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The Mower Shop
12923 Ford Dr, Fishers, IN 46038, United States
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Je
Review №1

Excellent online ordering process. Easy to navigate and even referenced a mid-year change via serial number on the mower. Fast shipping and great pricing.

US
Review №2

Placed my Honda mower tune up kit online. The website for online orders was simple and easy. The shipping of my items was within minutes.My only critique for the online shopping experience would be that there is no search that allows you to search for parts specific to your equipment. This addition would be awesome.I have found my new mower parts store. Thank you The Mower Shop for a good experience

Ga
Review №3

Inquired about a item on Saturday and got an immediate reply. Ordered that day and was shipped on the following Monday. Easy.

Vi
Review №4

Needed new rear wheels for an older HRR216 Harmony II Honda mower. The website was excellent for identifying the correct part. The price was cheaper than the local service center. Too bad I had to pay shipping because I didnt spend enough, but the parts arrived in just over a week and are now working great.

Ma
Review №5

Ordered a mower refresh from them (wheels, spark plug, oil, air filter, blades). It was a good value for all of the items I needed and they were OEM parts, so I knew they would fit. When the package arrived, the mower blades had torn through the shipping box and the spark plug had apparently slipped out through the hole during shipment. I contacted the company and they immediately shipped me a new spark plug. No hassle. Overall: great value, great service, great parts.

M.
Review №6

Best price and the best web site ever! Supper easy ordering and payment!

Do
Review №7

Have purchased several items for my Spartan mower and have always been satisfied. Very fast shipping. Would highly recommend.

De
Review №8

Easy to find my part for my Honda walk behind. Expedited shipping UPS 2 days worked perfect. I have this site in my favorites for next time I need a lawnmower service part.

Ke
Review №9

I am very satisfied with my purchase. The wheels arrived safely and at a good price. I’ll be shopping here again. The website tracked my shipment all the way to delivery. Thank you “the mower shop” for making my purchase uneventful. It was exactly what I wanted.

To
Review №10

Recently purchased new wheels for my Honda push mower. Ordering was easy. Shipping was very fast, had my new wheels within 2 days. Excellent service and support. I would highly recommend this company to anyone.

Ki
Review №11

Great experience. Ordering was easy, shipment/delivery was fast, and product was better quality than expected. Very pleased and will use this company again!

Ji
Review №12

I had a problem with our self propelled mower. Craig took great care of me. Because of the way he did, Im going to be joining their annual/winter maintenance program. Thanks guys

Jo
Review №13

Mower blade was exactly as described. Very pleased with the product. Pricing and shipping were both outstanding. After several uses it became evident what a difference a sharp blade makes in the outcome of nice appearing lawn. Will use the Mower Shop again for my lawn care needs.

Ha
Review №14

In stock, good price, quick delivery, good communications re order. Overall good service.

Bo
Review №15

I ordered on a Friday, past the usual cutoff time, and when I called to ensure the item was in stock, the guy said hed try to get it out by Saturday. He exceeded all expectations by doing it *SAME-DAY* ! I had the much-needed part within 24 hours instead of the expected 5 days that other suppliers quoted me. Well done!

Sc
Review №16

Lowest price and great service, whats not to like. Good job.

Ma
Review №17

This is the second time we have ordered from these guys. Placed an order today and shipped today. Last time we ordered, we were not sure what we needed, e-mailed them, got a prompt response with recommendations. Got exactly what we needed. Used to shop local, but always had a long wait, they always had to order the parts we needed. The Mower Shops prices are reasonable. We will always go to them for parts.

Ce
Review №18

The Mower Shop responds to customer concerns promptly and graciously. It is one place that I would have no problem dealing with in the future.Not to mention that their website is easy to navigate. Did I mention that customer service is excellent? I think I did.

Jo
Review №19

A pleasure to do business with. Great service. Package arrived quickly. Will recommend and not hesitate to order from in the future.. Thank you kindly.

Ed
Review №20

Great prices on original parts. I ordered drive wheels for my Toro mower and they are the exact part and fit. I first received the wrong wheels and customer service was excellent, shipped the correct parts and emailed me a prepaid shipping tag for the return immediately! Really good service, parts, and fast shipping. Would absolutely recommend The Mower Shop.

le
Review №21

The process of taking order, help customer to find the proper item, the quality of the product and delivery on time, all of these are excellent. I am very happy with the product and the services. Thanks

Mi
Review №22

Part I ordered was supposed to be back ordered. It wasn’t even available on the Spartan web sight. I got it in less than a week. Love the service. They let me know as soon as it shipped and when it arrived. Thanks again

Br
Review №23

First time customer, not a great experience. Had them pick up both my riding mower and my push mower for a tune up. They noted an issue on the push mower which I was aware of, and did a fine job on the riding mower. Upon return of my push mower, I noticed that the self-propel no longer is working in my first usage after the tune up. Was basically told, tough luck. It would seem to me that a tune up (that I happily paid for) would improve the mower, not make it worse. I have a hard time paying for a tune up for a mower I cannot use anymore.

Ha
Review №24

Kindest folks. Order shipped before I could finish my drink. Got here days earlier! This is an exemplary business.

Le
Review №25

I purchased a belt from them on the Aug 6th. Received the item and it is the incorrect item, doesnt match what I paid for. Sent them a email explaining my issue along with a picture. They asked for my mower details and I sent them that info. After 10 days of not hearing back I opened a case with PayPal. They do not wanna accept their mistake. I would not do any sort of business with them if this is they way they work.

Mi
Review №26

I’ve been using the Mower Shop’s online ordering for a fourth mowing season now. Fast service and great prices. Website is simple and part number specific. I’ve even texted with them to send pics and model numbers on tough to find parts. Highly recommend.

Mi
Review №27

Nice employees and quality lawnmowers. Didnt have the Honda mower we were looking for though.

U
Review №28

An “A++” retailer. Easy ordering. Quick delivery. Customer Service is wonderful!! I will order again.

Cl
Review №29

Great parts and very fast shipping.

Di
Review №30

Whenever I need parts for my mowers I always use The Mower Shop. Prices are much less expensive than the local dealer and I can usually receive my order in a few days. This morning I ordered just before 7am and my order was shipped just after 9am! WOW! Thank you!

Th
Review №31

Very helpful and courteous.... very knowledgeable staff..... I will continue to use the Mower Shop for all my lawn care needs....the best....

Du
Review №32

The website is easy to navigate, parts are as described on the site and my order was processed quickly. Thank you Mower Shop.

Sa
Review №33

They fixed my mower quickly and for a fair price. I highly recommend this shop!

Ri
Review №34

Needed rear wheels for my self propelled mower. After a search and price comparison with Amazon, The Mower Shop had a price for all 4 wheels that was only a little higher than the best price on Amazon for the two rear wheels. And they shipped the same day.

Sh
Review №35

Extremely pleased with this transaction. Wonderful communication and super fast shipping.

J
Review №36

Fair pricing and even better customer service. Unfortunately forgot part of my order, but after a phone call was shipped that day and received the day after. Will definitely order from them again. Excellent customer is hard to find these days.

sg
Review №37

Quality parts. Best price. Fast shipping. I think I have found a new place to buy mower parts.

Ch
Review №38

Very good price and surprisingly fast shipping. Easy to make a purchase on the website with step-by-step follow-up. Very nice experience overall.

Sk
Review №39

Very poor customer service. Never returned phone call!

An
Review №40

Exact replacement part, in stock, received 3 days early.What more could you want?

Ba
Review №41

All good, fit perfectly, better than Amazon you dont have to return a part that doesnt fit.

Da
Review №42

I have been looking for specialty shop that i could order my mower parts from. I have been looking for someone that has better customer service than Amazon and I want to support smaller, specialty business. The Mower Shop had great prices, they were very responsive, and they shipped quickly. Ordering from them was easy and less confusing than trying to find the correct part on Amazon.

Ch
Review №43

This was my first purchase from the Mower Shop - I needed parts for my Toro Titan zero turn mower. They had the parts in stock and shipped it out right away. The box arrived very quickly, but looked a little funny, as the shipping label was taped to the box, with bits of yellow packaging (shipping packet/envelope) hangings from the shipping label. Clearly the package had been damaged enroute somewhere along the line by the UPS Surepost system, and two of the items in the order were missing. UPS or USPS salvaged what they could and put it in a new box, but I was out 2 small items worth almost $50.I emailed the Mower Shop and sent pictures of the box and label, explaining what I believed happened. That same day, they shipped out replacement parts and said that they would file the claim with UPS Surepost. I was so happy to hear that, and I could not ask for better service from a store. Thank you so much Mower Shop - you have a customer for life!

Da
Review №44

Found exactly the Honda mower parts I needed that were hard to find elsewhere and had quick shipment. Highly recommend.

Du
Review №45

Very competitive pricing. Amazing neck breaking fast shipping (confirmed shipped). Will use again for sure.

An
Review №46

Fixed my 2001 push mower just as I wanted without trying to charge me for extra stuff to boost my bill. Even bought a new Echo trimmer/edger at a good price. Definitely will be returning there for all my repair needs.

Pe
Review №47

Item arrived faster than anticipated and in perfect condition. Thank you!

Ci
Review №48

They had what we needed and for a good price. Fast delivery too! Highly recommend!

cr
Review №49

Ordered a deck belt for my Hustler Raptor 54. Perfect fit and it shipped quickly. Def recommend The Mower Shop!

Br
Review №50

Right parts, delivered fast. Excellent!

To
Review №51

Items came quickly. Have all the stuff to tune up mower and keep it running like new.

Ti
Review №52

I will never order from them again. I ordered my product before 12 pm on this past Tuesday 06/26/2021 and According to their website you can choose 2nd day air for 2 day shipping. I spoke with ups customer service and they said the seller did not ship the product until the next day which is 06/30/2021. So, its not 2 day shipping its 3 day shipping. This company waited until the next day to ship my product. I just gave them an extra 35.00 for nothing. I could have gotten the same results with free shipping. NEVER AGAIN. I really needed the product Thursday. I will not recommend this companys 2nd day air. They will make sure you wont get it in 2 days.

Ja
Review №53

Use to work for this company. They do good quality work with customer satisfaction.

Er
Review №54

Fantastic service. The items were shipped the same day as placing the order.

Bi
Review №55

I ordered the tune up kit for my Toro SR4 Super Recycler mower. Everything was as described and of great quality. Shipment and receipt was fast!

Da
Review №56

Very fast turnaround. Ordered and shipped on Saturday. Surprisingly quick.

Ja
Review №57

Great service...good prices....very nice.

Pa
Review №58

I can say that I felt a little slighted on friendly customer service but, the repairs done were amazing and true perfection! I would recommend the mower shop as a five star deal.. I remain ultimately satisfied.

Vi
Review №59

Got my Honda OEM lawn mower drive belt within 3 days! Great service.

Ke
Review №60

No return phone call when told they would get back to me trying to verify if in stock or pay pal issue.Was told it was back ordered when I called the next day. Asked why they never called, was told they emailed instead. Checked spam junk and inbox. No email.Was told it was on back order, Inordered more expensive part on eBay. Then find out they shipped it next day, Evidently a pay pal verification issue but was told a back order issue.Great prices. Terrible on phone service

St
Review №61

Fast shipping Packed well have not put on yet

Br
Review №62

Product was as described, shipped timely, and was the best price Ive found.

Je
Review №63

Very fast shipping! Order tracking with one click. The easiest tracking process I have ever seen. I have bookmarked The Mower Shop for future power tool purchases.

Jo
Review №64

Original Honda Parts, great price, free shipping and arrived a day ahead of shipping date.

To
Review №65

Purchased a mower and chain saw earlier this year. The chain saw has been to the shop twice because it wont start without them working on it. They wont refund my money, I wont be back - you can buy the same thing at Home Depot and get the same/better customer service.

P
Review №66

The items I ordered were not in stock and not stated so online. It took 13 days to recieve my mower part. Packaging was terrible and packaged arrived torn and beaten up. Postal service had to tape torn pack and place damaged sticker all over package. I called The Mower Shop to complain. They thought I was trying to get more items for nothing. But, even though package was damaged the contents were not missing or damaged. I never recieved an apology . I therefore will NOT be a return customer.

Bo
Review №67

Excellent service with genuine Honda wheels. Fast shipping

Ri
Review №68

Fast Service. Great Product. None Better. AAA+++

V
Review №69

Will definitely use this company again. Everything was as promised, quick delivery and competitive pricing. Thanks

St
Review №70

Been over a week and half still no product .Paid extra for fast shipment .........

Ar
Review №71

After purchasing a new Toro time cutter zero turn lawn mower I tried to buy a bagger attachment and was told that they wouldnt be available until the end of June. I then began a search for a recycling kit for model 75747 ,42 deck which also was impossible to locate. Luckily I called The Mower Shop and was told that they had 2 in stock. After going online to purchase it they shipped it out the same day. Definitely is the place to call if you need anything quick, fast, and in a hurry. Many thanks to the staff for the fast and friendly service.....

Ma
Review №72

The Mower Shop had the Honda parts I needed when I needed them. Everything was in stock at a fair price and shipped the next day. Phone support helped me find the right part numbers for my online order. Im completely satisfied and would recommend The Mower Shop for Honda mower parts.

Ed
Review №73

Package arrived on time and complete. Very satisfied with the response time. I would definitely purchase from The Mower Shop again.

Gr
Review №74

Fantastic service. Delivered the right part and delivered it early.

Ke
Review №75

Great price and fast delivery. 5 stars!

Bi
Review №76

Simple order for a Honda wheel bolt and everything went simply beautiful.

Je
Review №77

I order my product late Friday night and The Mower Shop shipped the next day (Saturday). Just what I was looking for at a good price.

Pa
Review №78

Faster than a speeding bullet. I ordered a belt and it was delivered in a couple of days. Easy to order and fast is what you want when you need parts and they were both. My go to place from now on.

Ke
Review №79

I have had several orders with this company. Always good prices and fast shipping.

Do
Review №80

This is the second time I have ordered from the Mower Shop and both times the order was sent promptly and was exactly what I ordered.Good people to do business with.

Ge
Review №81

Wow....2 to 3 weeks shipping, not so much! They had the clutch cable in stocks and ready to ship within 24 hours. Highly recommend the Mower Shop! Thanks!!

Cl
Review №82

They are great people to work with ordered wrong parts called them the man fix me right up with the right parts thanks Clinton Elzy

Ma
Review №83

Everything was cool. Parts shipped fast. Tracking was sent next day. Parts fix my mower. Everything was up to my standard. I will shop with them again.

Ni
Review №84

I paid for upgraded 2 to 4 day shipping and it took 10 days to receive my order. Would not purchase from business again because they advertise false and inaccurate information.

Ma
Review №85

While this rating is only for On-line Service, I have to say that they were quick at getting my part out quick and accurate. Thanks The Mower Shop .

An
Review №86

Ordered a tune-up kit for my Hustler mower Saturday night, received it Tuesday morning using standard shipping. Pretty impressive and the parts all are top notch quality parts. They have my future business.

Du
Review №87

Wow super fast shipping and awesome to deal with!! I will be back for sure. Thanks

Ji
Review №88

Order was received in a VERY timely manor. I recently order some parts from Jacks small engine and waited almost 2 months for filters for this same mower. I will be ordering from the mower shop next time!

Je
Review №89

Great customer service and great prices. Doesn’t get any better than that.

Tr
Review №90

Fast shipping and great prices! I couldnt be happier! Ordered Sunday evening and the parts were at my door Tuesday at noon. Would definitely do business with again!!!

Da
Review №91

Good products at a good price. Also fast shipping! I will use them again

Ca
Review №92

Fast shipping! Correct OEM part. What more can you ask for! A+++++

Jo
Review №93

This was the first time I used the Mower Shop. I ordered a air filter for my old Honda mower, which is no longer carried in stores. I was surprised how fast I received my order (Free shipping was included). The price was very very reasonable. Needless to say I would use them again on any of my future needs.

Do
Review №94

Purchased a Mulch Kit for my Hustler Mower from the Mower Shop. Shipping was free and fast will definitely use them again !

To
Review №95

Fast in shipping. Just what I was looking for. Thanks again.

Ju
Review №96

Received the mower parts right on time. Exact parts we needed. Highly recommend the Mower Shop.

Da
Review №97

Super fast delivery. Item just as described. Quality item at a fair price. Thank you

Je
Review №98

This site is great!They have eve you need and they are fast and easy to deal with..It you dont buy from them it costs you both money!

Er
Review №99

Came on time and was exactly as advertised.Bracket kit for Hustler S D.

No
Review №100

Twice Ive ordered Honda wheels from Amazon and received the wrong wheels. Twice (after trying Amazon), Ive ordered Honda wheels from The Mower Shop and received the right ones. It does cost less to get the wrong wheels, but Im not sure where the savings on that is. And there is the hassle of returning the items. Ive figured out that The Mower Shop is the place to start.

Information
22 Photos
100 Comments
4.8 Rating
  • Address:12923 Ford Dr, Fishers, IN 46038, United States
  • Site:http://www.themowershop.com/
  • Phone:+1 317-849-9500
Categories
  • Lawn mower repair service
  • Lawn mower store
  • Small engine repair service
  • Tractor dealer
  • Tractor repair shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:9am–1pm
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Service options
  • In-store pick-up:Yes
  • In-store shopping:Yes
Health and safety
  • Mask required:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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