Call the night prior to arrange the pick up of an extension ladder. Drive there early in the morning 6:45 AM arrival no one‘s working, no one can help me, and no ladders in sight.

Employees were extremely friendly and helpful

Only two experiences with this Home Depot; both negative. The first - I bought CO detectors for our home - when I got home, I realized one of the packages had been opened and resealed. I plugged it in - yup, the CO detector returned a code for a defective sensor. So I had to return to exchange. Clearly, someone had already returned the CO detector for being defective, and some uncaring/careless employee had sealed the packaging back up with tape, and rehung it on the display.2 - This spring I wanted to rent a brush mower to mow our field. I called Home Depot - yup, they have brush mowers - however, they dont reserve equipment rentals. Its first come first serve. I couldnt even fully PAY for a rental over the phone with my credit card either. Yeah, I really want to hook up my landscaping trailer on a Saturday, drive 6 miles to the store, and potentially find out theres no mower to rent. I called Tool Time rental in Highland and they were happy to reserve a mower for me, which I picked up the next day. Terrible way to do business!

Quick and courteous service!

Excellent service! We were looking for a table saw and the one we wanted was out of stock. One of the associates were helping us and he took $40 off the table saw the was slightly more expensive then the one we were looking for! Super helpful and nice staff. Also, the tool rental is extremely helpful! We have rented trucks, sod cutters, floor nailers, etc and all of them have been top notch. Even when one of the nailers was having issues we came back, they gave us a two hour extension for missed time and then gave us a better one.

No issues.

Couple hour truck rental, staff helped tremendously. Thank you!