user
Northern Virginia Auto Body Work Shop Inc.
3160 Roanoke St, Fairfax, VA 22031, United States
Appearance

Comments
Ka
Review №1

I can’t recommend this place enough! Took my car in on a Monday and was told it would be ready the following week on Wednesday but turns out they had it ready by Saturday! Yayayay! lolBumper, fender, and headlight all had to be replaced and they did a phenomenal job. Their customer service, attention to detail, and overall service was absolutely wonderful! I had done lots of research on shops in nova and I’m so glad I went with this one.Oh - They also washed and cleaned it and when I tell you I feel like I’m driving a brand new car...I feel like I’m driving a brand new car!! lolHere‘s a before and after!

Co
Review №2

Went in for a free estimate. Cosmetic paint job. I let them know the car had single stage paint. Got the quote and they were planning to charge me for clear coat labor/supplies despite no clear coat on the car as I had said.I definitely wouldnt trust them to do the job if they cant even do an accurate estimate. 2 stars because at least they were speedy with their inaccurate quote.

Er
Review №3

I was in an accident in mid July and Geico chose Northern Virginia Auto Body to complete my repairs. I was given a timeline of around a week which was updated at the end of the week to two to three weeks. Some of my parts were backordered which was not the fault of the shop. I kept getting false updates because the dealership that was ordering the parts failed to let the shop know that the expected arrival date wasnt accurate and that the packages didnt even show as in-transit and lacked tracking numbers. Then came the part that really irritated me. They called me to let me know I would be able to pick up the vehicle within the week. They let me know that all the parts had finally come in and that they just needed to install them. The day I was supposed to pick up the vehicle, they let me know that their inspector neglected to inform them that I had a coolant leak coming from a specific hose on my radiator and that they would need to order the part. I begrudgingly accepted what they said and waited. A week and a half later, I called and was told that my part was still not there and that they did not have an actual date to provide me with as the package did not have tracking service. I was very frustrated at this point and offered to source the part myself to speed up the process. This prompted the owner to go to one of the other lots that the company owns to take the part I needed off of another vehicle that they were repairing. The entire process ended up taking two months (7/16/21-9/17/21). When I picked up the car, I was more focused on the repair than the cleanliness, but on the way home I realized they never cleaned out the coolant that had dripped all over my engine and other components. When I got home I noticed that the rear of the car was completely coated in dirt and sediments, there was a lot of tape under the vehicle, and the grill looked like it hadnt been touched which is interesting considering that they advertise that they return your car to you spotless which is even in their call queue. I will say the only good parts of this experience was the customer service provided by Darrell and the seamless paint work. I must have called that shop twenty to thirty times during the process and he never seemed irritated to hear me and did his best with the information that he was able to provide. Thats the only reason Im leaving this review with two stars instead of one.

Be
Review №4

Terrific experience! Repair was done quickly and for about $400 less than the other auto body shop I took it to for an estimate. And they cleaned the car inside and out. It looks brand new! Very pleased!

St
Review №5

I have a Porsche from 1995 that needed a refresh. I went to several shops with good reputations and got estimates. Mr. Lee at Northern Virginia Auto Body was great. He understood how to do a body and paint job of this highest quality. The price was about half of what one of the other places was asking. The end result was show quality. As good or better than new!

Or
Review №6

They were great to deal with! Very professional and detailed in their work. Excellent customer service and pleasantly punctual. Truly breath of fresh air dealing with this body shop, Highly recommend them!

Te
Review №7

Great experience with this shop! The owner, Mr. Lee, personally ensured that I was happy with the work they did.My car door had a small dent (but it was along a large portion of the door), a shop nearby said theyd have to replace the whole door skin and charge a LOT of money. These guys fixed it to look like new in no time at all.They also made sure to go over the car with me in detail before and after the work. All the staff were helpful and respectful. Definitely a gem of a place if you need any auto work done.

Ma
Review №8

During a trip to Vermont, I backed into a snow bank at low speed and damaged the rear bumper on my 2016 Hyundai Veloster. Did I mention that I really love this car? Anyway - based on a recommendation from my insurance agent, I took the car to Northern Virginia Auto Body. In short, they did an amazing job! I can honestly say that craftsmanship is NOT dead - I was extremely pleased with the job they did. The actual replacement was performed quickly and accurately. The paint match was flawless. I would highly recommend them for any job.

Jo
Review №9

These guys Quickly assessed my damage while it was not Their forte they referred me to a specialist.

St
Review №10

Everyone I interacted with here was just wonderful! My second large body work job this year on my Toaster and I wish Id come here for the first repair. The quality of work is outstanding and the pricing is incredibly fair, exorcism for this area. Mr Lee took the time to check everything to make sure it was like new when he gave it back to me. Seana kept me updated often and was professional and friendly time and again. Im ready to schedule my next bit of restoration work, thank you all so much!

Ka
Review №11

They provide a quick and great service! I took my car to this shop after someone hit and the shop repaired it perfectly. They used genuine parts and gave me back in a perfect condition.

ni
Review №12

After reading positive reviews, I decided to get my classic 1992 BMW painted here. NO regrets. They did an outstanding job and Robert was a real pro. He understood the level of detail I was looking for and walked me through every step of the process. Completely thorough and professional. Fair price, great work and great customer service.

Ty
Review №13

I got my door repainted after scuffing it up, I had other imperfections on the door and they fixed them free of charge. The paint matched perfectly, and I was very pleased with the outcome. Mr. Lee and his team where very nice, I wouldn’t choose another place to get my car fixed!

Ri
Review №14

They make things possible where other shop can not. The one in Reonok Street, Fairfax is where you can find Mr. Kenny Lee and Min. They both ease our worries and even gave us a reasonable estimate. The job was even done ahead of the estimated days. And as always the job was done superbly as if nothing happened. The car was washed like new again. Thank you, good job!

J.
Review №15

I highly recommend this place if you ever have an issue with your car. Especially the mechanic named Chris he’s been very helpful with all my needs. It is a place that is honest and responsible. Will definitely come again!

Ch
Review №16

Mr. Lee leads an excellent team of auto technicians. I spent five months rebuilding my Jeep Wrangler, but hit roadblocks with my available tools and knowledge. I looked around for a shop that could help me get the project finished. The reviews seemed good, so I reached out to him. Mr. Lee and his staff worked with me over the course of a month to paint, bedline, reassemble, treat rust, troubleshoot, and get my Jeep back on the road. Their work is top notch and the crew is highly professional. At no point did I feel like he was trying to force unnecessary repairs on me. Just the opposite in fact. I cannot recommend these guys highly enough. Its a rare thing to find such a well-run auto repair business.

He
Review №17

What a perfect , wonderful, professional, very good priced , awesome place , great team , great work, my car looks brand new again

Pa
Review №18

I had good experience with this Auto Body shop, especially Mr. Min Kim. He is professional and responsive. I highly recommend this place.

Ma
Review №19

Honest and fairly priced! Had my brake pads replaced and an oil change done. Chris was great! I’ll be returning for future car needs. :)

Sh
Review №20

They took great care of my 2015 Toyota Tundra after it had been in an accident and there were no issues at all. Frank was awesome and provided the best service!

An
Review №21

My car was damaged in the tropical storm. Mr Lee gave me a great quote, under my deductible. When I returned that day, he showed me the areas that were fixed. He proudly declared they had cleaned the car too. I thought he meant the outside (which definitely had been washed) but they had also cleaned and vacuumed the inside of my car. Let me be clear this was no small task. I had many cardboard boxes in the back (for my garden) and I had not had my car detailed in at least 2 years. But now my car looks beautiful on the inside and out!Excellent job. Definitely going back.

D
Review №22

Great service and the repair was done in 24h.

Sa
Review №23

Mr. Lee is very professional and did a fantastic job on my 2016 Hyundai Elantra. Now it feels like Im driving a brand-new car! I highly recommend this place.

Lu
Review №24

Save yourself some time and dont even think about taking your car anywhere else, take your car to Mr. Lee at Northern VA Auto Body. Not only was the condition of my car the same as it was before the crash that it got taken in for occurred, it was even better because there was additional minor aesthetic damage that was unrelated to the crash that was repaired. On top of that I also had trash everywhere in my car, Mr. Lee even took it upon himself to place all the trash in one giant trash bag. So even the interior of my car was completely clean when I got it back.When I got my car back it was probably about as close to as good as new as you could possibly get. Mr. Lee nor anyone else couldnt have done any better of a job, and he didnt even need to do a lot of that job.Again, take your car here if it needs body work.

Bi
Review №25

Great shop. Kept me informed on repairs on my car regularly. All repairs were done well and decently quickly. Car was cleaned when returned. Very nice staff as well.

I
Review №26

I was looking around for a place to get my at fixed after an accident. After looking around I came across this shop and the all the staff there were very nice and willing to work with me. I didn’t have coverage on my vehicle and Kenny (the manager) was more than willing to work with me and my budget. They take pride in their work and cranked out a high quality repair and paint job. I highly recommend this place to get your car repaired.

Ma
Review №27

I really couldnt have been any happier with this body shop. Mr. Park was so responsive and called me to keep me updated on status. The work was completed earlier than expected and looked great. They did all the insurance paperwork for me, and even took my car to get inspected at a service station. Washed and cleaned inside and out. Highly recommended.

Is
Review №28

Good, quick work. Done in about a week, and very helpful with finding us a rental and getting us in over a holiday weekend.

De
Review №29

Got a body job done via insurance claim, and it was seamless. The shop kept us informed throughout the process, and was done ahead of the schedule. Car is good as new!

ke
Review №30

Michael made sure the my front bumper was repaired after a hit and run. My Lexus came back newer than before. It was slick clean and the front bumper was new. Michael was an amazing rep as he was very kind and understanding of the situation. Great Auto Body Shop to go to if you are ever in need of a repair!

Ba
Review №31

NOVA Autobody is the best I have ever seen. I have an experience with repairing cars, so I can tell that they did an excellent job in every individual detail. Believe me, NOVA Autobody deserves more than 5 stars in costumer service, paint and body work. Mr. Frank was helpful with his communication, as well as following up with me since the moment my car was admitted into the shop until the moment they called saying it was finished.Thanks everyone on N. Virginia Autobody.

An
Review №32

Very transparent. Great communication

El
Review №33

Chris did an excellent job on my husband’s car in a timely manner. I also got my brake pads replaced by him, which was a seamless process. The prices were very reasonable and better than multiple other quotes I got. I plan on going back here for any car related issues in the future.

Ch
Review №34

I have used this shop for the repair of my wifes car a couple of times now and they do excellent/superior work. Kenny (owner) is a very friendly, courteous and professional business man and always makes sure his customers are taken care of properly. Cannot recommend them enough!!!!

Be
Review №35

I got in an accident and the damage to my car was bad. Northern Virginia Auto Body repaired it amazingly, it looks brand new. Mr. Lee also provided a rental for me when repairs went a little longer than expected (due to parts not arriving on time -- something that wasnt their fault). They even shined the whole car and wheels. I am incredibly thankful for the business and the staff. I highly suggest Northern Virginia Auto Body to everyone. 10/10!!

Jo
Review №36

Just picked up my sons car after repainting the entire car. It looks like a brand new car now. Mr Lee uses the highest quality material and the workmanship is outstanding! We are very happy with the job. Thank you Mr Lee!!!

Br
Review №37

3 experiences so far, 0 regrets!!! These people do quality work at a good price, communicate proactively, and meet their commitments on timing. A place that is exceptional in these times, and in the car repair and maintenance business. You are dealing with professionals from start to finish at all levels from front office, through the shop, and to the management.

Na
Review №38

Professional and timely service. Recommend it.

Ki
Review №39

Brought in for body work through my insurance. They were done ahead of schedule and went above and beyond what was needed! Definitely recommend and definitely will use them again.

El
Review №40

The most efficient, friendly, and professional auto body shop ive ever interacted with. Mr. Lee and his staff got my repairs done fast, properly, and very reasonably priced. Will be coming here anything auto body related.

Si
Review №41

I needed to get a rocker panel molding replaced. I purchased a used one which was a different shade of the color I needed. Northern Virginia Auto Body painted and installed it. They also did some some painting work near the bumper. Overall, very satisfied with quality of work. The price was definitely reasonable. They cleaned up the rims of my tires before I picked up the car which I certainly appreciated. The owner, Kenny Lee, is a friendly guy. Others there are friendly as well. Its a good place. Planning to go back for additional work.

Na
Review №42

I had to go here because I was rear ended and the other partys insurance company uses them for repairs. They were on time, professional, helpful and trustworthy. Also, unless they pay older Korean folks to hang out in the reception area and sing their praises, they seem to really trust them too which is great because so many people are quick to take advantage of the elderly, but it doesnt seem like thats happening here. Im definitely going to recommend them.

Da
Review №43

I have been here twice already and I am very pleased with the result. They have an excellent customer service and the staffs work efficiently to meet the clients needs. Mr. Park was very knowledgeable and friendly. He went over the entire repair process and kept me updated by leaving a voicemail. He answered all my questions and was very patient with me. I greatly appreciate his help! Will return again. :)

Gr
Review №44

Took my car for a damage estimate after my bumper was hit. Spoke with Frank who recommended that the damage was small enough for a paint pen instead of a full on paint correction, saving me time and money. Was very impressed by the honesty and professionalism - would highly recommend.

bl
Review №45

They are very professional, pleasant, and finished work way ahead of schedule. They called me to provide progress updates, which no others have done! The job was done in perfection. It has been the most pleasant experience, and I highly recommend them.

Sa
Review №46

Great shop and outstanding customer service. Took my car in after an accident. They were able to fix all parts in a timely/ professional manner. Will definitely be having all my car work done here

Ma
Review №47

I took my car to Northern VA Auto Body because of the reviews and I came out even more impressed. I need to fix my front bumper with my own money and Mr. Lee proposed the most cost effective way to do it. The repair was done in about an hour and the car came out perfect! I saved a lot of time and money owing to the competence and integrity of this shop.

sa
Review №48

Too bad expensive and bad behavior👎

C
Review №49

Quality professional work at a great price. Not sure you can ask for more. Keep up the good work!

Ka
Review №50

The best of repair shops Ive ever been to. its simply the best of the best. The owner, Mr. Lee, is simply amazing. This is THE shop to go to if you want a group of trustworthy people to repair your car.

Sa
Review №51

NOVA Auto Body performed high quality work at a very reasonable price in a quick timeframe. Excellent customer service and strongly recommended.

Ma
Review №52

Mr. Lee and his team are efficient, ethical and trustworthy. Over many years I have seen first hand how his serious approach to body repair has translated into good outcomes. It’s my body shop of choice!

Ry
Review №53

All the staff and mechanics explain issues in as much detail as you need and don’t push extra services on you. They are respectful and have reasonable prices which include FREE diagnostic and troubleshooting before you pay them anything. They have fixed my vehicles multiple times and I have never had an issue related to their work.

Da
Review №54

The work was done really quickly with great quality for an affordable price, and the team even cleaned up the inside and outside of the car!!

Br
Review №55

Took my car here when I got in a fight with a cement pillar in my parking garage and lost. Phenomenal customer service-I was seen within minutes of pulling up for an estimate. Work was completed for less than half of what the dealer would have charged me, and you couldnt even tell that Id swiped the side of my car! They were very upfront with the work they were going to perform, kept me well updated through the process, and were within mere cents of the quote when the actual expenses were charged. Even when I dropped my car off in the early morning hours, they ensured a shuttle was called to take me to a nearby Enterprise dealership. Very happy with the workmanship and customer service both myself and my vehicle received and I will continue to recommend them over others for auto body needs.

Li
Review №56

Kenny is honest and works with you if you are not using Insurance. I contacted 3 other body ships: he was the most reasonable and gave me a range of what it should have cost. The other estimates were much higher and out of that range. They clean your car inside and out. Wonderful auto shop. Thank you Kenny.

Br
Review №57

This is the best auto body shop I have ever been to. My family takes all of our vehicles here and we have always received the best service. Quickest turnaround at very reasonable prices. Thank you!

Jo
Review №58

The Service and Care by the mechanics at NVAB are great! Would definitely recommend them and do!

Ri
Review №59

My car had front side damaged. Got scratches, bent, more problems. Mr. Lee gave me outstanding estimate and received services more than what I expected. My car was fixed in short time and northern Virginia auto body shop did an amazing job. I was planning to sell my car but now, I felt like I was driving brand new car. Very satisfied with this auto body shop. Highly recommended.

Wa
Review №60

Took my car in to repair several dents. The estimate they provided was about half of what I received for estimate from 2 other shops. I was a bit skeptical at first, but went ahead mainly because of the good reviews and good customer service I received. Gerit was the rep I was dealing with. They kept me updated on the progress of the work every day. They delivered the car on time as promised and I’m really happy with the work they did. Highly recommended. Thank you.

De
Review №61

These guys are pros! Excellent service..took me right in and had me back on the road within 1 hour!

LA
Review №62

The best of repair shops Ive ever been to. its simply the best of the best. The owner, Mr. Lee, is simply amazing. This is THE shop to go to if you want a group of trustworthy people to repair your car.

Ro
Review №63

I had front end damage to my vehicle - needed 2 new fenders and bumper, and hood and drivers door painted. The service was outstanding!! The office is clean and welcoming, the staff is friendly and helpful, and the work was artful. To top it off, they vacuumed the interior of my car and wiped down the dash! The owner, Mr. Lee, clearly takes pride in the work and the customer service. No one enjoys being in an accident, but they made it as painless as possible.

st
Review №64

Mr. Lee,I love Northern Virginia Auto Body!!!Thank you for the wonderful work on my 4th vehicles last week. The car looked great, the paint / body work were flawless, the time promised were on point, the service was first-class and, most important, Danny and Jonathan were very professional and helpful. You are very fortunate to have these gentlemen representing your company. This is why your company is so highly recommended by all dealers and insurances. I refer all my friends and family to you. You more than kept your promise of being “the best in all way.”Steve LeChief Executive OfficerIntegrated Medical Services of Northern Virginia

Ni
Review №65

I have recently used their service for the damages on my BMW. My advisor, Mr. Park, was extremely helpful throughout the whole process. He gave periodic and timely updates on the estimations and repair statuses and completed the repair even earlier he promised. The quality of the job was also superb. Highly recommended.

Mi
Review №66

Flawless and no-nonsense. I was an out of pocket customer. Fair price and outstanding results. I hope I don’t ever have a need for repair work again, but if so; there is no doubt they have a customer for life with me.

La
Review №67

NOVA Auto Body did an outstanding job restoring my Ford Mustang. Even better than their repair and restoration skills, is their A+ customer service. Mr. Park is very knowledgable and professional. You can trust him to offer the best solution for your vehicle.

A
Review №68

Nova Auto Body went above and beyond my expectations. Very professional, fair and honest facility. If you’re looking to have you’re vehicle restored back to it’s original condition, then you can’t go wrong here!

Ma
Review №69

Outstanding in all respects. Staff very helpful, in depth information on choices of repair work. Very good same day service. In by 7am out by 5pm to my surprise 😃

P
Review №70

I had an out of pocket repair and after getting estimates at a few places they were the least expensive and had the quickest turnaround time. In addition, everyone at this shop is super nice and they even offered to give me a ride to the metro. The repairs were done in half the quoted time and my car looks good as new - I would not hesitate to use them again in the future - highly recommend!

He
Review №71

This auto body shop does honest work. Weve used them 3 different times with 2 separate vehicles. In one instance there was an electrical issue that they solved by finding the right fuse that needed to be replaced, and didnt charge me a dime for the time, work or fuse. If you need a reliable shop for your car, go here first.

Iv
Review №72

Cannot express enough gratitude on their customer service, workmanship, ease of business and their process. The repair was flawless; car looks better than new! From the initial phone call to the follow up call, this is absolutely the best body shop I have ever had the pleasure of doing business with. Dont waste your time anywhere else. They know what theyre doing!

Pe
Review №73

I had contact with a pillar in my garage at work and had multiple quotes and estimates in the amount of time to repair. Northern Virginia Auto Body was the best price and quickest turn around time possible. I was paying for this out of pocket, and within acceptance of their quote and small deposit, they had ordered parts on the same day and I was amazed that I had my 2015 Jeep Cherokee Trailhawk back in hand with 3 days! This establishment is by far the best place I have ever used and will recommend all my friends and family to use! The work they performed was awesome and I could never tell i ever had body work performed on my flawless Jeep!

WT
Review №74

Best auto body shop. Excellent repair and reasonable price. Owner Mr. Lee is very professional and honest. STRONGLY RECOMMENDED👍

Tr
Review №75

Won’t find a better, more professional body shop in the Fairfax, VA area.

Al
Review №76

Mr. Park and his team did an outstanding job on a challenging repair. Honest and professional business here. My car was fixed ahead of schedule and returned looking and driving great.

Ar
Review №77

NOVA Auto body shop is a very reliable shop. I highly recommend this shop for any car body damage repair. Their repair technicians do excellent job and they are very experienced, friendly, efficient and precise. They even detailed my car after the repairs and provided me a rental car service on site and that made me very satisfied customer,too. Their customer service is really good.

Je
Review №78

Excellent customer service! Mechanic was friendly and helpful. Front desk staffer used her own, personal vehicle to drive me to the rental car location when the rental car company didnt come get me as scheduled. They handled all interaction with insurance, so no headache for me. Car came back shiny and new! Couldnt ask for more.

Vi
Review №79

I have used Northern Virginia auto body more than half dozen times during last 7 years. Three suv especially luxury models something or other keeps happening. I always turn to Mr. Lee at Nova Auto Body. Very courteous and prompt service. Clear estimates and stays within plus or minus 10 percentage. Work is extraordinary. Very clean and professional job always. Thank you Mr Lee and your team on professionals.

C
Review №80

Thank you for your great service! I highly recommend them to anyone. Min took care of my insurance claim, repairs and follow up service. They have earned a customer for life. Thank you Min and also thank you to the wonderful front desk secretary who is always professional and courteous :-)

No
Review №81

This place is the best. Especially, guy called Mr.Lee, he gives you excellent service, and our family has been going this place for 5-6 years. Never fails to disappoint.Recently, I got into car accident. But then what was scheduled for whole day to fix (so had to pick up around late evening), he managed to get it done by late afternoon. They give you the cheapest and best service. They dont overbloat their price or anything, but they provide best for whats best for customers.Peace and love for my man, Mr.Lee.

Ro
Review №82

I have been to Northern Virginia Auto Body 2 times in the last 6 months and I will never go another place if the need to patronize a body shop arises. Mr Park is the embodiment of customer service. They deliver on everything exactly as they say they will...on time. Actually, going above and beyond what is expected and returning the vehicle cleaner than I left it. This is how you retain and make loyal clients.

TJ
Review №83

Recently I repaired my 2013 Honda Odyssey.I sincerely appreciate their kindness and dedication.The quality of the repair was the best.I felt like riding a brand new car after the repair.I was greatly impressed by the boss and the staffwho tried to solve every problem from the customers perspective.I strongly recommend Northern Virginia Auto Body Shop.

Ca
Review №84

Amazing service. A tree fell on my car and totaled it, they repaired it and it looks better than it did Before. They repaired dents , new windshield and painted and it all looks great. You can’t even tell anything happened.

Ro
Review №85

This body shop had great customer service, excellent communication, and a speedy outcome. I was impressed at how I was kept informed, even for a relatively smaller repair job.

Bh
Review №86

You never want to have a need to like a body shop but these guys are FANTASTIC. They make what would otherwise be an awful situation bearable. They are attentive, respond to questions completely, are transparent and take pride in their work... so much so that they went the extra mile when I brought my car back nearly 6 months after initially having it repaired by keeping my car and giving me a rental while they investigated the issue. Turned out to be nothing on their end but they gave me no fuss and even gave me the car makers dealerships diagnostic notes and their recommendation for warranty coverage. Truly Amazing. Go there if you are ever in need and dont look back. Ask for Robert!

Ja
Review №87

Prices were fair, staff was helpful and so far the work was quality.

Ke
Review №88

Fixed up my car, some on insurance, some on me. Took it in Monday, was done and ready Wednesday. They know what they are doing.

Cr
Review №89

What wonderful service! After my accident my car was completely destroyed and I thought it was a total loss. I brought it in to the shop and to my surprise they said no problem we can get it done, not only did they leave my car better than new they gave me such quality service, a price no one could beat and they got it done such a timely manner. I am more than pleased I am so grateful to the work that they did on my car I highly recommend Shop to anybody ! I will definitely be coming back here !Thanks you!

Da
Review №90

Mr. Yoon was one of the most professional and helpful people I have ever dealt with in the car service industry. He communicated in perfect detail the problem and their solution. This shop has great labor rates and customer service so I will not hesitate to return.

Ja
Review №91

I have fixed my vehicle three times..Very honest with price and schedule. The owner and his staff, to mechanics are all professionals. I strongly recommend this body shop.

mi
Review №92

Insurance would only pay for the scratches on the left side of my car, they fixed those scratches and the small scratches (unrelated to the accident) on the back of my rear bumper for free. They basically did an extra $300 of work for free. Absolutely amazing service, highly recommend it.

Ja
Review №93

Fast, efficient, friendly, and helpful!I had relatively minor but very visible fender and bumper damage due to one of the drivers in the household scraping the car against our tiny garage. I called two other shops and was told in once case that it would be a week and a half before theyd even look at it. Northern Virginia Auto Body told me I could bring it at my convenience and theyd do an estimate with no appointment necessary (and it wasnt because they werent busy, there was certainly a lot of activity there when I arrived).After waiting for less than 10 minutes, a gentleman (I believe his name was Robert), looked at the damage with me, explained the costs for repairs to the fender and bumper separately, and actually recommended that I NOT pay them to do any work at this time, since the paint and clear coat on the metal fender was not chipped, and the chips on the bumper would not cause rust since the bumper was plastic. But there was still a 12 x 4 streak of house paint from the garage, so he went and got some lacquer thinner and wiped it clean right on the spot.I was thrilled! I asked if they accept tips or if hed settle for a great Google review, and he chose the review! When one of us eventually hits that fender again, I know where Ill take it for work: Northern Virginia Auto Body!

Ra
Review №94

Have used their service multiple times. Reliable and fast service. Friendly staff and always prompt in fulfilling their commitments.

Br
Review №95

Kenny was a huge help today. I had a small dent and a minor scratch and he was very accommodating, got the job done quickly, took out the rust and removed the dent, and was very affordable. Would highly recommend!

Hu
Review №96

Had a big accident and just picked up my car after 3 weeks. Everyday, they called me and updated me what is going on. Work is awesome too. I was a little worried because my car is pearl white, and it is hard to match. My car came out like new.

De
Review №97

Excellent customer service and they did a great job with my car - looks brand knew. Thank you.🙏

Jo
Review №98

Like someone said, dealing with a body shop is stressful. NOVA Auto Body did majority of the work for me! They arranged for me to get picked up and taken to the rental car place and i had to drop off my rental at the shop.Im sure they arent the only ones taking care of this but they ensured I was taken care of. My car is beautifully washed and restored! Lifetime warranty! Would recommend!

Je
Review №99

Outstanding Service received at this Store! Job well done.Big Thanks to Jay, the Manager.

Ke
Review №100

In August 2006 My wifes car was parked out front of our parents house when it was crashed into Northern Virginia Auto Body had repaired it .In June 2014 the clear coat had pealed off and was still under warranty when we brought it in. Mr Lee and Mr. Jim took care of it and it looks good as new.Great service comes from a great team.Thank you and God bless you & yours.Keith & Cindy Hamilton - Centreville VA

Information
49 Photos
100 Comments
4.8 Rating
  • Address:3160 Roanoke St, Fairfax, VA 22031, United States
  • Site:http://novautobody.com/
  • Phone:+1 703-273-8400
Categories
  • Auto electrical service
  • Auto body shop
  • Auto repair shop
  • Auto tune up service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:8:30am–2pm
  • Saturday:Closed
  • Sunday:8am–6pm
Offerings
  • Oil change:Yes
Planning
  • Appointments recommended:Yes
Similar organizations