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Childrens Home Society of North Carolina
351 Wagoner Dr, Fayetteville, NC 28303, United States
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Ki
Review №1

They stole and sold my kids but your about family

Ka
Review №2

We were hopeful foster parents until we told them that we were thinking of doing domestic adoption as well as foster care. Once we sent our case worker that email we got completely ghosted. Caitlin would not answer our calls, she wouldn’t return our calls or the multiple emails we sent. It took me calling multiple times to reach Doris before we got any answers as to why there was no correspondence and I quote “you have to focus on the foster children” was her reasoning behind why they couldn’t work with us if we were going to do domestic adoption as well. How is this any different if we had biological children in our home or I was pregnant? This was so heart wrenching because my husband and I felt like we had to choose between two things that we felt God had called us to do. We’ve prayed fervently on what to do but what made us decided to walk away was how we were treated. I’ve called and called to try and reach Doris or Caitlin to get a copy off all of our information and the home study report as it contains personal information that we have a right to have and we are still being ghosted. I will not stop trying to find someone at this organization that will give us our information even if that means contacting the BBB. I had such high hopes for this organization as we had horrible experiences with Cumberland county DSS, the way we’ve been treated is completely uncalled for. This is why families don’t want to foster, if it’s not the broken system, it’s the people who are suppose to be there to help you that disappoint and don’t do their job. Please try Falcons children’s home or Kids Peace if you’re local to the Fayetteville NC area.UPDATED IN RESPONSE,I’d love to talk with someone directly but you have to actually answer the phone or return my messages. I’m guessing I am speaking with Doris which is who I spoke with when we were wondering why our calls and emails had gone unanswered and unreturned. That being said how can you have time to respond to my google review but not my voicemails because it’s “the holidays”? Furthermore, that is NOT what you said to me and you know that. You yourself didn’t even know if you were making sense (your words not mine) You said NOTHING about working with other agencies for “efficiency purposes” and lastly, not all agencies work that way, Falcons Childrens home for one (we’ve been in touch with the director). My family and I deserved better than this. Your unprofessionalism and lack of communication has been etched in our hearts and we will NEVER come back to this agency and we WILL tell ANY other families that are thinking of pursuing foster care to seek another agency. You don’t treat people this way, shame on you! And I expect a specialist to call THIS week as stated in your response to ensure that our paperwork and personal information, TO INCLUDE the homes study are given to us otherwise I will contact the BBB.

Ma
Review №3

Our specialist is great and easy to work with!

Bo
Review №4

In process of Child Care LicenseCome here for CPR &First Aid training and more

Ka
Review №5

Wonderful organization

Ro
Review №6

Does not help with post adoption.

Information
4 Photos
6 Comments
4.1 Rating
  • Address:351 Wagoner Dr, Fayetteville, NC 28303, United States
  • Site:http://www.chsnc.org/
  • Phone:+1 800-632-1400
Categories
  • Foster care service
  • Adoption agency
Working hours
  • Monday:8:30am–5pm
  • Tuesday:8:30am–5pm
  • Wednesday:8:30am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8:30am–5pm
  • Sunday:8:30am–5pm
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