I was happy with them until they got their automated phone system. They say pay online twice, last month paid online and they charged me double. My husband tried to call twice with the financial manager and we never got a phone call back. Then this month they charged me another payment (these are suppose to be quarterly). Tried calling, when i finally talked to the financial manager, she practically said well theres nothing i can do, you paid online so you have to deal with that company. I explained, no, the money went to you guys so why cant you give me a refund check, she said nope. So finally i got her to deal with them becuase this is their company, but never got a phone call back stating if there was something resolved. So again, im trying to get ahold of the finacial manager and she says i got ahold of them yesterday and they were suppose to get ahold of you. She never called me the day before to check up or give me a heads up or anything. So i cancelled through them and went to tumbleweed. The customer service was just not there.
Best place ever!!!