I recently had a deer run out in front of my car and do a great deal of damage to my vehicle. Austen did an awesome job of taking care of our family by getting us a rental and collision repair set up plus took care of ALL THE PAPERWORK! He also just gave us an AMAZING rate on our new homeowners policy. Personalized service and great rates is why I’m staying with Austen Oakley and ALFA.

Austen is an incredible insurance agent. He customizes plans based on your needs and is always available when you need him. He gets quotes back to you extremely fast and will either match or beat competitors rates. I sent him a home insurance quote and asked if he could match it and he immediately called me and said he could beat the quote for around the same price!

Switched my insurance to Alfa and had Excellent service and a very easy transition. Austen Oakleyis the best. I can call him anytime or text if I have questions and he gets back to me immediately. I feel very confident he will always take care of us. We also got a better rate when we went with Alfa. Thanks Alfa for having a great Agent working for you.

Austen and the rest of the members with Alfa Insurance have been great to offer assistance with any insurance needs. Very hard working and friendly! He always is sure you are taken care of as a client and makes you feel like you are a priority. Would highly recommend him to anyone looking for an insurance agent in the shoals area!

Austen Oakley is a knowledgable agent who cares for his customers. He has never tried to sell us something that we didnt need but wants to make sure we are well-covered for each and every emergency. He takes time with his customers and knows what we need. Austen is quick to respond and is one of the most helpful insurance agents in the business. If you are unsure about who to use for your insurance needs, we recommend calling Austen first.

It is great working with Austen, and the rest of this ALFA Insurance team. Easy and prompt communication whether by text, phone call, face time face meeting, and/or email. Always willing to find out the answers to whatever questions may have, and contact us with information to help.

For our first home buying experience, Austen has helped us tremendously! He has made this whole insurance for a house thing super easy and stress free!

My family has been with Alfa for several years. Austin has been great to work with and I really appreciate how easy he made everything. Thanks!

Austen has always been in our corner. From walking us through every single detail of what we are getting to take care of our family when we had a massaive water leak in our home. He made sure everything was completed quickly and efficently. In moving around we have had several insurance agents and Austen has been the best. He is always professional and looks out for your family always, and is always looking for the plans that will benefit our family in the future! We could not think of a better person to take care of your family, and we give him our highest reccommendation!

I use these guys as my insurance agents. Austin and his team are top notch !!!