As a rule I don’t trust dealerships. This place is a prime example of why. Gripe 1: The “sales person” wasn’t interested in actually trying to make a deal. But I use that term loosely, because apparently this person wasn’t even authorized to actually negotiate the sale, only run back-and-forth to some invisible “manager“ who is the REAL salesperson. I didn’t come to play a game of telephone. I want to talk to the person in charge of selling me the dang vehicle. Gripe 2: after it became apparent they didn’t want to try to make a sale, against our better judgment we decided to let their service department check out our transmission and make any necessary repairs. We were told it would be a few days and they would let us know. A week later we called because we haven’t heard anything about it and get yelled at for bothering them. The person who answered the phone said it would probably be 90 days before they even looked at it. We started developing a plan to go pick up our vehicle and take it somewhere else. Two business days later they let us know that the transmission needed to be flushed and needed some gaskets. We were notified when the repairs were made and everything is checked out. Nearly $1000 later we pick up the vehicle only for the same problem they supposedly fixed to arise 30 miles down the road. The wasted money as a lesson learned. Take your vehicle to real professionals.Edited to add: just to verify I do have the correct dealership, I uploaded a photo of our receipt. But since the responder doesn’t remember, maybe he can ask Mike or Ashley. Mike was friendly enough, just pretty apathetic when it came to trying to make a sale. We were looking at being about $5000 upside down to add to a $42,000 vehicle which somehow in his math added up to $52,000. when I questioned that amount, he didn’t want to talk about it anymore. Nobody else talked to us but Mike. Ashley seemed OK. I didn’t interact with her much.

HUGE disappointment! Car advertised online for $6148. I called to verify the car was still available and was told it was, but the posted mileage was incorrect. On the phone they also described the vehicle and told me the car history. No mention was made of the price. Drove an hour there, spent at least an hour looking it over and test driving. Went into the office and they tell us the actual price is well over $10,000! Said it was listed incorrectly on the internet and the listed price was what they paid for it, plus they spent $2000 on fixing it up, and then they have their markup. And no, they would not honor their posted price. Didn’t even send a manager to apologize. All we got was an apology from the salesman and a bottle of water for our hour return trip home, a wasted afternoon, and 114 miles worth of gas. Yeah, mistakes happen, but any reputable business should honor their word and eat their mistake rather than treat their customers as disposable chumps. Beware and good luck if you go to Auto Plaza - don’t trust them to do the right thing, because their bottom line is apparently worth more to them than their word and their reputation.

They made it so easy!! I bought the car I love. and I will buy again from them when its time for a new one...

Very open & honest. No pressure or games. Delivered on what was promised. Good vehicles at good prices.

There are plenty of other dealers, so I would recommend you shop around some for repairs, at least. They had my Jeep for nearly three weeks because a part didnt arrive, and nobody bothered to follow up or even let me know. Then when I called with a question they never did call me back. Service is not their strength.

I GIVE JESSICA 5 STARS!! I bought a 2021 Jeep Cherokee. When I first walked in no one greeted me, no one asked me if I needed help. Then Jessica came in from outside and immediately greeted me and asked if I had someone to help. Long story short, I bought my car from Jessica who went above and beyond for me. She keep me informed at all times and worked hard to fulfill my requests. Being a woman myself, I never feel comfortable doing car things. It seems to be a male oriented environment. I highly recommend her. She never made me feel stupid for any of the questions I asked.

Bought two vehicles here and service was great. Willing to work with you to get a good deal and get you in the vehicle you are wanting. Service center is great also.

Walt at Auto Plaza was very courteous, informative and helpful. He showed us the vehicles that we asked about and was very informative about programs and offers available.With his help we found the vehicle we wanted and made the purchase.We highly recommend this company.

Walt was super awesome to work with, told him what I wanted and he let me know what we needed to do to achieve it and now Im driving my new 2020 Jeep Rubicon!!!

Fastest paperwork EVER! These folks know their jobs. Awesome service, friendly as can be. Will recommend and will buy from Auto Plaza again.

Mark Easter is a fantastic individual. He was more than willing to find exactly what we were looking for. His communication during the entire process was outstanding. Thoroughly enjoyed working with him! Would highly recommend anyone looking for a vehicle make sure you work with the old guy.

I worked with John and he was very kind and helpful throughout the entire process. I told him what I wanted and he got me into a car that I absolutely love! All the staffing I met were nice and it was all a great experience!

If you’re looking for a good car at a fair price, check out Auto Plaza Group in Park Hills, and ask for Stephen Huitt. He assisted me with buying a car there today and couldn’t have been further from the stereotype of a car salesmen -was knowledgeable, professional, appeared to be honest and didn’t pressure me into getting anything that I didn’t need. I don’t think that I’ll require another car anytime soon; but when I do, I’ll definitely go back to Auto Plaza Chrysler.

If I could give a 0 or less I would. Wouldnt give me a price on a truck without a test drive. What kind of B. S. Is that. Not to mention a flyer I received with a pull tab game said we we $10,000. I didnt figure it was legitimate was told it was for a lottery ticket and didnt even offer one. What a scam. STAY AWAY FIND A REAL DEALER. IF THIS IS HOW YOU CONDUCT YOUR BUSINESS YOU JUST LOST A NEW DIESEL PICKUP CUSTOMER

Just bought my wife a pre owned SUV, could not be happier with the service and the deal I got. Easy to deal with, quick and easy financing!

Would give a zero if I could. They wouldnt tell me what the Jeep costs and then brung in a flyer where I won he wouldnt even acknowledge it just kept pushing to sell a jeep he wouldnt even give me a price on please do yourself a favor and dont shop here worst auto store Ive been in my life

Bought my jeep here great sales people and they will work hard to get you I a new car

If youre in the market for a new vehicle Mark Easter is the guy you need to see! He was a pleasure to deal with. Very knowledgeable, knew all the answers to all of our questions and was very patient with us. Was not pushy at all. Showed us a variety of Vans to choose from. Thank you Mark!!!

Walt was very professional and polite. Great salesman!

Mark Easter is an absolute pleasure to work with. He listened to what I wanted, then found it on the lot. In and out in no time flat with the deal I wanted. Gave me a great price on my trade, too! Thanks to Mark and the entire Auto Plaza crew!

Excellent place to buy a Vehicle. See Walt. He helped me get my new ride and went the extra mile to get me going.

Bait and switch.. win a prize and go up tjeretry and pressure you into buying a car.. on top of that highhh prices..

Such a wonderful experience! Chad was so helpful and found me exactly what I wanted at exactly the right price! Very trustworthy, and stress free. Will definitely be buying all my cars here from now on!

Great place to get a new car or truck! Chad Browers is a great knowledgeable salesman that goes the extra mile to help!

Chad Browers was AMAZING! He we way above and beyond to make sure our daughter got safe and dependable car for her and her little girl, as well as making sure she stayed within her payment budget! He is THE FIRST salesman that has shown compassion, friendliness, honesty, and fairness. My husband and I are retired, and have bought MANY cars. Chad is by far the BEST we have dealt with. Thank you Chad

100% the easiest vehicle buying experience Ive ever had. Will definitely be back.

Wonderful experience!! Go see the old guy Dave Easter

I picked up my Jeep after a service and forgot to get the spare key. Then I forgot, searched everywhere and couldn’t find it. Thankfully the dealer called and I picked it up saving me $150.

Customer Service is always first priority at Auto Plaza Group!! I absolutely LOVE how you support our local community!! You were an above and beyond blessing for Presbyterian Childrens Home & Services Angel Tree last Christmas! You are helping us positively change lives! THANK YOU FOR ALL YOU DO!!! :)

Told them what I wanted, what I didnt want. Showed me exactly what I wanted. Bought a jeep from them. I was very happy with everyone there. Would recommend them to everyone.

Tiffany was awesome helping us find a great Car.

Love the “Old Guy”, Mark Easter! He makes car buying fun!

Not happy with my flyer redemption.A come on totally unrelated to the flyer pull tab redemption.The clerk was polite .

This is a great place to purchase a vehicle. They are not pushy and in a rush to make the sale. They understand that this a big purchase and want the buyer to leave their establishment happy instead of buyer’s remorse.Chris and Ashley were a great team. If one didn’t have the answer, the other did. They worked seem less together and were focused on the customer satisfaction.I highly recommend using this dealership if you are in the market for a new vehicle. I drove all the way from Edwardsville, IL because I knew they would do right by me.

I took my 09 challenger here for a basic oil change and drove it to IL and back when i got back i noticed it smoked at startup so the first thing i checked was the oil and it was a quart low. I wont be going back needless to say for anything cant even get a oil change right.

Mark Aka the old guy is the best sales man we have ever dealt with! We have been a long time customer and wouldn’t want anyone else helping us with our next purchase in 2021!

As always, the service department at Auto Plaza Chysler Dodge Jeep Ram Farmington was top notch. The folks at the counter were ready to answer any questions and were prompt in get our vehicle to the ones doing the service. It is a pleasure doing business with these folks.

I just bought my first car from here and I had an amazing time! Staff is extremely friendly and helpful. My family through generations have bought all there vehicles from here and I plan on buying another vehicle within the next couple of years and THIS is where I will. Thank you so much!

Mike Mills is the man. He will take care of all your auto needs!!

I took my 2016 ram in for a recall. My appointment wasnt til 2:30, but since I was there early and willing to be patient it was fixed and back home b4 11:00. Above and beyond Thank You

I had won 10,000.00 according to the flyer we received the attendant just took the pull tab and said I had to pick from the kiosk.A scam for sure.

Great service salesman made us feel welcomed and had vehicle ready for us to tryout. He didnt hover over us. Gave us the keys and said to return when we were ready. There was very little wiggle room in the price but was able to negotiate a little lower price than posted. The 30 year 300,000 mile warrantee and 30 day full coverage was more then we had been offered at other dealers

Great friendly atmosphere and very enjoyable purchase

Thankyou to Joe and the team at AutoPlazaGroup.com, for flat out being rockstars at what you do. Its my 4th time buying a car from their stores in the last few years and each time is quick, painless, and easy.They not only found me the car I was looking for, but traveled to get it, and had it detailed and windows tinted within hours. As usual, I walk in the door, sign the papers, and leave a happy customer. Its always easy. Always fast. Always pleasant.If youre buying, I cant recommend them enough...

Our sales man Chad was amazing! He made getting into my new suv so easy and stress free. I had to bring my 3 year old daughter with me and he was so nice and interactive with her! The entire staff welcomed us and made our experience so perfect! I would recommend them over and over again! Thank you Chad for all you did!

Hands down easiest and quickest car buying experience ever. Ashley was great, fair deal on trade in, happy with purchase price, with no haggling needed! (we had shopped around, definitely got the best deal) Love my new jeep!!!

I found my Corvette convertible at Auto Plaza Farmington. After an email inquiry I was put in touch with Gary Nestor. We spoke on the phone a few times and exchanged text messages and were able to come to a mutually acceptable deal. Throughout the process Gary was upfront and helpful. We made all the arrangements long-distance as I live 5 hours drive from Farmington. He had the car thoroughly checked and even installed a new battery when it was discovered that the original had failed. When my wife & I arrived Gary greeted us at the door. He had arranged to have the car in the showroom with the top down. He was as excited as I was for me to get my dream car. Gary made the entire experience very satisfying. He had even taken the car to have it filled with gas prior to our arrival since he knew we had a long drive ahead of us. I would not hesitate to recommend Gary Nestor to anyone looking for a vehicle, even if you live 5 hours away.

Car shopping can be stressful with high pressure sales staff. Walt Mills made the entire process easy and stress free. From start to finish I never felt pressured in any way which made picking Walt and Auto Plaza an easy choice. We shopped other dealers both in the city and around the state. Auto Plaza’s pricing couldn’t be beat. I’m very happy with the entire experience and will most likely be a returning customer. Thanks again!

I recently purchased a 2019 Dodge Ram 1500 Laramie from Auto Plaza Farmington. I have purchased several new vehicles over the years, but my experience at Auto Plaza Farmington ranks as one of the best. Each step of the buying process was thoroughly explained by Mark Easter. Mark and the Dealership was upfront on vehicle pricing and available rebates, and worked to ensure I received all of the rebates I was qualified to received. Auto Plaza Sales Mark Easter was professional and efficient in making my vehicle buying experience very satisfying. I would recommend visiting Auto Plaza Farmington for your next vehicle purchase.

Poor service. False infor.ation with appointments. Horrible customer service.

Great salesman along with a great environment

Everyone was great. very professional

Ashley made purchasing our first new car so easy! We’ve already decided we will work with her for any future purchases as well. 12/10 recommend!

Great people! And fantastic work! Took my truck in here for a couple issues and they found what was wrong and fixed the issue in less then an hour! And havent had an issue sense!

Charles was very helpful! We were able to find exactly what we were looking for and were not pressured at all! Great guy to work with! I was able to call Jamie in financing and got approval almost immediately. By the time we arrived in the afternoon the paperwork was all ready to sign and we in and out in 30 minutes! Definitely the place to buy a vehicle!!

We had an awsome experience with the auto plaza group.We purchased a 3500 Laramie longhorn .Gary was awesome on helping us with everything .he had fuel in the truck when we got there so we could test drive it .We looked trucks from different dealerships online and had a real hard time finding an honest dealership.We found auto plaza group and called them and they were honest about everything there were no hidden fees either.If I ever need another vehicle I would not hesitate to go to auto plaza group in fact it would be first place I would go to look for a vehicle. I would recommend them to anybody in need of a vehicle.

Chris Engelage was very friendly and answered all my questions on a jeep for my husband. Will be doing my business with Chris.

I bought a 2019 Ford Mustang GT on the 15th of Jan 2020 of this year. I want to thank the following people Chad Browsers, Mike Mills (used sales mngr) & Jimmy (finance mngr) and all the other staff members that was part of getting the Mustang ready for me to take delivery. The staff was very friendly and helpful. They made me feel like I belonged there. I also want to thank the owner Nadir & his wife for a great opportunity to buy an American Muscle Car that they had at their dealership at a great price. This is an awesome place to experience a Great buying experience with the greatest customer service at its best. I would recommend this place to anyone that is in the market for a vehicle. You wont regret it. You will love it!!

Great experience. Thanks Chad and Heather! I recommend this dealership to anyone that mentions theyre looking for a new or used car or truck.Seriously the best experience Ive had buying a vehicle and Im older than dirt so Ive bought a few in my time.Thanks again!

Pricey repairs if u dont habe warranty they charge like 175 just to look at it!

Theyre sweet talkers in the auto department. Their motive... to run up your warranty and leave you hanging.

Chris was excellent. I explained what I was looking for and the payment I was looking to stay at. He knew just what to show me. No hassles and am very happy with my experience.

I am so thankful for the wonderful lady in service and parts. I washed my key fob and couldnt get it to work,she was very kind and figured out that I put battery back in wrong after I used the blow dryer for 30 minutes . 300 is so much $ after Christmas and taxes. Thank y ou u so much sorry I didnt get your name. You made my day !

I couldnt be happier with my experience at this dealership! I found the exact vehicle I wanted at the price I was willing to pay. The deal was done quickly and painlessly and each and every person we dealt with was friendly, courteous and helpful. When its time for a new car, Im coming here first!

Chad was amazing. By far one of the best experiences I’ve had buying a car. It was quick and painless. Everyone was so welcoming and personable from finance to the sales manager. You can lose buying from Auto Plaza Group.

Amazing experience at Auto Plaza farmington! Everyone was very friendly. Cameron Frye and Mike Mills were extremely helpful in getting my family and me the best fit vehicle for our family that met all of our needs and remained in our price range! Will definitely be back in the future!

Had a terrific experience today at Auto Plaza in Farmington, MO. The wife and I visited them today not expecting to leave with a new vehicle, how we were pleasantly surprised. The staff, Cameron, Jim and John were extremely courteous and bent over backward to accommodate us. I can not say enough about them. I suggest that if your in the notion of a new car or even just to browse, visit Auto Plaza.

By Far the Best Experience of buying a Car with Great communication, Patience and negotiating then any other dealerships I have ever experienced. Walt our salesman was Awesome I highly recommend him and Auto Plaza for your next buy/lease. I will be back.

Service is excellent.

I had an awesome experience at auto plaza in Farmington . The people there are the best and friendly and will go the extra mile to serve your auto buying needs. Our sales person Walt Mills was awesome and very professional, friendly, and knowledgeable. Highly recommend buying from there!

I just purchased my 2019 ram 1500 bighorn from Walt last night. He was really great he listened to what we where looking for wasnt your pushy salesman like at other places. He went above and beyond to help us. Will definitely be buying from him and Auto plaza again when the time comes.

Chad is an AWESOME salesman!!! He is the kind of guy to bend over backwards to make sure everything is to your satisfaction! We will definitely go back to him for our next vehicle!

Chris was able to get in the Pacifica we wanted in record time for us! Very happy we went with Auto Plaza. Financing was quick and easy.

Gary and the team were amazing and helped me get into a great car. They took their time and answered any questions I had, and a few i didnt think to ask!

Very professional and courteous. Cameron or salesman did an excellent job making sure everything was right. I would highly recommend these guys at Auto Plaza.

Took my jeep wrangler in for repairs. Service staff was 5 stars.. I was kept up to date, knew exactly what was being replaced. Could not ask for a better experience. Job well done from a customer for life.

I recently purchased a Grand Cherokee from John Robinson. It was my second new vehicle purchase from Auto Plaza - with the whole process smooth and easy. I highly recommend Auto Plaza and John Robinson.

My wife and I purchased a Grand Cherokee from Chad Browers! This was by far the best experience we’ve ever had when purchasing a car! Scheduling an oil change is just as easy, with great service staff to assist with the process! Give Chad a call if you need a new or used auto!

Gary Nestor was awesome as well as Jim and the whole team! They did a great job explaining everything and gave top notch customer service! Highly recommend for your next vehicle purchase!

Chris in sales is an awesome he was very knowledgeable and very resourceful on my particular wants and interest. Jimmy in finance was also extremely helpful and knowledgeable. Thanks Auto Plaza for a excellent experience!!!!

I just want to say Chris E went above his job to help us get our truck. I have never had a sales person help us like he did. I would definitely recommend you guys to everyone and I will be back for my next car or truck. Thank you so much

Mark(the old guy) was great to work with. He listened to what we were looking for and didn’t try to sell us something we didn’t want. I love the personal touch that he gave us and he did everything he could to win our business and did. We will come back when we are lookin for another vehicle, Mark and the whole autoplaza team at Farmington was great!

The best auto buying experience Iever had. The salesman listened to what I wanted, got the payment I wanted, and didnt take but a few hours. Very pleasurable experience. Will return next time I need a new vehicle.

Steve is great!

Great Customer service, very friendly! Gary was my salesman, hes awesome! I ended up with a beautiful Jeep Wrangler Sport with low millage and at an affordable price! I couldnt be happier!

I’ve purchased two vehicles from them. A new Ram and a used Durango. Sales team, especially Chris Engelage, are great to work with. I feel their used market is a little high priced but didn’t stop me from buying a used SUV for my wife. So far, I’m a satisfied customer who would recommend Auto Plaza if anyone is looking for new or used.

If I could give them more than 5 stars I would! Not only was the staff amazingly helpful, and kind, they got our vehicle in and serviced immediately. I recommend this service center for all your vehicle needs!!!!

Amazing people to work with. They will find you the best deal and get you into that car that you really want. Highly recommended.

Good selection of vehicles. Cordial staff.

Love this place, the best customer service Ive ever had at a dealership.

Great sales team nice place good place to buy new and used

Very friendly knowledgeable and quick service. Made the car buying process very easy

I had a tremendous experience with Auto Plaza Group. The sales people were polite, personable, and very knowledgable about their products. The follow-up after the sale was also exceptional!

My husband and I recently purchased a 2018 Jeep Wrangler MOAB. It was one of the most pleasant purchases we’ve made. This is our second purchase at this dealership, and I would definitely recommend them if you’re looking for a new or used vehicle.

Thanks Chris E. for doing such an awesome job for us! You made our entire experience painless and stress free. We’ll definitely recommend you to our family and friends!

Drove 6 hours to purchase their 2017 Jeep Grand Cherokee SRT, Black, stock number 641189, VIN # 1C4RJFDJXHC641189 that they have on co-signment. I was dealing with Mike Mills for about a week. He did provide pictures/videos of what i thought was accurate information/condition of the vehicle. I arrived and their was rock chip galore, everywhere, on the doors, fender flares, bumpers, it was clear that the previous owner had a gravel driveway. Not only was I surprised by that, the brakes were warped, keep in mind this vehicle only has 18k miles. The change engine oil light was on and the key fob battery needed replacing (no big deal on the fob). Mike was pretty much useless in regards to making things right. He went inside for a brief second, to “call” the owner and see if they would reduce the price due to all the issues. Mike Mills did not come back outside, he was hiding at his desk, tail between his legs. I have no idea who this guy is but he clearly could care less when it comes to customer service. The “well you don’t have to buy it” mentally after somebody just drive 6 hours is pretty pathetic. Do not purchase any used vehicles from these guys out of state, shitty customer service, liars and they could give 2 craps about you.

Mark was great. He listened to my wants and came through for me. Im now the proud owner of a new Renegade 4x4.

It was excellent

I got a wonderful deal. Gary treated me and my husband so well that we both have new Jeeps from Auto Plaza. It was a great experience

Best car buying experience Ive had. Mike was more than helpful in helping us buy our new Durango and the business manager was super nice. I was in and out in no time with my new car.