My sister and I rented a car from this location. Never in a million years would I have expected to have to check the tires. When I noticed the rear tires were bald we were already on the road. We were traveling in a remote area for hundreds of miles. Every time we got in the car I said a prayer. The windshield wipers were also in need of replacement. When we returned the car my sister called to let them know about the tires. The attitude was one of we do not care. I will be hard pressed to use Hertz Rent A Car in the future. If you choose to rent a car from them I highly suggest checking the tires before you get on the road.