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Findlay Auto Plus
10270 US-224, Findlay, OH 45840, United States
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An
Review №1

Always a great experience dealing with the guys here. They are always looking out and being honest with opinions and recommendations for what is needed vs what can be done at a later time.

Ra
Review №2

Exceptional service! Doug was kind, efficient and flexible for our emergency repair and gave us a more than fair price. Thank you so much!

Cy
Review №3

Doug repaired our vehicle at a moments notice to help us get safely to Florida. He was a life saver! Friendly, wonderful service. Highly recommended.

Fr
Review №4

They are honest....they dont work on hybrids, but did a great job on our truck brakes years ago.

Tr
Review №5

Was looking at buying a truck and wanted to have engine diagnosed. Was tefered to this business by the local Autozone as the codes were not coming up on their reader butvthe check engine light was on still. Cody was exceptional and professional. Answered my questions which helped me with my decision. Would totally use this business if ever in Findlay again.

Ca
Review №6

Exceptional costumer service! Doug was a lifesaver! Saved this familys vacation from being seriously delayed from car troubles.

Li
Review №7

Always up-front and they never talk down to you. Very helpful with cost options, flexible pick up and drop off, and the service has been top notched for years

Em
Review №8

Got me in same day and changed my breaks and rotors. Great customer service and are very friendly.

Jo
Review №9

I initially was shopping around town, and Findlay Auto Plus was able to get me in quickest with a good price. They werent the best price in town (best price in town had a 3 day wait), but they were second best on price, and could get the car in same day.I decided to go with them, and drove my car down. I met with the manager, Doug, who had a mechanic look over the car. Initially I thought a strut needed replaced, and thats what they quoted me for, but then it turned out to be a strut mount. This drove the price up because they did not have as easy access to better priced strut mounts.I wasnt thrilled about this, but figured these things happen.They then kindly offered to drive me back to my house since I didnt have a ride, and then I wouldnt have to wait which was great.I got a call later on in the day that they had fixed the strut mounts, but ran over a nail, and it damaged the tire.I arrived the next day to pick up the car and they had fixed the tire, but added it to the bill.I asked them about the situation asking why they wouldnt cover the repair of a problem they caused, and they mentioned that it was an oversight and mistake on their part, and they apologized.They clarified that they do add any work to the bill, but then they also discount it when its something they caused (this helps them track the work they do, and their labor time so they can have it for properly documenting taxes and other tracking). They fixed the charge, and I was on my way. The car seems to be working great.Overall, I felt everyone I interacted with was very helpful, and I had an overall good impression of the place. I would definitely recommend trying them out.

Mi
Review №10

Was not happy with my experience here overall. Promised work could be done in house. Promised they were comfortable working on BMWs and could get an estimate same day or next morning. Next morning turned into next evening and I had to call before they closed to even get the estimate or Im sure they wouldnt have contacted me until the next day. Ended up telling me they couldnt do the work on the BMW in house because they didnt have the parts/equipment and it would take too long for them to do it themselves. On the one hand okay thanks? We need the repairs done quickly obviously to go to work.. But on the other hand you assured me it could be done here and I picked this place for its good reviews and the assurance the repairs could be done quickly. Not only that but now the car is being sent somewhere we dont know and had no choice in the matter or have the car towed to another place and wait another 2 days for an estimate. Was told the car would be worked on and repairs completed by the othermechanic shop the next day. 4pm and hadnt heard from anyone the next day. Yet again called and asked for information and was told oh yeah theyre supposed to pick it up at 5pm from the other place and get it back here. Okay you couldnt call and let us know the car would be ready so we could come and get it? We go to pick up the car and since the work was done by another place they couldnt give us any information on where the total $ came from (what was labor, what was parts etc). Okay? To me thats sketchy but what can we do? They did promise to uphold their two year warranty on the work even though it wasnt done by them. So I guess thats something. Driving home my husband realized one of his headlights is out. Would have been nice if they would have at least told us the bulb went out while the car was with them...

ne
Review №11

Very nice staff...got my car fixed in 40 mins.

Mo
Review №12

Waste of time and money, go somewhere effective and worthwhile.

Da
Review №13

Great guys there! Very professional and extremely helpful! I always go there for my oil changes!

Gr
Review №14

Always fair and great service!!

Ja
Review №15

Friendly and great service! My son goes to school there and I had no idea who to call. I found them. They were terrific !

De
Review №16

Highly satisfied with findlay auto Plus.

Ch
Review №17

Our alternator started making a sickening high-pitched whine on our way home to Texas. A local AutoZone recommended Findlay Auto Repair. They had us back on the road again in less than an hour, and for very fair price. Thanks! Y’all rock!

St
Review №18

They make you feel like a seriously valued customer when you come here! I have never had a bad experience here and will always continue to bring my vehicles here to get things done! From simple oil changes to aftermarket electrical work and engine replacements, they are awesome.

Na
Review №19

I have used Findlay Fleet Plus several times since June of 2014. They have provided me honest opinions with fair prices for needed services with no problems/rework to date. I will definitely use them again!

Ch
Review №20

Great staff. Detailed work.One of those places that looks out for customer.

Er
Review №21

This is really first class service. The staff here will let you know when you legitimately need service and when you can wait.I am sure tires are an easy sell for shops, but they have twice told me that the tread wear does not warrant new tires. I trust what they do and the honest feedback they give in regards to our vehicles. I use them for my personal vehicles as well as our business vehicle.

Ma
Review №22

Gave them 5 stars because I couldnt give them 6! These guys are truly looking out for the customer. No up-sale just straight shooting.

Ba
Review №23

They (Doug) treat you like family !!!!!! Findlay Auto Plus have the utmost RESPECT from me !!!!!! And yes i will tell all my family& friends how GOOD your service is. Thank you Doug

Je
Review №24

My Jeep broke down 400 miles into a 700 mile trip. Luckily it broke about 2 miles from this place. The guys there did everything possible to get me back on the road. Great customer service and extremely low prices.

Le
Review №25

I have taken my car in for repairs a couple of times and the service is always quick and done the right way. They have even gone above and beyond in terms of picking me up and dropping me off while my car was being worked on.Thanks so much to Nick Mahler and the team at Findlay Fleet Plus.

An
Review №26

I thought they were superior. Got me in when needed

Ja
Review №27

They got my car in and out quick as can be, and the price was unbeatable! Highly recommend.

Te
Review №28

Our business owns two Smart cars. These guys do a great job servicing them.

La
Review №29

Incredible service by courteous, knowledgable mechanics at extremely reasonable price .

Ba
Review №30

Good service and reasonable priced.

JE
Review №31

The employees there are wonderful but the ownership will not stand behind their work when they make a mistake. I will never go there or recommend anyone to go there

Ji
Review №32

Does good work and fairly priced

Ka
Review №33

Always excellent service

Ja
Review №34

Stop by and see Rachel to schedule your automotive maintenance or repair.

Je
Review №35

Great staff

De
Review №36

Major problems, great prices

Information
1 Photos
36 Comments
4.7 Rating
  • Address:10270 US-224, Findlay, OH 45840, United States
  • Site:http://www.findlayautoplus.com/
  • Phone:+1 419-420-8000
Categories
  • Auto repair shop
  • Auto auction
Working hours
  • Monday:7am–6pm
  • Tuesday:7am–6pm
  • Wednesday:7am–6pm
  • Thursday:7am–6pm
  • Friday:7am–6pm
  • Saturday:8am–12pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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