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Fenton Express Towing
945 Grant St, Fenton, MI 48430, United States
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Lu
Review №1

We got stranded over 100 miles from home, on a Saturday night. Craig went above and beyond to make sure we were safe and didnt upcharge anything despite numerous issues that came up. Highly recommended. Thank you so much!

Br
Review №2

Evan from Fenton express towing was so great! Asked for proper identification and we were set!! Thank you Evan so much for your help!:)

Sh
Review №3

I was recently stuck in a public parking lot in need of towing. Fenton Express was there within 10 minutes and handled getting my car loaded quickly and professionally. Eric was so knowledgeable and friendly. He handled everything effortlessly which put my mind at ease!Thank you Fenton Express!I would highly recommend this business!

Da
Review №4

They were fast and easy to work with. Getting my car towed was much easier with Fenton express. Thanks guys!

Ro
Review №5

I was on the highway and had a flat. I’m a senior lady and couldn’t change it myself. They arrived in about 20 minutes and although the tire was stubborn, the tech tried a few things and finally got it off and changed it. Very professional, friendly and courteous. I have no problem giving them five stars. I travel that same stretch of Highway weekly and if anything else happens I’ll be calling on them again!!

MA
Review №6

The man who can and picked me and my truck up was excellent. He did an amazing job and was very kind and friendly

Lu
Review №7

Matt was great, really helped us out! Friendly, professional, and took great care of us.

Ph
Review №8

Excellent Service! Fast, Friendly and Professional! My battery was dead and they came right away with a new battery and installed it quickly. Would definitely call them again if needed. Highly Recommend!

Sa
Review №9

Always helpful! Some of the quickest help you can get!

Da
Review №10

Fast service. Put my spare on, and i was good to go. Excellent.

ja
Review №11

I highly recommend Rob. He was very knowledgeable, friendly and professional. I would definitely recommend him.

Ch
Review №12

Picked my car up quick and got it to my mechanic. Prompt and friendly service. Exactly what you need when your car lets you down on the freeway.

Ja
Review №13

Late last night the ball joint came apart leaving my truck stuck in the road with the tire folded under the cab. The driver Chris took his time loading the truck on and off the truck as to not damage it more than it already was. He definitely went above and beyond, backing the truck into my mechanics shop right on the hoist. I cant thank him enough for that because, it saved me so much time and money! 10 out of 10 world recommend and will use Fenton Express again!

Jo
Review №14

Great experience thanks to Allyson. She was very professional and friendly. Thanks a lot!

Do
Review №15

Very professional and speedy towing service serving the Fenton, Michigan area. Highly recommend this company

Jo
Review №16

Very professional on time took very good care of my three cars

Pa
Review №17

Ive used this company several times now they have been very helpful and very professional. I would highly recommend them for your towing and road side service needs.

Do
Review №18

Fair and easy to work with.

Pa
Review №19

Allyson was awesome!! She picked up a bronco and unloaded it, then helped pick up my Land Rover, no complaining and was super helpful. I would recommend her for any towing needs you have. She rocks!!!!!!

Ge
Review №20

Driver was there super fast and had my car unlocked in just a few minutes! Awesome company!

Su
Review №21

Arrival faster than ETA. Breandan was professional and knowledgeable. Great service!

Al
Review №22

Good people. Very helpful, friendly and fast service. Alyson (sp?) delivered my car and was all smiles and friendly. We joked a bit and she taught me something about my car that I was not aware of. I recommend them highly.

an
Review №23

The owner was my tow truck driver... had to wait awhile for a police report, which wasnt his fault... but its okay because after we got on the road with my car we stopped at tim Hortons so he could get coffee and I got donuts! Not too bad of a ride for having my car die.

Sa
Review №24

Joey Russo is the best. He was right on time, very professional, let my autistic daughter, who is 15, help a bit and made her feel very special. It has been the worst week and he turned something that is usually a hassle into a memorable event. I will always call Fenton Express and Joey is my #1 pick. Thanks again.

As
Review №25

I don’t write these often. They were real fast. We were told in an hour, and they were there in 5 minutes. And then they got into the car quickly with no damage. Totally amazing guy and real nice.

M
Review №26

They are quickly respond and nice service

Br
Review №27

They changed the price on me 4 times went from $270 to $280, then to $240, then they called back and said $300 wont be having money to eat nor pay my phone bill the rest of the week. I have multiple heart problems and a few other health issues. Cant even afford to take the bus now to my sleep study for my sleep apnea, or be able to make it to have these procedures done on my heart!

Ti
Review №28

Have only ever used these guys for tow services. Theyre always helpful and very reasonable. They know how to treat my lifted jeep without harming expensive parts.

Ro
Review №29

The guys at Fenton Towing are amazing! They are patient, understanding, and get to the real problem no matter what it is!Thank you for all the years of hard work and dedication to your job guys, you rock!!!!

St
Review №30

On the ball, extra care for service connected disabled veterans

Ch
Review №31

They was fast and did a great job .....and i saved thd number cause they did amazing.....thanks guys

La
Review №32

Fast service with super knowledgeable and friendly drivers. Thank you

Ja
Review №33

Simply amazing!!!! I have to be honest and say that this is the most prompt, professional, and courtous tow service I have ever used. They were patient even after I changed locations twice and made a very hectic situation more tolerable. I HIGHLY Recommend Fenton Express. A driver named Eric really made this experience better. Best customer service Ive received from a tow. The whole business from top to bottom is A1 and best prices!!!!

Sh
Review №34

Awesome service!! Thank you so much!

Da
Review №35

Fast and friendly very well priced

Br
Review №36

Very professional. Helpful.

bj
Review №37

While traveling out of state and a 5 hour car ride ahead of me still, I ran into some car troubles. Fenton towing was out to my car in under an hour. Driver whose name I think was Jeff, was fast and courteous. Due to an issue with phone lines being down we couldnt call any repair shop in the area. Jeff stuck around the first stop to make sure they could take us and ended up having to drive us to a second place and ensure we could get someone to take care of the car that day. Service and driver was great.

Ma
Review №38

Fenton Express Towing Gabe me the absolute fastest, hassle free AAA service I have ever had! The driver was prompt, within 10 minutes, very very kind and attentive! I’ll definitely be calling them again!

Ma
Review №39

This place is totally awesome. Very professional and the lowest rates around bar none.

Ca
Review №40

The driver named Kris was so timely and super nice. He made a bad day turn into a decent experience.

De
Review №41

The young men who drove us from the gas station in fenton. Home to Ypsilanti was very nice and pleasant. He was a good driver and very professional.

Ry
Review №42

Couldnt ask for a better person to get me out of where I was at

El
Review №43

They were available immediately, and man taking the calls as well as the driver, (Jeff) were very helpful and kind. Thanks guys!

Da
Review №44

Awesome driver...laughter and smiles the entire time

Cy
Review №45

Locked our keys in the car, Erik came and saved the day. He was so fast and efficient! Thanks again! You guys are the best!!! If you ever need anything, give them a call!

M
Review №46

Shout out to Chris! Thanks for the help.

Jo
Review №47

Chris from Fenton Express Towing arrived in 10 minutes and jumped our car successfully (after we had already tried and failed). He even figured out that the problem was with our starter (grounding issue) and not the battery. He went above and beyond and was really organized and smart! We would definitely use Fenton Express Towing again - because of Chris.Thanks again!

Jo
Review №48

My car died on the side of I75. Brian came to tow me, and did an amazing job. He went over and beyond what I expected. He even checked my battery for me when I mentioned I thought that was the problem. Super nice, very knowledgeable, and very good at his job.

Je
Review №49

Great experience with getting our semi truck out. Excellent service, if we get suck again in that area, they will be the first number we call.Thanks.

Sy
Review №50

Tonight one of my friends tire was flat and I have roadside assistance on my phone, made a phone call and was connected with someone in no time. After speaking to Ryan (the man who helped us) he was there within 15-20 minutes and took no more than 5 minutes to help us change the tire to the spare. He was extremely friendly and helpful!!! Would recommend using this company if in the area and in need. Thanks Ryan!!

Di
Review №51

Ray is awesome guy

Pa
Review №52

They had my truck from the accident they took care of it he helped us to get stuff out of it after the accident they were very very knowledgeable about the accident.

Je
Review №53

We always have an excellent experience with Fenton Express Towing- Howell. Joe, has been out twice in the last year for towing. There is a lot to say about Joe, he is professional, polite and goes above and beyond his job duties. Thank you for having people like Joe! :)

Ni
Review №54

Today was a rough day that got a whole lot better thanks to Eric at Fenton Express Towing. My battery died, I had a hysterical 7 week old baby and 2 older children that I had to pick up from school. They arrived within 20 mins and quickly fixed the problem! I made it to the school in time and the service I received was unbelievable! I am forever grateful!!! Thank you!!!

Ne
Review №55

Your technician Branden was on time to help me with my Toyota Highlander and totally BEAT my expectations of 1st. his professionalism and 2nd. his concern pertaining to delivery of the Highlander to the repair facility. Thanks Much!

Sh
Review №56

Very prompt. Got there quick and very efficient.

Ri
Review №57

They came out to unlock my Jeep, tried for 10 minutes and couldn’t do it. Many years ago I worked at a towing company. We had books with our lockout kits with detailed explanations on how to unlock most vehicles on the road. The driver didn’t have a complete lockout kit or knowledge on how to use it. The only thing he managed to do was scratch up my door trim with what was apparently the wrong tool for the job.

Ch
Review №58

My car broke down. I called them and not even 15 mins later they were there. Guy was beyond nice. Answered all my many questions with a smile. Highly recommend this place for your towing need. Fare price and great customer service.

M.
Review №59

Fast service!

Lu
Review №60

Fenton Express Towing and Eric are Awesome!! Quoted me one price then charged less when they came! Responded quickly, Eric was very nice and polite, changed my tire, fixed the rim and I was on my way. I will definitely call them again if needed. Thank you!

St
Review №61

My car broke down on the freeway and I was 50 miles from home. I was out in the Fenton area and needed a tow back to Lansing late on a Friday night. I called another local place called Woodys at the recommendation of a local restaurant owner that I was visiting. That was a BIG MISTAKE! The guy at Woodys told me it would be $500 to get me home! HA HA HA!I immediately hung up and called Fenton Express Towing and was quoted a price that was HALF what Woodys said. They showed up when they said they would and got me home. The driver was a real chill guy and it was a great overall experience.Moral of the story, if youre in need of a tow in the Fenton area, call Fenton Express first, dont even bother with Woodys unless you want to be taken advantage of.

Ch
Review №62

Was in a tight spot about to ruin a pretty mailbox the got my van out with no damage quick and reasonable

Ke
Review №63

Quick response. Took less than 15 minutes for them to show up. Joe and zack were very helpful with my tire blow out on my trailer. Definitely recommend

Jo
Review №64

Great experience with Fenton Express. My tow truck driver Tyler went over and above expectations and really made an bad situation ( obviously when youre getting a tow its not for a good cause ) into a painless experience. Highly recommend thanks Tyler!

Sa
Review №65

Wonderful company! Helped out with a spare! Will definitely recommend

Ni
Review №66

They were able to have someone come help me in less than 10 minutes!

Te
Review №67

Tow truck driver was great. Got me in my car in less then 20 seconds .

Th
Review №68

Truly an express business! I’m an out of towner who locked her keys in her car. Chris called me to say he was on his way while I was still on hold with AAA. He was there within 5 minutes, had my car unlocked in 30 seconds flat, and I was back on the road in no time. Thank you, Chris and Fenton Express Towing for fast and friendly service!

Ja
Review №69

Didn’t catch the drivers name but picked up my Chevy (TYPICAL) off 96 at 9AM. Fast and easy. Customer service is key and this dude was cool. Thank you

ha
Review №70

Swift service and good towing prices.

Ry
Review №71

Bob and Eric were great and helpful guys after I went in the ditch. Nice friendly and easy going.

Jo
Review №72

I was a little worried when brian showed up to pick my truck up reason being is i own a lifted f350 8ft bed and his flat bed looked a little to short.. long story short brian was able to get my truck on the rig and to make me feel better he added extra chains and straps.. brain also called me when he made it to the drop off point.. thank you for taking great care of my truck brain....

Ai
Review №73

I had a great experience with Fenton Express today with a flat tire and a tired 5 year old. The driver arrived ahead of time expected and got right to work which included answering said 5 year olds questions about all steps involved in changing tire. The driver talked to him and let him watch the while explainging to him what he was doing. He even let him help load the flat tire in the back of the truck and shook his hand after and said good job buddy. I will be contacting the company to get the name of driver and share this review .... Great customer service!

K.
Review №74

Driver got to me quickly and was very kind.

Ri
Review №75

Had a terrible time with AAA trying to get my car picked up by a towing service. AAA had me stranded for over 6 hrs because there was no towing service available near I-75 and Miller Rd. So, after 6 hrs they AAA called Fenton Express Towing. Russell the driver made it to me at 5:45am . It only took him 25 mins to get to me and picked my car up and delivered it to my home. Super Great response and Service from Russell the driver. Would definitely recommend him for any towing needs. Fantastic ! And Thanks again Russell for getting out of bed to help me !!

Ma
Review №76

So fast, nice and helpful. Got me on my way asap

Ti
Review №77

They can in a reasonable time and drove me to my destination as requested

Ro
Review №78

Fenton Express has towed my car on multiple occasions. Always arrive fast and are very professional.

Tr
Review №79

Thank you Fenton Express for fast, courteous service, Eric displayed exceptional Customer Service!

Kr
Review №80

Do NOT use Fenton Express towing.AAA called them to come unlock my car. Fenton towing got here 2.5 hours later. The tow truck driver pulled in my driveway called me and told me he was here, I ran outside because I had been waiting, and he told me he needed to see my son because it was his AAA card. My son came outside he wanted my sons drivers license, my son lost his drivers license last week. He would not open the car because we didn’t have a drivers license. My son had his visa card with his name on it, his debit card and a Costco card with his picture. This rude driver said they needed a drivers license or state ID. When I call AAA back, AAA said no they just need a picture ID. So the Costco card was good enough for AAA. The driver just left, didn’t open my car. The young driver would not wait for me to call AAA. I was on the phone with AAA when the driver just pulled out of my driveway. AAA Called Fenton Express Towing to come back and he wouldn’t.Also, I told my son to shut the door so the dogs don’t come outside. The tow truck driver said if my dog came outside he would punch him in the face.DO NOT USE FENTON EXPRESS TOWING.

Ch
Review №81

Small popup camper without a spare had a flat on Route 23 south (70 mph with a narrow shoulder) - about 4 miles south of Fenton, Mi. Called Fenton Express Towing who claimed they had a driver available but dont typically change flat tires. After I pressed them, they then stated that they would charge me $75 to send someone with a floor jack and an impact wrench (things most tow drivers have on board) 4 miles to change the tire. I informed them that I needed the driver to pick up the new rim and tire from Discount Tire minutes from their location. He said he could but would charge me $10 to do so. The driver was nice, helpful and had us back on the road in 10 minutes. Unfortunately the rest of the company left me feeling victimized.

Ed
Review №82

Very promet and good at what they do would highly Recommend.

Au
Review №83

This was the 2nd time AAA had fenton Express pick 1 of our cars up. Great service, fast and friendly. We even had the same guy pick up this morning. Highly recommend.

De
Review №84

Had the tools we needed, so we did not have 2 flatbed it.Put a donut on so I still had my car.🚗❤❤❤❗

Ca
Review №85

Had 2 flat tires and my car needed to be put on a flatbed truck. My car sits low to the ground and I was super nervous, because I have heard horror stories about people getting their front ends ripped off trying to get the car off the flatbed. The guy that helped me knew what he was doing and got my car down without a scrape. Super friendly and I ended up being charged less than I was quoted. Great experience all around. I would definitely call them again and recommend them to others. Thanks again for your help!

Di
Review №86

Our wheel was barely hanging on our truck. Thank you Joey for taking your time and caring about getting our truck on and off the tow truck safely!

An
Review №87

Great Service. Fast and friendly workers.

Pa
Review №88

Fentons most trusted towing service!

Be
Review №89

Unfortunately Ive had 2 cars towed in two months and John has been fantastic. Quick towing, fair priced and very friendly.

Ki
Review №90

Thanks everyone for helping us with our daughters car. You where fair and thoughtful.Kirk.

Da
Review №91

Quick response

Am
Review №92

Wish I could give more than 5 stars! Absolutly awesome place! Myself and my 4 year old were traveling to family out of town on Easter Sunday and a piece of our car came unattached causing us to not be able to drive down the road. We sat for close to 2.5 hours waiting for service through a company and not a single place in the st johns/lansing area would respond or take the call even with it being priority due to a small child and Chris at this company received the call and was on his way before AAA even conformed it because all he could think about was a small child and mama being stranded for so long on a really busy spot of the freeway! THANK YOU SOOOO MUCH CHRIS AND THE CREW OF FENTON EXPRESS TOWING, you truly are there for your customers and go above and beyond. I cant even believe how far you traveled to help us when no other company clearly cared.

Se
Review №93

Great owner and employees!

Ca
Review №94

Great service prompt professional

To
Review №95

The service was amazing, everyone was helpful in making sure I got my car moved to the proper repair shop and the price wasn’t too bad

We
Review №96

Good people to work with! Always prompt and very friendly!

A
Review №97

Got my jeep back and something wrong with my tire! Just flew off while driving with my kids in the car! Wasnt nothing wrong with anything until I got my car back!

Ma
Review №98

It took the driver an hour and a half to come get me for a flat tire and then he charged my insurance and left me there! I had to call another company.

Sa
Review №99

Great great guys and they dont charge much i really appreciated what they did for me.

Jo
Review №100

Top tier service.

Information
17 Photos
100 Comments
4.5 Rating
  • Address:945 Grant St, Fenton, MI 48430, United States
  • Site:http://www.fentonexpresstowing.com/
  • Phone:+1 810-750-9696
Categories
  • Towing service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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