Having purchased a suite of appliance after a major home renovation in 2012 I had failed to anticipate that one day I might face a series of major appliance failures in rapid succession, but so I did: first the dryer, followed soon there after by the washer and next the dishwasher.It was a situation made manageable because I has Christians number on hand and could count of his prompt response to each crisis and a fast and accurate diagnosis and repair. Cannot recommended him more highly. Prompt, professional, fair, and a pleasure to do business with.

The team there was nice and fair. They gave me upfront information to make an informed decision on my appliance repair. I would recommend them.

Usually dont critique but, very unhappy with this service. Didnt fix my machine correctly and never returned to remedy situation. Had better service elsewhere. Will use All American in the future. Honest, quick and reasonable

I just called them because I knew their storefront in my town. My fridge door literally fell off the fridge last night. Even though they had a very tight schedule, the owner Chris still came down to check it out within the hour I called. And then he stayed to fix it. He was so pleasant and easy going. He knew exactly what to do. And his fee was more than reasonable. I havent had much to repair in our house, but I am so happy that when the time does come, I will feel very comfortable calling Affordable Appliance Repair to fix it. Highly recommend. Wish every inconvenience could work out so easily.

Christian has been repairing appliances for us for years and I never had 1 complaint! He always told us, I repair it as long as you want me to but at some point it needs replacement...he could have just come and repair to make the money but he is honest and would recommend him to everyone I know, incl. friends and family!

I want of first say that Christian did repair our refrigerator and if I was rating this company for the actual repair I wouldve given 5 stars. The valve to the built in water and ice maker was leaking water and needed to be replaced. When he came back with the valve, there was a problem with the hose. Then when he came back to replace the hose, the jug that is stored inside of the door where the water sits before its dispensed (it keeps the water cold) had a crack and was leaking. I had to call them back after a week because I never heard back about the jug. It wound up that Sears no longer made the product available so he had to insert a hose to prevent it from leaking. All in all it took 4 visits to fix and cost me a total of $460. The parts total was $114 and the remaining $346 was for labor, shipping for the parts ($12) and tax. What I didnt understand after the first visit was that every time he showed up, he was going to charge us for another service call. Considering he probably spent a total of two hours here over the four visits, I feel the fee was excessive. Had I known ahead of time that it was going to cost me $460 to repair it, I probably wouldve spent the extra money and replaced it since its 12 years old.

Chris McNeil took me on a $610 folly with my Thermador ovens. Without properly diagnosing the problem, he had me send the control boards to be rebuilt. Rebuild cost $350 plus $260 his charge to come to my home to take out the boards and put them back in. I called Chris to say that didn’t fix the problem. He wanted to charge me again to come back. Reported the unacceptable service (Chris was a Thermador certified service repair tech) to Thermador who came out and diagnosed the problem as the heat sensor but said the boards did NOT have to be rebuilt if Chris diagnosed the problem correctly—$350 unnecessary expense. Chris did not make the effort to diagnose correctly, didn’t return my calls after I expressed my displeasure to his assistant—as he would not get on the phone with me to discuss a remedy after 3 voicemails. Very disappointing, unprofessional and VERY expensive.

Have known Christian for many years...He is trustworthy,honest, and is known for his business fairness. I highly recommend him for your appliance repairs.

Terrible and super rude service. Not at all responsive to customers and the guy has such an attitude. On top of all that, charged me over a hundred dollars and the appliance is still not working.

This is a top notch operation. I recommend Christian to everyone; he knows his stuff and if it can be fixed, he can do it!

Was 5 stars - Polly answered. My Miele 3 year old dishwasher has been giving a lower spray arm block with soap suds on the bottom. She told me a grandmas remedy to clean out the unit twice then change from gel to powder. I expected to pay a service call fee and instead got valuable advice. Ill be sure to call them if I need repair! Now 1 star - Called for repair a month later. Waited 3 days for appointment and my wife was told by the tech that the water is hard this time of year. I called back on black Friday at 7 AM and as of December 29th I have not received a call back! He did not put something on the computer to get a reading as expected now I have daily problems with dish washer and will call someone else and dispute the amex charge!