I was told that the repair evaluation notes no longer existed and had been thrown away when I declined repairs. Having a hard time believing that the person(s) I spoke with in June/July would be unaware that requested information was unavailable because repairs were declined. What a run around and unprofessional waste of my time

ke
Review №3

Had them tune up my couple year old snowblower last year. Got it back and still wouldn’t start properly. Just tried starting it up for the winter and it won’t start again. Total waste of time and money.

Ry
Review №4

We have been using Fort Atkinson Small Engine for all of our companies service needs. We have purchased multiple Toro zero turns seamlessly and are able to get maintenance supplies quickly when requested. Our company is thriving with the support of Jordan and FA Small Engine.

Ma
Review №5

Experiences have been with friendly and knowledgeable service staff with each interaction.

La
Review №6

You ask them to do one thing to your item you bring in and they take it upon themselves to do whatever they want to it and charge you more than a brand new item. No thanks. Would not recommend them. Way to high on prices

Ja
Review №7

Very knowledgeable, friendly and priced right!

sc
Review №8

Great young gentleman. Very clean and organized. Highly recommend for sales and service.

An
Review №9

Always friendly and professional service.

St
Review №10

Fixed my problem in no time while I waited. Great place

Ru
Review №11

Very nice people and very reliable. I am glad we have another Torro dealer in Fort Atkinson.

Cr
Review №12

Friendly, affordable, and great service.

Ad
Review №13

Very professional and friendly service. Technician was very knowledgeable and helpful.

Information
7 Photos
13 Comments
5 Rating
  • Address:815 Jefferson St, Fort Atkinson, WI 53538, United States
  • Site:http://fortatkinsonsmallengine.com/
  • Phone:+1 920-397-7554
Categories
  • Small engine repair service
Working hours
  • Monday:Closed
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–12pm
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