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HomCo Lumber & Hardware
1763 E Butler Ave, Flagstaff, AZ 86001, United States
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Re
Review №1

Homco is great! They have many brands HD doesn’t have, including hilti and festool. An abundance of specialty fasteners can be found. The selection of lumber isn’t the best. Mike in paint is really helpful. As is Makita in tools. Cookies and popcorn at the door are a nice touch.However…everyone should understand that ‘most’ used tools CANNOT be returned. Even if they are a 180 money back guarantee… Associates at the register should explain that to every single person that purchases a power tool.

La
Review №2

Knowledgeable staff in but I wish they required masks

Ja
Review №3

Gotta love this place. A whole lot better than your big box stores. Great friendly staff. Definitely prefer supporting small businesses than big corporate owned.

TJ
Review №4

Very surprised by the selectionThey got Dewalt to Hilti. Work clothing, gardening, lumber, all of it.Then some

Ge
Review №5

Every time I go here people are always helpful. Today was no exception. Got help without even asking. Also made sure I was satisfied with my choice. Cashier made sure her trainee gave me my military discount.

Jo
Review №6

I was working on a project that presented an unusual problem and couldn’t figure out how to make it work. The very helpful person in the hardware department provided me with a solution and carefully chose all the parts I needed for the job. And it all worked! Thank you HomCo and the great staff at this great place.

Pe
Review №7

Worst customer service ever. I was trying to order $1000 on landscaping stone, but because it was 20min till close they wouldn’t let me look at it. I got “well someone could go out there with you, but……”. But we don’t want to because it’s 5:40 is what he was too afraid to say. So I left and got the stone elsewhere. The best thing I can say is they are not as bad as Home Depot, but it’s close.

El
Review №8

They are always helpful,friendly & know how to treat customers Great Job by all

To
Review №9

HomCo is s locally owned with all the products that the other chain stores offer, except for plants and gardening. Wherever youre at in the store, a helpful, knowledgeable associate is available. Nice to be greeted at the door with cookies and coffee.

St
Review №10

The staff are always so friendly and helpful - you never have to try and find someone, they come to you and know where everything is! Huge selection, great place to just wander around and get a feel for all the categories of things they have - much more than the big box stores.

Ni
Review №11

I have started going to this store again, this location is a little out of my way, but worth it. There is always someone available to assist and staff asks often if there is anything they can help with. Also, I can find certain parts I need, that I cant find at other stores. Thanks to all the friendly staff!

Da
Review №12

I really like this hardware store. The staff is very helpful.

P
Review №13

This first visit hear and Im impressed with the store. It was clean and organized with pleasant staff. All I needed was an unusual metric nut.. but they had it. Good selection!

Da
Review №14

Very helpful and friendly. We found what we needed there the other stores we checked out didnt have what we needed.

Vi
Review №15

Homeco is always helpful. Talk to the guys in building materials. Seems like if they dont have it, they can order it for you. Good service front to back.

Ru
Review №16

Ive relied on Homco for building supplies, housewares, and experienced advice for years and years and theyre excellent. I recently got outstanding service from Logan and Dan at the building materials counter.Theyre also involved in the community -- thanks to Homco for supporting a recent blood donation event!

Je
Review №17

The first thing anyone should pay attention in this store are the employees. Overall they are one of the most helpful and knowledgeable group of folks to be found. The store carries pretty much everything you could need from a home supply/hardware store. I was there to replace a broken snowblower and the experience was so much better than I experienced just trying to get a price at nationwide store by the mall. These guys will now be my go to for any home and hardware needs I have.

Lo
Review №18

Always there to great you and help. No self checks. Very customer service.oriented

Sl
Review №19

Always a great experience ! They actually have people that know what there talking about, unlike Home depot where they cant find there a--s with both hands. Only complaint is that they close to early.

Na
Review №20

Ive never been to a HomCo before, I was very impressed with the staff. Friendly, courteous, & helpful. They knew just what we needed for the job we were doing & knew where it was located in the store. Ill definitely shop here again.

Ar
Review №21

Excellent place. Great staff.

Pl
Review №22

HomeCo was a major supplier for our new home build in Pine Canyon. We found them to be responsive, organized and customer focused. Especially helpful were Frankie Stubbs and Jude Ajaski in the design center. Frankie did a terrific job designing a granite entryway counter and Jude is the master of cabinets. Thank you Jude and Frankie and the entire team at HomCo for your great service. You made our build a lot less stressful!

Ja
Review №23

Large selection of wood stains and a full line of minwax which is not sold at home depot anymore

Lo
Review №24

Simona was one of the best and most helpful employees of this store I’ve ever run into.You need more like her. She went the extra mile helping me in the Carhartt department.Thank you Simona for your help when I needed to make a return. She was so helpful I bought a second jacket.

Co
Review №25

I went to have a key made and Paul was personable and efficient

Ty
Review №26

Simona the carhartt specialist was awesome. Made sure that I had everything I needed. Made sure I got the proper sizes that I had wanted.

Mi
Review №27

Helpful, knowledgable, and friendly. Checked all boxes for me.

ET
Review №28

You can get help here not like Home Depot

Ty
Review №29

Got me a Rotary hammer drill for my self,and got my job done

Ap
Review №30

HomCo is by far one of the best places in town to shop! The employees are always friendly, knowledgeable, and willing to go the extra mile to help you out! Definitely beats going to the name brand store in town!! Better service, better quality!

Mi
Review №31

I thought HomeCo was a good place so I went there to make my purchase of kerosene, I picked out four 5 gallon cans for purchase and proceeded to the register. I asked them if they do price matching and they said yes definitely so I informed them that tractor supply had five gallons of kerosene for 34.99 instead of their 54.99 price. The guy came over and looked at the kerosene and said it has to be the same exact brand of kerosene, what a total lie five gallons of kerosene is five gallons of kerosene so HomeCo does not price match, beware of these liars, never going back there again.

Ri
Review №32

Great place with unparalleled service 👌

Jo
Review №33

A wonderful place full of high quality items and very helpful employees

Ri
Review №34

Staff was help full store was well organized clean and neat.

Sp
Review №35

Went in to check it out and browse. First time here, great store!

Mi
Review №36

Its a great store, dont have to walk far to get help.

Mr
Review №37

First time Ive been here its a awesome place I am coming back for sure

ri
Review №38

Always greeted at the door, usually have popcorn (and sometimes cookies) to keep you sustained as you search through the comprehensive inventory. Best part, though? That search will be short, because everyone in the store seems to genuinely want to help you find what youre looking for...even when you come in there with a vague idea of some task you want to fulfill, rather than a specific part.

Ed
Review №39

Ordered a simple screen door three weeks ago and was told it would be in on a specific date. Called and confirmed the week prior and was told it was still on schedule. I drove from Tucson to Flagstaff to pickup the door on the scheduled date. Called that morning to confirm. When I got to the store, they said sorry, we didnt actually order it. Wont be back.

T
Review №40

Wow! A WIDE variety of dry goods each time I visit! My eyes are never disappointed.

Br
Review №41

A good well-rounded place with helpful staff.

St
Review №42

If I had more time I would have made more purchases.

Iz
Review №43

Found all the tools we needed INSTOCK & clothes in the sizes we needed

co
Review №44

Amazing selection, only place in town that could find me the fittings I needed. Friendly staff as-well.

Ch
Review №45

These guys are amazing! Needed some solid advice on a snowblower and not only did Dustin give me a thorough breakdown for my personal needs but he obviously has extensive first-hand knowledge on their machines as well as explaining their service center and warrantee to me. I don’t have a truck so Dustin offered to deliver it to me in person and walk me through how to operate in my own driveway. He’s pretty much a rockstar and deserves a raise;) in an economy where service is a dying art Honeco still has it nailed!

Ch
Review №46

Employees reward non mask wearing customers by waiting on said customers. Of curse this rewards bad behavior. Mask wearing in public spaces is mandated by City of Flagstaff due to Covid 19. Stay away from the store if you dont want to increase your chances of catching the virus.

Ja
Review №47

The employees here at some of the friendliest, most helpful workers of any store in town. By far, the most useful hardware store in town.

RY
Review №48

Good selection and friendly staff! Prices are significantly higher than the chain hardware stores. Dont mind paying a little bit more but they seemed a lot higher at least for the items I looked at.

Da
Review №49

Fantastic store, and excellent staff. Well definitely be back.

Ab
Review №50

I went to this store. They didnt have what I was looking for. I prefer to go to Ace Hardware and that is where I usually buy my needs for stove materials. They dont have Ace Hardware in Flagstaff.

Cr
Review №51

I love shopping at HomCo! They have a greeter as soon as you walk in that points you to wherever in the store you need to go. They have fresh popcorn (pre and hopefully post Covid). Their prices and inventory are very competitive. And they hold community events, including workshops and ladies night. Always my first choice!

Pa
Review №52

Love this place !! I mean as soon as you walk in you are greeted and asked if you need help not like big box you know who where they ignore you ..Cody and the guys in the sthil dept are great !! He keeps my equipment up and running..Staff is ALWAYS there to help you get what you need AND know what they are talking about!!

Ch
Review №53

We always have a good experience at Homeco, but this time Evan in paint did so much extra for us, I needed to say something. We even drug in our own buckets of paint that he strained and poured into gallon cans. He made a match of paint that couldnt be saved. Everything we needed and more. Then I got my veterans discount. Thats why I shop at HomeCo.

An
Review №54

I was un fact looking for ace hardware but found out stock, service and staff is great.

Ja
Review №55

Always a pleasure shopping at homco! They have most everything I need for home repairs, gardening, and its really cool they sell some disc golf stuff as well!

Ma
Review №56

The ultimate hardware store of hardware stores. They have a little bit of everything. And everyone is super helpful.

Pr
Review №57

Always have what Im looking for and super nice staff!

Ro
Review №58

Great place

Da
Review №59

I just love toy stores for grown ups yaaa always nice people there to help even though I gave them a 4star still a great place

An
Review №60

I love the curbside pickup FREE PROJECTS that HomCo offers! Everyone is looking for unique ways to stay busy during this time and this is perfect :)

Di
Review №61

This is a store for home owners, not contractors. Despite their large yard of building materials, when I have ordered lumber, they send all their warped, twisted, split lumber. Inside the store, their electrical supplies are VERY limited, and what they do have is in very low volume. And perhaps most annoying, is in this time of covid, despite signs saying masks required, there are several employees who do not wear masks, and many customers allowed to wander around without masks as well.

St
Review №62

If you like Home Depot but want to shop local this is your place

Ka
Review №63

Love this place ❤️ Everyone is Soo helpful!! They have everything! I spend way too much time there when I go to my cabin up north to cool off.

Da
Review №64

Always helpful... Shop local!!!

Wi
Review №65

As an ex vendor rep, Ive experienced 400+ hardware stores in the US and 50+ Home Depots. Homco is by far the best store of every single one Ive been to. Mike and Penny are incredibly strong leaders and the sales team are all incredibly knowledgeable and pleasant to work with. Whether youre looking for a $0.10 screw match (they have one of the best nut and bolt selections in the US), looking to tool up a van (also one of the top Power Tool selections in the US), want to simply browse around and get ideas or gearing up for Disc Golf... Homco is thee place to do it.Homco is not just a Hardware store, its an experience. You feel the love in that building the moment you walk in!

Su
Review №66

Very helpful folk. Available for questions and knowledgeable in addressing my vague descriptions.My only negative is that not all of them were wearing masks, given the current covid situation.

Ti
Review №67

Extremely helpful staff. Joe was extremely nice and spent over 30 minutes with me trying to figure out how to best build a shade structure. It is obvious the staff cares deeply about helping and supporting customers. They also had every supply I needed. Thanks!

Vi
Review №68

This place has everything n I love it

Gr
Review №69

We loved working with Frankie at HomCo on the design of our countertops for the kitchen and master bath. We always felt like we were her top priority and her incredible care and customer service made a stressful time of home building and design easy and fun. Our countertops are gorgeous! Frankie is excellent, thank you Frankie!

Br
Review №70

Awesome local hardware store. Lots of inventory and have pretty much everything you need. Prices are competitive. Our company, Monet Construction, comes here often to pick up all kinds of different materials. They even have clothing. Really good paint section too. Free coffee in the morning at front door. Good place to go. Thanks.

B
Review №71

I have been patronizing HomCo for twenty years now. Hands down, the best customer service in town. I ordered a lumber package today and Connor and Mark were very patient with me. Good job guys! Thank you!

Pa
Review №72

Prices might be a tad higher than the big box chains, but this place has great selection and a great staff that really WANTS to help you and knows how.

Ka
Review №73

Always greet you @ the door & point you in the direction of what you need.... have added hand sanitizer & other precautions to keep everyone safe!

Pa
Review №74

My experience at HomCo was great. There were great help in every department. I like that they had coffee and popcorn at the front door. I happen to have been there when the system had been down last week unfortunately. I hope they fixed that, but I have to say that the young lady at the service counter that day, Jamie, was so nice. She must have been the most polite, has a great smile, and was willing to help even though there were customers in line that were not happy that transactions were taking so long. But Jaime was nice and patient and I wish we had more of her in customer service. Thank you Homco

Jo
Review №75

First time here... And they have a lot more selection then home depot... Ex:metal studs for framing.

Jo
Review №76

Nice staff great product mix UNFORTUNATELY NOT COVID-19 CDC.standards .no social distance...NO MASKS

Ru
Review №77

Every time I visit HOMCO I am so impressed with how knowledgeable everyone is. This is NOT your big box store! Its the hardware store with more: more service, more selection, more choices, more expertise, and more community support.As a charity auctioneer there have been so many events where HOMCO not only donated cool merchandise for the event, they donated top of the line items that brought good money.As a business owner something always need fixing! HOMCO is my first choice every time, because in a matter of seconds an employee is going to ask what I need and take me right to it. Then tell me how to use it.I also like some of the funky country stuff, Carhart gear, and popcorn when its not COVID season; and that greeter at the door is so cute I keep coming back to get another look.

Je
Review №78

I love coming to this store. They are very helpful in all areas. I went in for some very specific hardware items and other things, when I got there Jaime was very knowledgeable of that department and found me what I needed. Not only that! She helped me find my whole list of items that were located around the store and even cut my keys for me and had answers for all my questions. If the manager ever sees this, she needs a raise and promotion. She is great!

Ry
Review №79

Really liked this store until they stopped requiring employees to wear masks during the pandemic.

Co
Review №80

Employees are not required to wear masks which made our shopping experience very uncomfortable

Ma
Review №81

Sweet! Got a great deal on a new weed eater with attachments! Thank you Christy and crew! So nice of you guys/gals to take the time we needed .Thank you HOMCO

Pa
Review №82

Great staff very helpful

Je
Review №83

Working with the Homco team and Frankie Stubbs in particular made our complete home renovation a great success. She was responsive to our design needs and improved upon what we had come up with initially. She was on site for the critical moments such as the day the cabinets went up and the installation of the gorgeous granite counters. Her insight in to the installation process and her follow up were essential to the success of our project. Her communication skills made the process easy and enjoyable. She worked with suppliers to ensure delivery and our main contractor Dan Vanderlip to carry the work along. This was a whole house renovation, from the supports holding up the structure and the flooring, to the fine tuning on plumbing, electrical, and the final finishes. My wife and I would like to thank Frankie, Hector and the whole Homco team!

Je
Review №84

Nice place. Friendly and helpful staff.

Se
Review №85

A true old school experience. Greeters with beverages and cookies. No abhorrent orange everywhere. Floor personnel who ask to assist you, and escort you to the areas you need. No hassle checkout. They offer a 10% veteran discount and veteran parking. Were appreciative. Compared to the national competitor, Ill stick to local.

Bl
Review №86

Great staff and had everything I needed

Vi
Review №87

Mike and Devin came and cleaned our wood stove insert. Mike had installed it a few years back and it runs great. Great job Very helpful, gave tips on how to keep it cleaner. They were very polite, clean ed up well. YAHOO!!! Thanks Homco. Cudos to Mike and Devin.

Al
Review №88

Love to come here and just browse and usually buy something.

Am
Review №89

Very friendly, all are willing to help.

Li
Review №90

This was the best experience Ive had a hardware store, maybe any store in general. Associates were easy to find for help and took ample amounts of time with me to figure out exactly what I needed. I had someone cutting lumber for me, one finding the right lag screws, and one who was out of his department, but was able to direct his coworkers who were most knowledgeable over to me. I will definitely be coming back. Im glad I never have to step foot in Home Depot again.

Tr
Review №91

Tried to support local business. Forgot my mask, they sold me a paper, one time use mask for $3.50. price gouging at its finest. Will not support this business again.

Ji
Review №92

Professional Team who are always helpful every time, starting with the team member who greets you at the door. Used their chimney sweep service recently. Mike and Joe showed up on time and went above and beyond to be sure everything was done well and offer advice on some needed maintenance. Shopping local does make a difference in community. HomCo has continued to earn my business.

Ju
Review №93

5 stars solely because they have fresh cookies every time I walk into this place. How can you not be in a great mood after eating a delicious chocolate chip cookie!? And they usually have exactly what I need.....

Bi
Review №94

Jason in the fireplaces department is exemplary. His knowledge is way up there. If his boss is reading this, give the man a raise. You dont want him going to your competitors. Bill, a recent customer.I got the Regency unit.

To
Review №95

Theyre awesome! The sales staff is knowledgeable, always helpful, and pleasant. More importantly, they dont duck and hide if they see you wandering around with a bewildered look on your face. Instead, they approach you and ask if you need help. (What a concept!) Plus, the store is bright and clean, sporting a terrific hometown flavor. And their free homemade cookies and popcorn are wonderful : )

Wy
Review №96

Best staff in town. Maybe not quite as much selection as larger stores but almost always has what i need.

Da
Review №97

Stocks a ton of good items, but the store is difficult to navigate and the customer service is hit or miss. Good luck; youre going to need it to find what youre looking for.

El
Review №98

It was okay but I dont like being stereotypical and feeling like staff kept their eyes on me for no reason. Ive been to that location plenty of times and I have experienced such.......Unpleasantness....But overall, prices are a little higher than anyone would want, and its just that. Good store though, and good staff that knows what a customer is.

Vi
Review №99

This is a very special store with kind, professional, friendly, and most helpful staff. we appreciate their hospitality and welcoming spirits. love how everyone meets our needs and directs us and treats us like family. always have what we need. we especially like it when they make recommendations at times when we dont know what we need. thank you and God less.

je
Review №100

Great customer service they went over and beyond to help

Information
100 Photos
100 Comments
4.5 Rating
  • Address:1763 E Butler Ave, Flagstaff, AZ 86001, United States
  • Site:https://myhomco.com/?utm_source=Google%20My%20Business&utm_medium=Organic
  • Phone:+1 928-779-6111
Categories
  • Chimney sweep
  • Building materials store
  • Cabinet store
  • Chimney services
  • Hardware store
  • Fireplace store
  • Home improvement store
  • Lumber store
  • Paint store
  • Plumbing supply store
Working hours
  • Monday:7am–6pm
  • Tuesday:7am–6pm
  • Wednesday:7am–6pm
  • Thursday:7am–6pm
  • Friday:7am–6pm
  • Saturday:8am–6pm
  • Sunday:9am–4pm
Service options
  • Curbside pickup:Yes
  • In-store pick-up:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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